Guangzhou Tunan Live Art Hotel Reviews
Guangzhou Tunan Live Art Hotel
Dongsheng Industrial Zone No.1, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Guangzhou Tunan Live Art Hotel Guest Reviews
4.4/5
397 review
Verified reviewsLocation4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(397)
Positive reviews(381)
Reviews with photos/video(86)
Well designed(47)
Friendly front desk staff(42)
Quiet & comfortable(37)
Large rooms(33)
Well decorated(13)
Perfect for business trips(11)
Nice bathtub(7)
Close to amusement park(7)
Negative reviews(16)
mom&son adventures
Supreme Twin Room (with Sofa)
Stayed in Jul 2024
Family
20 review
Posted on Aug 4, 2024
Second time.staying here but alot has changed. Breakfast isn't as good as it used to be. The hotel amenities were lacking, we had to ask for towels and room chairs were not clean. Cleanliness could be improved as well as more options for breakfast.
Response from Property: Hello to you, my dear guest! Thank you very much for your review. It's guests like you who keep locking us up.Mind and encouragement can enable us to continuously discover problems in our work, make corrections and make progress. From what you have said,We are sorry to see that your expectations were not met and we apologize for any inconvenience caused. Hotel Tube，The management takes this very seriously and has made a serious investigation and prompt rectification. Your tolerance and understanding are our job.Encouragement and support! Sincerely look forward to seeing you again!
MING WAI JACK
Muji Deluxe Projection Double Bed Room (Luxury Audio-Visual With Membership)
Stayed in Apr 2023
Couples
30 review
Outstanding
Posted on Jul 2, 2023
Good experience
Both food and experience was great
Will come back again
Guest User
Supreme Twin Room (with Sofa)
Stayed in Nov 2023
Business travelers
4 review
Outstanding
Posted on Nov 25, 2023
great trip
Guotiaotiao
Muji Comfort Double Bed Room (with Tub)
Stayed in Mar 2024
Business travelers
86 review
Outstanding
Posted on Mar 29, 2024
The front desk helped to upgrade the room type. It is a very unique hotel. Clean and tidy
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Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tunan strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Tunan looks forward to your visit again!
Guest User
High-End Life Suite
Stayed in Feb 2024
Family
2 review
Amazing
Posted on Feb 13, 2024
I spent a week with my kids during the Spring Festival. This is the first hotel I received a New Year red envelope from. The boss was very thoughtful. The front desk lady was also enthusiastic!
Facilities: I would like to suggest the bathroom. The curtains are quite transparent, so there is not enough privacy for bathing and going to the toilet. The curtains in the room are not blackout. It is very bright early in the morning, and there is also light from outside in the middle of the night, which affects sleep!
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Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Baiheyaoyao
Supreme Twin Room (with Sofa)
Stayed in Feb 2024
Family
22 review
Very Good
Posted on Feb 15, 2024
The room is big, the bed is comfortable, the corridor, the room, and everything else are very artistic. I am actually quite satisfied with it. However, there is always a strange smell of cigarettes, especially after going to bed at night. I don't know where the cigarette smell comes from. I don't smoke, but families with children need to pay attention to this.
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Response from Property: Dear guests, thank you for choosing to stay at Tunan Hotel! Thank you for sharing your stay and comments! The room will be checked after cleaning, and the hotel will strengthen the training of the housekeeping department. Xiaotu and all the staff sincerely apologize to you for not giving you a good stay experience this time. The hotel front desk has 24-hour service staff. If you have any questions during your stay, you can call the front desk service hotline at any time. They will help you solve the problem at any time. Thank you for your tolerance and understanding. I apologize again. Welcome to visit next time and wish you a happy life!
Aiergesabulinuo
Supreme Twin Room (with Sofa)
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 13, 2024
Very satisfied, the children are very happy staying here, the price is right, the breakfast is very rich, and it costs about 30 yuan to take a taxi to Chimelong. It is Chinese New Year, and there is nothing to eat around
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Muji Comfort Double Bed Room (with Tub)
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Dec 24, 2023
The hotel environment is very unique. The room is large. The front desk service is also very enthusiastic. Free parking is also available. It is perfect for people like me who are on business trips. 👍
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Response from Property: Dear guest, hello! Thank you for your recognition of us. We hope that from the moment we meet, Tunan will accompany you in your future travel life, accompany you to appreciate the world, and accompany you to enjoy the quiet time in life. Whether it is a short separation or a reunion, we will accompany you all the way.
