Janyard Select Hotel，Xintang Reviews
Janyard Select Hotel，Xintang
Zengcheng District, Guangzhou, Guangdong, China, Zengcheng District, Guangzhou, Guangdong, ChinaView Hotel Details
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Janyard Select Hotel，Xintang Guest Reviews
4.8/5
Excellent
768 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(768)
Positive reviews(732)
Reviews with photos/video(208)
Friendly front desk staff(118)
Classy environment(99)
Delicious breakfast(37)
Well designed(27)
Tasty coffee(26)
Awesome gym(21)
Well decorated(16)
Perfect for business trips(13)
Negative reviews(36)
Akeel
Queen Room
Stayed in Apr 2024
Business travelers
5 review
Outstanding
Posted on May 1, 2024
The hotel staff was very helpful and cooperative. Specifically Mr Xiao Zhang who helped me to buy local food to eat. Hotel was very clean and room.service was great.
Response from Property: Meeting each other is fate, and it is rare and beautiful to serve you. Xiao Yue will put her feelings for you in her heart and let you know that no matter where you go, I will always wait for you here and your return, because there is still our love and warmth.
Guest User
Queen Room
Stayed in Feb 2024
Family
15 review
Outstanding
Posted on Feb 9, 2024
Fabulous. Good location, comfy and clean. Will definitely come back
Response from Property: Thank you for your praise, we will continue to work hard toserve every guest, lookingforward to your next visit,I wish you a happy life and smooth work
Mr Franklin paolo
Queen Room
Stayed in Jan 2023
Business travelers
15 review
Very Good
Posted on Apr 14, 2023
Great for peaceful weekend and the price is great
Kylie Ho
Deluxe Suite
Stayed in Apr 2024
Family
1 review
Posted on Apr 13, 2024
First of all, the service attitude is very poor. When checking in, the hotel did not even provide reservation information and did not check it clearly. The first sentence stated that there was no reservation. The 5-star green charge is worse than that of a hotel. There is no air-conditioning at all. There are small white bug-like insects on the sofa and bed. After sitting down for 3 minutes, it starts to itch. The ceiling starts to break, which is very dangerous. There are only two employees with bad attitudes in the lobby. Other problems are solved by one security guard in the entire hotel.
Original TextTranslated by Google
Response from Property: We are very sorry that you had a bad experience during this stay. The hotel contacted and communicated with you as soon as possible. Service and hygiene standards have always been the most important service items of Fengyue Qingshang. We were also very surprised to see what you said. The hotel received your comments and learned about the situation as soon as possible. For the first point of front desk service problems, we will strengthen the business training of employees. For the second point of air conditioning problems, we also promptly reported to the engineering department to deal with it as soon as possible. For the third point of insect problems, the hotel also notified the firefighters to carry out comprehensive disinfection. The hotel regularly conducts professional disinfection, and will increase the frequency and intensity of mosquito disinfection in the later stage. For the fourth point of the broken ceiling problem, the hotel also reported to the relevant leaders for processing. Please allow us to express our most sincere apologies to you. We will continue to ask ourselves to be better and better. We sincerely invite you to come again. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable residence for you during your journey. We sincerely look forward to serving you again!
Guest User
Queen Room
Stayed in Mar 2024
Business travelers
2 review
Outstanding
Posted on Mar 28, 2024
It's a hotel with a good location and a nice environment. There is a laundry room inside the hotel. Since it also has a dryer, I decided it's worth it for a business trip. I don't have to wash my clothes myself or take them home. Really Super convenient, the front desk service is also very good, hygienic and clean!
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Response from Property: Thank you for your positive review. Gold and silver medals are not as good as your praise, and gold and silver cups are not as good as your reputation. We look forward to your stay again and wish you smooth work and a happy life!
Guest User
Queen Room
Stayed in Mar 2024
Travel with friends
5 review
Outstanding
Posted on Mar 28, 2024
The surrounding environment of the hotel is very good, and the internal facilities of the hotel are also very new. The fragrance in the lobby is very good, and the lobby gives people a very comfortable feeling. The service at the front desk is also very good, and they explain patiently and enthusiastically. You can also watch in the lobby Reading, there are a lot of books to choose from, very satisfied
Original TextTranslated by Google
Response from Property: The distance between me and you is very close. If you call softly, I will be by your side. Xiaoyue will never leave you!
Aiyounishishui
Queen Room
Stayed in Mar 2024
Couples
3 review
Outstanding
Posted on Mar 28, 2024
The hotel is very good overall. In the center of Cowboy City, there are many food and snacks to choose from. If I love fitness, I can also run and exercise in the gym. Although the gym is not big, it is still well-equipped and the environment is great both inside and outside.
