AUSOTEL by Argyle Guangzhou Baiyun International Airport Renhe Metro Exit B

AUSOTEL by Argyle Guangzhou Baiyun International Airport Renhe Metro Exit B Reviews

AUSOTEL by Argyle Guangzhou Baiyun International Airport Renhe Metro Exit B

No. 1470, Fanghua Road, Renhe Town, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
AUSOTEL by Argyle Guangzhou Baiyun International Airport Renhe Metro Exit B
AUSOTEL by Argyle Guangzhou Baiyun International Airport Renhe Metro Exit BAUSOTEL by Argyle Guangzhou Baiyun International Airport Renhe Metro Exit BAUSOTEL by Argyle Guangzhou Baiyun International Airport Renhe Metro Exit B
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AUSOTEL by Argyle Guangzhou Baiyun International Airport Renhe Metro Exit B Guest Reviews

4.5/5
Good
2226 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(2226)
Positive reviews(2116)
Reviews with photos/video(338)
Easy to get around(326)
Friendly front desk staff(251)
Delicious breakfast(219)
Close to airport(174)
Offers pick-up/drop-offs(145)
Average sound insulation(65)
Perfect for business trips(27)
Tasty restaurant(14)
Negative reviews(107)
Guest User
Boutique Smart Room (2 beds)
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Perfect location,easy to find food and also metro station just at door step.will stay again next visit to Guangzhoi
Response from Property: Dear guests, I am very glad to hear that you have given such a high opinion of our location and service! Convenient location and comprehensive facilities are our unremitting pursuit. We look forward to choosing us again the next time you visit Guangzhou, and continue to create a warm and comfortable stay experience for you. I wish you all the best and a great trip!
Ms. Mapendo
Interior-View Double Bed Room With Voice Control And Deep Sleep
Stayed in Jul 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The hotel's location is a short walk from the metro station which is very convenient for commuting to the city and back. Furthermore, the hotel is approximately 30mins from the baiyun international airport by car. The hotel staff was nice and kind as they did their best to meet customer's needs. The room was very clean and atmosphere was comfortable. I'd definitely stay there again
Response from Property: Thank you for your recognition! Our hotel boasts an excellent location with convenient transportation, attentive service, and comfortable rooms. We look forward to your next visit and wish you a happy life!
Amogh
Interior-View Double Bed Room With Voice Control And Deep Sleep
Stayed in Jul 2024
Family
3 review
4.5/5
Great
Posted on Jul 2, 2024
1. Hotel is convenient for traveling around city and airport. 2 . Hotel atmosphere is good. 3. To reach hotel by subway , if you have many things than try c2 exit and cross road to reach hotel . In b exit, no escalator is available. 4. For airport service, only available 10 pm to 7.40 am. 5. Adding Breakfast is value for money . Both Chinese and international meal are available. 6. To reach airport by taxi to hotel , cost around 30 rmb. Try to use metro which is better option.
6/8
Response from Property: Dear Guests: Hello "Thank you for your feedback! We are glad to hear that you are satisfied with our accessibility and hotel atmosphere. For those with a lot of luggage, Exit C2 is a good option to walk to the hotel. As for the absence of escalators at Exit B, we will consider suggestions for improvement. Thank you for your understanding and cooperation regarding airport service hours. When it comes to breakfast, we strive to provide a variety of options that will make you feel like you're getting the most bang for your buck. As for getting to the airport, although it is convenient to take a taxi, the subway is indeed more economical and environmentally friendly, and we look forward to seeing you again! ”
S.不凡
Boutique Smart Room (Double bed)
Stayed in Jun 2024
Business travelers
5 review
3.7/5
Posted on Jul 1, 2024
Convenient hotel, fair price. Some rooms face a very noisy street, can ask to change if disturbed. Rooms are clean, recommended
Response from Property: Dear guests: Hello! Thank you for your comments on our hotel, your feedback is an important motivation for our continuous improvement. We're glad to hear that you find the location and price fair for our guests, and that's our promise to every guest, ensuring that you get the best value for your money while enjoying a comfortable stay. We apologize for the inconvenience caused by the fact that some of the rooms are facing a noisy street. We are constantly working to optimize the layout of our rooms to reduce the impact of outside noise on our guests' rest. At the same time, we also appreciate your understanding and cooperation, contact us in time when disturbed, and agree to change the room. In the future, we will further strengthen the soundproofing measures in the guest rooms to provide a quieter and more comfortable resting environment. When it comes to room hygiene, we always uphold high standards and strict requirements to ensure that every room is clean and tidy, so that gu
Lucaslim9969
Interior-View Double Bed Room With Voice Control And Deep Sleep
Stayed in Aug 2024
Couples
13 review
2.5/5
Posted on Sep 9, 2024
Food is below average. Fruit inside got worms !
