Vienna Hotel (Guangzhou Huifu West sahngxiajiu store) Reviews

Response from Property: Thank you for your comments on our hotel, for your feedback of the problem, we will order the relevant departments to recity, to avoid the recurrence of this problem. Last, there is no smoking room in our hotel. For no somking room, you can inform the front office for your need and ask the waiter to do a somke-free treatment. We are very sorry for your bad experience in our hotel, welcome to your next check-in, we will take good care of you.

Response from Property: Thank you for your comments on our hotel, for your feedback of the problem, we will order the relevant departments to recity, to avoid the recurrence of this problem. At the same time ,against the problem of old decorative, our hotel opened in 2014, but has a new decoration of room, looking forward to your next time can book a new room. Last, there is no smoking room in our hotel. For no somking room, you can inform the front office for your need and ask the waiter to do a somke-free treatment. We are very sorry for your bad experience in our hotel, welcome to your next check-in, we will take good care of you.

Response from Property: Hello! Thank you for your 5-point review! Every city always has reasons to miss, every season has scenery that we are reluctant to part with, and every hotel has their sweet and warm memories. I hope Xiaowei will be the most warm and unique one in your memories! Always go home and have a look. Wishing you all the best~

Response from Property: Thank you for your review of the hotel! This store has been renovated and opened for 14 years. As of now, it has been a long time. There are some changes in the facilities and equipment. At present, the store is gradually replacing the facilities and equipment. Regarding your feedback: We will feedback the problem to the relevant department as soon as possible Make rectifications and implement them to prevent such problems from happening. If you have any questions during your stay at the hotel, you can directly contact the front desk as soon as possible. We deeply regret your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. Xiaowei sincerely invites you to stay again and give us a chance to apologize. Looking forward to visiting again! Thank you again for your review~

Response from Property: Thank you very much Xiaowei for your high score evaluation. Xiaowei is very happy to get such a high evaluation from you. Xiaowei is so touched! Xiaowei's hard work was finally not in vain! Xiaowei is very happy that the environment of our hotel can satisfy you so much. We will definitely provide you and your family and friends with the most considerate service and the most thoughtful facilities. Welcome to visit us next time

Response from Property: Dear guests, thank you for your comments on the hotel! We are deeply sorry for your experience during your stay in the hotel. The standard room is 1.2m per bed, the room is about 10 square meters, the area is small, and the whole standard room is compact. If you have any questions during your stay, you can contact the front desk directly as soon as possible. We will deal with it according to your problem. I'm very sorry that I didn't bring you a good stay. Xiaowei sincerely invites you to book an executive big bed room in our hotel when you come to Guangzhou next time, with a 2m big bed, the room is about 26-28 square meters, and the bathroom will be much larger than the standard room. Thank you again for your comments and wish you a happy life!

Response from Property: Dear guest, hello! Thank you very much for choosing Xiaowei and giving us a review! Your satisfaction is the best affirmation and encouragement for Xiaowei. Xiaowei is committed to providing you with a cordial and thoughtful stay experience. Since you like it so much, can you give Xiaowei a five-star praise? Looking forward to your visit again!

Response from Property: Dear customer, thank you for your stay. Xiaowei will continue to maintain high-quality and excellent guest service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again!

Response from Property: Hello dear guests! Thank you very much for choosing Xiaowei and leaving your review! Your satisfaction is the best recognition and encouragement for Xiaowei. Xiaowei is committed to providing you with a cordial and thoughtful stay experience. Since you like it so much, can you give Xiaowei a five-star review? Looking forward to your visit again!

Response from Property: Thank you for your comments on the hotel! Our store was renovated and opened in 2014. It is relatively early this year. There have been some changes in facilities and equipment. At present, our store is gradually replacing facilities and equipment. Regarding the problems you reported, such as the air conditioner is not cold, there is one person in the room, and the sheets are wet, you can contact the front desk directly as soon as possible during your stay in the hotel, which will also facilitate us to help you solve them in time. We will also feedback the problems you mentioned to the relevant departments for rectification and implementation. To prevent such problems from happening, we deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. Xiao Wei sincerely invites you to stay again and give us a chance to apologize. Looking forward to seeing you again! Thank you again for your comments~

Response from Property: Thank you very much for your high evaluation. I am very happy to receive such a high evaluation from you. I am very touched! My hard work has not been in vain! I am very happy that the environment of our hotel can satisfy you so much. We will definitely provide you and your family and friends with the most considerate service and the most thoughtful facilities. Welcome to visit us next time.