Vienna Zhihao Hotel (Shiqi Metro Station, Panyu, Guangzhou) Reviews
Vienna Zhihao Hotel (Shiqi Metro Station, Panyu, Guangzhou)
Block A, 2 Hanji Avenue, Shier Town, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Vienna Zhihao Hotel (Shiqi Metro Station, Panyu, Guangzhou) Guest Reviews
4.4/5
896 review
Verified reviewsLocation4.3
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(896)
Positive reviews(833)
Reviews with photos/video(181)
Classy environment(114)
Friendly front desk staff(71)
Awesome amenities(67)
Average sound insulation(65)
Many amenities(49)
Delicious breakfast(40)
Large rooms(38)
Perfect for business trips(10)
Negative reviews(63)
Hapbday
Standard Queen Room
Stayed in May 2023
Business travelers
100 review
Posted on May 10, 2023
Room was a bit dirty. Main issue is that it’s very noisy because of sound coming from downstairs.
Response from Property: Dear guest, thank you for your review! We are very sorry for your experience during your stay in the hotel. We will ask the room staff to arrange the second rounds in time after the room is done to avoid such situations. We deeply regret that this situation has occurred because our hotel property is a comprehensive property. Your valuable advice is very important to us, we will put forward your views to negotiate with KTV, try to avoid such a situation in the future, in order to improve the quality of service. If you are here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again！
Anonymous User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
16 review
Outstanding
Posted on May 1, 2024
Facilities: relatively new
Hygiene: OK
Environment: OK
Service: OK
The exhaust fan has been running for a long time and is a bit noisy
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Yu Meng Twin Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 25, 2024
The room is clean
Environment: Really good
Service: Very warm, very correct to take a rest✅Thank you
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Sanhutongxue
Standard Queen Room
Stayed in Mar 2024
Business travelers
92 review
Posted on Mar 16, 2024
In the same building as the karaoke bar, I personally think the platform has an obligation to remind guests that it is not right to simply rely on good reviews. After all, business trips definitely require a quiet rest environment.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Because this hotel is a comprehensive property, this situation has caused you to have a bad stay experience. Your valuable opinions are very important to us. We will negotiate with KTV about your opinions and try to avoid such situations in the future to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Eric Kao
Standard Queen Room
Stayed in Mar 2024
Couples
5 review
Posted on Apr 1, 2024
The hot and cold water in the shower is unstable, sometimes hot and sometimes cold.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Business travelers
38 review
Very Good
Posted on Feb 24, 2024
Complete facilities, excellent location, all aspects are good.
Hygiene: very good conditions, everything is available, breakfast is rich and colorful.
Environment: overall good, but a little noisy at night, affecting sleep.
Service: service is OK, patient. .
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Because this hotel is a comprehensive property, this situation has caused you to have a bad stay experience. Your valuable opinions are very important to us. We will negotiate with KTV about your opinions and try to avoid such situations in the future to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Standard Queen Room
Stayed in Feb 2024
Business travelers
7 review
Outstanding
Posted on Feb 18, 2024
The room size is OK
Full facilities
Clean and tidy
Excellent customer service, proactively told me how to book the best room
In short, it is a cost-effective hotel
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
Guest User
Yu Meng Twin Room
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 28, 2024
The hotel environment is good and it is very close to the subway station, making travel very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Dajiantou
Standard Queen Room
Stayed in Jan 2024
Business travelers
2 review
Outstanding
Posted on Jan 9, 2024
I come to this Vienna every time Shiqi is on a business trip. The location is good, there are many restaurants nearby, and the rooms are big. It’s nice and highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Standard Queen Room
Stayed in Dec 2023
Business travelers
59 review
Posted on Dec 14, 2023
The room is spacious, but the facilities are a bit old. The front desk service is friendly. Parking is free. There is noise from the entertainment venue downstairs. There is nothing to eat for breakfast. They are all pre-made semi-finished products. They are not delicious at all. I felt sick after eating them. I was not full after breakfast. I drank the coffee I brought with me. Fortunately, there were fried eggs that were edible. Are all the chain stores in Vienna so successful now? Every breakfast is so unpalatable. The environment is outdated. I don't plan to stay in Vienna again on business trips.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Regarding your suggestions for our breakfast, I will also feedback to the relevant departments and try to make the variety and taste appropriately adjusted. Thank you again for your review and wish you a smooth work and a happy day.
Guest User
Standard Queen Room
Stayed in Dec 2023
Business travelers
2 review
Outstanding
Posted on Dec 7, 2023
The service is very good, the room is clean and sanitary, and they upgraded my room type. I recommend it, it's very good!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support to Vienna Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and good mood every day O(∩_∩)O
Yingzhuoxiaoccdefeng
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
20 review
Outstanding
Posted on Nov 23, 2023
The room is very good and the location is very convenient. It is very close to the industrial park next to it. The front desk and hotel services are very good. It feels very comfortable to live here.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
Guest User
Standard Queen Room
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Nov 19, 2023
The sanitation is relatively clean, the room is well-equipped, the location is very good, the company is nearby, very good!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Other
2 review
Outstanding
Posted on Nov 19, 2023
The hotel has a beautiful environment, warm and thoughtful service, comfortable and clean rooms, and rich and delicious breakfast.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support to Vienna Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and good mood every day O(∩_∩)O
Beiguozhichunyi
Deluxe Queen Room
Stayed in May 2024
Couples
7 review
Amazing
Posted on May 3, 2024
This hotel is in Shiqi Town, it is very convenient to take the bus, and there are many shops and restaurants around. I think the Village Chief Restaurant is affordable and serves authentic Cantonese cuisine. I recommend it to people who come here to stay and travel.
Original TextTranslated by Google
Response from Property: Dear customer! Thank you very much for your support to our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. The warmly decorated rooms in the hotel are equipped with free high-speed WIFI, which is the best choice for your travel. Thank you for your continued support!