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Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(135)
Positive reviews(128)
Reviews with photos/video(38)
Awesome rooms(38)
Easy to get around(27)
Close to metro(21)
Convenient for shopping(8)
Nice elevator(5)
Too many mosquitoes(4)
Many dining options(4)
Would stay again(2)
Negative reviews(7)
Anonymous User
Guestroom - With View (2 Beds) (Balcony) (Upper Floor)
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on May 21, 2024
Prime location, the train station is at -2 floor which is very convenient. Walk 5- 8 minutes to Beijing Road. The person in charge is very kind to allow us to keep our luggages in room 1913 after check out but when we need to collect our luggages at 4.30pm, the luggages were move to room 2102, hence we didn’t manage to take back our drinks in the fridge. Overall is ok
Guest User
Suite - 1-Bedroom, City-View (1 Living Room)
Stayed in Apr 2024
Couples
3 review
1.2/5
Posted on Jun 2, 2024
Got there and thought the place was old and tired, difficult to find. Had to get into different lifts to get to apartment but lift is easily overloaded so had to keep waiting. Tried to check out not long after we got there within about 3hrs but was advised this was not possible and had to wait till next day. Bed sheets smelt musky, woke up and my pajamas absorbed the smell too 🤮. Didn't get the room I booked and still had to pay full price. Would not book this again and certainly do not recommend, you can't even sit on the toilet properly, no space for you legs!!!
Response from Property: This is a commercial and residential apartment building. The subway station is directly connected to the subway on the second floor below ground. Before check-in, we added WeChat and got route guidance pictures. We went down to pick up guests during the day. The 18th floor is a sky garden with a good environment. The apartment is divided into 4 areas, ABCD, and the rooms are distributed in 4 areas. There are elevators in all 4 areas. How can you check out after resting in the room for 3 hours? You still want us to refund the full amount, or give you some money to continue living. Are you reasonable people? If you are not satisfied with the room after entering, you can refund the full amount within 30 minutes. What are you doing under the wash basin? We put some cleaning disinfectant and toilet suction. It won’t affect you if the cabinet door is closed.
tracy520
Suite - 1-Bedroom, City-View (1 Living Room)
Stayed in Mar 2024
Family
8 review
4.0/5
Very Good
Posted on Mar 21, 2024
only the washine machinre issue, use day 1, second day cant use, third day still cant use coz still leaking 🙃
other than that is oky for me.
Response from Property: The drain pipe of the washing machine was blocked. We arranged for the master to deal with it the next day. It can be used on the third day. After you checked out, we checked it again and found that there was no problem.
Anonymous User
Guestroom - With View (2 Beds) (Balcony) (Upper Floor)
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
best choice for business travel or even with family too
the host very helpful
⭐️⭐️⭐️⭐️🌟
Guest User
Guestroom - With View (2 Beds) (Balcony) (Upper Floor)
Stayed in Jul 2024
Travel with friends
3 review
1.0/5
Posted on Jul 13, 2024
The apartment was difficult to locate and appeared very run down. Initially, we were taken to a different room than the one we had booked. After clarifying, we were finally brought to the correct room, which was extremely small for three people. To make matters worse, you’ll be sleeping with cockroaches and bugs.
Response from Property: The pictures are actual pictures. Look at the sky garden on the 18th floor. It won’t be any different. This is the top of the golden subway in the center of the city. The second floor below is directly connected to the subway. The square footage of each room is clearly written on it. This is where you live. The apartment is 40 square meters. Please check clearly how many square meters the room is when making a reservation. We all have the same room type at random. Summer vacation is our peak season with high winds. The normal price in this area is more than 400 per night. It is not expensive. Later You have checked out in the morning, and I also asked you to have a cup of milk tea. When foreign friends come to my place, we welcome and treat them with respect, and we are all doing our best to serve you, but it is not easy for us, so don’t leave negative reviews easily.
