ORIENTAL WHOLEHEARTEDL HOTEL（Guangzhou Tower kecun Subway Station Branch） Reviews
ORIENTAL WHOLEHEARTEDL HOTEL（Guangzhou Tower kecun Subway Station Branch）
No. 10 Yihong Road, Chigang Street, Haizhu District, Guangzhou, Guangdong, ChinaView Hotel Details
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ORIENTAL WHOLEHEARTEDL HOTEL（Guangzhou Tower kecun Subway Station Branch） Guest Reviews
4.6/5
Very Good
614 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(614)
Positive reviews(602)
Reviews with photos/video(190)
Easy to get around(37)
Friendly front desk staff(28)
Average sound insulation(25)
Convenient for shopping(22)
Well designed(19)
Close to metro(13)
Nice toiletries(7)
Tasty coffee(6)
Negative reviews(12)
Jose Rodriguez
Zen View Double Room
Stayed in Oct 2024
Business travelers
10 review
Outstanding
Posted on Oct 19, 2024
Nice facilities, service and location! Just a few minutes from the Canton tower, river and Canton fair. Recommended
Response from Property: Dear customers! Thank you for staying at Quanxin Hotel, we will continue to improve the quality of service and optimize the accommodation environment, thank you for your support! I wish you all the best! Looking forward to your next stay!
Guest User
Zen View Double Room
Stayed in May 2024
Solo travelers
4 review
Outstanding
Posted on Jun 1, 2024
YOU GONNA FEEL LOVED HERE! the staffs are super helpful i love the way they treat people warmly, the guy and girl in front desk is definitely someone that you can rely on during ur stay, i love 3 aunties who will provide you good meal and clean up ur room they are amazing! surrounded with an amazing scenery its perfection to stay when you visit zhangjiajie
Response from Property: Thank you for staying at Quanxin Hotel. Quanxin Hotel is conveniently located only 2 kilometers away from Guangzhou CBD. It is adjacent to large supermarkets such as Four Seasons World, Liying Plaza, Padi Food Street by the Beautiful Pearl River, and Guangzhou Tower Museum. It takes about 15 minutes to walk from the hotel to Guangzhou Tower. You will feel at ease wherever you go. Thank you for your support! I wish you all the best! Looking forward to your next stay!
ChaseHUN
Zen View Double Room
Stayed in Oct 2024
Business travelers
2 review
Amazing
Posted on Oct 20, 2024
Staff very friendly!!! :)
Breakfast is very simple for me not the best.
Room dont have window But If you come for business also it is ok :)
Anyway it is clean And well equipped rooms.
Response from Property: Dear customers! Thank you for staying at Quanxin Hotel, we will continue to improve the quality of service and optimize the accommodation environment, thank you for your support! I wish you all the best! Looking forward to your next stay!
Guest User
Comfort Twin Room
Stayed in Oct 2024
Business travelers
1 review
Great
Posted on Nov 4, 2024
Hotel is 4 metro stations near to Canton Fair. Personality is very kind and usefull, they will help you with everything. They dont speka english best but they use translation devices and help you in second. I really think they are very good and helpful.
Response from Property: Dear customers! Thank you for staying at Quanxin Hotel, we will continue to improve the quality of service and optimize the accommodation environment, thank you for your support! I wish you all the best! Looking forward to your next stay!
Marshallwa
Comfort Double Room
Stayed in Nov 2024
Couples
7 review
Outstanding
Posted on Dec 13, 2024
Very comfortable, the front desk was helpful, and the bathroom was very enjoyable.
Response from Property: 【酒店可免費寄存行李】感謝您入住東方全心酒店，全心酒店交通便利，距離廣州CBD只有2公里，周邊毗鄰大型商超＜四季天地＞、＜麗影廣場＞、＜美麗珠江邊琶醍美食一條街＞，＜廣州塔博物館＞等等，旅館至廣州塔步行約15分鐘，心之所向，心有所安。謝謝您的支持！祝您一切順利！期待您下次入住!
