Vienna Hotel Guangzhou Baiyun International Airport

Vienna Hotel Guangzhou Baiyun International Airport Reviews

Vienna Hotel Guangzhou Baiyun International Airport

No. 189 Helong 6th Road, Renhe Town, Baiyun District, Guangzhou, Guangdong, 510470, ChinaView Hotel Details
Vienna Hotel Guangzhou Baiyun International Airport
Vienna Hotel Guangzhou Baiyun International AirportVienna Hotel Guangzhou Baiyun International AirportVienna Hotel Guangzhou Baiyun International Airport
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Vienna Hotel Guangzhou Baiyun International Airport Guest Reviews

4.7/5
Outstanding
1584 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1584)
Positive reviews(1537)
Reviews with photos/video(136)
Easy to get around(280)
Convenient location(233)
Offers pick-up/drop-offs(161)
Close to airport(139)
Friendly front desk staff(104)
Delicious breakfast(44)
Stayed multiple times(19)
Excellent afternoon tea(9)
Negative reviews(47)
NiKim
Standard Single Room
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The room is spacious and clean. Good location near the airport. Free airport transfer service is provided. It is situated next to Renhe Metro station line 3. Using this subways,one can go to any part of Guangzhou. It is in the centre of Renhe township where one can buy meals and groceries easily. Last but not least the front desk receptionists are friendly and helpful. The bus driver taking us to the airport is very helpful by bringing down our heavy luggage from the bus.
Response from Property: Dear Customer, Hello! Thank you very much for your support for our Vienna Hotel Renhe Metro Station. We always believe that good reputation must from the sincere satisfaction and recommendations of our guests. At the same time, we are honored to provide you with the best quality service. Our hotel offers self-service, self-service tea drinks, and self-service laundry. We warmly welcome you to choose our hotel again whether for business trips or travel! We sincerely look forward to next visit.
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kusman
Deluxe 2-bed Room
Stayed in Nov 2024
Business travelers
13 review
3.0/5
Posted on Dec 2, 2024
Great location near to metro station and everything is fine
Response from Property: Respected VIP, thank you for taking the precious time out of your busy schedule to write a review for our hotel. We deeply regret your experience during your stay at the hotel. Regarding the issues you reported, they have been fed back to the relevant departments and rectified. If you come here next time, we hope you can book our hotel again and give us a chance to improve. Looking forward to your next visit.
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Chetan1977
Standard Single Room
Stayed in Sep 2024
Family
5 review
4.5/5
Great
Posted on Sep 8, 2024
The hotel is in perfect location. Metro station is just outside the hotel, which is a huge advantage for travelers to travel around. Restaurants, street food, and Shopping Mall is in a walking distance. Very satisfied. We will surely book this hotel again when we visit Guangzhou. Just need to improve a bit in cleaning. Except that everything is perfect.
Response from Property: It's a pity that I didn't get your five-star praise. If you have any suggestions, you can tell Xiaowei and Xiaowei will make the changes. If you are satisfied, you can give Xiaowei a five-star encouragement. Five points is Xiaowei's eternal pursuit. I look forward to your next visit!
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Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
2 review
3.5/5
Posted on Dec 21, 2024
Very nice location, hotel is located just beside the subway exit, and within a few minutes of walk, you can experience the local delicacies. Perfect for overnight passengers who have a place to catch on the following day.
Response from Property: Respected VIP, thank you for taking the precious time out of your busy schedule to write a review for our hotel. We deeply regret your experience during your stay at the hotel. Regarding the issues you reported, they have been fed back to the relevant departments and rectified. If you come here next time, we hope you can book our hotel again and give us a chance to improve. Looking forward to your next visit.
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Anonymous User
Standard Single Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Location is good. Shuttle bus to the airport was very convenient.
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Subway Station Store and taking the time out of your busy schedule to comment on our store. Your satisfaction is our pursuit. If you are satisfied next time, please give us a 5-point praise. We look forward to your visit again and wish you a happy life!
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Cheng17
Standard Single Room
Stayed in Oct 2024
Couples
2 review
4.2/5
Very Good
Posted on Oct 16, 2024
Pros: hotel is just a few steps away from renhe subway exit c1 but no elevator and escalator on the subway you have to handcarry your luggage. Alot street eateries opposite the hotel but only at night. Next to hotel there is a pizza hut and afew steps away there is a mall with cinema this hotel is for those like us need to fly very early the next morning. Hotel is old but room is quite new. The reception is very friendly and open the entrance door for us when we enter hotel Cons: mosquitoes in room .
