Xana Hotel Reviews
Xana Hotel
No.190 Sandong Avenue, Huadu District, Guangzhou, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
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1 night
Xana Hotel Guest Reviews
4.7/5
Outstanding
1131 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1131)
Positive reviews(1108)
Reviews with photos/video(325)
Classy environment(199)
Friendly front desk staff(161)
Offers pick-up/drop-offs(95)
Large rooms(86)
Delicious breakfast(66)
Close to airport(41)
Well designed(39)
Amazing natural light(26)
Negative reviews(23)
ClaudiusPrime
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Stayed in Oct 2024
Couples
1 review
Amazing
Posted on Oct 12, 2024
Personal favourite for snowboarding at Sunac. Fourth time at this hotel and will continue to revisit. Whitney at the front desk is super helpful - she’s taken care of me and my girlfriend every time. The breakfast is also comp’d so no complaints. The service gets a high grade because we send our Tao Bao here and we are based in Hong Kong. Rooms are very spacious, tidy and clean because my gf has issues sleeping otherwise. Small wear and tear in some rooms but nothing Whitney won’t take care of if we tell her. Location is close to everything by cab some rides are just 7-8rmb.
Response from Property: I am so disappointed that I didn't see your 5-point praise. However, I will work harder from today so that you can give us a 5-point praise next time you stay! I look forward to your next visit!
SKwokMD
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Stayed in Feb 2024
Family
7 review
Outstanding
Posted on Feb 15, 2024
Staffs friendly. Convenient location. Free breakfast. Free laundry
Bii_
Xi'An Superior Twin Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Stayed in May 2023
Family
7 review
Very Good
Posted on Jul 22, 2023
I go when summer, their laundry room got many mechine to wash clothes , but the only problem is a lil far to mrt.. overoll okay.. near pharmacy and unishop
Response from Property: Dear guest, thank you for your review of our hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions about the hotel are very important to us. We will inform the relevant departments of your opinions to improve service quality. If you come here next time, I hope you can book our store again and give us a chance to apologize. Looking forward to your next visit
Guest User
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Stayed in Oct 2024
Travel with friends
1 review
Outstanding
Posted on Oct 29, 2024
Very satisfied, my friend recommended it and the reviews were also very good👍 so I came to experience it! The overall stay was very good! There is an airport shuttle service and free pick-up is provided. The front desk service is attentive, thoughtful and enthusiastic. The room has very good lighting. There is a robot to deliver food. It is very safe and secure. I will choose it next time!
Original TextTranslated by Google
Response from Property: Thank you for trusting Xiaoxi so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often. Xiaoxi will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Stayed in Oct 2024
Business travelers
2 review
Outstanding
Posted on Oct 23, 2024
The room is clean and hygienic, the room is clean and fresh, the front desk service is smiling and warm ❤️, the location is very good, very close to the airport, there is also a pick-up service, the breakfast variety is very rich, I like it very much and it is worth recommending
Original TextTranslated by Google
Response from Property: Hello! Every time you choose us, it is our great honor. Your consistent support makes us feel very happy. We look forward to meeting you again!
Guest User
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Stayed in Oct 2024
Family
1 review
Outstanding
Posted on Oct 16, 2024
The room is clean and tidy, the service is very good, and the price/performance ratio is very high
Original TextTranslated by Google
Response from Property: Thank you for trusting us so much, and thank you for liking Xi'an so much. Don't say anything else. You come here often. Xiaoxi will definitely work harder to make every second we meet you a sweet memory. !
Guest User
Xi'An Business Twin Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Spacious Space)
Stayed in Oct 2024
Family
1 review
Outstanding
Posted on Oct 10, 2024
It is highly recommended for home travel and business trips. The room is spacious and clean, and the design and layout are very user-friendly and warm! The facilities are complete, the elevator has access control and requires a card to be swiped, which is very safe. The delivery robot configured by the hotel is very convenient and the children like it very much. The service attitude of the lady at the front desk is super good. When you need help, she responds and helps you solve it as soon as possible. It's great. I will continue to choose next time!
