Swisstouches Residences Guangzhou

Swisstouches Residences Guangzhou Reviews

Swisstouches Residences Guangzhou

No.9 7th Helong Road, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
Swisstouches Residences Guangzhou
Swisstouches Residences GuangzhouSwisstouches Residences GuangzhouSwisstouches Residences Guangzhou
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Swisstouches Residences Guangzhou Guest Reviews

4.7/5
Outstanding
1247 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1247)
Positive reviews(1220)
Reviews with photos/video(239)
Offers pick-up/drop-offs(236)
Easy to get around(183)
Close to airport(169)
Delicious breakfast(145)
Friendly front desk staff(101)
Large rooms(81)
Great swimming pool(61)
Luxurious(10)
Negative reviews(27)
TCSG
Quiet Queen Room
Stayed in Jul 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Jul 8, 2024
Probably due to its recent renovation, the room and bed sheets are clean. Amenities including swimming pool well maintained, with steam and sauna room.
Response from Property: Dear guest, hello! Swisstouches is very grateful for your affirmation, but the hotel has not been renovated recently. We will maintain the hotel facilities and equipment every week to ensure a good experience for customers. We will continue to work hard to welcome your next stay and provide better service. We look forward to your arrival! The hotel has a rich buffet breakfast, in addition to delicious Western food, exquisite afternoon tea, indoor heated swimming pool and gym. The hotel is affiliated to the Swiss Hotel Management brand and always adheres to the high-quality service and facilities of Switzerland. The hotel is a 15-minute drive from Baiyun International Airport and only 300 meters from Renhe Metro Station. There are large commercial complexes such as Huatongli and Huatong Plaza nearby, as well as delicious food and rich activities. It is the best place for your business and leisure trip in Guangzhou. Looking forward to your next trip home!
Guest User
Superior Garden View King Bed Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 13, 2024
great location, 3 metro stations from the airport. The hotel is located in a busy area, full of restaurants and shops. 5 minutes to the metro. I rode back in the hotel's comfortable van.
6/7
Response from Property: Dear guest, hello! It is our honor to meet such a good guest as you, and it is our glory to receive your praise. We will continue to work hard to provide better service for your next stay, and look forward to your arrival! The hotel has a rich buffet breakfast, in addition to delicious Western food and exquisite afternoon tea in the western restaurant, equipped with an indoor heated swimming pool and a gym. The hotel is affiliated with the Swiss Hotel Management brand and always adheres to the high-quality Swiss service and facilities. The hotel is a 15-minute drive from Baiyun International Airport and provides 24-hour free airport shuttle. It is only 300 meters away from Renhe Metro Station. There are large commercial complexes such as Huatongli and Huatong Plaza nearby, as well as rich food and activities. It is the best place for your business and leisure trip in Guangzhou. I look forward to your next return home.
Guest User
Premium Deluxe Suite Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Nice service, many food around. Highly recommend
Response from Property: Dear guest, hello! It is our honor to meet such a good guest as you. It is our honor to receive your praise. We will continue to work hard to provide better service for your next stay. We look forward to your arrival! The hotel has a rich buffet breakfast, delicious Western food, exquisite afternoon tea in the western restaurant, and is equipped with an indoor heated swimming pool and a gym. The hotel is affiliated with the Swiss Hotel Management brand and always adheres to the high-quality service and facilities of Switzerland. The hotel is a 15-minute drive from Baiyun International Airport and only 300 meters from Renhe Metro Station. There are large commercial complexes such as Huatongli and Huatong Plaza nearby, as well as rich food and activities. It is the best place for your business and leisure trip in Guangzhou. Looking forward to your next trip home!
Guest User
Superior Twin Room
Stayed in Aug 2024
Other
6 review
4.0/5
Very Good
Posted on Aug 31, 2024
The hotel was in a good location, it is convenient to order food, room size is good, just some long term live in customers are noisy at night.
