INFINITE SHINE HOTEL

INFINITE SHINE HOTEL Reviews

INFINITE SHINE HOTEL

East Tower, No. 550, Asian Games Avenue, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
INFINITE SHINE HOTEL
INFINITE SHINE HOTELINFINITE SHINE HOTELINFINITE SHINE HOTEL
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INFINITE SHINE HOTEL Guest Reviews

4.5/5
Good
824 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(824)
Positive reviews(784)
Reviews with photos/video(161)
Friendly front desk staff(79)
Classy environment(66)
Quiet & comfortable(38)
Perfect for business trips(31)
Convenient parking(31)
Close to metro(7)
Stayed multiple times(6)
Delicious buffet(6)
Negative reviews(40)
Guest User
Business Queen Room
Stayed in May 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Decent hotel
Response from Property: 尊敬的客人您好!感謝您對英豪斯酒店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情O(∩_∩)O~
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2023
Family
12 review
5.0/5
Outstanding
Posted on Jul 13, 2023
Very good, sanitation, environment, and service are all good. The fly in the ointment is that the hotel issued an invoice for the previous day's stay, and issued a special ticket. If you stay for another day, the invoice is issued by Ctrip, which is a general ticket. The service attitude of the lady at the front desk is very good , Helped me read for a long time, the invoice must be issued by Ctrip, they do not have permission, this is the only regret, but it does not affect my accommodation experience
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Response from Property: Hello, dear guests! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be combined into one sentence, thank you for your support to the hotel.
Guest User
Deluxe Double Room
Stayed in May 2023
Business travelers
5 review
1.5/5
Posted on Jun 30, 2023
First of all, I booked the room but haven’t confirmed it, so I called the front desk to confirm. The front desk told me that I don’t care about her business, and I have to ask Ctrip. I asked her if she knew about Ctrip, and she told me that you don’t Do you know to check? After I checked into the hotel, I found that the cleanliness of the room was really disgusting. There were traces of oil rubbing on the table. I asked the front desk if I could change the room. The attitude of the front desk was also very bad. They said their room was clean and had already confirmed it. It was only sold to guests, I asked her if she had checked the cleanliness of the room? She faltered and couldn't say anything, she had no choice but to change to another room, which also smelled like sweat... It was too late, bear with it. I didn’t send the food upstairs after I paid it, because the Burton Hotel next door can use robots to deliver it. I asked him why he didn’t deliver it. She said that they didn’t have robots because Burton had a robot, so I asked her why she didn’t let the delivery boy deliver it. , she answered because she is a delivery person, the identity question. ... was speechless.
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Response from Property: Dear guest, please calm down, I am very sorry that I did not let you have a pleasant experience day! We will also correct your comments as soon as possible. If you have any questions, you should contact the front desk as soon as possible. For the questions you raised, Yinghaus still has something that has not been done properly, and pointed out the problems of Yinghaus. Yinghaus will definitely improve in time. , I need you to give me the opportunity to improve and improve! Looking forward to the little master coming to supervise again!
Anonymous User
Premium Queen Room
Stayed in May 2023
Other
1 review
5.0/5
Outstanding
Posted on Jun 9, 2023
The hotel is very good! The service is very attentive!
Original TextTranslated by Google
Response from Property: Hello, dear guests! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be combined into one sentence, thank you for your support to the hotel.
Qiluwu
Deluxe Room (2 beds)
Stayed in Jan 2023
Business travelers
11 review
1.5/5
Posted on Feb 22, 2023