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Response from Property: A simple love and satisfaction, a sincere affirmation will fill Xiaoyue's heart with motivation to move forward. We look forward to meeting you again!
Guest User
Queen Room
Stayed in Mar 2024
Family
3 review
Outstanding
Posted on Mar 28, 2024
The hotel room is large and beautiful, with good lighting. The front desk also helped to upgrade the room. You can see the garden from the window. The spring flowers are still very beautiful. The key robot is very good. It can deliver anything by the robot. It is very convenient.
Original TextTranslated by Google
Response from Property: Listening to the flowers blooming and falling, singing about the flowing water, reading poems and talking about Chan, it is very pleasant. Xiaoyue looks forward to meeting you again!
nkkk123
Queen Room
Stayed in Mar 2024
Business travelers
2 review
Outstanding
Posted on Mar 28, 2024
The reception service at the front desk is very good. The surrounding environment is also very good. The upgraded room is on the 4th floor. The garden balcony on the 4th floor is very beautiful. There are some flowers and plants. You can also see Siwanggang Park next to it. The view is very good and you can go to the park. Climbing the mountain to relax, the room is also very clean and tidy, I will choose it next time!
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Response from Property: Thank you for your recognition, we have been working hard. Adhering to the principle of not seeking the best, only seeking better, just to bring you the most comfortable environment and the most considerate service, we look forward to your visit again!
Guest User
Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 28, 2024
The receptionist at the front desk was enthusiastic, proactive, and attentive. She was as friendly as a family member. Because she had to go out to do errands the next day, she couldn't wait for the clothes to be washed before going out. After the receptionist learned about it, she took the initiative to help with washing, drying, and delivery to your door. I was very touched. ! The room is clean and tidy, no smell, very satisfied!
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Response from Property: We welcome you with a bright mood, with heartfelt blessings and good expectations, and look forward to your visit again!
Guest User
Queen Room
Stayed in Mar 2024
Family
1 review
Outstanding
Posted on Mar 27, 2024
The hotel staff are very nice and enthusiastic. I upgraded to a larger room for those with children. The service is very considerate and I like it. The freshly ground coffee at the front desk tastes good. There is also a robot that delivers food. It is very fashionable. The fragrance upstairs smells good. I ran to the front desk and asked for the supply phone number. Hahahaha. Overall, the experience was very good.
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Response from Property: Thank you very much for your favor and love for Xiaoyue. The pace of progress will never stop. For your trust, we will be more persistent. Welcome to your next visit. See you there. I wish you: always smile!
Anonymous User
Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 26, 2024
The hotel is very new and beautiful. I had a good impression when I first came here. There is a light fragrance in the lobby. The front desk staff was very enthusiastic and attentive. They patiently explained the hotel's facilities and surrounding environment. The lady on the floor was also nice. Every time I came in and out Everyone will say hello when I see them, the room is very clean and hygienic, there is no smell, the breakfast in the hotel is not bad, there is also a laundry room, which is very nice for me on a business trip, overall it is very good! Choose to stay next time
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Response from Property: When I first met you, it was like an old friend returning. Even a spring breeze of ten miles is not as good as your recognition. I am very happy to receive your five-point praise and recognition. There is no best, only better! I will continue to work hard and keep moving forward! I look forward to meeting you next time. I wish you a happy life~
Balimeiyoushijia
Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 26, 2024
The location is excellent. It is very close to the subway station and the jeans wholesale city. It is very convenient to eat and supper around the hotel. There is a food street nearby. Friends who like food can go shopping in the evening. It is very good! Manager Xu at the front desk was very enthusiastic. When he learned that I often traveled out of town on business, he upgraded me to a quiet room, which was very considerate! It's a real honor to meet such attentive service staff while traveling. Thank you very much. I will also recommend friends to come here.
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Response from Property: Dear guests, thank you very much for choosing Fengyue Qingshang. With quality, thoughtfulness and guarantee, Xiaoyue will continue to have the same good quality as always and provide more perfect services. I hope you can give your family every time. People add a sense of warmth, a surprise, and an expectation~Every good comment is your patience and expectation for us. Thank you for your praise and support for Fengyue Qingshang~Thank you~
Guest User
Queen Room
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on Mar 27, 2024
The room environment is good and the front desk service is also good
Original TextTranslated by Google
Response from Property: Thank you for your five-point rating. We will continue to work hard with your encouragement and support. We believe we will do better. Thank you for your continued support!
Guest User
Queen Room
Stayed in Jan 2024
Travel with friends
3 review
Outstanding
Posted on Mar 2, 2024
Not bad, clean and sanitary, the front desk service is very good. There are also many snacks around
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are glad to bring you a wonderful time during your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! You are welcome to come back and experience it again, and I wish you a happy life!