Lavande Hotel Guangzhou Baiyun International Airport of Huadu Avenue store Reviews
Lavande Hotel Guangzhou Baiyun International Airport of Huadu Avenue store
No.32, Pinglong Road, Huazhen Town, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Lavande Hotel Guangzhou Baiyun International Airport of Huadu Avenue store Guest Reviews
4.8/5
Excellent
835 review
Verified reviewsLocation4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(835)
Positive reviews(823)
Reviews with photos/video(109)
Classy environment(104)
Friendly front desk staff(71)
Easy to get around(54)
Close to airport(44)
Awesome amenities(41)
Delicious breakfast(32)
Offers pick-up/drop-offs(30)
Convenient parking(30)
Negative reviews(12)
heiney
Standard Room (2 beds)
Stayed in Jun 2023
Business travelers
32 review
Very Good
Posted on Jul 22, 2023
卫生：room is very clean and big. Wi-Fi fast
设施： comfortable
服务：舒服
Staff is nice .
Breakfast is good
Guest User
Standard Room (2 beds)
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Aug 2, 2024
The front desk service is very good. There are scented tea and hot towels when you enter. Check-in is also very fast. We also upgraded the room type. Takeaways can also be delivered directly upstairs. 👍The experience is very good
Original TextTranslated by Google
Response from Property: All joy comes from your satisfaction, which is the goal that Xiaoli has been working hard for. Thank you very much for taking time out of your busy schedule to give Xiaoli a review and affirmation. We look forward to your visit again! Xiaoli wishes you happiness every day~
Shiqihaojianfeixuanshou
Standard Double Room
Stayed in Apr 2024
Business travelers
9 review
Outstanding
Posted on May 1, 2024
When I checked in yesterday, the front desk lady was very considerate. The room was clean and hygienic, and there was no noise. I slept very comfortably. Today, the flight was delayed and I also booked an hourly room. The service staff were very good~
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time out of your busy schedule to leave a review for Xiaoli. A few concise words of praise are enough to make Xiaoli happy all day long! I hope you, my guest, will also be in a good mood every day! GOOD MORROW! Just for a better start!
Tongliangqiangni
Standard Room (2 beds)
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on Apr 28, 2024
The flight was cancelled, and the hotel was booked in the early morning. Check-out was possible at 4 pm. The room was clean and smart. Breakfast was also provided, which was quite convenient. I will choose this hotel again next time.
Original TextTranslated by Google
Response from Property: Meeting means being destined. We cherish the first meeting with every guest and try to make you satisfied, surprised and even moved. Guest, I am very happy to receive your favorable comments. Xiaoli is very grateful. All the staff of Lavande Hotel sincerely look forward to seeing you again next time!
Guest User
Standard Room (2 beds)
Stayed in Apr 2024
Family
12 review
Outstanding
Posted on May 13, 2024
The service is so-so,,, the air conditioner in the room is broken and keeps making noises,,, everything else is ok, the hygiene is good!!!
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time out of your busy schedule to leave a review for Xiaoli. A few concise words of praise are enough to make Xiaoli happy all day long! I hope you, my guest, will also be in a good mood every day! GOOD MORROW! Just for a better start!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
7 review
Outstanding
Posted on Apr 11, 2024
The service is very good, the room is clean and tidy, it is close to the airport, and the breakfast is delicious
Original TextTranslated by Google
Response from Property: Xiaoli always wants to give you better. Your satisfaction will give Xiaoli unlimited motivation! Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation of Xiaoli.
Guest User
Standard Room (2 beds)
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 11, 2024
The shuttle service is very convenient, the hotel is very quiet, the towels are very soft, I will come again next time
Original TextTranslated by Google
Response from Property: Meeting means being destined. We cherish the first meeting with every guest and try to make you satisfied, surprised and even moved. Guest, I am very happy to receive your favorable comments. Xiaoli is very grateful. All the staff of Lavande Hotel sincerely look forward to seeing you again next time!
Guest User
Standard Room (2 beds)
Stayed in Feb 2024
Business travelers
3 review
Outstanding
Posted on Feb 25, 2024
There is free airport pick-up and drop-off service. The front desk clerk is very patient and the service is very good. I brought too much luggage and the front desk guy helped to deliver it to the room
Original TextTranslated by Google
Response from Property: Meeting means being destined. We cherish the first meeting with every guest and try to make you satisfied, surprised and even moved. Guest, I am very happy to receive your favorable comments. Xiaoli is very grateful. All the staff of Lavande Hotel sincerely look forward to seeing you again next time!