Guest User
Guestroom - With View (2 Beds) (Balcony) (Upper Floor)
Stayed in Jun 2024
Couples
4 review
4.5/5
Great
Posted on Jun 6, 2024
The apartment is located on top of a metro station. It is very convenient . However, in view of our age ( late sixties)' the owner reported work earlier and pulled our luggages all the way to the ticket machine . She is indeed a kind and caring person.
YU
Suite - 1-Bedroom, City-View (1 Living Room)
Stayed in May 2024
Solo travelers
1 review
2.5/5
Posted on May 23, 2024
First time going to Guangzhou, it wasn’t a very pleasant trip. I arrived on a rainy afternoon, there’s no front desk to provide any assistance because the password can’t open the door, I have to ask around how to reach the front desk. The room assigned to me wasn’t 40 square meter, the bathroom WC is so close to the cabinet I can’t even put my leg in when using…There’s smoking smell and the room is along a corridor, you can hear people in and out very clearly.
Overall, I didn’t expect a home stay to be so unpleasant.
Response from Property: Call me and we will come down to the apartment right away to pick you up and take you to the room. The floor area of the room is 40 square meters. The one-bedroom apartment you booked will be arranged on the same day. Our apartment is a commercial and residential apartment. The prime location is very expensive. It is not a luxury hotel. It will not affect your sleep at night. There are some noises everywhere during the day. When we arrived at the room, they were unwilling to provide us with their passports and spoke harshly to us. Why bother? If you are unhappy, you can refund the full amount if you don’t stay. It is not easy for us to run a small business. It is too difficult to give us a bad review so easily.
Dream
Upper Floor 270 ° Panoramic King Room With Large Bathtub
Stayed in Oct 2023
Family
13 review
4.0/5
Very Good
Posted on Oct 29, 2023
Next to the train station. The room is large and clean (but no bathroom door) The apartment is quite hard to find but the owner is helpful.
Yan Jinn
Guestroom - With View (2 Beds) (Balcony) (Upper Floor)
Stayed in Mar 2024
Couples
2 review
4.2/5
Very Good
Posted on Apr 1, 2024
The apartment very near to MRT stations and many shops nearby too, fast reply from house owner (easy check in and out). However, it would be better if there are 2 washrooms (Booked 2 beds for 4 adults) Thank you :)
Guest User
Suite - 1-Bedroom, City-View (1 Living Room)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Allowed early checkin which we really appreciated, but initially we were quite strongly pushed to accept a "free upgrade" to a supposedly higher-priced room which we rather disliked (it was still being cleaned and happened to be extremely dirty when we viewed it but more than that the room itself looked old and not our preferred type). Luckily we insisted on our original selection and were then immediately given a readily available room that was nice and clean, and the rest of our stay was great!
BY Wong
Guestroom - With View (2 Beds) (Balcony) (Upper Floor)
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Mar 10, 2024
The location excellent, indoor accessible to train station. The host are really helpful, definitely will comeback in the future.
HCM2k6
Elegant Room - City-View (King bed)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Very convenient location with direct metro access.
Nice and clean apartment with lots of eating places nearby.
Owner provided clear instructions to the apartment and is very helpful.
Guest User
Suite - 1-Bedroom, City-View (1 Living Room)
Stayed in Jun 2023
Solo travelers
4 review
3.0/5
Posted on Jun 20, 2023
It’s a bit difficult to find the apartment, it took me almost an hour walking round the property looking for the entrance. It was raining on the day and the roof was leaking.
The communication wasn’t very clear neither.
However, the flat itself is pretty clean and the location is convenient. I wouldn’t book again though in the future, there are many other hotels in GZ to choose from.
Response from Property: It is located above the subway in the downtown area, and there is an apartment just a few meters away from the road. It is easy to find. There are many hotels to choose from in Guangzhou, but for the money you pay, you can't stay in our prime location. Moreover, we have a well-decorated house.
Guest User
Guestroom - With View (2 Beds) (Balcony) (Upper Floor)
Stayed in Mar 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 31, 2024
very nice position and big room
yingyus0
Boutique 2-bed Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The service is very good. This room has three beds, which is very convenient. It's really nice. The small place has everything. It's very convenient to go out and there is Beijing Road near the Animation Star City.