Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center) Reviews
Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center)
Floor 12-16, Xiangsheng Plaza, No. 346 South Tangde Road, Tianhe District, Guangzhou, Guangdong, 510665, ChinaView Hotel Details
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Borrman Hotel (Guangzhou Tianhetang East Metro Station, Pazhou Convention and Exhibition Center) Guest Reviews
4.3/5
405 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(405)
Positive reviews(376)
Reviews with photos/video(39)
Easy to get around(31)
Classy environment(28)
Large rooms(26)
Convenient parking(18)
Delicious breakfast(16)
Close to metro(14)
Friendly front desk staff(10)
Average decor(5)
Negative reviews(29)
Guest User
Standard Queen Room
Stayed in Jun 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 6, 2024
Location is good with many eateries around.
Hotel is clean and people at service counter are helpful and pleasant.
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!
Guest User
Business 2-bed Room
Stayed in Mar 2024
Business travelers
41 review
2.5/5
Posted on Mar 29, 2024
Don’t stay this hotel more than one night
ADNAN SWIDAN
Cozy 2-bed Room
Stayed in Oct 2023
Business travelers
14 review
1.0/5
Posted on Oct 24, 2023
Real it’s very dirty. Condition anot clean bad location
Response from Property: Dear traveler, I am very sorry for what you encountered during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. The room is cleaned every day. We will definitely respond to the problems you have reported. We will make serious rectifications and work hard to improve our quality and services so that all tourists like you can experience the enjoyment of travel! I wish you all the best and everything goes well!
Jelte
Standard Queen Room
Stayed in Jan 2022
Couples
39 review
5.0/5
Outstanding
Posted on Jan 30, 2022
Nice and cozy room, smooth checkin, some great restaurants nearby
Guest User
Business Queen Room
Stayed in Oct 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Oct 30, 2024
The hotel I booked during the Canton Fair has a good location, close to the exhibition hall, with shuttle buses to the exhibition hall, and there are many restaurants and supermarkets outside, which is very convenient~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Sep 2024
Family
58 review
4.2/5
Very Good
Posted on Oct 7, 2024
The home is being renovated, so I have to stay out for a few days. It is close to home and the relative environment is better than several surrounding hotels. The room is spacious and bright, and the sun can shine in. The service is also good. It is cost-effective during the May Day holiday.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review~ Your satisfaction is the driving force for our progress. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again. I wish you a happy journey!
Guest User
Standard Queen Room
Stayed in Aug 2024
Solo travelers
3 review
1.0/5
Posted on Aug 18, 2024
There are unknown blood stains on the bed. The TV is still noisy even when the screen is turned off. The sound is still there even when the power is off. The bathroom is not separated into wet and dry areas. The wind from the hair dryer is very small. The whole hotel's sanitary environment is decorated like a product of the last century. Friends who like retro style are welcome to experience it. It is highly recommended! Forget it. This hotel is really shabby and expensive. There is a KTV and foot bath downstairs. It will be very noisy at night. Flying insects will also be blessed if they come here.
Original TextTranslated by Google
Response from Property: Dear traveler, we are very sorry for the inconvenience you encountered during your stay. We will seriously rectify the problems you reported and strive to improve our quality and service so that all travelers like you can enjoy the travel! I wish you smooth sailing and everything goes well!
Guest User
Standard Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room is nice and the price is affordable. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Oct 2024
Family
2 review
4.3/5
Very Good
Posted on Oct 8, 2024
The room is OK
Facilities: There is a free shared washing machine, which is OK, but it is next to the bathroom, so sometimes you may run into someone using the bathroom while washing clothes, which is not very convenient
Environment: There are many places to eat nearby
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The hotel is very good, not noisy at all. The service attitude of the front desk and cleaning staff is also very good. If you want a desk lamp, the staff will bring it to you immediately. The downstairs is also very convenient and has a lot of food.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review~ Your satisfaction is the driving force for our progress. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again. I wish you a happy journey!
Guest User
Standard Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The room is clean and tidy, the bedding is very comfortable, and the cleaning is done every day. The waiters are very nice, and the lady at the front desk is also very nice. There are many places to eat around, and it's just a few minutes away from the subway. It's suitable for business and family travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review~ Your satisfaction is the driving force for our progress. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again. I wish you a happy journey!
Eric Kao
Standard Queen Room
Stayed in Mar 2024
Business travelers
11 review
4.7/5
Amazing
Posted on Mar 9, 2024
It is close to the subway station and there are many restaurants and snacks nearby. It is very convenient whether taking a bus or eating.
The hotel service is good and the reservation is safe. It's a very pleasant stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review~ Your satisfaction is the driving force for our progress. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again. I wish you a happy journey!
Guest User
Standard Queen Room
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room is large and clean. The service is warm and there are cooling drinks at the front desk. It is satisfactory. Parking is also convenient for travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Anonymous User
Cozy 2-bed Room
Stayed in Feb 2024
Other
2 review
1.0/5
Posted on Feb 19, 2024
1. The hotel is in an old village. I chose this hotel to participate in activities nearby. When I called the front desk to make a reservation, I felt that the service was poor from the tone of the front desk staff. I wanted to book a room in Xiangyang, but the communication process was cold, blunt, and the service awareness was weak.
2. The lobby is poorly managed, and there are advertisements for various massages (vulgar marketing) on the first floor. The carpets in the corridors of the floor where I live are extremely dirty, as shown in the picture.
3. The room is generally old, as shown in the photo of the bathroom.
4. There are two qualities for breakfast. The *** with a ferocious appearance and a ferocious expression actually placed raw eggs and cooked eggs very close to each other. As a result, the wrong eggs were taken and the eggs were broken and scattered everywhere. The two evil women also The roaring continued.
The worst hotel I have ever stayed in, bar none.
Facilities: dilapidated.
Cleanliness: dirty and poor.
Environment: Old.
Service: negative score! ! ! !
From midnight to very late, there was extremely loud KTV music on the 4th floor.
Original TextTranslated by Google
Response from Property: Dear traveler, we are very sorry for what happened during your stay. Due to our inadequate work, we have caused you a lot of inconvenience. We will seriously rectify the problems you reported and we will work hard to improve our quality and service. Let all tourists like you who come here to experience the enjoyment of traveling! I wish you all the best and everything goes well!
Guest User
Business Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The room is clean and tidy, the service is good, there are cool drinks to drink, and it is close to the subway entrance for convenient travel! Satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!