OSOTTO Nanmei Hotel

OSOTTO Nanmei Hotel Reviews

OSOTTO Nanmei Hotel

No.16 Haiming Street, Binjiang West Road, Haizhu District, Guangzhou, Guangdong, 510235, ChinaView Hotel Details
OSOTTO Nanmei Hotel
OSOTTO Nanmei HotelOSOTTO Nanmei HotelOSOTTO Nanmei Hotel
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OSOTTO Nanmei Hotel Guest Reviews

4.3/5
201 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(201)
Positive reviews(180)
Reviews with photos/video(35)
Delicious breakfast(23)
Large rooms(20)
Loved the view(16)
Average sound insulation(8)
Convenient parking(7)
Nice bathtub(5)
Delicious buffet(4)
Close to metro(4)
Negative reviews(21)
Guest User
Standard Single Room
Stayed in Dec 2023
Couples
2 review
4.5/5
Great
Posted on Jan 14, 2024
We booked a river view suite. Though the room was a bit dated but its size and floorplan was more like a presidential suite especially overlooking the pearl River. The river view was very grand and unblocking.. We really enjoyed the night view with multiple nightly cruises passed by every evening. The 5 star White swan hotel, people s bridge and "sand face Island" were all within our view. As we are more like vegetarian, the Asian breakfast buffet have enough dishes for our taste. In fact, I can accept eating that type of breakfast everyday. To enhance your experience, you can walk across the people's bridge to "sand face Island" through the old French style buildings and finally lead to the white swan hotel (if your budget allow, have a meal there). Of course, we did all those and more. What I didn't like and what the hotel needs to improve, please give hotel guests free access to the spa within the same building.
Response from Property: Hello, dear guest, thank you for your recognition of us, and hope that all good things will come to you unexpectedly. We look forward to seeing you again, and wish you a happy life!
Guest User
Executive Double Room
Stayed in Mar 2024
Couples
1 review
3.2/5
Posted on Mar 28, 2024
bath not clean almost 7 days
Response from Property: Hello dear guests! First of all, thank you very much for choosing South America. In order to better understand the whole process of maintenance and rectification, please leave your contact information for communication or call Manager Huang of the hotel marketing department. Looking forward to replying, I wish you a happy life
Faizanmanna
Superior Twin Room
Stayed in Apr 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Apr 27, 2024
The hotel has all very good services. Previously they had very good food and now they just have a lot of foreigners customers so buffet is not that good. And the hotel also needs a renovation now.
Response from Property: Dear distinguished guests, thank you for your recognition of us. May all good things come to you unexpectedly. We look forward to your visit again and wish you a happy life!
Ranjbaran mamaghani
Deluxe Double Room
Stayed in Apr 2024
Business travelers
1 review
1.0/5
Posted on Apr 17, 2024
Hotel is must of cheater i saw.i have been many years in china ,but never saw like that,service is very bad,room is so dirty,bad smell,please attention switching pool is not including your cost,they charge you 329¥ if you use it.
Response from Property: Hello dear guests! First of all, thank you very much for choosing South America. In order to better understand the whole process of maintenance and rectification, please leave your contact information for communication or call Manager Huang of the hotel marketing department. Looking forward to replying and wishing you a happy life!
Julian
Superior Twin Room
Stayed in Apr 2024
Solo travelers
4 review
3.0/5
Posted on Apr 15, 2024
I used to be a regular customer here prior to the pandemic and it was always great, especially the spa. However, the hotel services went from excellent to just average. The place does not feel the same, they even did renovation in the rooms next to mine while I was staying there and I couldn’t sleep until 2 am.! The steam room at the spa has been permanently closed, some of the water jets from the pools have been removed, the entertainment system in the relaxation lobbies do not offer movies in English anymore, and one day they deactivated my room card claiming I had not paid my bills which was untrue. Overall, I got quite bored.
Response from Property: Hello dear guests! First of all, thank you very much for choosing South America. In order to better understand the whole process of maintenance and rectification, please leave your contact information for communication or call Manager Huang of the hotel marketing department. Looking forward to replying and wishing you a happy life!
Guest User
Superior Twin Room
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on Apr 1, 2024
Amazing location Value for the price for the size of the rooms Very nice bathroom in the room! I highly recommend it
Response from Property: Hello, dear guest, thank you for your recognition of us, and hope that all good things will come to you unexpectedly. We look forward to seeing you again, and wish you a happy life!
Ali cylon
Executive Double Room
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Best never hotel i am 10 years living same hotel when I Am travel china
Response from Property: Dear distinguished guests, thank you for your recognition of us. May all good things come to you unexpectedly. We look forward to your visit again and wish you a happy life!
hui jin
Business Room (2 beds)
Stayed in Feb 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Feb 16, 2024
I book this hotel due to the spa facilities. i booked the room for putting our luggage and rest. the room is clean, the toliet is big, with separated toliet and shower room and a big bath tub. the room look renovated compare with 10 years ago when i stay before. the hotel can smoke in the room, even thou, the corrider do not smell of the cigarette smell, compare with last time, it had improved.
Response from Property: Hello, dear guest, thank you for your recognition of us, and hope that all good things will come to you unexpectedly. We look forward to seeing you again, and wish you a happy life!
Ahmad
Business Room (2 beds)
Stayed in Jan 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Nice hotel clean and front desk stuff are very friendly kind people Very good location
Response from Property: Hello, dear guest, thank you for your recognition of us, and hope that all good things will come to you unexpectedly. We look forward to seeing you again, and wish you a happy life!
Yukesh
Superior Twin Room
Stayed in Apr 2024
Business travelers
6 review
4.0/5
Very Good
Posted on May 11, 2024
Always nice to stay Here! Great breakfast
AZAZ
Superior Room (2 beds)
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
Amazing hotel with best service i ever had.. ill recommend my freinds and families to stay in this hotel..
Response from Property: Dear guest, hello! Thank you for your praise, it is a great honor to have your support and recognition, with your encouragement, we will continue to work hard to do better, looking forward to your visit again, I wish you a happy life!
Markusha
Nanyue River-View Suite
Stayed in Aug 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 29, 2023
Excellent,spacious,luxurious hotel.very nice view and very nice location.staff are very attentive
Response from Property: Dear guest, hello! Thank you for your praise, it is a great honor to have your support and recognition, with your encouragement, we will continue to work hard to do better, looking forward to your visit again, I wish you a happy life!
Guest User
Standard Single Room
Stayed in Aug 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Aug 10, 2024
Neat and clean.
Anuj
Superior Twin Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Very nice hotel.
Jack
Featured Business Room (2 beds)
Stayed in Mar 2023
Solo travelers
21 review
5.0/5
Outstanding
Posted on Apr 12, 2023
favourite hotel in Guangzhou. The spa is amazing and the rooms are big
Response from Property: Dear guests, thank you very much for your praise of our hotel, and we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to your visit again and wish you a pleasant journey.