Baiyun City Hotel (Guangzhou Railway Station Subway Branch) Reviews
Baiyun City Hotel (Guangzhou Railway Station Subway Branch)
No.179 West Huanshi Road, Yuexiu District, Guangzhou, Guangdong, 510010, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Baiyun City Hotel (Guangzhou Railway Station Subway Branch) Guest Reviews
4.4/5
1104 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
Filter by:
Sort by:
All reviews(1104)
Positive reviews(1035)
Reviews with photos/video(207)
Easy to get around(259)
Convenient location(246)
Close to train station(179)
Friendly front desk staff(66)
Classy environment(51)
Perfect for business trips(12)
Stayed multiple times(10)
Too many mosquitoes(9)
Negative reviews(69)
Guest User
Guestroom (2 beds) (No window)
Stayed in Dec 2024
Travel with friends
6 review
3.5/5
Posted on Dec 16, 2024
Good location but not suitable walking on rough roads, no escalator from Railway station.
Lady staff at Reception quite accommodative.
Daytime Security staff does not know how to identify guests vs non-guests - lack tack.
Hotel breakfast rather bland n same menu for 3 days. Otherwise, it's inexpensive to hv yr breakfast here. I'll eat here if I'm in a hurry...
6/9
Response from Property: Dear guest,Thank you for sharing your experience with us. We're glad you appreciate our location and the service of our front desk staff. We apologize for the inconvenience caused by the surrounding roads and the lack of escalators. Your feedback about the security staff has been noted, and we will provide additional training to improve their guest identification skills.We also take your comments about the breakfast seriously. We will review and update our menu to offer more variety and flavor. We hope to have the opportunity to serve you better in the future
mChai (Singapore)
Premium Queen Room
Stayed in Dec 2024
Couples
33 review
4.5/5
Great
Posted on Dec 14, 2024
Good service. We got upgraded to a 1.8 bed. Also, the receptionist extended our check out time from 12pm to 2pm. Great location. Will stay again if we do come by this vicinity.
Response from Property: Distinguished guests: Hello! Thank you very much for your stay and appreciation! Glad to have a good time on your trip. Your appreciation is a great encouragement to Baiyun City Hotel, and it is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your coming again! You are welcome to come back to experience, I wish a happy life!
Aymen salih
Guestroom (2 beds) (No window)
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 3, 2024
I like it very good for this price and location I recommend to everyone
Response from Property: Dear guest,thank you so much for your high praise! We are truly delighted to know that you appreciate our hotel's price - performance ratio and location. Your recommendation means a great deal to us.We will continue to maintain our quality and strive to provide even better services. Looking forward to welcoming you back again soon!Best regards.
CarolJay
Premium Queen Room
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 31, 2024
Loooved loved my stay here.The hotel has my always been my stay place whenever I visit Guangzhou with my family.Great great service,location is very suitable and convenient. The staff 10/10, friendly housekeeping staff too 10/10,comfortable and clean rooms
Response from Property: Thank you very much for your praise of Baiyun City Hotel. Our service tenet is guests first, service first", and we will continue to work hard in the future to provide you with comfortable, safe, convenient and pleasant stay experience through high-quality service. We look forward to seeing you again!
Guest User
Guestroom (2 beds) (No window)
Stayed in Nov 2024
Solo travelers
1 review
3.7/5
Posted on Nov 22, 2024
Most of them were good, except breakfast.
Even the hotel staff, though they could not communicate English at all, they were very kind.
But the restaurant, they don't even have folk, coffee(shoud paid for Americano, they have mixed coffee with cream&sugar)
The picture I attached what you could see are almost everything at breakfast restaurant.
Response from Property: Dear Guest, We are very sorry that we did not give you a perfect experience. We will improve your feedback on breakfast. At the same time, your appreciation gives us great encouragement, we will continue to maintain enthusiasm, and strive to make every guest feel at home, eagerly looking forward to your next visit! You are welcome to come back to experience, I wish a happy life!
patchara lertatsawapol
Premium Triple Room
Stayed in May 2024
Family
6 review
4.2/5
Very Good
Posted on May 28, 2024
Can connect with metro number 2 and 5 .Easier get out by exit B with escalator , without big bags can walk short cut way to front of hotel by walk out from exit B ,keep walk left to the end left of station building near the police station.There is a way out one by one. For shoping cloth ,along the way to exit D turn left to walk way nbr 6 .It is the under pass road to the shoping area.
Response from Property: Thank you very much for choosing Xiatai Baiyun City Hotel, which is located in the east of Guangzhou Railway Station. Surrounded by a number of domestic well-known clothing, leather goods and other professional wholesale markets, convenient transportation,Metro Line 2, Line 5 and a number of bus lines are close at hand, is your ideal choice for business and tourism. We look forward to seeing you again!
Guest User
Premium Queen Room
Stayed in Nov 2024
Business travelers
4 review
3.2/5
Posted on Nov 3, 2024
The hotel is centrally located near guangzhou railway station and there are so many wholesale markets around it...lots of restaurants are also around... I will surely stay again
Response from Property: Dear guest,thank you for taking the time to share your wonderful experience! We are overjoyed to hear that our prime location near the Guangzhou railway station, surrounded by wholesale markets and numerous restaurants, has added so much value to your stay.Your decision to stay with us again is the highest compliment we can receive. We look forward to welcoming you back and providing you with another memorable experience.Best regards.
