Vienna  Hotel (Guangzhou Chebei Metro Station)

Vienna Hotel (Guangzhou Chebei Metro Station) Reviews

Vienna Hotel (Guangzhou Chebei Metro Station)

No. 8 Chepo Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
Vienna  Hotel (Guangzhou Chebei Metro Station)
Vienna  Hotel (Guangzhou Chebei Metro Station)Vienna  Hotel (Guangzhou Chebei Metro Station)Vienna  Hotel (Guangzhou Chebei Metro Station)
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Vienna Hotel (Guangzhou Chebei Metro Station) Guest Reviews

4.7/5
Outstanding
474 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(474)
Positive reviews(463)
Reviews with photos/video(59)
Classy environment(51)
Easy to get around(50)
Friendly front desk staff(37)
Quiet & comfortable(22)
Close to metro(20)
Delicious breakfast(19)
Convenient parking(15)
Perfect for business trips(10)
Negative reviews(9)
Guest User
Romantic Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 1, 2024
Very satisfied, cost-effective, convenient transportation. Worker No. 2 is very careful and good service.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Xiaowei Hotel will always stand in this city, waiting for your arrival! See you there! Wish: Always smile^_^!
Guest User
Double Room (No window)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Vienna, the service attitude is very good, the room is clean and hygienic, good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in Vienna Hotel Chebei Branch. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home in Vienna. We look forward to you and your friends, colleagues and family to come again to review our progress. I wish you a happy day!
Laowu~
Chess & Cards Suite
Stayed in Feb 2024
Family
13 review
3.5/5
Posted on Mar 18, 2024
The location is a bit remote, but the room hygiene is okay. I guess it took so long to open that I can’t even watch it on TV.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Vienna 3 Best Hotel Chebei Metro Station Branch. I am very sorry to disappoint you this time. Our hotel opened in 2016 and it is the eighth year here. I am really sorry for what you mentioned. Sorry again for the TV problem. We will try our best to make rectifications to improve the quality of facilities and equipment. We will also work harder to improve service quality. Thank you for your continued support of Vienna! Looking forward to serving you again!
Anonymous User
Standard Double Room
Stayed in Jan 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Jan 25, 2024
In Guangzhou, I am very satisfied that I can stay in a hotel like this within the company's budget. The room is clean, fully equipped, with good lighting, privacy and security. The lady at the front desk also took the initiative to help upgrade the room type for free. I like it. The hotel is very convenient for eating, transportation, and walking. It's also relatively quiet at night. I'm very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of all aspects of the hotel. Our management team has always instilled customer-oriented service into our employees, so that guests can truly feel like they are at home. We will continue to sum up our experience and continue to uphold the principle of doing things with heart and care. The service concept will make your stay in Vienna feel like home. We sincerely invite you to join Jinjiang for more discounts and look forward to your visit again!
bear0902
Double Room (No window)
Stayed in Jan 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The location of the hotel is very good, just near the Chebei subway entrance. I will stay here next time. The price/performance ratio is very high. The hotel is clean and the service is friendly. The main price is not bad either. Convenient to travel
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in Vienna Hotel Chebei Branch. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Vienna. We look forward to having you and your friends, colleagues, and family come back to review our progress. I wish you a happy day!
Guest User
Double Room (No window)
Stayed in Mar 2024
Business travelers
1 review
1.0/5
Posted on Mar 28, 2024
Very bad, poor service, poor accommodation
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for staying at Vienna Hotel. We are very sorry that you are disappointed with your stay. We apologize for this. If you have any questions during your stay, you can communicate with us. We will report to the leadership and actively make corrections. We will work harder to improve the quality of service. We hope to provide you with a satisfactory stay experience when you stay next time. Thank you again for your support of Vienna.
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
12 review
4.5/5
Great
Posted on Apr 28, 2024
The hotel is in a good location, with convenient transportation and subway. The surrounding environment is not very good, but it is convenient for eating. The hotel service is also very good. When I checked out, I left my headphones behind, and the waiter found them and sent them back to me. Thank you!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Xiaowei Hotel will always stand in this city, waiting for your arrival! See you there! Wish: Always smile
Guest User
Double Room (No window)
Stayed in Apr 2024
Other
33 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is very good, clean and sanitary, very cost-effective, excellent location, many snacks around, very good service attitude, very considerate, answer whatever you ask, recommended
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
TommyLan
Standard Double Room
Stayed in Apr 2024
Business travelers
58 review
4.5/5
Great
Posted on Apr 20, 2024
Facilities: Hotel facilities are pretty good... Hygiene: Clean and hygienic, the waiter cleans very seriously Environment: The surrounding environment is good, close to the Pearl River and the subway Service: The service attitude of the waiter is very good! ! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your comments. Your support and encouragement are the greatest motivation for us to move forward. The hotel is constantly working to create a warm and comfortable living environment for guests, and to meet the requirements of different guests with the highest cost-effectiveness. We sincerely invite you to join Jinjiang for more discounts and look forward to your visit again!
Anonymous User
Double Room (No window)
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The location of the hotel is easy to find, parking is convenient, the lady at the front desk is very pretty, the service is very good and efficient. It's just that maybe it's because of the weather in the past two days, the room has a bit of smell, but the auntie also dealt with it and helped with dehumidification, I am quite satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. The hotel is constantly working to create a warm and comfortable living environment for guests, and to meet the requirements of different guests with the highest cost-effectiveness. We sincerely invite you to join Jinjiang for more discounts and look forward to your visit again!
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The room is tidy, the front desk service is good, and there are fruits and pastries every day Hotels booked to participate in the Canton Fair will also have special buses to the venue. There are a lot of food nearby, including barbecue, Thai food, and a food street
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiao Wei will be the warmest and unique one in your memories. ! Come home often and take a look. I wish you well!
Guest User
Double Room (No window)
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 12, 2023
The layout is good, the environment is beautiful, and it's very comfortable to live in. I will only come here when I go on business in the future. Everything is very good.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and trust in Vienna Hotel Chebei Branch. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Vienna. We look forward to having you and your friends, colleagues, and family come back to review our progress. I wish you a happy day!
Guest User
Double Room (No window)
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Stayed for three nights. The first two days were in a twin room. I changed to a king-size room as the last night. The room was clean, and the toilet was clean. I was worried that it would get moldy when I went back to Guangzhou some time ago, but it didn't! The two girls and a boy at the front desk were very nice. They were very friendly about storage. I found out that the charging cable that came with the king-size room didn't work in the middle of the night, so the girl on duty at the front desk lent me the charging cable. One day I wanted to park a shared bike in the alley next to it, but it didn't seem to work. The uncle in charge told me to just lock it and he would help me move it somewhere else (but in the end I rode there and parked it myself hhhhhh
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in Vienna Hotel Chebei Branch. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying in Vienna. We look forward to you and your friends, colleagues and family to come again to review our progress. I wish you a happy day!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 14, 2024
The front desk service was very good. We arrived in the middle of the night due to traffic jam. The front desk called in advance to ask if we needed to cancel the stay for free and if we needed to reserve a parking space. There was a security guard in the parking lot. We were too tired on the road and couldn't see the parking space clearly. The security guard helped us to reverse the car into the parking lot. It was very nice. The room was very clean, the bed was very comfortable, the bathroom facilities were very complete, and the network was also very smooth.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. The hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Looking forward to your visit again!
Guest User
Romantic Double Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The sanitation is very clean, the service is also very good and friendly. It's very close to the subway and next to the bus station, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiao Wei will be the warmest and unique one in your memories. ! Come home often and take a look. I wish you well!