Response from Property: We are very sorry that the food quality and hygiene are not up to standard, especially the bugs found in the fruit, we deeply blame ourselves. Immediate measures have been taken to investigate and improve, while strengthening food safety management. As a token of our apology, we will offer a compensation package and look forward to regaining your trust in the future.
Helen Saw
Boutique Smart Room (2 beds)
Stayed in Apr 2024
Couples
3 review
3.2/5
Posted on Apr 23, 2024
This hotel is very near to Renhe metro station, but unfortunately the station doesn't have lift at the exit. So it's quite taxing to carry our language up/down the stairs. I booked this hotel because they provide shuttle bus to airport. But they said shuttle bus service is only from 11pm to 7am. So we ended up e-hailing a car to airport, having to pay an extra of 55 CNY. Hotel is big and comfortable, cheap and breakfast is ok. Considering the price, it is worth staying in this hotel
Response from Property: First of all, we apologize for any inconvenience you may have during your stay. Your feedback is very important to us, we take every comment seriously and strive to improve our service, we apologize for any misunderstanding caused by the transfer time. Our shuttle service hours are indeed as you say, from 11 pm to 7 am. We'll be making this information clearer on our website and booking platforms to avoid similar misunderstandings, and we're glad you agree with us on other aspects of the hotel, as we recognise our room size, comfort and price. We will continue to strive to improve the quality of our breakfast to meet the needs of more guests, and finally, we apologize again for your experience and thank you for your valuable feedback. We will use your feedback as motivation for improvement and strive to provide better service to every guest. If you have any further questions or need further assistance, please do not hesitate to contact us.
Deluxe Smart Room (2 beds)
Stayed in Apr 2024
Family
8 review
3.7/5
Posted on Apr 4, 2024
The staff were nice and helpful, just the room’s facilities needs a bit improvement, as aircon leaking and moulded ceiling
Response from Property: Thank you for choosing our hotel and giving us your valuable feedback. We are deeply sorry for the inconvenience caused to you regarding the room facilities you mentioned. We take your feedback very seriously and will immediately investigate the issues of air conditioning leakage and ceiling mold. We will work hard to resolve these issues and ensure that they are repaired as soon as possible. Your feedback is very important to us as it helps us continuously improve our service level and the quality of our facilities. We appreciate your honesty and will use these suggestions to improve the standards of our hotel. Once again, we apologize for the inconvenience caused to you and thank you for your understanding. We look forward to having the opportunity to welcome you again in the future and provide you with a more outstanding experience.
Guest User
Deluxe Smart Room (2 beds)
Stayed in Aug 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The best smart hotel
Response from Property: Thank you for your support to us, to provide you with satisfactory service is our goal, we are happy to bring you a comfortable living environment and considerate service to leave a good impression on you, we will continue to work hard to provide you with a more warm and comfortable living environment for your next stay.
ShawnNg
Boutique Smart Room (2 beds)
Stayed in Apr 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 22, 2024
Good value for money. Hotel room is big with intwresting technology.
Response from Property: Dear guests: Hello! Thank you so much for choosing our hotel and taking the time to give us feedback. We are very happy to hear that you think our hotel is good value for money and the rooms are spacious and comfortable. We have always been committed to providing guests with spacious and bright accommodations, so that you can feel the warmth and comfort of home during your trip. At the same time, we are honored that you mentioned our technical excellence. We pay attention to detail and strive to be the best in all aspects, including the technical level of the hotel's facilities. We hope that through these efforts, we will make your stay more convenient and efficient. Your satisfaction is our greatest encouragement and support. We will continue to uphold the service concept of "guest first", continuously improve the service quality of the hotel, and provide you with better service. Thank you again for your choice and recognition, and look forward to your visit again!