Response from Property: Hello dear,Thank you very much for your recognition of our hotel, it is our honor to serve you; If you need to eat something in next stay, the hotel has a rich buffet breakfast, delicious western food, and exquisite afternoon tea;you can contact the hotel front desk at any time to coordinate any noise from other customers.We seek to provide each guest with the most intimate and meticulous service, for each guest to bring value experience; We will make continuous efforts to meet your next stay, do better service, looking forward to your coming home again!尊敬的宾客,您好!非常感谢您对我们瑞斯丽酒店的认可,能为您提供服务是我们的荣幸;如您下次入住需要用餐时,酒店有丰富自助早餐、美味的西餐、还有精致的下午茶;关于其他顾客吵闹情况,可随时联系酒店前台协调处理。我们务求为每位宾客提供最为贴心细致的服务,为每位宾客带来超值的体验;我们会再接再厉,为迎接您下一次的入住,做到更好的服务,期待您下次回家!
Guest User
Standard Queen Room
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Aug 12, 2024
Good choice for people either who are traveling across or who gonna explore the city. As for the rooms-they are excellent. As for services-not bad but with spectacular features. Breakfast-usual for chinesse people with some dishes of continental one. Metro station and mall are 5 minutes nearby
Guest User
Standard Queen Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Im so greatful for staying this hotel for one night, room is big enough and also there is everything small kitchen etc , Excellent service 👍🏻👍🏻😍
Chin Meng
Superior Family Room
Stayed in Jun 2024
Family
12 review
4.5/5
Great
Posted on Jul 4, 2024
The hotel breakfast was good and varied. Kudos to the hotel staff for changing the breakfast variety on the days we were there.
Guest User
Quiet Queen Room
Stayed in Jun 2024
Solo travelers
5 review
3.0/5
Posted on Jun 4, 2024
This is a high level 3 star hotel. Definitely nowhere near a five star. Cons The customer service when checking in was extremely lacking. The guy at the counter was not friendly or helpful. The entrance smelled of cigarettes. Someone came ro knock on my door early in the morning. Pros The bed was comfortable. The room was clean. Overall I do not recommend this hotel.
Response from Property: Dear guests, hello! Ruisili is very sorry for your unpleasant check-in experience. Since there is only one staff member on duty at the front desk in the morning, we are unable to leave work to help you transport your luggage. We are really sorry. We will continue to work hard to provide better service for your next stay and look forward to your arrival! The hotel has a rich breakfast buffet. In addition, the western restaurant also has delicious western food and exquisite afternoon tea. It is equipped with an indoor heated swimming pool and a gym. The hotel belongs to the Swiss Hotel Management brand and always adheres to Swiss high-quality services and facilities. The hotel is a 15-minute drive from Baiyun International Airport and only 300 meters from Renhe Subway Station. Nearby are the large commercial complex Huatongli and Huatong Plaza, rich in food and activities, making it the best place to stay for your business or leisure trip in Guangzhou. , looking forward to your next return home!
Abhi chatterji
Superior Twin Room
Stayed in May 2024
Business travelers
65 review
4.7/5
Amazing
Posted on May 30, 2024
Always loved this hotel have been staying here since this hotel opened in Renhe, love the rooms and the ambience. Perfect place to rest after tough day at work.
МаксимовДмитрий
Superior Garden View King Bed Room
Stayed in Nov 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Nov 26, 2023
Excellent stay in this hotel! Awesome design! Very good service and quality! A big pleasure just to walk in corridors. Took room with garden view. I’d like to come here with my family)
Response from Property: Dear guests, hello! I'm just a little bit closer to getting your perfect review. I'm really looking forward to your next perfect review. The hotel has a rich breakfast buffet. In addition, the western restaurant also has delicious western food, exquisite afternoon tea, and is equipped with an indoor heated swimming pool and a gym. The hotel belongs to the Swiss Hotel Management brand and always adheres to Swiss high-quality services and facilities. The hotel is a 15-minute drive from Baiyun International Airport and provides 24-hour free airport transfers. It is only 300 meters away from Renhe Subway Station. There are large commercial complexes Huatongli and Huatong Plaza nearby, with rich food and activities. It is your business and leisure destination in Guangzhou. The best place to stay for a leisure trip, looking forward to your next return home!
