Xinyi hotel(Guangzhou Xintang Sun City Store) Reviews
Xinyi hotel(Guangzhou Xintang Sun City Store)
No. 91, Weishan North 2nd Road, Xintang Town, Zengcheng District, Guangzhou, Guangdong, ChinaView Hotel Details
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Xinyi hotel(Guangzhou Xintang Sun City Store) Guest Reviews
4/5
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service3.9
Cleanliness4.2
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All reviews(108)
Positive reviews(103)
Reviews with photos/video(35)
Awesome stay(21)
Clean and tidy(17)
Great value for money(9)
Classy environment(8)
Awesome rooms(8)
Friendly front desk staff(7)
Great location(5)
Easy to get around(3)
Negative reviews(5)
lionking123
Special Queen Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 5, 2024
perfect 👌thanks Xie Haiting and Duan Jiaolian
Guest User
Special Queen Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 3, 2024
Good location
Guest User
Special Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The room environment is very good, the ladies at the front desk are very cute, the service is very good, the facilities are complete, there are all that is needed, there are a lot of food nearby, it's pretty good, I will stay here again next time I come to play
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Guest User
Special Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The lady at the front desk on the morning shift is pretty and enthusiastic, with a good service attitude. The decoration and equipment are good. It is very quiet at night, clean and tidy. It is very close to the subway station, and there is a commercial street downstairs. There are many foods, which is very convenient!
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Guest User
Special Queen Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel has been renovated, it is very clean and the environment is warm. I went out with my friends and stayed for two days. I liked it very much. The facilities and services were very good. The waiters were very harmonious and friendly, giving people a very warm feeling. The stay experience was particularly good.
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Guest User
Special Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Clean and hygienic, good environment. I brought my friends here to play, and the experience was good. The waiters were very good and enthusiastic, and the facilities were also complete. My friend said he would stay in this hotel again next time. Great!
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Guest User
Special Queen Room
Stayed in Sep 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel reception is very enthusiastic, the room attendants are careful and polite, the room is large, the network is good, the price is affordable, and the transportation is convenient! It is also convenient for eating and shopping! A good economy hotel! I will patronize it next time!
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Anonymous User
Special Queen Room
Stayed in Aug 2024
Other
99 review
3.0/5
Posted on Aug 24, 2024
I thought this was a feature of the table, but when I touched it, I found it was cigarette ash. It was not clean. In addition to mosquitoes, there were cockroaches. The phone had no signal. The network required a verification code on the phone, so it couldn't be connected without a signal. The Wi-Fi that didn't require a verification code was stuck and the webpage couldn't be opened. There are many problems that need to be improved.
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Response from Property: Hello! Thank you for staying in the store and leaving us a review. We are deeply sorry for the problems you encountered during this period. Thank you very much for promptly pointing out our shortcomings and prompting us to improve and improve our stay experience. , ~ In the next work, we will definitely improve our quality and improve our shortcomings as soon as possible. Only with your criticism and correction can we do better. We look forward to your visit again!
Guest User
Special Queen Room
Stayed in Jul 2024
Other
89 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The waiter will take the initiative to say hello, very considerate, and give a good review for the service. The hotel's hardware facilities are very good. It is worth mentioning that the service staff are of high quality. It is a very satisfactory experience. My God, thank you for encountering such a good platform. Why didn't I find it earlier? I will continue to rush in the future! It is highly recommended. There is no peculiar smell in the room. The decoration is simple and stylish. It is the hotel style I like. The room is relatively small, but very clean and tidy. The decoration is minimalist ins style. I like it. It is very beautiful overall. It is a relaxing place
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Response from Property: Dear guest, thank you very much for your good comments on our hotel. Our hotel has been fully renovated recently. All infrastructure and items have been renovated and adjusted. We are honored to make your stay satisfactory! We will uphold the service concept of "creating satisfaction with heart" and strive to provide all guests with warm, friendly, meticulous and humanized services. Thank you again for your support and affirmation, and sincerely look forward to your visit again with your family and friends.
Anonymous User
Special Queen Room
Stayed in May 2024
Business travelers
58 review
3.2/5
Posted on May 20, 2024
It was written that it was newly renovated in 24 years, and some of the rooms had windows. In fact, it was a very old room, with moldy walls, broken tables, broken shower heads, no windows in the room, and only an exhaust fan.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. Our hotel has recently undergone a comprehensive renovation, and various infrastructure and items have been renovated and adjusted. We are deeply grateful that your stay will be satisfactory. pleasure! We will adhere to the service concept of "creating satisfaction with heart" and are committed to providing all guests with warm, friendly, thoughtful and humanized services. Thank you again for your support and recognition of us, and we sincerely look forward to seeing you and your family and friends again.
Loss My Passport
Special Queen Room
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 3, 2024
We stayed here for an overnight stay only. Quick check-in since our flight was in the morning. But I can say that the room is nice, clean and the staff are accommodating. They were quick to attend to our needs. The hotel is close to the BTS, 3-5 minutes' walk. In addition, the hotel's location is accessible to food stores and convenience stores. Good receptionist, inexpensive price
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Guest User
Special Queen Room
Stayed in Jul 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Everything is great. The room is quite comfortable for one person, but for more people it is too small.
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Wenrouzhixuyizhongren
Special Queen Room
Stayed in Jul 2024
Other
34 review
2.2/5
Posted on Jul 22, 2024
The room is a bit of a pit, it's at the corner, not comfortable to stay in, you have to pay a 50 deposit, you can't book a special room, and you can only stay for 8 hours if you book after 6 am. When I heard that it was booked by Ctrip, they said no, you can only pay cash. Okay, I can only use Ctrip to book another room in the afternoon, which is equivalent to paying two sums of money
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Guest User
Special Queen Room
Stayed in Jul 2024
Business travelers
26 review
3.5/5
Posted on Jul 16, 2024
After staying for two days, they didn't clean the house. They told me that I didn't need it.
The waiter in black clothes has a bad review. He has no manners and keeps playing games. He quarreled with me loudly.
The waiter with glasses and white clothes who checked in has a good personality and can be praised
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Guest User
Special Queen Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 5, 2024
Economical prices, very good support staff. When we arrived, the elevator was waiting for repair, the staff helped us carry our luggage up to the place.