Vienna International Hotel (Guangzhou South of Railway Station & Qifu Village International Branch)

Vienna International Hotel (Guangzhou South of Railway Station & Qifu Village International Branch) Reviews

Vienna International Hotel (Guangzhou South of Railway Station & Qifu Village International Branch)

Xinghuacui Plaza, Zhongyi Village, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
Vienna International Hotel (Guangzhou South of Railway Station & Qifu Village International Branch)
Vienna International Hotel (Guangzhou South of Railway Station & Qifu Village International Branch)Vienna International Hotel (Guangzhou South of Railway Station & Qifu Village International Branch)Vienna International Hotel (Guangzhou South of Railway Station & Qifu Village International Branch)
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Vienna International Hotel (Guangzhou South of Railway Station & Qifu Village International Branch) Guest Reviews

4.6/5
Very Good
865 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(865)
Positive reviews(837)
Reviews with photos/video(79)
Classy environment(58)
Friendly front desk staff(42)
Easy to get around(35)
Convenient parking(24)
Perfect for business trips(20)
Average sound insulation(20)
Delicious breakfast(15)
Stayed multiple times(12)
Negative reviews(28)
ParksonKwok
Deluxe Double Room
Stayed in Sep 2023
Business travelers
1 review
3.7/5
Posted on Sep 17, 2023
Good points: friendly staff. One of them used her personal phone number to help my access wi fi. Much appreciated. There is a convenience store next to it and lots of food places around. Bad points: carpet of the room is too old and feels dirty. The breakfast choices are poor.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
NANONO
Standard Double Room
Stayed in Aug 2023
Solo travelers
11 review
3.5/5
Posted on Aug 26, 2023
Location was convenient but the rooms got weird smell
Guest User
Standard Double Room
Stayed in Aug 2022
Solo travelers
11 review
3.0/5
Posted on Aug 15, 2022
Clean hotel and in a good location. The front desk staff were helpful.
Guest User
Superior Double Room
Stayed in Jul 2023
Booked for others
3 review
5.0/5
Outstanding
Posted on Jul 27, 2023
卫生:ok 环境:ok 服务:ok
Viktoriia
Featured Room (Double Bed)
Stayed in Oct 2022
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 9, 2022
Good hotel, but breakfast was awful!
Guest User
Featured Room (Double Bed)
Stayed in Aug 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 30, 2023
good!
Chintan jitendra
Standard Double Room
Stayed in Oct 2022
Friends
1 review
5.0/5
Outstanding
Posted on Nov 12, 2022
Very good
Guest User
Superior 2-bed Room
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 9, 2024
The front desk service is very good, the soundproofing is quiet, the air conditioning is very cool, and it is very suitable for staying!
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of Xiaowei. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. Welcome! Whether it is a business trip or a travel, choose our hotel again! Sincerely look forward to your visit again!
Guest User
Superior Double Room
Stayed in Mar 2024
Friends
36 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The room is clean, tidy and comfortable, surrounded by food streets and convenient transportation! A trustworthy brand!
Original TextTranslated by Google
Response from Property: Thank you very much for staying here and leaving such a five-star review despite your busy schedule. Your satisfaction is our honor and the motivation for our service. Your five-star review is the signature of our Vienna International Hotel Guangzhou Chimelong Qifu Xincun Branch! We will definitely continue to work hard and strive to do better in service, so as to win full satisfaction and five-star praise from more customers! The development of Vienna cannot be separated from your continued attention and support. We sincerely invite you to visit us again! I wish you and your family happiness and everything goes well
Guest User
Superior Double Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The room is nice, clean and the front desk service is also very good!
Original TextTranslated by Google
Response from Property: Thank you very much for staying here and leaving such a five-star review despite your busy schedule. Your satisfaction is our honor and the motivation for our service. Your five-star review is the signature of our Vienna International Hotel Guangzhou South Station Qifu Xincun Branch! We will definitely continue to work hard and strive to do better in service, so as to win full satisfaction and five-star praise from more customers! The development of Vienna cannot be separated from your continued attention and support. We sincerely invite you to visit us again! I wish you and your family happiness and everything goes well
Guest User
Standard Double Room
Stayed in Dec 2023
Family
8 review
2.5/5
Posted on Jan 2, 2024
As there are no windows in the room, the noise from turning on the air conditioner is too loud, and no cool air comes out when the air volume is turned down. The room is equipped with a double bed, but only with a desk and chair, so one person can only sit on the bed. The room on the second floor is very close to the restaurant, and the door is not sealed well. I was woken up by the closing of doors in nearby rooms and people passing by in the corridor and talking loudly in the restaurant before dawn. The experience was really bad.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for visiting Vienna Hotel. We are sorry that we did not bring you a perfect stay experience. We will promptly feedback the air-conditioning noise problem you raised to the corresponding department and make corrections immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy day!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Facilities: Good Sanitation: Very good Service: Excellent
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Vienna International Hotel will be the warmest and most unique one in your memory! Come back often and I wish you: well!
Huangjueye8488
Superior 2-bed Room
Stayed in Dec 2023
Business travelers
36 review
1.0/5
Posted on Dec 24, 2023
The quilts are all rotten! No heating! No heating! No heating! I have to say it three times! The smell in the room is pungent and has been fermenting for a long time! This hotel has been open for a short time! Everyone, stay away!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us. Regarding the quality of the sheets and the odor in the room, we will report them to the relevant departments for rectification; the hotel provides heating. If you have any questions during your stay, you can call the front desk. I apologize to you again and hope you will give us another chance to make a fresh start. I look forward to your next stay!
Guest User
Standard Double Room
Stayed in Dec 2023
Business travelers
139 review
4.2/5
Very Good
Posted on Dec 26, 2023
Good location, many food nearby, relatively large room, good hygiene, high cost performance, the soundproofing of the room is a little poor, any noise in the corridor can be heard clearly
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us. Regarding the soundproofing problem you mentioned, we will report it to the relevant department. The front desk provides free soundproofing earplugs. If you have any questions during your stay, you can call the front desk. I apologize to you again and hope that you can give us another chance to make a fresh start. I look forward to your next stay!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Front desk service is very good
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of Xiaowei. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. Welcome! Whether it is a business trip or a travel, choose our hotel again! Sincerely look forward to your visit again!