Original TextTranslated by Google
Response from Property: Thank you for trusting Xiaoxi so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often. Xiaoxi will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Superior Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Stayed in Oct 2024
Family
1 review
Outstanding
Posted on Oct 6, 2024
Very good hotel. Convenient transportation and ample parking spaces. First choice for business trips and travel. The experience recommended by friends is very satisfactory. The hotel staff is warm, attentive and thoughtful. The front desk lady also provided us with tea! The room is clean and comfortable, the surrounding facilities are complete and eating is convenient. I highly recommend it!
Original TextTranslated by Google
Response from Property: Wow, we are really flattered to see your sharing! Thank you for trusting us so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often, and we will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Superior Twin Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Stayed in Sep 2024
Other
1 review
Outstanding
Posted on Sep 23, 2024
Very good stay experience, very cost-effective! The staff is very considerate and gave breakfast to friends. The facilities are complete and the transportation is convenient. The environment is quite good and beyond expectations. The room is large and comfortable, the lighting is particularly good, the room is cleaned very carefully, very clean and comfortable, must be praised. Recommended
Original TextTranslated by Google
Response from Property: Thank you for trusting Xiaoxi so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often. Xiaoxi will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Superior Twin Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 21, 2024
Beautiful environment, good location, convenient transportation, comfortable and clean rooms, complete facilities, warm and thoughtful service from the front desk lady, free room upgrade, rich buffet breakfast, high cost performance, I will stay here next time! There is also a 24-hour online airport pick-up and drop-off service, and there are many places to eat around, which is very convenient and a good stay experience! Recommended!
Original TextTranslated by Google
Response from Property: Wow, we are really flattered to see your sharing! Thank you for trusting us so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often, and we will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Superior Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Stayed in Sep 2024
Family
1 review
Outstanding
Posted on Sep 22, 2024
The environment is very good and the transportation is very convenient. It is very suitable for receiving company customers. The guests are full of praise. The driver is also arranged to pick up and drop off at the airport. The service is superb! It is very convenient for business trips. The breakfast is very rich. It is worth recommending. I will recommend it to customers next time. I am satisfied.
Original TextTranslated by Google
Response from Property: Wow, we are really flattered to see your sharing! Thank you for trusting us so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often, and we will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Superior Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Sep 16, 2024
The airport pick-up service is great. The hotel has complete facilities, simple yet stylish, and it is comfortable and reassuring to stay. The hygiene is perfect, and every corner shows the hotel's care. The takeaway delivery is safe and convenient with a small robot delivering it to the room, and it is very safe to swipe the card to go to the room. The room is spacious and well-lit. The front desk lady's service is meticulous and superb!
Hygiene: Very satisfied👍
Facilities: Complete facilities
24h airport pick-up service is great
Original TextTranslated by Google
Response from Property: Wow, we are really flattered to see your sharing! Thank you for trusting us so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often, and we will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Deluxe Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Mini Fridge)
Stayed in Sep 2024
Business travelers
2 review
Outstanding
Posted on Sep 7, 2024
The hotel service is warm, the hygiene is clean and tidy, the room is spacious, the room reserved by the front desk is very good, and the air conditioner is turned on in advance. It is very cool when you enter. The location of the hotel is also easy to find. There is also a laundry room on the first floor for drying. This is particularly good. It is the first choice for business trips
Original TextTranslated by Google
Response from Property: Hello! Every time you choose us, it is our great honor. Your consistent support makes us feel very happy. We look forward to meeting you again!
Guest User
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 9, 2024
Convenient transportation, many good places to eat around. More satisfied than expected. Very close to Sunac, very affordable, very cost-effective, spacious room, good lighting, clean, tidy and comfortable. Very good stay experience, Whitney, the front desk lady, has a very good service attitude, satisfied. Five-star recommendation.
Original TextTranslated by Google
Response from Property: Thank you for trusting Xiaoxi so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often. Xiaoxi will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 4, 2024
Overall, I was impressed by this hotel. From the environment to the facilities, from the service to the price, it is very worthwhile. The transportation is convenient, and it is not far from the airport and there is airport pick-up service. It is highly recommended. The service attitude of the girl at the front desk was very good, very careful and thoughtful. During the check-in, she also provided us with flower tea, which was very heartwarming. The room is spacious, clean and hygienic. Especially the bedding is super comfortable and great. I will come again next time and recommend it to friends and customers around me who are in need!
Original TextTranslated by Google
Response from Property: Thank you for trusting Xiaoxi so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often. Xiaoxi will work harder to make every second of meeting you a sweet memory!