Hanting Hotel (Guangzhou Railway Station Store)

Hanting Hotel (Guangzhou Railway Station Store) Reviews

Hanting Hotel (Guangzhou Railway Station Store)

16 liuhuaxin street, Zhanqian Road, Liwan District, Guangdong, China, Liwan District, Guangzhou, Guangdong, ChinaView Hotel Details
Hanting Hotel (Guangzhou Railway Station Store)
Hanting Hotel (Guangzhou Railway Station Store)Hanting Hotel (Guangzhou Railway Station Store)Hanting Hotel (Guangzhou Railway Station Store)
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Hanting Hotel (Guangzhou Railway Station Store) Guest Reviews

4.6/5
Very Good
441 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(441)
Positive reviews(430)
Reviews with photos/video(41)
Clean and tidy(150)
Friendly front desk staff(34)
Easy to get around(30)
Average sound insulation(13)
Classy environment(12)
Close to train station(11)
Would stay again(9)
Delicious breakfast(6)
Negative reviews(11)
Tarique
Superior Double Room
Stayed in May 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on May 28, 2024
Overall Hotel is good and clean, also location is good, if they add small refrigerator and Iron box in the room then much more better
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. All the staff of the hotel are eagerly looking forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
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A.M.K
Superior Double Room
Stayed in Oct 2024
Business travelers
89 review
4.2/5
Very Good
Posted on Nov 6, 2024
Nice hotel and clean Close to clothes market.
Nekken
Superior Double Room
Stayed in Oct 2023
Business travelers
17 review
4.0/5
Very Good
Posted on Oct 15, 2023
Location is good for business travellers! Room is clean however if you bring your own sanitary items housekeeper do not refill the hotel supplies regularly! The receptionist are always greet and smiling
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. All hotel staff are eagerly looking forward to your visit again! You are welcome to come back and experience it again, and I wish you a happy life!
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Guest User
Superior Double Room
Stayed in Nov 2024
Other
5 review
4.5/5
Great
Posted on Nov 26, 2024
When I take a shower, the sound of water is very loud, which affects my rest. The service attitude of the staff is very good and enthusiastic.
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Anonymous User
Superior Double Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Facilities: Complete, especially the shampoo and shower gel smell good, it's the kind of woody fragrance, the bath towels and towels are very clean 👍 Some rooms have smart toilets. Hygiene: Very clean, I checked the sheets, quilt covers and pillowcases, they are all very clean. Transportation: It is very convenient to travel around, and there are many snack restaurants, fruit tea shops and coffee shops around. The front desk staff is warm and hospitable, super polite, and gives people a warm feeling, like home. The aunt who cleans the room is also great. She took the initiative to help with the luggage, which made people feel warm in their hearts and made people feel the beauty of Guangzhou.
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Guest User
Twin Room
Stayed in Nov 2024
Business travelers
19 review
1.0/5
Posted on Nov 15, 2024
I have called the complaint hotline. I have large areas of rashes all over my body since I moved in. The doctor said it was caused by the unclean sleeping environment... It's outrageous. It can be so disgusting.
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Response from Property: Dear guest: Hello, thank you very much for choosing to stay at our hotel. After verification, you checked out at 10 am and called us at 5 pm to report your rash. We are very sorry for the bad experience during your stay. The mobile phone number you reserved cannot contact you, and we cannot know the specific reason. Since the time between check-out and your rash is too long, it is recommended that you provide a medical report. The hotel will try its best to solve it for you. I wish you a happy life!
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Anonymous User
Twin Room
Stayed in Sep 2024
Business travelers
2 review
3.0/5
Posted on Sep 26, 2024
Compared to the last time I stayed here, the experience was very bad. The sanitary conditions were terrible. The bed was not very clean. When I lifted the quilt, I found a small reptile. After I came back to communicate, I changed the room. The bathroom drain was blocked again. In the early morning, the noise from the shower in the next room was extremely loud. I finally finished, but I was woken up by the sound of the faucet before I slept for an hour. I went to the front desk but they didn't solve the problem (I asked for earplugs, but they didn't have them, and I couldn't knock on the door of the next door to communicate). In short, I didn't sleep for more than 3 hours that night.
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Lusi
Superior Double Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 20, 2024
All Good, So recommended. For business trips, this hotel is very comfortable, the front desk is very helpful. We were very helped in sending the package, of course patiently and carefully. The room is clean and all the facilities are very good. Moreover, getting free drinking water is very economical. For the next trip to Guangzhou, we will choose this hotel again.
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Guest User
Superior Double Room
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel service is warm, the hygiene is clean and tidy, the room is small and warm, the housekeeping staff is also very kind, the front desk girl is also very enthusiastic, the room price is also very affordable, cost-effective! The hotel also provides free umbrellas and robots to deliver takeout to the room. The hotel is really responsive and well-received!
