Ausotel Smart Guangzhou Baiyun International Airport Terminal 2 Reviews
Ausotel Smart Guangzhou Baiyun International Airport Terminal 2
Intersection of Heng'er Road and Konggang 3rd Road, Guangzhou, ChinaView Hotel Details
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Ausotel Smart Guangzhou Baiyun International Airport Terminal 2 Guest Reviews
4.7/5
Outstanding
2448 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(2448)
Positive reviews(2410)
Reviews with photos/video(213)
Offers pick-up/drop-offs(637)
Close to airport(362)
Easy to get around(339)
Friendly front desk staff(315)
Large rooms(226)
Delicious breakfast(144)
Excellent afternoon tea(14)
Has facilities for children(8)
Negative reviews(38)
Yamae
Superior Twin ( with Big Balcony)
Stayed in Mar 2024
Couples
13 review
Outstanding
Posted on Mar 8, 2024
Very nice option close to airport. Spacious clean room, bowl of noodles was a simple and delicious midnight snack. You can buy some snacks, fruit and drinks at the hotel downstairs. Breakfast is quite nice.
Response from Property: Dear, seeing that you are satisfied with your stay at the Guangzhou Baiyun Airport Ausotel smart Hotel, my friends and I are both very happy. The hotel has always been committed to providing you and all guests with meticulous and thoughtful services, making it the preferred choice for boarding and connecting accommodations at Guangzhou Baiyun Airport. Rich and exquisite buffet breakfast, lunch, and dinner snacks allow you to enjoy delicious cuisine without going out; The free gym empowers your health in your leisure time. Please continue to visit our hotel at Guangzhou Baiyun International Airport in the future~
J_Fam
Superior King ( with Big Balcony)
Stayed in Jan 2024
Family
21 review
Outstanding
Posted on Feb 1, 2024
This is my second time booking this hotel. Highly recommended considering the price and location + shuttle service. If you need a place to stay near the airport and you think Pullman or Novotel is more than your budget? Just book here.
Response from Property: Dear, seeing that you are satisfied with your stay at the Guangzhou Baiyun Airport Ausotel smart Hotel, my friends and I are both very happy. The hotel has always been committed to providing you and all guests with meticulous and thoughtful services, making it the preferred choice for boarding and connecting accommodations at Guangzhou Baiyun Airport. Rich and exquisite buffet breakfast, lunch, and dinner snacks allow you to enjoy delicious cuisine without going out; The free gym empowers your health in your leisure time. Please continue to visit our hotel at Guangzhou Baiyun International Airport in the future~
Anonymous User
Superior King ( with Big Balcony)
Stayed in Jun 2024
Friends
16 review
Very Good
Posted on Jun 30, 2024
Good location. A basic hotel big has everything you need. A plate of snacks in the room is a nice bonus.
Response from Property: Dear guest, thank you for staying at the Guangzhou Baiyun Airport Ausotel smart Hotel. The hotel is adjacent to Guangzhou International Baiyun Airport and provides 24-hour free shuttle service, making connecting flights more convenient. Our service tenet is to satisfy you and all guests. We will strive to provide more detailed and thoughtful services, so that you can feel our enthusiasm and thoughtfulness! Looking forward to your visit again.
Audrey
Family Room
Stayed in Nov 2023
Family
1 review
Very Good
Posted on Dec 5, 2023
Waiting time for the shutter service is very long. It took about 50mins for the shutter bus to pick us up. The hotel room is clean, bed is comfortable.
Response from Property: Dear guests, hello! The hotel is adjacent to Guangzhou Baiyun International Airport. As the airport terminal cannot park for a long time, please contact us first when you arrive at the airport. Thank you for your feedback. Your suggestions and encouragement are the greatest driving force for us to move forward. Ausotel Hotel strives to continuously create a warm and comfortable living environment for guests, meeting the requirements of different guests with the highest cost-effectiveness. Ausotel Hotel is always looking forward to your next visit!
Guest User
Superior King ( with Big Balcony)
Stayed in May 2024
Solo travelers
2 review
Posted on May 29, 2024
Room was clean, old school design and old furniture smell.
Customer Service was ok.
Food taste at average and still ok.
Take note as there is a lot of Mosquito at night π
Location near to baiyun airport, transport service provided, just make sure you get off on the right terminal.
Response from Property: Dear, I was also shocked to see your feedback. Many people, including me, are particularly afraid of such small insects. I can very understand your feelings at that time. I'm very sorry, on behalf of all the friends, I deeply apologize for your experience. The hotel has taken measures to address this issue, closing the screen windows to prevent any such incidents from happening again. Our friends have always been committed to providing you and all guests with meticulous and thoughtful service. Looking forward to your return and discovering our quality improvement!
Guest User
Superior Twin ( with Big Balcony)
Stayed in May 2024
Solo travelers
3 review
Amazing
Posted on May 22, 2024
Great if you have an early flight the next day as itβs close to the airport and they provide a free shuttle bus whenever you need to travel.
Response from Property: Thank you for your love at first sight for Xiaoao! Beautiful time, who's eyes will I meet unintentionally, boating in words. I met you unexpectedly this time. Thank you for this fate, we will cherish it even more, and look forward to seeing you again next time. Wishing you a pleasant journey~
Guest User
Family Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 22, 2024
My family were travelling from Sanya to Guangzhou and we have early morning departure from the airport. so we choose that hotel. free shuttle bus is very convinient!! also my daughter was very surprised for different child facilities in the room. breakfast was good.
