Top Business Hotels in Guarulhos

Front desk could be a little more sensitive and allow me to check in around 09:00 am instead of 11:00 am due the flight delay. They expected to pay almost 50% of the rate of the room to be inside two hours earlier . The front desk manager could be a little more considerate das well since I check out at 10 pm , I wouldn’t be able to enjoy the breakfast in the next day , but they refuse to allow me to have breakfast in the check in day. Room is ok, and they have shuttle services to the airport. Dinner is almost and reasonable price .

Very simple hotel. The sink is clogged, the water doesn't flow well in the shower, there is dust under the bed and behind the curtains. Good audibility, no drinking water in the room. WiFi works well. Transfer may be late up to 30 minutes. Leave early.

I enjoyed to stay at this hotel. Moreover, I needed to ask many times to switch on saunas. At 21:00 the saunas were already not working even it is mentioned that spa is open till 22:00. That's pity, because it is time when most people wants to relax after day. The only thing was missing is jacuzzi.

Marriott Sao Paulo Airport was very good ... perfect check in, very good location near the airport, shuttle bus service, very good breakfast, clean room.

Very comfortable, new, clean hotel and transfer to the airport is excellent and punctual. Some details disappointed me: I took this hotel with breakfast because of my flight time, and I had few options, not repair the missing options, even though only half an hour after the start. Another thing, staff of different appointments appear to be not talking. I left the car parked in the hotel during my trip, and the car official said it was possible to hit the car around, while they made me pay for the checkout.

This is a great hotel just 10 minutes by shuttle from GRU international airport. I spent one night in a Suite before an early morning flight and absolutely loved the hotel and my room. Staff were extremely friendly, the suite was very large and beautiful, with a very nice granite bathroom, lovely L'Occitane Agua de Coco amenities, very comfortable beds, and I will stay there again without hesitation. The hotel has a small lounge for suites (and executive floor I believe) offering breakfast (which I could not try due to my early departure) and small happy hour (gin, whisky, wine beers, soft drinks, nibbles, etc). It has a swimming pool (again could not try due to my timings), a fitness centre with sauna and hammam (note that they do not provide towels for the sauna/hammam so you need to bring one from your room. The hammam is also extremely hot). I also tried room service which was good without being excellent. I really really wanted to give that hotel 5*. The only reason why I didn't is that I got repeatedly woken up due to the room service people not being able to locate my credit card details. I gave my passport at check in (both when I did online check in and in person in the lounge) and my passport details and the next morning, reception confirmed to me that it was on file, but for some reason room service could not find it, and so they ended up calling my room repeatedly, knocking at my door etc whilst I was fast asleep (my alarm was for 5 the next morning before 27 hours of flying, so I really wanted a good early night), even after I explained repeatedly that 1) I had given my cc details and 2) in any case, if they could not locate them, they could absolutely leave the bill at reception and I would pay the next morning (I was asleep and really didn't want to wake up and dress just to resolve a bureaucratic failure on the hotel's side). This felt frankly unpleasant, and whilst I do not want to blame the person who did it personally as I am sure that they were just following their procedures, this made me feel unwelcome (unlike everything else I experienced in that precisely very welcoming hotel) and I had precisely chosen that hotel to be able to sleep so being woken up several times really killed the point. I really think that this should have been handled better (I am also a frequent guest with that chain and they have all my details so it's not as though I was going to run away like a criminal to not pay a BRL120 bill!) But again, apart from that slightly sour experience, everything else was 5* and I am hoping that this was a one off and that next time, I won't experience similar incidents again.