Guest User
Standard Room (2 beds)
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Feb 24, 2024
The room environment is very good. There is a nice smell when entering the lobby. The lady at the front desk said it was the hotel's aromatherapy. It was already very late when we checked in. Another guy was very considerate and brought us flower tea. Check-in was also very fast.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time out of your busy schedule to leave a review for Xiaoli. A few concise words of praise are enough to make Xiaoli happy all day long! I hope you, my guest, will also be in a good mood every day! GOOD MORROW! Just for a better start!
Guest User
Standard Room (2 beds)
Stayed in Feb 2024
Travel with friends
1 review
Outstanding
Posted on Feb 24, 2024
The hotel key card is very cute and the toiletries in the room are very useful. I even bought a set when I checked out. Recommended!
Original TextTranslated by Google
Response from Property: Sure enough, my heart was captured by Xiaoli, which is reasonable. After all, Xiaoli is a typical example of someone who can rely on her appearance to make a living but has to work hard on her connotation. Haha, please ignore Xiaoli’s arrogant look at this moment^_ ^Yes, yes, you are not very powerful, blah blah~~Please call Xiaoli Lei Feng! Looking forward to meeting you next time
Hulalahuyixia
Standard Double Room
Stayed in Feb 2024
Family
22 review
Very Good
Posted on Mar 29, 2024
The hygiene is average, and the price/performance ratio is OK. There is airport pick-up and drop-off, which is relatively convenient. It is a little far from the subway 🚇. For transfers, it is still worth staying
Original TextTranslated by Google
Response from Property: Chen Yuhe, first of all, thank you for your feedback and comments. I am very sorry that you have such a bad experience. The store immediately attached great importance to the problem you mentioned. The housekeepers have all updated the new linens according to the company's one-guest-one-change system. Please rest assured. For the problem you raised, the store also carried out full staff training as soon as possible, and we are serious and careful. We also look forward to your next visit. We will work hard to bring you a satisfactory stay!
Fuhuyan
Standard Room (2 beds)
Stayed in Feb 2024
Family
20 review
Outstanding
Posted on Feb 11, 2024
The room is relatively new and comfortable to live in. There are many parking spaces and it is convenient to drive by yourself. It has convenient transportation to the airport and highway, and a strategic location. It is a good choice for visiting Huadu.
Original TextTranslated by Google
Response from Property: Oh yeah! Another good review, thanks! Listening to your praise, Xiaoli feels so beautiful that she is constantly making progress towards 100 points. Xiaoli and you hope that there will be time to look back and grow old together with deep love.
Anonymous User
Queen Room
Stayed in Jul 2024
Family
2 review
Very Good
Posted on Aug 3, 2024
Hygiene: very clean
Facilities: Not bad
Environment: relatively comfortable
Service: Very satisfied
The breakfast is rich and the hotel environment is nice and comfortable. I will stay here next time.
Original TextTranslated by Google
Response from Property: Meeting means being destined. We cherish the first meeting with every guest and try to make you satisfied, surprised and even moved. Guest, I am very happy to receive your favorable comments. Xiaoli is very grateful. All the staff of Lavande Hotel sincerely look forward to seeing you again next time!
Guest User
Standard Room (2 beds)
Stayed in Jul 2024
Family
17 review
Posted on Aug 1, 2024
Traveling with a friend, there was a problem with the air conditioning in her room. The service staff's handling was very poor. The service of the pick-up man was still very good. The experience of staying at Lavande Hotel was not very good.
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry for the impact it has brought to you. Your feedback is very important. We will also draw inferences from one example, strengthen training, and improve service levels. We sincerely apologize to you again for the bad experience it has brought to you. We are very sorry!
Luxiansendefeixingjihua
Standard Double Room
Stayed in Jan 2024
Couples
55 review
Outstanding
Posted on Jan 18, 2024
The room is very clean.
The view is beautiful.
It is very suitable for couples.
There is a beautiful view. There is snow
Original TextTranslated by Google
Response from Property: Sure enough, my heart was captured by Xiaoli, which is reasonable. After all, Xiaoli is a typical example of someone who can rely on her appearance to make a living but still has to work hard on her connotation. Haha, please ignore Xiaoli’s arrogant look at this moment^_ ^Yes, yes, you are not very powerful, blah blah~~Please call Xiaoli Lei Feng! Looking forward to meeting you next time