Dinesh
Comfy Family Room
Stayed in Apr 2024
Business travelers
6 review
4.0/5
Very Good
Posted on May 23, 2024
This hotel is very close to Gaungzhou metro station exit A. Very much convenient to travel anywhere in the city and Airport. Many shopping markets are close by. 7/11 is also at the ground floor for your needs. I will stay again here. Only King room is is a bit small as compared to the charges. Window view is good.
Response from Property: Thank you very much for choosing Xiatai Baiyun City Hotel, which is located in the east of Guangzhou Railway Station. Surrounded by a number of domestic well-known clothing, leather goods and other professional wholesale markets, convenient transportation,Metro Line 2, Line 5 and a number of bus lines are close at hand, is your ideal choice for business and tourism. We look forward to seeing you again!
Anonymous User
Guestroom (2 beds) (No window)
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Very clean, near to shipping central, bus station, mosque for muslim
Response from Property: Thank you very much for choosing Xiatai Baiyun City Hotel, which is located in the east of Guangzhou Railway Station. Surrounded by a number of domestic well-known clothing, leather goods and other professional wholesale markets, convenient transportation,Metro Line 2, Line 5 and a number of bus lines are close at hand, is your ideal choice for business and tourism. We look forward to seeing you again!
Bee Li Alice
Deluxe King Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Lady Front desk staff who helped with checked in and out was very friendly and approachable. Male staff also went his way to help us with e-payment for auto laundry services when our card with Alipay n WeChat simply'died' on us.
Thank you, we had an enjoyable stay.
Response from Property: There are many kinds of encounters in the world, and the best one is to meet you in the most beautiful time. Thank you for your praise. We will also strive for excellence in all aspects under your attention and strive to bring you a better stay experience. I wish you a happy life!
Guest User
Guestroom (2 beds) (No window)
Stayed in May 2024
Solo travelers
26 review
3.0/5
Posted on Jun 3, 2024
The room was comfortable and clean. Location is very practical
Response from Property: Thank you very much for choosing to stay at Baiyun City Hotel. Our hotel is located on the east side of Guangzhou Railway Station, with a superior geographical location. Surrounded by many well-known domestic clothing, leather goods and other professional wholesale markets, convenient transportation, Metro Line 2, Line 5 and many bus lines are within easy reach, making it an ideal choice for your business and travel. We sincerely look forward to your visit again!
Guest User
Premium Queen Room
Stayed in Oct 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 17, 2024
Location is about 8min walk from metro station exit A, due to right next to railway station, this area is super busy with crowd catching the train. I would get a more peaceful location if I can choose again and nothing much in terms of food walking distance from hotel always order food delivery, overall still good as convenient near subway station. Avoid second floor massage place
Response from Property: Dear guest,thank you for sharing your thoughts. We understand that the crowds due to the proximity to the railway station can be a bit overwhelming, and we apologize for any inconvenience this may have caused you. We are constantly looking for ways to improve the guest experience.Thank you again for staying with us and for your valuable feedback. We hope to have the opportunity to serve you better in the future.
Anonymous User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
2 review
3.7/5
Posted on Apr 2, 2024
Awesome location, just 5-minute walk from Guangzhou Station. The room is clean and you can find everything you need in the room, like TV, fridge, safe box, hairdryer and toiletries, but there's no facial tissue, so you'd better prepare it by yourself. I suppose this is a non-smoking room, but I can smell some smoke from the central aircon system during my second night. Though no amenities in this hotel, I still believe it is a good accommodation due to its inexpensive rate.
Response from Property: Thank you very much for choosing Baiyun City Hotel. First of all, thank you for your praise, which has given us great encouragement and is also the driving force for our progress. We are very sorry that you reported that the room smells of smoke. Our rooms are equipped with no-smoking signs, and we will also inform guests that there are non-smoking rooms. In short, we are very sorry for giving you a bad experience! We look forward to your visit again! You are welcome to come back and experience it again. I wish you a happy life!
Guest User
Elite Twin Room
Stayed in Sep 2024
Business travelers
3 review
4.5/5
Great
Posted on Oct 23, 2024
Great location and easy to get around town because its close to metro station. Room was slightly smaller than expected, but the cleanliness and great house keeping makes up for it. The toilet and shower is very big and nice, but would love it more if it have a bidet.
Response from Property: Thank you for your review. We are glad to hear that you enjoyed our great location and appreciated our cleanliness and housekeeping services. We are sorry that the room was slightly smaller than you expected. We will take your feedback into consideration and see if there are any ways we can improve the size perception of the rooms.
Erika Wüst
Deluxe King Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Always a great stay, the location is also very good. thank you so much!
Response from Property: Thank you very much for choosing to stay at Baiyun City Hotel. Our hotel is located on the east side of Guangzhou Railway Station, with a superior geographical location. Surrounded by many well-known domestic clothing, leather goods and other professional wholesale markets, convenient transportation, Metro Line 2, Line 5 and many bus lines are within easy reach, making it an ideal choice for your business and travel. We sincerely look forward to seeing you again!