Guest User
Muji Comfort Double Bed Room (with Tub)
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Jan 28, 2024
The room is big and there is a dressing room. It is quiet and I like the book bar. It is like reading in a bookstore. The place is not conspicuous, like a castle hidden in the jungle. It is also convenient to Chimelong. The people in the store are very friendly.
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Response from Property: Thank you very much for your five-star praise! The hotel advocates "care", and we are also very grateful for your feedback. We look forward to your return and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our motivation! Looking forward to seeing you again!
Anonymous User
Muji Comfort Double Bed Room (with Tub)
Stayed in Dec 2023
Family
1 review
Outstanding
Posted on Jan 26, 2024
It's like a theme hotel. The rooms are big and the corridors are wide, just like walking on the street. It's winter vacation, and I took my kids to Chimelong Zoo. I chose the right hotel, and there was a free car to take us to Chimelong. It's not far back to the high-speed rail station. It's very convenient. The hotel staff is also very good and proactive. My kids praised it.
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Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Muji Comfort Double Bed Room (with Tub)
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Jan 24, 2024
The bed is very comfortable. It is not far from Chimelong Paradise and there is no traffic jam when driving there. The facilities are very special. The big bed we stayed in was next to the window and there was a bathtub, just like a hot spring hotel. The room is large, neat and tidy, with a good style. The hotel people are very friendly. I like the book bar in the lobby because I found the books of my favorite writers, haha
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Response from Property: Accompanying is not only the longest confession of love, but also the bravest choice. The world is so big, and the crowds are so surging. There are thousands of reasons to find excuses to leave. Xiaotu has always been here, never forgetting the original intention, working hard to become a better self every day, and never giving up. Xiaotu feels very honored to add a gorgeous rainbow to your journey~~Nice to meet you!!
Guest User
Muji Comfort Double Bed Room (with Tub)
Stayed in Dec 2023
Travel with friends
4 review
Outstanding
Posted on Jan 28, 2024
The room was large and clean. The things used were unique and eye-catching. The materials used seemed good. It was a little different from other hotels. It was not far from Chimelong. It was a few minutes drive. The young man was very enthusiastic and took the initiative to drive us. It turned out that we had a free car.
Original TextTranslated by Google
Response from Property: Accompanying is not only the longest confession of love, but also the bravest choice. The world is so big, and the crowds are so surging. There are thousands of reasons to find excuses to leave. Xiaotu has always been here, never forgetting the original intention, working hard to become a better self every day, and never giving up. Xiaotu feels very honored to add a gorgeous rainbow to your journey~~Nice to meet you!!
Shengrang-dilakeliurushi
Muji Comfort Double Bed Room (with Tub)
Stayed in Dec 2023
Family
3 review
Outstanding
Posted on Jan 24, 2024
I had something urgent to do, so my friend recommended this hotel. It was not bad. The environment was very good and quiet. The things used in the hotel seemed to be specially designed, and each one was very independent, which was different from other hotels. It was quite artistic. The service and hygiene were not bad. I am quite picky, but the fact that I can give such an evaluation shows that it is a hotel with high value for money.
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star praise! The hotel advocates "care", and we are also very grateful for your feedback. We look forward to your return and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our motivation! Looking forward to seeing you again!
Guest User
Muji Comfort Double Bed Room (with Tub)
Stayed in Dec 2023
Couples
2 review
Outstanding
Posted on Dec 15, 2023
The front desk girl is very pleasing to the eye and enthusiastic! As soon as you enter the room, you will feel very comfortable. It is big enough, the atmosphere lighting is good, and the bathtub is in a position that my girlfriend likes! Some things are more exciting to do! I will bring my girlfriend here often in the future!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments. We are glad to satisfy you. We hope to bring you the best stay experience and the warmest service. We also hope that Tunan will accompany you every time you travel in the future.
Guest User
Muji Comfort Double Bed Room (with Tub)
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Dec 11, 2023
The room is very spacious and well-lit. It is located in a separate building. It is neat and tidy. It has a lot of style. The facilities are personalized. I like the dressing room opened by the wardrobe in the room. The hygiene is good. The service and environment are great.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your stay. I am even more pleased that our work has been recognized by you. Your praise is the greatest support for our work. I am very happy to provide you with a pleasant stay experience. We believe that under your supervision and support, our hotel will provide more customers with a better stay environment! Looking forward to your eternal support, thank you! I wish you a happy life!