Guest User
December 19, 2024
On the morning of December 17, after taking a shower, I found a large area of stains on the bath towel while wiping it. I communicated with the hotel many times. The hotel's solution was to reimburse the hotel for the fare to the airport or upgrade the room. Is such a hygiene standard acceptable?
I have lived in Ascott hotels in major cities across the country for many years. This is the first time I have encountered such an arrogant treatment result from Ascott Hotel Guangzhou. I am very dissatisfied.
In addition to the good location, the hotel has no restaurant and the breakfast is outsourced. The breakfast category and quality are at most the standard of 7 Days Inn 20 years ago. Do you want to give customers who are on business trips to Guangzhou enough reasons to enjoy Guangzhou's herbal tea?
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