Kalinga S
Exquisite King Room
Stayed in Sep 2024
Solo travelers
2 review
Amazing
Posted on Oct 5, 2024
The hotel is close to the Tower and the river about 10 mins walk. Lots of eating places around. Room was clean and comfortable. Sometimes the light switches are confusing. Once when I complained not been able to switch on the lights in the morning the reception girl came in 10 mins later with a plate of fruits and said when the technician comes in it will be fixed.
Response from Property: 【The hotel can store luggage for free】Thank you for staying at Quanxin Hotel. Quanxin Hotel is conveniently located, only 2 kilometers away from Guangzhou CBD. It is adjacent to large supermarkets such as Four Seasons World, Liying Plaza, Padi Food Street by the Beautiful Pearl River, and Guangzhou Tower Museum. It takes about 15 minutes to walk from the hotel to Guangzhou Tower. You can feel at ease wherever you go. Thank you for your support! I wish you all the best! Looking forward to your next stay!
Isobel
Zen View Double Room
Stayed in Mar 2024
Couples
6 review
Outstanding
Posted on Mar 9, 2024
Great location and lovely room! Would recommend, especially for first timers in guangzhou due to its close proximity to the canton tower!
Response from Property: Thank you for staying at Quanxin Hotel. Quanxin Hotel has convenient transportation. It is only 2 kilometers away from Guangzhou CBD. It is adjacent to large supermarkets <Four Seasons World>, <Liying Plaza>, <Beautiful Pearl River Pali Food Street>, and <Canton Tower. Museum>Wait, it takes about 15 minutes to walk from the hotel to Canton Tower. Thank you for your support! I wish you all the best! Looking forward to your next stay!
Guest User
Zen View Double Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 25, 2024
Very beautifully decorated rooms. The soap and shampoo were actually great. And the location was excellent!
Response from Property: Dear customers! Thank you for staying at Quanxin Hotel, we will continue to improve the quality of service and optimize the accommodation environment, thank you for your support! I wish you all the best! Looking forward to your next stay!
Guest User
Zen View Double Room
Stayed in Mar 2024
Business travelers
4 review
Very Good
Posted on Mar 20, 2024
Very comfortable rooms and close to many restaurants. Within walking distance of Canton Tower. Would definitely stay here again.
Response from Property: 感謝您入住全心旅館全,心旅館交通便利，距離廣州CBD只有2公里，周邊毗鄰大型商超＜四季天地＞、＜麗影廣場＞、＜美麗珠江邊琶醍美食一條街＞，＜廣州塔博物館＞等等，旅館至廣州塔步行約15分鐘，心之所向，心有所安。謝謝您的支持！祝您一切順利！期待您下次入住!
Azamat Orazov
Sufeng Bed Room
Stayed in Mar 2024
Business travelers
9 review
Posted on Mar 19, 2024
Clean rooms. Very tine, bed and breakfast style. Breakfast is awful, they certainly need to cater for european food and improve quality. Location is good for CantonFair. Overall solid 3 out of 5.
Response from Property: 感謝您入住全心旅館全,心旅館交通便利，距離廣州CBD只有2公里，周邊毗鄰大型商超＜四季天地＞、＜麗影廣場＞、＜美麗珠江邊琶醍美食一條街＞，＜廣州塔博物館＞等等，旅館至廣州塔步行約15分鐘，心之所向，心有所安，全心旅館是品質與審美的理想結合，為您創造舒適、安逸、愉快、放鬆的住宿環境。針對您提出的早餐問題，我們無早和雙早的價錢只是相差二十塊，是簡早，和樓下的全家便利店合作推出的增值服務，沒有讓您感到便捷滿意，我們十分抱歉。我們非常重視您的體驗反饋和意見，您的寶貴意見和建議將有助我們更好的為顧客提供服務，再次感謝您的分享與建議。希望能有幸再次為您服務，並看到我們品質的提升，期待您能夠再次選擇全心旅館。
Guest User
Zen View Double Room
Stayed in Dec 2023
Solo travelers
40 review
Outstanding
Posted on Feb 12, 2024
I would definitely recommend this hotel. If I go back to Guangzhou I will like to stay there again.
