Lavande Hotel (Guangzhou Knowledge City Hetangxia subway station) Guest Reviews
4.8/5
Excellent
2510 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2510)
Positive reviews(2496)
Reviews with photos/video(119)
Classy environment(118)
Easy to get around(77)
Friendly front desk staff(59)
Delicious breakfast(58)
Convenient parking(40)
Close to metro(24)
Stayed multiple times(18)
Delicious buffet(3)
Negative reviews(14)
Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 22, 2023
good good very good 前台verygood
Response from Property: Every day is a new beginning. Thank you for your love for Xiaofeng. I hope the flowers will always bloom and you will come often. I would like to turn into the sunshine that wakes you up in the morning. Hard work will bring rewards. Xiaofeng sincerely wishes you Every day is a happy and beautiful new beginning!
Show More
Anonymous User
Deluxe Double Room
Stayed in Jul 2024
Other
2 review
4.2/5
Very Good
Posted on Aug 20, 2024
good!
Response from Property: 看到您的点评小麗也感受到了隔空传来的热情与亲切呢!
Guest User
Deluxe Double Room
Stayed in Dec 2022
Business travelers
29 review
4.5/5
Great
Posted on Dec 30, 2022
OKOK OK
Response from Property: Dear guests: Hello! The stream flows slowly and the time is soft. Thank you for your support. We will continue to have the same good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Show More
Shengxiudeshenjingdao
Deluxe Double Room
Stayed in Feb 2025
Solo travelers
72 review
3.5/5
Posted on Feb 28, 2025
The overall experience of the Lifeng chain brand is not bad! The room is clean and tidy, the bedding is comfortable, and what is special here is that the shower room plays background music when you shower. The hotel is conveniently located. Although it is far away from Huangpu District, it is very close to the subway station and convenient for travel. Crossing the road is Zhongzhong, close to residential areas, and there are many restaurants around. The only picky thing is that the wash basin is shallow, and it is easy to wet the surroundings when washing hands. Smoking is prohibited but ashtrays are placed in the room. You can see holes burned through the cloth sofa by cigarette butts, which affects the room environment. Overall, I will choose this hotel next time I come to Guangzhou Huangpu!
Show More
Original TextTranslated by Google
Response from Property: Thank you for sharing such a detailed review. We are sorry that this stay did not fully meet your expectations. We will feedback every valuable suggestion you mentioned to the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Show More
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Clean, good service attitude, the room smells good, the auntie has a super nice smile, it's a good choice for going out, the area should be considered the central circle, there are all kinds of food and drinks.
Original TextTranslated by Google
Response from Property: Every word of affirmation from the guest proves that Xiaofeng's efforts and seriousness have not been in vain! Every word is worth a thousand gold. Let the fragrance of lavender accompany you through every sunny moment. Xiaofeng looks forward to moving forward with you and guarding a warm dreamland for your journey! Good morrow is only for a better start!
Show More
Anonymous User
Deluxe Double Room
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Feb 16, 2025
The house is relatively new and quite quiet. Affordable! Friendly price! The room is adequate, but breakfast is not included.
Original TextTranslated by Google
Response from Property: 谢谢亲的支持,心情感觉棒棒哒,一天所有的疲惫都消失了呢!小麗酒店房间的棉制品都是星级亚棉品牌布草,国际品牌慕斯床垫,小麗酒店的价格优惠划算,加入会员拥有更多权益哦!每一位客人都是小麗的朋友,喜欢小麗就常来小麗吧!
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Staying at Lavande Hotel, the overall experience is excellent! The hotel environment is elegant, the room is clean and comfortable, and the lighting atmosphere is relaxing. The service is considerate, the front desk check-in and check-out are efficient, and the staff are enthusiastic. Convenient transportation and complete surrounding supporting facilities make it suitable for both business and leisure travel. I will choose here next time and recommend it to friends in need!
Original TextTranslated by Google
Response from Property: Friendly and sincere service concept, your satisfaction is the greatest affirmation of Xiaoli!
