Victoria Hotel (Guangzhou South Railway Station Aoyuan Building) Reviews
Victoria Hotel (Guangzhou South Railway Station Aoyuan Building)
Aoyuanyue times building, 138 Shizhou Middle Road, Shibi Street, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Victoria Hotel (Guangzhou South Railway Station Aoyuan Building) Guest Reviews
4.5/5
Good
2408 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(2408)
Positive reviews(2322)
Reviews with photos/video(279)
Convenient location(347)
Easy to get around(296)
Classy environment(188)
Friendly front desk staff(149)
Close to metro(144)
Large rooms(136)
Elevator was OK(12)
Loved the night views(10)
Negative reviews(86)
Auj Noor
Special Queen Room
Stayed in 2024년 9월
Couples
11 review
Outstanding
Posted on 2024년9월2일
it's Hotel is Awesome Service Very Nice Next time When Come Guangzhou we book again .I invite People Living here .
Andreacv12
Special Queen Room
Stayed in 2024년 7월
Family
1 review
Outstanding
Posted on 2024년7월29일
This highly recommended hotel, we slept comfortably, clean bathrooms, hotel apartment... There are restaurants around the hotel. A very quiet and comfortable place .it is only 10 minutes from the station: 3 Guangzhou South Rail station,
David
Business Room (2 Beds) (Balcony)
Stayed in 2024년 5월
Couples
14 review
Outstanding
Posted on 2024년5월27일
This review for my extended stay. The bed is very comfortable and room big, even with a comfortable sofa. Only thing we dislike is that people smoke in lifts with no regard for others. Overall we enjoy our time staying here as well as in Guangzhou.
Guest User
Special Queen Room
Stayed in 2024년 6월
Solo travelers
6 review
Outstanding
Posted on 2024년6월11일
nice hotel.. good for 1night layover.. near to guangzhounan railway station..
Huang
Prime Duplex Twin Room (Balcony)
Stayed in 2024년 4월
Family
12 review
Outstanding
Posted on 2024년4월21일
Room had a mezzanine so it felt spacious. Enjoyed having a small fridge and clothes washer. View of train station from my 12th floor unit. Fairly clean but you know.
HANI ATTALLAH
Special Queen Room
Stayed in 2024년 4월
Business travelers
50 review
Posted on 2024년4월18일
Find good but there is no internet available for 2 night, they tried to solve the problem for internet but they are failed, i lost my mobile data because of this issue and the front desk staff open the room key for one night only and second night I surprised the door not open and need comeback to front desk to open the key again from floor 25th
SC21
Business Room (2 Beds) (Balcony)
Stayed in 2024년 10월
Family
29 review
Outstanding
Posted on 2024년10월13일
Good location close to train station. Excellent front desk services. MS Li was very nice and helpful. The room was clean and spacious.
Guest User
Business Room (Double Bed) (Balcony)
Stayed in 2024년 10월
Couples
3 review
Very Good
Posted on 2024년10월23일
The hotel location is good, near Shibi Metro Station which is 1 stop from Guangzhou South Railway Station. The staff is friendly but she cannot speak English. The hotel's name is shown in Chinese only. It should also be shown in English. There are restaurants near the hotel. The facilities are acceptable.
Thammika
Special Queen Room
Stayed in 2024년 4월
Family
3 review
Amazing
Posted on 2024년4월11일
The hotel is very clean and the staff of hotel is very nice and help us always my stay such as helping and advising me on my travels. And what I'm most pleased about is that the new room was upgraded to be better than before.
Guest User
Business Room (Double Bed) (Balcony)
Stayed in 2024년 10월
Couples
5 review
Very Good
Posted on 2024년10월26일
This hotel is in an apartment block. Room is clean but the bathroom cleanliness is average. it is located near to Guangzhou South train station about 10 mins walk.
Guest User
Business Room (Double Bed) (Balcony)
Stayed in 2024년 9월
Solo travelers
3 review
Outstanding
Posted on 2024년9월25일
Lady at reception was very polite and helpful. Location is good , walking distance from Guanzhou South Station. Value for money👍
Stuart Teo
Luxury Quality Duplex Triple Bed Room (Balcony)
Stayed in 2024년 8월
Family
26 review
Posted on 2024년8월5일
4 stars for location because it is walking distance to the MRT station. 2 stars for Cleanliness because the sewer smells and there is mold - the cleaning service focuses on the sheets so yes, bedsheets are clean - else I would rate it 1 star. There is no service whatsoever. 2 Stars for facilities only because there are some restaurants downstairs.
This is not a real hotel per-se. I think it was built as an apartment building. Several levels are operated as a hotel by Lavende Hotel so if you are looking at the outside of the building - you will see a large Lavende neon (LED) sign. Several levels are operated by Victoria Hotel - some units on my level are leased long term to businesses.
Response from Property: The hotel is only 900 meters away from the Guangzhou South Railway Station and can be reached in 10 minutes on foot. The transportation is very convenient! The hotel is decorated according to four-star standards. The rooms are comfortable, clean and sanitary. The space is large and spacious with a balcony. It is extremely cost-effective. It is the best choice for you to take the high-speed rail to Guangzhou South Station! We are very sorry for the inconvenience caused to you during this trip. Our hotel management attaches great importance to the issues you mentioned and has made serious investigations and timely rectifications. We will take your comments and suggestions seriously. Listening, we will also face up to the problems and shortcomings in our work. At the same time, relevant departments will strengthen quality inspection and business skills training, and continuously improve the quality of their own services. Your tolerance and understanding are encouragement and support for our work! thank you! I wish you a safe journey and all the best!
Guest User
Special Queen Room
Stayed in 2024년 9월
Business travelers
2 review
Outstanding
Posted on 2024년9월9일
Comfortable stay at this hotel with great view . Would recommend this to all
WAN TATT
Business Room (Double Bed) (Balcony)
Stayed in 2024년 6월
Solo travelers
2 review
Posted on 2024년6월17일
the location is not walkable to South train station as there are construction and blockage along the road. It make very difficult to access to the train station as claimed. The pedestrian pavement was poor condition and damage your luggage wheels. I rather take a single Train station by Metro. Hence, it takes more time and difficult during raining day. That is why is not really strategic location.
The hotel apartment seems operated by several hotel operator, make it confusion as they are using same lobby photos. The photos looks good but actually was run down very much. Please do not trust the photos. The hotel entrance condition was not good and room walkway pretty dark and poor condition.
The room inside decent only but pretty much run down.
In short, no revisit.
Response from Property: Dear guests, hello! The hotel is only 900 meters away from the South Railway Station and can be reached on foot in 10 minutes. Maybe you are not familiar with the place and you are not familiar with it. Since you are a foreign guest and do not know how to use the Chinese navigation system, I am really sorry! You can contact our front desk and we will remind you to take the subway to the next station. Exit A of Shibi is right in front of our door, which is very convenient. The rooms are decorated according to four-star standards and are all taken from real pictures. The price is cheap and the price-performance ratio is extremely high. It is the best choice for guests to transfer to South Railway Station!
annie cheung
Business Room (3 Beds) (Balcony)
Stayed in 2024년 9월
Family
2 review
Outstanding
Posted on 2024년10월1일
Downstairs have many good Chinese restaurant n beds are comfortable