Vienna Hotel (Guangzhou Conghua Taiping Subway Station) Reviews
Vienna Hotel (Guangzhou Conghua Taiping Subway Station)
530 Guangcong South Road, Conghua District, Guangzhou, Guangdong, ChinaView Hotel Details
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Vienna Hotel (Guangzhou Conghua Taiping Subway Station) Guest Reviews
4.8/5
Excellent
1447 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1447)
Positive reviews(1422)
Reviews with photos/video(552)
Classy environment(140)
Friendly front desk staff(103)
Quiet & comfortable(66)
Convenient parking(50)
Easy to get around(47)
Delicious breakfast(22)
Close to metro(16)
Stayed multiple times(13)
Negative reviews(25)
JORGE ROBERTO
Standard Double Room
Stayed in Jul 2024
Business travelers
5 review
Great
Posted on Jul 7, 2024
supwr clean hotel . 10 minutes walk to metro station line 14 . personnel super gratefull . very few stadf Spears english but with Google translate and their own translation devise we solved ebery issue . dis mynown laundry on the 6th floor assisted by a house keeper lady who showed me how to use the washer and dryer, they were free of charge and they provided the soap . Vienna hotels are very similar in cleannest and attention, the area was next to a freeway but you can still do your morning walks to nearby stores
Chee Keong Choong
Deluxe Suite
Stayed in Dec 2023
Family
28 review
Outstanding
Posted on Dec 15, 2023
We had a fantastic experience during my stay at Vienna Hotel (Guangzhou Conghua Taiping Subway Station). The staff was incredibly friendly and welcoming, making our feel right at home from the moment we arrived. Their hospitality added a special touch to my stay, and we were impressed by their attentiveness and willingness to assist with any inquiries.
The hotel's location near Taiping Subway Station was incredibly convenient, allowing easy access to transportation and making it a breeze to explore the city. Whether we were heading out for sightseeing or returning after a day of activities, the strategic location of the hotel made our stay even more enjoyable.
Guest User
Standard Double Room
Stayed in Oct 2024
Family
4 review
Outstanding
Posted on Oct 4, 2024
Close to Taiping MRT Station
The room is relatively small overall, and the toilet is relatively large.
But it is very clean, and there is no smell on the quilt.
The window is very small, and when you open the curtains, you will see a large wall, which is not a good experience.
Overall, it is still very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel! The hotel has strict standards for environmental hygiene, and bedding and disposable items for guests are guaranteed to be changed after each guest. It is our greatest honor to get your satisfaction. The Vienna Smile Service makes you feel at home. We will continue to work hard to live up to your expectations and evaluations and maintain service and quality. The hotel has free WIFI, 24-hour hot water, free parking, luggage storage, zero-stay check-out and other services. Thank you again for your good comments and look forward to your next stay!
Anonymous User
Featured Room (Double bed)
Stayed in Oct 2024
Couples
52 review
Great
Posted on Oct 6, 2024
Not bad. About 1 km from the subway station. The room is a bit small. Good for watching movies. Relatively clean~
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that you did not have a satisfactory experience during your stay. All the rooms in our hotel are decorated in the new Vienna style, and electronic intelligent facilities (voice-controlled curtains, voice-controlled light switches, etc.) are introduced. The hotel's services are constantly improving. If you are satisfied with us, please light up five little stars. Thank you! I wish you a happy life!
Guest User
Double Room
Stayed in Sep 2024
Travel with friends
2 review
Outstanding
Posted on Sep 29, 2024
07The room is very good, the environment is great, and it is clean. Just don't leave the last room for me.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel! The hotel has strict standards for environmental hygiene, and bedding and disposable items for guests are guaranteed to be changed after each guest. It is our greatest honor to get your satisfaction. The Vienna Smile Service makes you feel at home. We will continue to work hard to live up to your expectations and evaluations and maintain service and quality. The hotel has free WIFI, 24-hour hot water, free parking, luggage storage, zero-stay check-out and other services. Thank you again for your good comments and look forward to your next stay!
