Vienna Hotel (Guangzhou Panyu Qiaonan Aoyuan Square) Reviews

When I gave my check-in voucher which is written in English to the counter, the counter told me that they did not know english. They kept on asking me the question in Mandarin which I am not familiar. Then they asked me to give my identification to check my booking. After checking, they recommended me to upgrade my room because they told me that our room may be distributed by the activities in KTV room. Finally I have to pay an additional $120 to change my room. Besides I was told that we can access WiFi but when I entered the information as requested , it did not work. I went to the counter for assistance, the customer service told me that I should have mobile phone number in China for verification. I am not the resident of China, how can I have the mobile phone number in China. Overall, I am disappointed with their service.

Don't come to this one

The hotel was booked through Ctrip.com. Although the decoration is a bit old, the service staff is very friendly. The sanitation is also relatively clean. The front desk also gave a free room upgrade for the first stay.

Parking is convenient and the rooms are comfortable, especially their lobby which is the largest among all the hotels I have stayed in.

It's my first time staying in a hotel. The service is very good in all aspects. I like the breakfast very much. The waiter is very polite. I will definitely choose this hotel in the future. The hotel facilities are very complete and well-equipped. The room is very large and the corridor is also very wide. I am happy.

The environment is pretty good, the room is clean and not noisy, and the location is easy to find, good

Parking is very convenient, not crowded, no traffic jams, the key is that the parking space is wide enough, it is easy to park in, and the service is also very good

Every time I pass by here when riding my bike to Guangzhou, I always come in to rest and sleep for a few hours before setting off again. It's as good as ever!

Vienna Australia Garden Hotel has convenient transportation. It is only a few kilometers away from Shawan Ancient Town and half an hour away from the center of Guangzhou. The hotel rooms are very large. Some rooms have a large balcony. The twin rooms have a 1.5-meter bed. The front desk service is good and the breakfast is rich. I will choose this hotel again when I go to Guangzhou in the future

This is not the first time I have stayed here. I have been here for a month on and off for a project before, and there are many colleagues here. The order placed by the business traveler shows that there is breakfast. After arriving at the store, the front desk insisted that there is no breakfast. After communication, no breakfast was given. The surrounding environment is half-baked. There is a KTV on the second floor. Before 5 or 6 in the afternoon, there are people singing. The staff composition is relatively complicated. The elevator smells of cheap perfume. Today, my colleague reminded me that there is breakfast, so I opened the order and confirmed it with the hotel by phone. The manager replied that there might be a newcomer at the front desk. This reason is too perfunctory. You can't put all the problems on the new employees. I will not recommend this hotel for subsequent business trips. My colleague also had a quarrel with the front desk about the room. The order was there, but the platform was not. Breakfast was given. The overall experience is that the environment in the room is not bad.

The room is big, the breakfast is good, and the front desk is very friendly.

I have stayed here many times. It is as good as before. The service is warm and thoughtful. The room is clean. It is highly recommended.

The room is large, clean and sanitary. The service attitude of the lady at the front desk is very good. She is responsive to all requests. The breakfast is rich in variety and worth the money. I will come again next time. Must recommend!!!

Very satisfied. Good service. Clean and hygienic. Very quiet. Satisfied. Satisfied. 👍Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good.