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Response from Property: Respected VIP, thank you for taking the precious time out of your busy schedule to write a review for our hotel. We deeply regret your experience during your stay at the hotel. Regarding the issues you reported, they have been fed back to the relevant departments and rectified. If you come here next time, we hope you can book our hotel again and give us a chance to improve. Looking forward to your next visit.
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Steve Hsi Chang Chiu
Deluxe 2-bed Room
Stayed in Nov 2024
Family
7 review
3.2/5
Posted on Jan 15, 2025
ok la thanks may stay in again due to the location thanks. happy chinese new year
Response from Property: Respected VIP, thank you for taking the precious time out of your busy schedule to write a review for our hotel. We deeply regret your experience during your stay at the hotel. Regarding the issues you reported, they have been fed back to the relevant departments and rectified. If you come here next time, we hope you can book our hotel again and give us a chance to improve. Looking forward to your next visit.
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CHUN HEAN
Superior Room (Double Bed)
Stayed in Oct 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Oct 14, 2024
Very good location for early airport traveller. Restaurant are around the hotel
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Metro Station Store and taking the time to review our store. Your satisfaction is our pursuit. Next time you are satisfied, please give us a 5-point praise. We look forward to you. Come again and wish you a happy life!
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Guest User
Superior 2-bed Room
Stayed in Nov 2024
Family
6 review
4.2/5
Very Good
Posted on Nov 14, 2024
Clean place to stay, close to airport, value for your money
Response from Property: 親親,非常感謝您選擇廣州機場人和地鐵站店,並在百忙之中抽出時間對我們店進行點評,您的滿意是我們的追求,下次滿意請給我們5分好評哈,期待您的再次光臨,祝您生活愉快!
Nadeem
Deluxe Queen Room
Stayed in May 2024
Solo travelers
7 review
1.2/5
Posted on Jun 1, 2024
Not Suggested. There are better choices with same or less price available near Guangzhou Airport
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to comment on our hotel. We are deeply sorry for your experience during your stay. The problem you reported has been reported to the relevant department and rectified. If you come here next time, I hope you can book this hotel again and give us a chance to change our mind. We look forward to visiting you again.
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Guest User
Business 2-bed Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 14, 2024
Did request counter assist to update triip.com about travel plan change. The response are quick and polite. Marvelous!
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Metro Station Store, and take time out of your busy schedule to review our store, your satisfaction is our pursuit, please give us 5 points of praise next time you are satisfied, look forward to your visit again, I wish you a happy life!
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Tung Aik
Business Room (Double Bed)
Stayed in Sep 2024
Business travelers
8 review
4.7/5
Amazing
Posted on Sep 27, 2024
A newly renovated room, superclass location for food.
Response from Property: Dear, thank you very much for choosing the Guangzhou Airport Renhe Subway Station store and taking the time to review our store amidst your busy schedule. Your satisfaction is our pursuit, and please give us a 5-point review next time you are satisfied. We look forward to your visit again and wish you a happy life!
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Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
17 review
4.0/5
Very Good
Posted on Jul 24, 2024
Good location. Just step to the subway. A lot of restaurants nearby.
Response from Property: Dear, thank you very much for choosing Guangzhou Airport Renhe Subway Station Store and taking the time out of your busy schedule to comment on our store. Your satisfaction is our pursuit. If you are satisfied next time, please give us a 5-point praise. We look forward to your visit again and wish you a happy life!
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suresh shakya
Deluxe 2-bed Room
Stayed in Dec 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Dec 30, 2024
GOOD LOCATION & NEAR METRO STATION
Response from Property: Respected VIP, thank you for taking the precious time out of your busy schedule to write a review for our hotel. We deeply regret your experience during your stay at the hotel. Regarding the issues you reported, they have been fed back to the relevant departments and rectified. If you come here next time, we hope you can book our hotel again and give us a chance to improve. Looking forward to your next visit.
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RashidMd Harun or
Superior Room (Double Bed)
Stayed in Apr 2024
Business travelers
16 review
2.5/5
Posted on Apr 20, 2024
They don't know English it's problem for foreigner.and also their behavior is not good.
Response from Property: Dear guests: Thank you for staying at the Vienna Hotel, we are very sorry for the disappointment of this stay, we apologize for this, we will strengthen the training of the service quality of the front desk staff for the problems you mentioned, and actively rectify them, we hope to provide you with a satisfactory experience when you stay in the next place, and hope that our hotel will become your first choice in Renhe.
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