Guest User
Standard Double Room
Stayed in Sep 2024
Travel with friends
5 review
Outstanding
Posted on Sep 21, 2024
The room is clean and tidy, very comfortable, the environment is quiet and not noisy, the front desk is No. 6 and the service is very good. It is a very comfortable stay and a satisfactory experience.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Vienna Smile Service makes you feel at home. We try our best to make every customer live comfortably and happily. The hotel's sanitation quality is the basic standard for us to ensure that guests live comfortably. The hotel rooms are all decorated in the new Vienna style, and introduce electronic intelligent facilities (voice-controlled curtains, voice-controlled switches and other lights) for comfort and leisure. The hotel has free WIFI, 24-hour hot water, free parking, free gym, free self-service laundry, luggage storage, check-out and zero-stay services. Thank you again for your good comments and wish you a happy life!
Guest User
Featured Room (Double bed)
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 26, 2024
The hotel is very clean and the 007 front desk service attitude is really good. Update
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel! The hotel has strict standards for environmental hygiene, and bedding and disposable items for guests are guaranteed to be changed after each guest. It is our greatest honor to get your satisfaction. The Vienna Smile Service makes you feel at home. We will continue to work hard to live up to your expectations and evaluations and maintain service and quality. The hotel has free WIFI, 24-hour hot water, free parking, luggage storage, zero-stay check-out and other services. Thank you again for your good comments and look forward to your next stay!
Happyxiaozi
Deluxe Room (2 beds)
Stayed in Aug 2024
Travel with friends
19 review
Posted on Aug 10, 2024
The exterior and interior of the hotel are both new and clean, but some areas of the room are quite dirty. The chairs near the door are so dirty that I don't want to sit down on them.
The room is opposite the road. Although the location is convenient, you can still hear a lot of traffic outside at night.
The waiters are quite friendly.
Original TextTranslated by Google
Response from Property: Dear guest, I am sorry that we did not give you a satisfactory stay experience this time. Your valuable comments are very important to us. We will inform the relevant departments of your comments to improve the quality of service. The hotel is located next to a major traffic road and there is vehicle noise. The hotel has installed soundproof glass. If you are sensitive to sound, please contact the waiter. We will arrange a suitable room for you and give you soundproof earplugs. If you come here next time, I hope you can book this hotel again. Thank you again for your evaluation and wish you a happy life!
Guest User
Double Room
Stayed in Jul 2024
Business travelers
1 review
Outstanding
Posted on Jul 31, 2024
The hotel has convenient parking, and there is a parking lot on the first floor. The rooms are well-equipped and new, and there is a self-service laundry room for convenience. The room is an upgraded room type, facing the road but not noisy, and the sound insulation is very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise for our hotel. We try our best to make every customer live comfortably and happily. The hotel's sanitation quality is the basic standard for us to ensure that guests live comfortably. The hotel has free WIFI, 24-hour hot water, free parking, free gym, free self-service laundry, luggage storage, check-out and other services. There are KFC, life supermarkets, Internet celebrity food streets and so on around the hotel. Vienna's smiling service makes you feel at home. Thank you again for your evaluation and wish you a happy life!
Guest User
Standard Double Room
Stayed in May 2024
Business travelers
25 review
Outstanding
Posted on Jun 11, 2024
The hotel is very cost-effective, comfortable, clean and tidy, the front desk service is good, there are many types of breakfast, and it is a happy meal. It is a 15-minute walk from the subway entrance. The room is small, which may be the case for similar rooms in Vienna.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your praise. The hotel rooms are all decorated in the new Vienna style, and the introduction of electronic intelligent facilities (voice-controlled curtains, voice-controlled switches and other lights) is comfortable and relaxing. The hotel has free WIFI, 24-hour hot water, free parking, free gym, free self-service laundry, luggage storage, check-out and zero-stay services. It is our greatest honor to get your satisfaction. We will continue to work hard to live up to your expectations and evaluations, and look forward to your next stay! I wish you a happy life!
