Rosewood Hotels & Resorts Hotels in Guangzhou

Simply phenomenal! An observatory and a 5 star suite rolled into one, not a detail was off. The website doesn’t do the rooms justice, they’re good sized and very tastefully decorated (the flowers in the office and the apples by the window were a nice touch). Views are surreal (this is the world’s highest hotel after all), you sit in your king bed or detached bathtub looking down on skyscrapers, higher off the ground than most observation decks. Service was also top notch, got my request for a room on a high floor (104th story, about eye level with the Canton Tower deck) and the ground floor staff were gracious enough to help me send a postcard. Hotel is a few minutes walk from Zhujiang station, and can be reached within 2-3hrs from HK West Kowloon, depending on immigration and train services. Overall a great stay, will return again!

I am a recent guest who had the pleasure of staying at your esteemed residence. With great excitement, I am writing this commendation letter to express my deep respect and sincere gratitude towards your employee, Amy. During my stay, Amy’s exceptional service attitude and professional skills left a profound impression on me. From the booking confirmation to check-in reception, from room arrangement to daily services, Amy consistently demonstrated a high level of responsibility and meticulous service spirit. Not only did she efficiently complete all tasks, but she also showed deep care for guests through every detail, making me feel the warmth of home. Amy’s professional qualities are truly admirable. Her familiarity with hotel operations, keen insight into guest needs, and prompt and appropriate problem-solving abilities showcase her as an outstanding service professional. What is even more commendable is her constant friendly smile and enthusiastic attitude, allowing every guest to feel her sincerity and kindness. In today’s highly competitive hotel industry, having an outstanding employee like Amy is undoubtedly a valuable asset to your residence. Her excellent performance not only enhances the reputation of Rosewood Guangzhou but also provides guests with an unforgettable stay experience. I believe that with the joint efforts of excellent employees like Amy, Rosewood Guangzhou will achieve even greater success in the future. Therefore, I sincerely hope that the leadership will give Amy the recognition and rewards she deserves as encouragement. Additionally, I will share this wonderful experience with more people to let more know and praise the excellent service of Rosewood Guangzhou. Once again, thank you, Amy, for your hard work and dedication, and thank you, the leadership, for nurturing such an outstanding employee. I wish Rosewood Guangzhou continuous prosperity and brilliance in the days to come!