Response from Property: Dear guest,Thank you for your valuable feedback.we highly regarding the experience of every guest's stay. The hotel management should improve the food menu, continuously introducing innovative cuisine and improving the taste of the food offerings, so that you can have a satisfactory on your next stay. We will continue to provide high-quality service and look forward to your visit again. Thank you
MUHAMMAD HUMZA BIN
Superior King ( with Big Balcony)
Stayed in May 2024
Business travelers
4 review
Outstanding
Posted on May 13, 2024
Amazing hotel, service providers are very cooperative and friendly. Room smells so good , big space .
A must go hotel if travelling on a shorter schedule
Response from Property: Thank you very much for your five-star review. We are delighted to hear that you have had a wonderful time at the Ausotel smart Hotel. The hotel is always committed to providing warm and personalized services to guests, and our employees have been working hard to provide better service to every guest. We hope to receive more recommendations from you and look forward to your visit again. We wish you a smooth work~
Anonymous User
Superior Twin ( with Big Balcony)
Stayed in May 2024
Business travelers
5 review
Great
Posted on May 24, 2024
If you need a hotel near the airport with a free shuttle bus, AUSOTEL is ideal. The only downside is its distance from the city center. Overall, it's great for airport access.
Response from Property: Dear guest,Thank you for your valuable feedback.we highly regarding the experience of every guest's stay. The hotel management should improve the food menu, continuously introducing innovative cuisine and improving the taste of the food offerings, so that you can have a satisfactory on your next stay. We will continue to provide high-quality service and look forward to your visit again. Thank you
Nastassia
Superior Twin ( with Big Balcony)
Stayed in Mar 2024
Family
1 review
Posted on Apr 3, 2024
Very nice and polite ppl at the front desk always with smile and helpful many tips for foreigners , made our staying in hotel via much easier and pleasant,thank you very very much
Response from Property: Thank you for your love at first sight for Xiaoao! Beautiful time, who's eyes will I meet unintentionally, boating in words. I met you unexpectedly this time. Thank you for this fate, we will cherish it even more, and look forward to seeing you again next time. Wishing you a pleasant journey~
Gertjan
Superior Twin ( with Big Balcony)
Stayed in Mar 2024
Business travelers
13 review
Very Good
Posted on Apr 2, 2024
Large and clean room.
Only disadvantage is that many taxis do not want to bring you due to tge short distance and location of shuttle bus from airport to the hotel is not indicated
Response from Property: Thank you for your love at first sight for Xiaoao! Beautiful time, who's eyes will I meet unintentionally, boating in words. I met you unexpectedly this time. Thank you for this fate, we will cherish it even more, and look forward to seeing you again next time. Wishing you a pleasant journey~
Guest User
Superior King ( with Big Balcony)
Stayed in Mar 2024
Business travelers
4 review
Posted on Mar 8, 2024
Location and shuttle service is good if you need to overnight close to the airport. Rooms are clean but nowhere close to the images on the website. Restaurant is a lottery. Overall it's ok value for money, but don't expect the same hotel you see online.
Response from Property: Dear guest, thank you for staying at the Guangzhou Baiyun Airport Ausotel smart Hotel. The hotel is adjacent to Guangzhou International Baiyun Airport and provides free shuttle services, making the transfer itinerary more convenient. The hotel values every guest who stays in. If you need assistance from the hotel during your stay, you can call the front desk at any time. We will do our best to provide you with an excellent accommodation experience. Thank you.
Lee
Superior King ( with Big Balcony)
Stayed in Mar 2024
Couples
3 review
Very Good
Posted on Mar 7, 2024
This hotel is suitable for those who want to stay close to Baiyun Airport before catching early morning flights the next morning. No shopping mall or eatery area in nearby surrounding, only two restaurants on ground floor of the hotel lobby. Shuttle bus provided by the hotel to airport is the real plus points.
Response from Property: Dear guest: Thank you for staying at the Guangzhou Baiyun Airport Ausotel smart Hotel. The hotel is located adjacent to the Guangzhou International Baiyun Airport terminal, and our free shuttle service provides seamless transfer services for you and more guests, providing convenience for all business and travel guests. Welcome to visit again!
Guest User
Superior King ( with Big Balcony)
Stayed in Feb 2024
Couples
13 review
Outstanding
Posted on Feb 19, 2024
Excellent location. The shuttle service is great . The reception staff was very welcoming and made us feel welcome. The room is perfect for an over night stay. Breakfast is good and have something for everyone.
Response from Property: Thank you for your love at first sight for Xiaoao! Beautiful time, who's eyes will I meet unintentionally, boating in words. I met you unexpectedly this time. Thank you for this fate, we will cherish it even more, and look forward to seeing you again next time. Wishing you a pleasant journey~
Zoey
Superior Twin ( with Big Balcony)
Stayed in Jan 2024
Family
2 review
Very Good
Posted on Mar 12, 2024
Free airport transfer which can be packed at peak hours. There is nothing near the hotel and the restaurant price are on the higher side. Room is huge. It was a comfortable 1 night stay before departing for early flight.
Response from Property: Thank you very much for choosing the Guangzhou Baiyun Airport Ausotel smart Hotel among many hotels. It is our duty to provide you with high-quality and thoughtful service, so that you can feel warmth even in unfamiliar cities. The hotel is adjacent to Guangzhou Baiyun International Airport, with a beautiful environment and lush green trees. It is only a 5-10 minute drive from the airport, and can also be reached within 15-30 minutes from Rongchuang Park and Guangzhou North Station. Free gyms, self-service laundry rooms, and other amenities are provided for travelers, providing comfort and convenience. We hope that every journey will be accompanied by Australia and look forward to your arrival again!