DoubleTree by Hilton Guangzhou Zengcheng

DoubleTree by Hilton Guangzhou Zengcheng Reviews

DoubleTree by Hilton Guangzhou Zengcheng

4 Yunxi Road, Zengcheng District, Guangzhou, Guangdong, ChinaView Hotel Details
DoubleTree by Hilton Guangzhou Zengcheng
DoubleTree by Hilton Guangzhou ZengchengDoubleTree by Hilton Guangzhou ZengchengDoubleTree by Hilton Guangzhou Zengcheng
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DoubleTree by Hilton Guangzhou Zengcheng Guest Reviews

4.7/5
Outstanding
1089 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1089)
Positive reviews(1059)
Reviews with photos/video(241)
Classy environment(119)
Near shopping area(115)
Friendly front desk staff(113)
Convenient for shopping(107)
Tasty food(44)
Well designed(23)
Poor air conditioning(20)
Awesome gym(9)
Negative reviews(30)
jimi
Twin Guest Room High Floor
Stayed in May 2024
Family
14 review
4.5/5
Great
Posted on May 8, 2024
Very good hotel but swimming pool was next to a construction site. Breakfast was okay.
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.
fm88
Twin Guest Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 19, 2024
Nice hotel and near the metro station but quite far from the city..
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.
Queenster
King Premium Room
Stayed in Mar 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on May 5, 2024
For a comfortable stay, all you need is Double Tree by Hilton Hotel🌹 Nice reception, great food, beautiful room and it’s close to the shopping mall😍
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.
Guest User
King Premium Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 12, 2024
Is this the best hotel in the world? Customer service here exceeds any hotel I have stayed in worldwide. Lovely staff, fantastic breakfast and nice to be away from central city bustle.
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.
Guest User
King Guest Room
Stayed in Apr 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Apr 17, 2024
The facilities were what you’d expect from a Hilton Chain, clean, smelt amazing, great room, love the design and helpful and friendly staff. I will definitely come back again if I have business near that location .
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.
TSZCHIU
King Guest Room
Stayed in Apr 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Super deluxe experience, with very good service during check in at front desk and very good swimming pool. Walking distance to big shopping mall just few minutes.
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.
Marcel Okwuchukwu
King Guest Room
Stayed in Aug 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Sep 1, 2023
I had a wonderful time here, the staffs are so nice and understands English. The environment is so calm and beautiful, I will definitely come back here again
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.
Yue
King Guest Room High Floor
Stayed in May 2023
Family
7 review
5.0/5
Outstanding
Posted on May 11, 2023
We came back from Singapore to visit relatives and stayed at this Zengcheng Wanda Realm Hotel for the first time. Ms. June and Molly at the reception were very friendly and professional. Meanwhile, for the executive suite we originally booked, but we are very grateful to a lobby manager wearing glasses who helped us upgrade more higher level room and provided a series of services to make it more convenient for us. Thank you so much to all the service staff of this hotel for their patience and excellent service, they bring us the feelings just like we arrived the homeland!We stayed a total of 6 nights in two rooms. We booked separately through Singapore Trip. Unfortunately the breakfasts were ignored for two days, but the front desk manager of the hotel still provided us with a great dim sum breakfast, which was very warm. ! Through the wonderful vacation experience we will decide to book this hotel without any doubt when we come back 👍🏻👍🏻👍🏻 從新加坡回來探親第一次入住這間增城萬達嘉華,前台阿June和Molly小姐非常友善和專業,還有我們原本預定的行政套房很感謝有一位戴眼鏡的大堂經理幫我們無償升級了房間並且提供一系列讓我們更加便利的服務,感謝這間酒店的所有服務人員的接待與優質服務讓我們有種賓至如歸之感!我們一共入住6晚x兩間房,是通過新加坡Trip分開來預定的,結果有兩日的早餐被忽略掉了,但酒店的前台經理還是依舊為我們提供了美好的的小點心早餐,非常溫馨!通過此次入住我們決定以後每次回來都會直接預定這家酒店👍🏻👍🏻👍🏻
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you. 尊敬的賓客,您好。感謝您下榻廣州增城碧桂園希爾頓逸林酒店並分享您的入住體驗,非常榮幸酒店能得到您的認可,我們將會與運營部門同事分享您的贊譽,也希望您能將美好的回憶分享給家人及朋友。期待在不久的將來能夠再次與您相遇,祝您生活愉快,謝謝。
Steve Eng 11
King Guest Room
Stayed in Apr 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Jun 8, 2023
Good hotel and front desk upgraded me to premium suits room Service front desk members are helpful n polite
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.
Kingging
Twin Guest Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 3, 2023
It was very nice to stay at Double tree Hilton zengcheng. Very close with the Wanda plaza and 21st line subway- zengcheng square station. Great facilities kind staff. Welcome cookies are yummy and cold welcome drink was also nice in the hot weather.  My kids enjoyed the outdoor swimming pool. It was not so big but just enough to play. If the swimming pool has clothes squeezer and some plastic bags, it will be much nicer. The breakfast was also great. Good quality of noodles and bread, drink and other hot and clod food. I visited the dinner buffet, it was also very nice. Sea food is so fresh and other food was delicious. I will definitely visit here next time again.
Response from Property: Dear guests, hello! Thank you for staying at the DoubleTree by Hilton Guangzhou Zengcheng Country Garden Hotel. We are very happy to know that you spent a wonderful time here. We are willing to relieve your fatigue of the day with warm chocolate crispy cookies and create a warm and comfortable stay for you. Atmosphere. In addition, there are abundant transportation and entertainment options around the hotel. If you need to know more, please feel free to contact us. We look forward to meeting you again in the near future. I wish you a happy life, thank you!
Neesa
King Guest Room
Stayed in Jan 2023
Couples
9 review
4.5/5
Great
Posted on Jan 20, 2023
The hotel was beautiful and the room was spacious and clean. The staff all spoke English and were very helpful. We got an upgrade because the hotel was quite empty. The only downside was that the restaurant was not open due to low occupancy. There were not many western options for breakfast.
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Happy Chinese New Year!
TheFreeYouvsYou
King Premium Room
Stayed in Feb 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on Feb 16, 2024
It’s a neat place .. but out of GZ city .
Response from Property: Dear guest, thank you for staying at Doubletree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your acompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Wish you good luck in the Year of the Loong, thank you!
Guest User
King Guest Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 12, 2023
ada and christy very good servive.thanks very much
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.
Raymond_Hui
King Guest Room
Stayed in Apr 2024
Family
9 review
4.0/5
Very Good
Posted on Jun 9, 2024
Overall good, value for money
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.
JUNI JUNI
Twin Guest Room
Stayed in Oct 2023
Business travelers
8 review
4.0/5
Very Good
Posted on Dec 6, 2023
Very good acomodation
Response from Property: Dear guest, thank you for staying with us at DoubleTree by Hilton Guangzhou Zengcheng. Thank you for your recognition. Your accompany is the best encouragement for us. We hope to provide you with better service in the future and look forward to your visit again. Thank you.