Fengyue Light Shang Hotel (Guangzhou Baiyun Airport, Renhe Subway Station) Reviews
Fengyue Light Shang Hotel (Guangzhou Baiyun Airport, Renhe Subway Station)
4-5F, No. 1, 7th Helong Road, Renhe Town, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
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Fengyue Light Shang Hotel (Guangzhou Baiyun Airport, Renhe Subway Station) Guest Reviews
4.7/5
Outstanding
1698 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1698)
Positive reviews(1661)
Reviews with photos/video(265)
Easy to get around(194)
Offers pick-up/drop-offs(153)
Close to airport(123)
Delicious breakfast(119)
Classy environment(112)
Friendly front desk staff(101)
Awesome gym(6)
Has rooms for families(5)
Negative reviews(37)
Yyyyyannnnn
Giant Screen Ambiance Smart Double Bed Room
Stayed in Jun 2024
Solo travelers
12 review
Outstanding
Posted on Jun 5, 2024
Good place when you have an early morning flight in Guangzhou airport, smart hotel with many smart ai features, friendly and helpful staffs, near to metro station easy access to the town, free airport transfer. I will recommend this hotel.
Response from Property: Dear customer: There are many kinds of encounters in the world, and the best thing is to meet you in the most beautiful time. Thank you for your support and affirmation of Feng Yue, "know what you need and be happy with you" is our pursuit as always. Looking forward to your coming again!
Aaron KC Yap
Giant Screen Ambiance Smart Double Bed Room
Stayed in May 2024
Other
4 review
Great
Posted on May 27, 2024
Being just 15 - 20 minutes drive to the airport, this hotel is good for travellers like me that is catching a early flight back home but does not want to get up too early. Although Renhe metro station is just nearby, it is not really ideal if you intend to reach the hotel by metro is you are carrying heavy luggages die to the bumpy road (lots of holes and pits). There are quite a number of food options at the nearby mall and surrounding streets, but other than that, this area has nothing much to offer.
As for the hotel, we got a free upgrade to a bigger room for free when we asked if we could check-in earlier. The room is clean and spacious, and they are sufficient wall sockets with USB charging ports. The room even comes with USB charging head and line for you to use. On the down side, there is no mini fridge.
Breakfast at the hotel is buffet style, but selection of food is limited and basic.
6/9
Response from Property: Distinguished guests: Hello! Thank you very much for your valuable advice on Xiaoyue! The pace of progress will never stop. For your trust, we will be more persistent and wait for your arrival! Be there or be square! Wish: Always smile _!
Guest User
Giant Screen Ambiance Smart Double Bed Room
Stayed in May 2024
Solo travelers
2 review
Outstanding
Posted on May 29, 2024
5 minutes from the metro station, free bus to the airport, very good breakfast, well-equipped room.
Response from Property: Dear guests, thank you for your recognition, we must work harder to create a five-star level, look forward to the next trip, we can create a more perfect service for you.
Dinesh K Bishnoi
Giant Screen Ambiance Smart Twin Room
Stayed in Apr 2024
Business travelers
13 review
Outstanding
Posted on Apr 24, 2024
You don't need a second thought when if comes to staying at a nice hotel. It's a beautiful room I was offered and the location of the hotel is also very easy to find.
Response from Property: Thank you very much for your favor and love for Fengyue Qingshang!The pace of progress will never stop. For your trust, we will be more persistent. Fengyue Qingshang will always stand 50 meters away from Renhe Subway Exit C1, waiting for your arrival!See you there!Wish you always smile ^_^!
Rauan
Business Queen Room
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 17, 2024
The room was clean.
No any smell.
Room was comfortably.
Next time I will come back to this hotel.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Onigiri
Deluxe 2-bed Room
Stayed in Apr 2024
Couples
19 review
Great
Posted on Apr 21, 2024
Stayed at this hotel as we needed to be close to the airport for our flight. The breakfast has a remarkable spread and is quite delicious. The hotel has a free shuttle that can be booked at front desk to the airport for guests .
Response from Property: Hello, dear guests. Thank you very much for your support for the hotel. We didn't get all 5 points. We are still a little disappointed. Maybe the hotel is still not doing well. I hope that your next time you come, you can point out our shortcomings to us. We will try to do better. We will serve you attentively, so that every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touching. Looking forward to your next visit!
Siew Wen
Giant Screen Ambiance Smart Double Bed Room
Stayed in Apr 2024
Travel with friends
2 review
Outstanding
Posted on May 31, 2024
The hotel environment is good, the bed is very comfortable and room is clean.
Response from Property: Dear customers, thank you for your evaluation and support of our Feng Yue, get your affirmation, is our happiest moment! Looking forward to your coming again.
Steven.C travellerMAS
Giant Screen Ambiance Smart Double Bed Room
Stayed in Mar 2024
Couples
3 review
Outstanding
Posted on Mar 28, 2024
Very near to Metro Renhe metro station. Many Shoplots nearby and mall. 15minutrs to Airport with Airport transfer. Thankyou Fengyue Hotel. Wil come back again.