Guest User
Double Room
Stayed in Sep 2024
Other
15 review
Amazing
Posted on Sep 18, 2024
Almost every time I come to Taiping, I book Vienna. I have also stayed at the Ramada next door, but this Vienna is really newer and the view from the window is also OK. The price is moderate, clean, really good. It breaks the long-standing view of Vienna style. In addition, the service at the front desk of No. 6 is good, give her a thumbs up.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel! The hotel has strict standards for environmental hygiene, and bedding and disposable items for guests are guaranteed to be changed after each guest. It is our greatest honor to get your satisfaction. The Vienna Smile Service makes you feel at home. We will continue to work hard to live up to your expectations and evaluations and maintain service and quality. The hotel has free WIFI, 24-hour hot water, free parking, luggage storage, zero-stay check-out and other services. Thank you again for your good comments and look forward to your next stay!
Guest User
Deluxe Room (2 beds)
Stayed in Sep 2024
Travel with friends
6 review
Outstanding
Posted on Sep 15, 2024
Clean and hygienic. Complete facilities. There is a gym. It is very convenient to eat downstairs. The room is large. There is a table next to it for eating. The service is good. The front desk is very polite. Parking is free.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and praise for our hotel! The hotel has strict standards for environmental hygiene, and bedding and disposable items for guests are guaranteed to be changed after each guest; the hotel has free WIFI, 24-hour hot water, free parking, free gym, free self-service laundry, luggage storage, check-out and other services. There are KFC, life supermarkets, Internet celebrity food streets, etc. around the hotel. Thank you again for your evaluation and wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
2 review
Outstanding
Posted on Jul 16, 2024
It is very clean, the decoration is simple and generous, and the room is large. The price is very affordable in Conghua. The customer service lady No. 007 is kind-hearted, sincere and enthusiastic. I will consider staying here next time I come to Conghua.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your good review. Vienna's smiling service will make you feel at home. We do our best to make every customer's stay comfortable and happy. The hotel's hygienic quality is the basic standard for us to ensure that our guests have a comfortable stay. The hotel has free WIFI, 24-hour hot water, free parking lot, free gym, free self-service laundry, luggage storage, zero-stop check-out and other services. The hotel is surrounded by KFC, lifestyle supermarkets, Internet celebrity food streets, etc. Thank you again for your review and wish you a happy life!
Woshidaxuesheng
Double Room
Stayed in Dec 2023
Business travelers
6 review
Posted on Dec 10, 2023
The carpet in the room is very dirty, the air conditioner is not powerful, the air vents of the air conditioner are full of dust, and the sound insulation effect is poor. I heard the talking and operating sounds of the staff outside early in the morning.
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry that I didn't give you a satisfactory stay experience this time. The hotel adheres to clean and comfortable requirements for hygiene and has a good sense of service towards customers. The rooms are equipped with soundproof glass, soundproof strips and other equipment. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. We will put it on record and make the following rectifications: 1. Strengthen health control and personnel training, and enhance service awareness. 2. Strengthen the maintenance and upkeep of air conditioning and other facilities and equipment. We hope you can give us a chance to show us and hope you can come again.
Baofuzeli
Double Room
Stayed in Jul 2023
Business travelers
3 review
Posted on Jul 22, 2023
One thing to say. The room is equipped with a cotton pillow and a pillow filled with rustling stuff. I was so sleepy last night that I pulled out the cotton pillow and fell asleep directly. In the middle of the night, I felt like something was crawling in my eyes, so I brushed it away and went back to sleep. I woke up in the morning and found that my eyes were a little swollen. But I didn't give feedback to the hotel because I was in a hurry. Slowly becoming more and more swollen. It got better after applying ice. I suggest you replace these pillows. I don’t know if it’s a plant or something inside. Shadowed. (I bring my own face towel and bath towel)
Original TextTranslated by Google
Response from Property: Dear guest, on behalf of all the staff, I would like to express my sincere regret for the bad experience caused by your stay this time. The hotel bedding is equipped with down pillows and buckwheat pillows. We strictly follow the standard of disinfecting guest items one by one. Implement the work; I suggest you go to the hospital to check the cause. I hope you will recover as soon as possible. The hotel will also check whether there are any abnormalities in the room items. You are welcome to contact the hotel and we will investigate the cause and give you a satisfactory answer. Sorry again and wish you a satisfactory answer. Get well soon.