Borman Hotel (Guangzhou Shisanhang Ximenkou Metro Station) Reviews
Borman Hotel (Guangzhou Shisanhang Ximenkou Metro Station)
97 Haizhu Middle Road, Yuexiu District, Guangdong, China, Guangzhou, ChinaView Hotel Details
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Borman Hotel (Guangzhou Shisanhang Ximenkou Metro Station) Guest Reviews
4.6/5
Very Good
993 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(993)
Positive reviews(953)
Reviews with photos/video(161)
Easy to get around(89)
Classy environment(68)
Friendly front desk staff(68)
Convenient location(61)
Many dining options(24)
Close to metro(20)
Perfect for business trips(13)
Comfortable bed(13)
Negative reviews(40)
E Hui
Standard Room (2 beds)
Stayed in Dec 2023
Family
1 review
Posted on Dec 17, 2023
Loaction was good. Lots of food nearby. Our group booked 6 rooms for few days. But beware, few rooms got bed bug.
Response from Property: Dear traveler, we are very sorry for what happened during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. We will seriously rectify the problems you reported and we will work hard to improve our quality and service. Let all tourists like you who come here to experience the enjoyment of traveling! I wish you all the best and everything goes well!
Vegan in China
Cozy Single Room
Stayed in Dec 2023
Solo travelers
16 review
Outstanding
Posted on Dec 7, 2023
Perfect cheap, clean hotel room for my short stay in GZ. Well located. I found it a little noisy in the mornings, so if that bothers you, bring earplugs. Great value for budget travelers.
Response from Property: Hello dear guests! Thank you for staying at Berman Thirteen Lines West Gate Store. Your recognition of us is the source of our work motivation. We will continue to work hard to serve every guest well and look forward to your visit again!
Guest User
Cozy Single Room
Stayed in Jan 2024
Solo travelers
1 review
Outstanding
Posted on Feb 4, 2024
I had a great stay at this hotel! The room was comfortable and plenty of space for 1 person who was out exploring the city most of the day anyways.
The room and bathroom facilities were very clean and nice. As I had a room without window, I was very happy that there was an air conditioning unit to provide a stream of fresh air and regulate the temperature.
The staff was very kind. Would definitely come back here if I wanted to stay in Guangzhou again.
Response from Property: Hello dear guests! Thank you for staying at Berman Thirteen Lines West Gate Store. Your recognition of us is the source of our work motivation. We will continue to work hard to serve every guest well and look forward to your visit again!
Simon Haywood
Standard Double Room
Stayed in Jun 2023
Solo travelers
5 review
Great
Posted on Jul 19, 2023
A clean and wonderfully smoke-free hotel, with excellent facilities for the price and located right in the thick of Guangzhou’s old town!
Not to be missed is the nearby Tipsy Cat, a wonderful little coffee shop, that turns into a cocktail bar in the evening, and also the excellent halal food available on the nearby Guangta Lu
Guest User
Superior Room (2 Beds)
Stayed in Feb 2023
Friends
1 review
Outstanding
Posted on Feb 19, 2023
nice！
Tudafa
Superior Room (2 Beds)
Stayed in Apr 2024
Other
1 review
Posted on Apr 27, 2024
The hygiene quality is really terrible. The living experience is really terrible. The price is very high. Don’t the hotel staff check it at all?
Original TextTranslated by Google
Response from Property: Dear traveler, Hello, I am very sorry for what happened during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. We will seriously rectify the problems you reported. We will work hard to improve our quality and service so that all travelers like you can experience the enjoyment of travel! I wish you smooth sailing and everything goes well!
Guest User
Cozy Single Room
Stayed in Mar 2024
Friends
2 review
Outstanding
Posted on Mar 16, 2024
The room is very clean, the facilities are very new, and the transportation is convenient. There are robots for delivery, and the service attitude is good.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Berman Thirteen Lines West Gate Store. Your recognition of us is the source of our work motivation. We will continue to work hard to serve every guest well and look forward to your visit again!