Response from Property: 感謝您入住全心旅館全,心旅館交通便利，距離廣州CBD只有2公里，周邊毗鄰大型商超＜四季天地＞、＜麗影廣場＞、＜美麗珠江邊琶醍美食一條街＞，＜廣州塔博物館＞等等，旅館至廣州塔步行約15分鐘，心之所向，心有所安。謝謝您的支持！祝您一切順利！期待您下次入住!
Guest User
Zen View Double Room
Stayed in Jul 2023
Business travelers
1 review
Posted on Jul 21, 2023
The AC system in my room was so weak, I even woke up at night because I was sweat. Bad smell of smoke in the room, now my clothes smell too. In the morning at 9:00 I wanted to drink coffee, but there was no barista! at 9:00am! Thanks for guys from reception, they helped me a lot
Response from Property: Hello, dear customer! Thank you for staying in the whole-hearted hotel and taking your precious time to give feedback suggestions for this stay. In response to your question, we have informed the hotel management team as soon as possible that we will increase our efforts to improve the maintenance of guest room facilities and equipment. We attach great importance to your feedback and opinions. The hotel cafe is open from 11:30 to 18:00. We apologise for the inconvenience caused by this trip. Thank you very much for your affirmation of the front desk staff. Thank you for your support! Wishing you all the best!
Ivan
Comfort Double Room
Stayed in Apr 2024
Business travelers
14 review
Amazing
Posted on Apr 24, 2024
They need to improve breakfast.
Response from Property: 感謝您入住全心旅館全,心旅館交通便利，距離廣州CBD只有2公里，周邊毗鄰大型商超＜四季天地＞、＜麗影廣場＞、＜美麗珠江邊琶醍美食一條街＞，＜廣州塔博物館＞等等，旅館至廣州塔步行約15分鐘，心之所向，心有所安，全心旅館是品質與審美的理想結合，為您創造舒適、安逸、愉快、放鬆的住宿環境。針對您提出的早餐問題，我們無早和雙早的價錢只是相差二十塊，是簡早，和樓下的全家便利店合作推出的增值服務，沒有讓您感到便捷滿意，我們十分抱歉。我們非常重視您的體驗反饋和意見，您的寶貴意見和建議將有助我們更好的為顧客提供服務，再次感謝您的分享與建議。希望能有幸再次為您服務，並看到我們品質的提升，期待您能夠再次選擇全心旅館。
Cesar Augusto.
Comfort Double Room
Stayed in Oct 2024
Business travelers
10 review
Outstanding
Posted on Oct 16, 2024
Perfect service
Response from Property: Dear customers! Thank you for staying at Quanxin Hotel, we will continue to improve the quality of service and optimize the accommodation environment, thank you for your support! I wish you all the best! Looking forward to your next stay!
Gyanendra
Exquisite King Room
Stayed in Jul 2023
Business travelers
4 review
Outstanding
Posted on Jul 9, 2023
Good hotel , good location , and clean near to metro station and canton fair
Response from Property: 尊敬的顧客您好！感謝您入住全心旅館全,心旅館交通便利，距離廣州CBD只有2公里，周邊毗鄰大型商超＜四季天地＞、＜麗影廣場＞、＜美麗珠江邊琶醍美食一條街＞，＜廣州塔博物館＞等等，旅館至廣州塔步行約15分鐘，心之所向，心有所安，全心旅館是品質與審美的理想結合，為您創造舒適、安逸、愉快、放鬆的住宿環境。謝謝您的支持！祝您一切順利！期待您下次入住!