Anonymous User
Interior-View Double Bed Room With Voice Control And Deep Sleep
Stayed in Aug 2024
Couples
5 review
3.7/5
Posted on Aug 22, 2024
The hotel is in a good location near the subway and international airport. However I’m a bit disappointed in that the hotel does not have a microwave for guests to use. And also during my entire stay there was some loud drilling happening in the hotel from 9am, I could not sleep at all.
Response from Property: We apologize for the inconvenience! We will evaluate and consider the provision of additional microwave oven service as soon as possible. Regarding construction noise, we have reported it to the relevant departments and will supervise it to solve it as soon as possible to ensure that you have a resting environment. Thank you for your feedback, we will continue to improve.
Anonymous User
Deluxe Double Bed Room With Voice Control And Smart Toilet
Stayed in Feb 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Feb 12, 2024
Very nice hotel near the airport. Room are clean and staff are friendly. If they will have more western food for breakfast this hotel will be much more perfect for foreing people.
6/7
Response from Property: Thank you for your support to us. It is our goal to provide you with satisfactory services. We are very happy to bring you a comfortable stay and considerate service to leave a good impression on you. We will continue to work hard to provide you with a comfortable stay and thoughtful service. Provide a more warm and comfortable living environment for your next stay.
Kong
Boutique Smart Room (Double bed)
Stayed in Apr 2024
Solo travelers
5 review
3.5/5
Posted on Apr 6, 2024
Value for money. Clean enough to stay in. Good location
Response from Property: Dear Guests: Thank you very much for your recognition and praise of our hotel! We are very proud to provide you with a great value for money stay, regarding the cleanliness of the rooms, we always adhere to high standards, to ensure that each room is in the best state of cleanliness, to provide you with a comfortable and clean stay. We understand the importance of hygiene to each guest, so we take care of our cleaning process to ensure that your stay is hassle-free, and we appreciate your support. We will continue to work hard, of course, we want to give every user who arrives at the store a full 5 points experience, which is what we have always wanted to do. If you have any suggestions or needs, please feel free to contact us and we will be happy to help you. We look forward to seeing you next time!
Anonymous User
Boutique Smart Room (2 beds)
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
I was going to another country early the next morning, so I stayed here for the night. Unfortunately, the flight was changed several times, which caused me to arrive at the hotel at 2am. When I arrived at the hotel, I found that it was a big loss, because the hotel room was really good, and I was upgraded to a huge family room, which was completely a suite, and the facilities were very good, and the toilet and bathroom were very huge. The hotel is very close to the airport, there is a shuttle bus for pick-up, you can arrive within 15 minutes, overall, it is really good to stay here temporarily, Xiaoyu at the front desk helped me to check out late and gave me a taxi. Next time if I am still in Guangzhou, I will continue to choose this hotel.
Response from Property: Dear guests, thank you very much for your choice and praise! We are proud to add warmth and comfort to your journey. Despite the inconvenience caused by flight changes, we are pleased to see that you are satisfied with our room facilities and services. The intimate service of Xiaoyu team is our unremitting goal. We look forward to your next visit to Guangzhou, and we look forward to choosing us again to continue to create an unforgettable stay for you. I wish you all the best and a great trip!
Luke Bon
Exclusive Double Bed Room With Dyson Hair Dryer, Voice Control And Smart Toilet
Stayed in Jan 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Beautiful and modern hotel with a nice breakfast. The airport shuttle was very convenient and only took about fifteen minutes.
Response from Property: Hehe, seeing your five-point praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Accord Aust among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate service. Let us You can also feel the warmth in a strange city, bringing unexpected touches to your life!
Rajkumar
Boutique Smart Room (Double bed)
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Very clean and big rooms. Just need to work on breakfast as mostly all the menu is chinese. Should add some continental dishes as well.
Response from Property: Thank you for your support to us. It is our goal to provide you with satisfactory services. We are very happy to bring you a comfortable stay and considerate service to leave a good impression on you. We will continue to work hard to provide you with a comfortable stay and thoughtful service. Provide a more warm and comfortable living environment for your next stay.