Guangzhou Sanyu Hotel Reviews

Response from Property: We are glad you choose SANYU hotel to stay and we will continue work hard.If you have any questions you can contact us at any time,We will serve you at the first time. Best wishes

Response from Property: Hello! Thank you for taking the time out of your busy schedule to leave your valuable review! Your complete satisfaction is our infinite motivation. There is no end point for our service, only the starting point! Pay attention to every detail and make Sanyu Hotel your warm harbor. This is the direction we have been working hard and improving! The hotel has recently launched the Furno Oxygen Executive Deep Sleep Room to provide you with a high-quality sleep experience. We warmly welcome you to experience your next stay.

Response from Property: Dear guests: Thank you for your comments on our hotel. Sanyu Hotel is adjacent to Nonglinxia Road business district, and it takes about 10 minutes to walk to Dongshankou Subway Station. If you need any help, Sanyu people will serve you wholeheartedly. welcome next time.

Response from Property: Dear Guest,Thank you for choosing our hotel. We sincerely apologize for the inconvenience you experienced during your stay. Regarding the fees for the gym and pool, it seems there may have been a misunderstanding; guests can access the gym and pool for free with their room key. We appreciate your feedback and hope to welcome you back in the future!

Response from Property: Dear guest: Thank you very much for your review. We are very grateful for your praise and support. We will continue to work hard to provide you with better service and experience. We will continue to strengthen the service training of our employees to ensure that they can provide you with professional services. We hope that you will feel our enthusiasm and thoughtful service again during your next stay. Thank you again for your review!

Response from Property: Thank you very much for your review! We will take your opinions seriously and feedback your needs to the relevant departments to ensure your satisfaction. Our front office has always attached great importance to guest satisfaction, and we will actively take measures to ensure that all guests can enjoy the best service. We attach great importance to the service quality and work efficiency of our employees to ensure that the hotel always maintains good hygiene and service quality. Thank you again for your review. We will continue to work hard to improve our service quality and provide you with a better experience!

Response from Property: Thank you very much for your review! We are very pleased that you recognized the spacious rooms, wide view, complete facilities and service quality of our hotel. We will continue to work hard to provide the best service to meet your needs and expectations. If you have any questions about the comfort of your stay or service experience, please feel free to contact us and we will try our best to provide you with a satisfactory solution. Thank you again for your valuable comments!

Response from Property: Thank you very much for your guest's review. We will take it seriously and continuously improve our services and facilities to meet our guests' expectations and needs. The descriptions mentioned by guests such as complete facilities, clean and tidy environment, quiet environment in a noisy environment, and good greening of the hotel are all areas that we have been working hard to improve and improve. We will further strengthen staff training, improve service quality, and provide guests with a better stay experience. Thank you again for your support and encouragement. We will continue to work hard to provide you with the best service.

Response from Property: Dear guest, we are deeply sorry for your dissatisfaction with your hotel experience. Regarding the charging issue, our parking, printing and other services have clearly marked the charges on the facility service page. The parking fee for guests is 20 yuan per day and 16 yuan per hour for non-guests. The charging cable is free but a deposit is required. There may be problems in some links. We will optimize the service process to provide guests with more convenient services. Regarding the facility issues you raised, we have embarked on a facility update and maintenance plan to provide a more modern environment and improve air quality. Regarding the air conditioning issue, our engineering team will check and correct the equipment as soon as possible to ensure a comfortable temperature. Thank you for your feedback on our hotel. We will take this as an opportunity to continuously improve the quality of our service and look forward to providing you with a satisfactory stay experience again.

Response from Property: Thank you very much for your review! As a hotel front office manager, I attach great importance to service quality and guest satisfaction. We will listen carefully to our guests' feedback and will do our best to provide you with better services. Thank you for your feedback. We will contact relevant departments to carry out relevant renovations in the chess and card room so as not to affect the rest of the guests. We look forward to providing you with better services!

Response from Property: Dear guests: Hello! Thank you for taking the time out of your busy schedule to leave your valuable review! Your complete satisfaction is our infinite motivation. There is no end point for our service, only the starting point! Pay attention to every detail and make Sanyu Hotel your warm harbor. This is the direction we have been working hard and improving! The hotel has recently launched the Furno Oxygen Executive Deep Sleep Room to provide you with a high-quality sleep experience. We warmly welcome you to experience your next stay.