Guest User
Standard Double Room
Stayed in Feb 2024
Other
1 review
Outstanding
Posted on Feb 28, 2024
Facilities: Complete
Sanitation: Clean and tidy
Environment: Comfortable
Service: Very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at the Berman Shisanhang Ximenkou Branch. Your recognition of us is the source of our motivation. We will continue to work hard to serve every guest and look forward to your visit again!
hqy01
Cozy Single Room
Stayed in Feb 2024
Couples
23 review
Posted on Feb 21, 2024
The hotel lobby is very small and has a strong smell! It smells bad and the room also smells bad! The service attitude is okay! But the hotel is not worth the price! no next time
Original TextTranslated by Google
Response from Property: Dear traveler, we are very sorry for what happened during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. We will seriously rectify the problems you reported and we will work hard to improve our quality and service. Let all tourists like you who come here to experience the enjoyment of traveling! I wish you all the best and everything goes well!
Guest User
Standard Room (2 beds)
Stayed in Jan 2024
Friends
2 review
Amazing
Posted on Jan 23, 2024
The feeling of checking in was better than expected. The room and corridors were clean and sanitary. The most important thing was that there was no smell of smoke. The sister at the front desk was very satisfied with the service. After checking in, there were also waiters who cared about whether they were satisfied with the room.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your stay and review~ Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman and look forward to your visit. See you again and wish you a pleasant journey!
Yangwangxingkongdexiaotan
Standard Double Room
Stayed in Jan 2024
Couples
7 review
Outstanding
Posted on Apr 7, 2024
The room is clean and tidy. The hotel is located in the old city of Guangzhou. It is a quick walk to Ximenkou Station on Line 1. You can see the appearance of the old city of Guangzhou by opening the window. The overall living experience is good
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at the Berman Shisanhang Ximenkou Branch. Your recognition of us is the source of our motivation. We will continue to work hard to serve every guest and look forward to your visit again!
Willie Cheung
Standard Double Room
Stayed in Dec 2023
Family
29 review
Posted on Jan 1, 2024
The hotel is in the old city. Remember, it is not close to Ximenkou Station. It takes more than ten minutes to walk there. The room door is only 10 pings at most, not 18-20 pings. It is so small that there is nothing to talk about. Take a look!
Original TextTranslated by Google
Response from Property: Dear traveler, we are very sorry for what happened during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. We will seriously rectify the problems you reported and we will work hard to improve our quality and service. Let all tourists like you who come here to experience the enjoyment of traveling! I wish you all the best and everything goes well!
Guest User
Cozy Single Room
Stayed in Dec 2023
Business travelers
2 review
Outstanding
Posted on Dec 28, 2023
Came to Guangzhou on business! The front desk service of the hotel is very good and the room is very clean! It’s convenient to travel and there are a lot of snacks and delicacies around the hotel😝 next time you come to Guangzhou for a business trip! Still living here🤗
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Berman Thirteen Lines West Gate Store. Your recognition of us is the source of our work motivation. We will continue to work hard to serve every guest well and look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Dec 2023
Solo travelers
4 review
Amazing
Posted on Dec 27, 2023
It is a 10-minute walk from Ximenkou Subway Station. There are convenience stores and breakfast shops selling buns, corn juice, etc. next to it, which is very convenient. The service attitude of the lady at the front desk is very good. The room decoration is very new and clean. The room is not big, but it is quite comfortable. There is a slight smell in the corridor. I can't tell the reason, maybe the ventilation is not good enough. Overall, the hotel is good and worth recommending👍🏼👍🏼👍🏼!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your stay and review~ Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman and look forward to your visit. See you again and wish you a pleasant journey!
Anonymous User
Cozy Single Room
Stayed in Dec 2023
Other
8 review
Posted on Dec 25, 2023
The room is not that small. The walls are dirty, with footprints and mold. There are long hairs from the previous residents on the toilet seat in the bathroom, indicating that they have not been kept clean. There is a window, and it opens to a very dirty patio of a residential building, so basically it is. I couldn't open it, so I stayed overnight because my family was checking up at a nearby hospital. Because this hotel is on the roadside, it's still very close to the hospital at 200 meters.
Original TextTranslated by Google
Response from Property: Dear traveler, we are very sorry for what happened during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. We will seriously rectify the problems you reported and we will work hard to improve our quality and service. Let all tourists like you who come here to experience the enjoyment of traveling! I wish you all the best and everything goes well!