KISHORE KUMAR
Standard Queen Room
Stayed in May 2024
Business travelers
38 review
4.0/5
Very Good
Posted on May 2, 2024
Excellent... it's a very good hotel near the airport.. free airport drop off..big rooms... clean... definitely will come back.. recommended for everyone
Response from Property: Dear guests, hello! Ruisili is truly honored to have such a good customer like you, and it is even more of an honor for us to receive your praise. We will continue to work hard to provide better service for your next stay and look forward to your arrival! The hotel has a rich breakfast buffet. In addition, the western restaurant also has delicious western food, exquisite afternoon tea, and is equipped with an indoor heated swimming pool and a gym. The hotel belongs to the Swiss Hotel Management brand and always adheres to Swiss high-quality services and facilities. The hotel is a 15-minute drive from Baiyun International Airport and provides 24-hour free airport transfers. It is only 300 meters away from Renhe Subway Station. There are large commercial complexes Huatongli and Huatong Plaza nearby, with rich food and activities. It is your business and leisure destination in Guangzhou. The best place to stay for a leisure trip, looking forward to your next return home!
Michaela
Premium Deluxe Suite Room
Stayed in Apr 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Apr 24, 2024
This hotel is excellent. The room was perfect and clean. It is really big. The only negative is that the WiFi didn’t work most of the time and what was strange was that the room service wanted to be paid by cash instead of AliPay. Otherwise, I would stay here again.
Response from Property: Dear guests, hello! Ruisili is truly honored to have such a good customer like you, and it is even more of an honor for us to receive your praise. We will continue to work hard to provide better service for your next stay and look forward to your arrival! The hotel has a rich breakfast buffet. In addition, the western restaurant also has delicious western food, exquisite afternoon tea, and is equipped with an indoor heated swimming pool and a gym. The hotel belongs to the Swiss Hotel Management brand and always adheres to Swiss high-quality services and facilities. The hotel is a 15-minute drive from Baiyun International Airport and provides 24-hour free airport transfers. It is only 300 meters away from Renhe Subway Station. There are large commercial complexes Huatongli and Huatong Plaza nearby, with rich food and activities. It is your business and leisure destination in Guangzhou. The best place to stay for a leisure trip, looking forward to your next return home!
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Excellent hotel. Airport pick up is an added bonus. 10 minutes at the most from the airport and plenty of places to buy essentials near by. Warm pool and sauna were excellent. We stayed here after our flight was delayed by 12 hours. This hotel really was super. Only downside was the restaurant food took so long to come. With kids over an hour wait is too much. This is a small thing. The food was nice when it came. I highly recommend.
Response from Property: Dear guests, hello! Ruisili is truly honored to have such a good customer like you, and it is even more of an honor for us to receive your praise. We will continue to work hard to provide better service for your next stay and look forward to your arrival! The hotel has a rich breakfast buffet. In addition, the western restaurant also has delicious western food, exquisite afternoon tea, and is equipped with an indoor heated swimming pool and a gym. The hotel belongs to the Swiss Hotel Management brand and always adheres to Swiss high-quality services and facilities. The hotel is a 15-minute drive from Baiyun International Airport and provides 24-hour free airport transfers. It is only 300 meters away from Renhe Subway Station. There are large commercial complexes Huatongli and Huatong Plaza nearby, with rich food and activities. It is your business and leisure destination in Guangzhou. The best place to stay for a leisure trip, looking forward to your next return home!
Graeme (高天乐Photographer)
Standard Queen Room
Stayed in Mar 2024
Couples
73 review
4.2/5
Very Good
Posted on Apr 1, 2024
Good clean hotel offering free airport pick up. This hotel is the best cost-effective hotel near Guangzhou airport. Breakfast options are limited but the taste is good.
HIDEKI
Superior Garden View King Bed Room
Stayed in Apr 2024
Business travelers
4 review
4.2/5
Very Good
Posted on Apr 21, 2024
There is a gym and a pool, and the restaurant is open until 11pm, which is great.