Crystalaihenaicha
Deluxe Double Room
Stayed in Jan 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 20, 2025
The room is clean and tidy, the robot food delivery is very convenient and safe, the environment is comfortable and quiet, and there are windows for ventilation. Full marks
Original TextTranslated by Google
Response from Property: Sometimes, a bright sunshine is needed to make the day beautiful. Sometimes, a surprise sent from afar can bring you a different kind of happiness and satisfaction. This wonderful mood is passed from you to us. This is life. I am touched by you and me. Thank you for your love for Xiaofeng. Xiaofeng looks forward to your visit again!
Show More
Guest User
Deluxe Double Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Good service
Hygiene: clean and tidy
Environment: beautiful, convenient, convenient transportation, supermarket is close.
Original TextTranslated by Google
Response from Property: Just because you can’t see something doesn’t mean it doesn’t exist. Maybe it’s just covered by thick clouds, or maybe sand just happened to fly into your eyes. Xiao Feng can’t see you, but she still feels warm, just because of the trust and affirmation you give her. Thank you for your support of Xiao Feng!
Show More
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The front desk staff is very enthusiastic ❤️, and the breakfast is very rich and delicious 😋
Original TextTranslated by Google
Response from Property: Dear guest, your affirmation is better than thousands of gorgeous words, which will be our greatest motivation. Xiaofeng and his friends will work harder and look forward to having the honor to prepare more surprises for you! Thank you for coming and look forward to seeing you again next time!
Show More
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Nov 18, 2024
Free room upgrade
Hygiene: The corners are still a bit dirty
Facilities: Good reviews for the music in the shower, although it is not a choice of music
Environment: Very quiet at night, a little noise from renovations at noon. Very close to the hospital, three minutes from the subway entrance, very convenient
Service: Free room upgrade, takeaway with a small robot
Original TextTranslated by Google
Response from Property: Xiaoli, we are very happy to see your comments, but why is it not five points? The baby feels aggrieved but the baby does not say anything. You can point out any shortcomings. Xiaoli, we will definitely give you a perfect experience next time~
Show More
Guest User
Business Double Room
Stayed in Oct 2024
Business travelers
11 review
3.5/5
Posted on Oct 25, 2024
There are a lot of people. It's not very convenient near Zengcheng. There are not many good hotels. This one is pretty good. There is an outdoor leisure area that is not bad.
The room size is also OK, but the settings are a bit strange. For example, there is an inexplicable light, such as gloomy bathroom music, and the hair dryer has so little wind that it can't dry your hair for half a day.
Every bottle of water in the room has dust, and even the water in the refrigerator is covered with dust.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions! The round warm light in the room is decorative and makes the room more cozy. The background music is of the same brand. The hair dryer is inductive and needs you to hold the direction correctly. The mineral water placed in the room is dusty because it is stored in the warehouse. We will remind the housekeeping department to check it carefully. For your next visit, we will do better!
Show More
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Business travelers
55 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The twin room is average in size, but the sink and toilet are of a good size, and there is a small sofa to put things. The tea here is a bit unexpected, it is a cake-shaped broken tea, which is easy to have broken residue when brewing, not as convenient as tea bags
Original TextTranslated by Google
Response from Property: Thank you for your detailed review and sharing. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, and keep the good aspects. We will promptly report the problem of broken tea leaves and actively improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Show More
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Family
28 review
5.0/5
Outstanding
Posted on Oct 9, 2024
High-end experience, good visual enjoyment, personal experience, see you next time
Original TextTranslated by Google
Response from Property: My dear, when you gently typed these words of encouragement and sent many little stars, Xiaofeng seemed to feel the joy of meeting you for the first time, the joy of the moment when you chose Lavande. Thank you for sharing this. happiness, and this is our constant pursuit. Looking forward to your visit again and wishing you happiness!
Show More
Wenwenb
Deluxe Double Room
Stayed in Nov 2024
Business travelers
9 review
4.6/5
Great
Posted on Nov 13, 2024
The room is clean and smoke-free, very good👌
Original TextTranslated by Google
Response from Property: Xiaoli, we are very happy to see your comments, but why is it not five points? The baby feels aggrieved but the baby does not say anything. You can point out any shortcomings. Xiaoli, we will definitely give you a perfect experience next time~