We booked a deluxe king room, but there were cockroaches in the room. The front desk only sent someone to catch them. We asked to change rooms, but the front desk said we could only change to a standard room, and the price difference would not be refunded. We questioned the front desk about how the hotel kept clean and there were cockroaches. The front desk was very angry and said I was making a fuss. Finally, I said I would complain and they changed me to a deluxe standard room. Obviously, there were rooms of the same level that could be changed, but the front desk deliberately refused to change me. It was really infuriating. If it wasn't for the business trip and it was inconvenient to change hotels, I would definitely not stay in this hotel again.
Original TextTranslated by Google
Response from Property: Dear guest, please calm down, I am very sorry that I did not let you have a pleasant experience day! We will also correct your comments as soon as possible. If you have any questions, you should contact the front desk as soon as possible. For the questions you raised, Yinghaus still has something that has not been done properly, and pointed out the problems of Yinghaus. Yinghaus will definitely improve in time. , I need you to give me the opportunity to improve and improve! Looking forward to the little master coming to supervise again!
Guest User
Premium Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
酒店房間整體都不錯,對得起這個價位,房間隔音不錯,外面有人經過都不會打擾到睡覺,床上用品用着挺舒服的,枕頭充棉量挺好,軟,助眠效果不錯!下次出差還選這家。
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Response from Property: 非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Sheng Hung
Deluxe Double Room
Stayed in Oct 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Dec 3, 2024
酒店很新,床褥枕頭很舒服,睡在床上有一種催眠的感覺,早餐選擇不算多,大部份都係健康款式,很喜歡 唯一缺點就係飲品只有一款選擇,希望下次再黎時候可以多一點選擇
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Response from Property: 感謝您選擇我們英豪斯酒店,能讓您擁有一個滿分的入住體驗是我們應該做的,小英將採納您的意見,適時增加自助餐飲品款式,希望通過自己的努力,讓每一位顧客都感受到家人朋友般的温暖,期待與您再次重逢~
Guest User
Premium Queen Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
過來番禺政務中心連續辦業務順便入住的,挺方便的樓下就是政務中心,樓下就是新開通的地鐵站了還是主幹線3號線,地上地下都有停車場,住客可以免費停車,推薦。
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Response from Property: 英豪斯酒店是一個富有年輕活力的酒店,鄰近永旺廣場及番禺廣場,以簡約的風格、温馨體貼的服務向賓客展示酒店的獨特魅力。酒店門前就是3號線地鐵站“傍江站”,交通非常便利,期待您的再次光臨~
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Family
14 review
4.8/5
Amazing
Posted on Dec 13, 2024
看演唱會近期住一晚,房間特別大,很乾凈很新,出門就是地鐵非常方便!和另一個酒店是一個大堂,都是一個樓裏。非常滿意的酒店,價格也不貴。
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Response from Property: 沒有得到您的五星,小英很是遺憾呢,小英希望通過自己的努力,讓每一位顧客都感受到家人朋友般的温暖,期待與您再次重逢~
Guest User
Premium 2-bed Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
前台小勤小藝服務熱情周到,給我熱情介紹了自助早餐的種類,體驗感很好!房間乾淨整潔,床鋪鬆軟,住的很滿意,下次還來
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Response from Property: 您的讚譽如同春風拂面,讓我們倍感温暖與鼓舞。感謝您對小英服務的肯定,您的滿意與推薦,是我們不斷追求卓越的動力源泉。我們承諾將持續提供高品質的服務與住宿體驗,期待您下次光臨,共享美好時光!
Guest User
Premium Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
作為老廣,感覺早餐挺豐富的,有腩汁腸粉,性價比挺高。餐飲小哥阿宇服務很熱情,跟我們聊天,還分享附近的商場景點,很好,我很喜歡他的服務!
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Response from Property: 美麗的時光,與您不期而遇,感謝這段緣分,我們會倍加珍惜。很榮幸得到您對我們工作人員的認可,您的支持是我們不斷前進的動力。我們誠摯地期待着您的再次光臨,祝您:生活如意,事業高升!
Guest User
Premium 2-bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
酒店自助早餐性價比挺高的,用餐的服務體驗感不錯。前台辦理入住的速度很快,服務態度也熱情,主動給我遞上礦泉水,點贊好評一個!!
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Response from Property: 每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望英豪斯會是您回憶裏最温馨最獨特的那個!常回英豪斯看看哦,祝:安好!
Guest User
Premium 2-bed Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 13, 2024
酒店位置優越,樓下附近就是3號線傍江站B出口,出行很便利,房間乾淨整潔,前台服務也很不錯,還會來入住的
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Response from Property: 您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望英豪斯會是您回憶裏最温馨最獨特的那個!常回英豪斯看看哦,祝:安好!
Guest User
Premium 2-bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
性價比很高的一家商務酒店,環境挺好的,服務範圍,地理位置也不錯,地鐵站就在樓下,推薦!
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Response from Property: 尊敬的賓客:您好!感謝您對英豪斯酒店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情O(∩_∩)O~
Guest User
Premium 2-bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
酒店一樓餐廳環境很明亮,餐飲帥哥阿宇服務很貼心啊,主動幫我煮麪條跟倒牛奶,用餐中途還及時幫我收拾桌面垃圾,我很滿意啊,好評給他!
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Response from Property: 每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望英豪斯會是您回憶裏最温馨最獨特的那個!常回英豪斯看看哦,祝:安好!