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Chaojiwudixihuanchiluosifen
Superior Double Room
Stayed in Aug 2024
Solo travelers
13 review
4.6/5
Great
Posted on Aug 30, 2024
Transit in Guangzhou, stay for one night. This hotel is a bit far from the subway station. If you have a lot of luggage, it will be a bit tiring, especially in Guangzhou. It is recommended to take a taxi. I wanted to take a shower at 5 pm, but the water heater may not be adjusted well, and no cold water came out, only hot water, very hot. Later, I called the front desk to solve it. I hope to pay attention to this in the future. Then the shower room in the room I stayed in was missing a piece of glass next to the glass door. Although it does not affect the use, I hope that the front desk can inform in advance or not arrange this kind of room first. Please wait for the repair before arranging the room for the guest! The room is quite satisfactory, this price. The maintenance of the facilities needs to keep up, and the sound insulation is also okay. Except for a little noise from outside in the morning, it is basically not noisy at ordinary times. This hotel is suitable for business trips or temporary overnight stays. If you have high requirements for environmental facilities, you can choose Hanting, which is closer to the scenic spot. The front desk service attitude is very good. Although there are so many problems, they can also help solve them. The cleaning aunt is also very polite. Rating: 78 points
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. All hotel staff are eagerly looking forward to your visit again! You are welcome to come back and experience it again, and I wish you a happy life!
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Guest User
Twin Room
Stayed in Aug 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Aug 18, 2024
This hotel is near Guangzhou Station. It takes five minutes to get there by taxi, but it takes half an hour during peak hours because of traffic jams. The hotel is a little further in from the intersection on the main road. There are logistics stores on both sides. The lights are brighter at night than during the day. There is a traffic police station opposite the hotel. I recommend a twin room, which is a bit bigger, because 23 square meters is not very big, but it is no problem to open the suitcase. There is no noise in the hotel at night, and it is still comfortable to sleep. However, the government construction nearby started at 8:00, and it was the sound of a pile driver, which was very noisy. This is also unavoidable. There is a laundry room on the second floor and breakfast on the eighth floor. The front desk service attitude is very good.
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6/7
Response from Property: Dear guest: Hello, thank you very much for choosing to stay in our hotel. We are deeply sorry for not giving you a satisfactory stay experience. We have reported the problems you have reported as soon as possible, and we will try our best to rectify them to satisfy our customers. Demand, looking forward to your next visit
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Anonymous User
Twin Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 12, 2024
A family of four went out to play. We chose Hanting after choosing many hotels. There was also a buffet breakfast in the morning. The service and hygiene were good. It was also close to the bus station and subway. The next day, because the child was not feeling well, we agreed to postpone the check-out. It rained again, and the staff also gave us an umbrella thoughtfully! Everything went well in the trip to Guangzhou!
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Response from Property: 尊敬的賓客:您好非常感謝您選擇入住我們酒店,沒有給您帶來滿意的入住體驗我們深感抱歉,您所反映的問題我們已第一時間進行上報,我們會盡可能的去整改滿足客户需求,期待您的下次光臨
Guest User
Superior Double Room
Stayed in Jul 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The location is good, there are many restaurants around, the transportation is convenient, but parking is inconvenient, overall it is good.
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Response from Property: 尊敬的賓客:您好非常感謝您選擇入住我們酒店,沒有給您帶來滿意的入住體驗我們深感抱歉,您所反映的問題我們已第一時間進行上報,我們會盡可能的去整改滿足客户需求,期待您的下次光臨
Yeqianwei
Superior Double Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 19, 2024
I have stayed in many hotels, but this time I was very impressed by the Guangzhou Hanting Railway Station Hotel! Because the return train ticket was late, I wanted to go shopping in the local area, so I asked if I could check out late? The front desk lady was considerate of me and delayed my check-out to 2 pm. Later, when I returned to the hotel to pack up, she extended it for more than half an hour at her discretion! Thank you very much🙏The hotel's sanitary environment facilities, breakfast, etc. are also very good. If I come to Guangzhou next time, I will come to this store again!
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Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,酒店全體員工熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!
Vany.
Twin Room
Stayed in Jul 2024
Family
6 review
3.7/5
Posted on Jul 13, 2024
It's OK, overall. The only drawback is that the room is too small, and there is a bit of noise from the road construction downstairs. The room is too small, it's really a little small, the environment is OK. I got chickenpox after sleeping for a night, but my family likes the breakfast very much
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for choosing to stay in our hotel. We are deeply sorry for not giving you a satisfactory stay experience. We have reported the problems you have reported as soon as possible, and we will try our best to rectify them to satisfy our customers. Demand, looking forward to your next visit
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