Guest User
November 4, 2024
This is my N times checked in to Nomo. The location is perfect. 10mins walk to BeiJing Road, metro is just right below and plenty of foods around, pampered with choices.
The staffs are attentive, responsive, and prompt.
Room is clean and there is a washing machine. Will be back again.
Previously used to use agoda platform and had been using agoda for an average of 5 booking yearly for the past 20 years, but this time use Trip.com platform. Made a booking on 26Oct for 27Oct-4Nov and realised made a mistake on the dates. Cancelled by mistake and realised there was a cancellation fees of 13%, amount 700CNY. Agoda claimed that the hotel refused the refund and pretended to send email to Nomo asking for refund of cancellation fees, but the money was collected by agoda instead, after validated with Momo staff in person. They lied repeatedly for mere CNY700, kept pushing the blame to Nomo. Can’t believe it for mere CNY700. Integrity is an issue. No trust anymore. As such, start using Trip.com. In addition, trip.com gives higher rewards.