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of our guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or travel! I sincerely look forward to your visit again!
jeerrylee
Giant Screen Ambiance Smart Double Bed Room
Stayed in Sep 2024
Business travelers
8 review
Outstanding
Posted on Sep 18, 2024
Stay included breakfast which was ample. On top of this they provide a free transfer service to the airport which took less than 20mins. Will stay here again if I have an early morning flight.
Response from Property: Dear guests, hello, thank you for your recognition. Every demand of our guests is the direction we sincerely strive for. We must work harder to build a five-star standard and look forward to the next trip. We can create more perfect services for you. Good luck in your work.
bl_sprateknik
Light Luxury Deluxe Smart Double Bed Room
Stayed in Mar 2024
Couples
13 review
Amazing
Posted on Mar 20, 2024
A sMART hotel using robots and latest technologies, welcoming guests with convenience and learning new tips. Highly recommended hotel and will definitely stay here again in our future visits.
Response from Property: Dear customers, thank you for your evaluation and support of our Feng Yue, get your affirmation, is our happiest moment! Hope to be with you all the way to go Yue Yue far +! Looking forward to your coming again.
Rafan Virgil
Giant Screen Ambiance Smart Double Bed Room
Stayed in Sep 2024
Solo travelers
3 review
Great
Posted on Sep 11, 2024
No fridge in the room. Even if no window room the bad smell was not really comfortable.
Everything else was great. The ladies from reception did everything they could answering to my questions even having the language barrier. The airport pick up service is good also.
Overall ok, I will go back there if I will re visit Guangzhou
Response from Property: Dear guest, thankyou very much foryour evaluation andsupport of the hoteWe appreciate yoursuggestions and wilprovide feedback to therelevant aepartmentsfor improvement. Wewil strive to do betteiand provide attentiveservice. We look forwardto your next visit and wish you a happy life
Guest User
Giant Screen Ambiance Smart Double Bed Room
Stayed in Feb 2024
Solo travelers
2 review
Great
Posted on Feb 27, 2024
Apart from location, this hotel really the best ever with the price offered.....if you don't mind of taking more than 35 min metro to tourist spot area...this hotel is the best ever as metro line just walking distance in 3min
Response from Property: Dear guest, thank you very much for your support to the hotel. We did not receive a full 5 points rating from you, and we are still feeling a bit disappointed. It may be that the hotel has not done enough. We hope that your next visit can point out our shortcomings, and we will work hard to do better. We will serve with dedication, so that every guest who comes to the hotel can feel the warmth of home. We hope that our service can bring you more surprises and emotions. We look forward to your next visit!
FarooqZia
Giant Screen Ambiance Smart Double Bed Room
Stayed in Aug 2024
Solo travelers
1 review
Outstanding
Posted on Aug 14, 2024
The hotel is very near to Rehne metro station. Staff is very polite and helpful. Breakfast was amazing and of variety. This hotel is recommended for safe and peaceful stay. I stayed at this hotel for 6 nights and I felt no disturbance during my stay over here.
Guest User
Giant Screen Ambiance Smart Double Bed Room
Stayed in May 2024
Couples
2 review
Very Good
Posted on May 27, 2024
The hotel staff take the trouble to fetch us from Baiyun Airport. Thanks to the brother. We were allowed to check in early at 11 am. so that we could take a rest and fresh up ourselves. Thanks to the counter girls. Good breakfast and location near the Renhe metro station, exit C1 or C2 . Would recommend.
Response from Property: Thank you for your sincere comments, we are very honored to be recognized by you, we have a lot of room for progress, strive to get your five little stars, looking forward to your next visit.
Ray
Giant Screen Ambiance Smart Double Bed Room
Stayed in May 2024
Couples
25 review
Posted on May 26, 2024
I reached airport early morning at 2am, called up to hotel to asked for airport pick up to hotel. Waited 20mins and took another 20mins to reach hotel. This hotel came with standard functions, near to metro station. Breakfast was fine with bread, eggs, wantan, soup noodles and others.
Response from Property: Dear Binke, thank you for your comments on the hotel! The hotel is 6 kilometers away from the waiting hall of Guangzhou New Baiyun Airport, about 20 minutes' drive, and 150 meters away from people and subway stations. The hotel has a 24-hour free shuttle service, and the transportation is very convenient. The subway line 3 can reach Pazhou Club, Changlong Wildlife Park, Guang Zhouta, Guangzhou Zoo, Guangzhou South Railway Station, guangzhou east railway station and Line 9 can directly reach Guangzhou North Railway Station. The hotel rooms are equipped with air conditioning, 24-hour hot water and free WIFI regular wake-up service. The hotel is equipped with parking lot, restaurant, conference room, laundry room, gym and chess room, which are all available. It is an ideal place for your business trip, parent-child trip, leisure vacation, next night flight and early flight. Free pick-up and drop-off waiting points are at Gate 4 of departure hall of Terminal 1 and Gate 44 of departure hall of Terminal 2 in China. Pick-up time is not limited, just make an appointment two hours in advance. The morning delivery time is based on the flight needs of the guests. Make an appointment when you check in, and leave for the airport or subway station every hour. All the staff of the hotel will provide considerate and meticulous service to meet your needs and make you feel at home during your trip. Let's live up to your comments. Thank you again for your affirmation of Fengyue Hotel. I look forward to coming again. Have a nice trip!