Gran Melia Palacio de Isora
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Guia de Isora
Gran Melia Palacio de Isora
Av. de los Océanos, s/n, Guia de Isora, Canary Islands 38686, Spain
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Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This 5-star resort is 4.2 mi (6.8 km) from Los Gigantes Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a health club. This Mediterranean resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Pangea Food Market, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guia de Isora? This resort has 12917 square feet (1200 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 604 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Pets are allowed.Show More
We Price Match
Last booked 7 hrs ago
4.2/5Very Good·Cleanliness: 4.2
All 76 Reviews
Amenities
Golf courseSunbathing areaIndoor swimming poolOutdoor swimming poolDivingHikingSaunaSpaMassage roomGym
All Amenities
Surroundings
Airport: Tenerife South Airport
(37.6 km)
Airport: La Gomera Airport
(99.8 km)
Landmarks: Diversion
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Deluxe Room With Sea View
2 Single bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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6
Deluxe Partial Ocean View
1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
5
Deluxe Room Non Smoking
2 Single bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
8
Two-Bedroom Master Suite
2 Single bed and 1 King bed and 1 Sofa bed
Has window
Non-smoking
Private bathroom
Private toilet
Shampoo
Soap
Check Availability
4
Suite
1 King bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
4.2/5
Very Good
76 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Guia de Isora
AI Summary
The accommodation provides luxurious pools, delicious breakfast, and spacious rooms with sea views. Its beachfront location is perfect for holidays. However, some may find the selection of pools overwhelming.
Guest User
November 19, 2024
I stayed at the Palacio de isora hotel and unfortunately my experience at the Oasis restaurant during lunch servicewas far from satisfactory , the service provide by Karelia was very unprofessional she seemed disinterest and made no effort to serve us properly. It took a long time for her to take our order and when the food finally arrived it was incomplete and cold , At a hotel that's claims to be luxurious , I expected friendly service and impeccable attention , but that's was not the case this time I hope these issue are improved , as the service quality did not meet the standards of the establishment
Guest User
November 18, 2024
We have just enjoyed yet another wonderful week in the Red Level, adults only, area of this fabulous hotel. Having experienced some other well known luxury hotels in Tenerife, this is easily our favourite. It begins with the outstanding teams of customer service and food and beverage professionals who do such a great job. In the Red Level area, this includes Dean (Manager), Vero (Front Desk Manager), Lucas, Mario, Enrique, Jessica and many other special people. Seven restaurants give guests plenty of choice to eat in the hotel or restaurants in the local town are always an alternative. Breakfasts are a delight and so are the wonderful team that deliver excellent choice and special mention goes to Gladys, Rafa, and Elise. The hotel is very clean, the extensive landscaping and pools are superb and it is in a most attractive part of the mediterranean coast. With wide-ranging, live entertainment, in a fabulous setting, this hotel, in our view, is hard to beat.
Guest User
November 18, 2024
Pues escribo una opinión lo más honesta posible, que espero pueda ser útil a otros viajeros e indico al final unos TIPS que creo que pueden ayudar. Como resumen, es un hotelazo de lujo, instalaciones amplísimas, personal muy atento y profesional, vais a tener una estancia genial, aunque hay algún que otro detalle que conviene matizar. Vamos por partes: a) Zonas del hotel/piscinas 10/10 Ver TIP1 b) Restaurantes 9/10 (Buffet 10/10) Ver TIP2 y TIP3 c) Actividades/Mini Club 9,5/10 d) valoración final y puntos de mejora 9,5/10 a) Zonas del hotel El hotel impresiona nada más llegar, no sé si habéis visto la foto de la entrada, donde desde el vestíbulo/recepción se va viendo escalonadamente la zona central. Decir que es precioso se queda corto. Las instalaciones son extensísimas (tanto que necesitareis más de un día seguramente para entender el mapa del sitio y tendréis que “estudiar” todas las zonas disponibles. (no incluyo la zona red level en la opinión, porque no hemos tenido acceso a ella en esta estancia) La zona central (que se llama plaza Atlántica) hace las veces de plaza central del hotel. Se hacen actuaciones todas las noches, terrazas, bar, fuentes, es un sitio precioso. Y los restaurantes están prácticamente todos en ella o muy cerca de ella. Hay una terraza que da al mar al final de la plaza atlántica que es espectacular para ver los atardeceres. Al ser tan extenso el hotel hay mucha zona ajardinada, estaques con peces de colores, terrazas, bares. Dependiendo de donde te alojes (hay diversos edificios para las habitaciones estarás mas cerca de unas zonas u otras) Ver TIP1. Piscinas: En este apartado el hotel sencillamente se sale, hay 4 piscinas, una para niños, una piscina familiar, otra solo para adultos, pero su principal reclamo es la piscina principal (que he leído es la mas larga de Europa porque mide 500 metros de largo) y es de agua salada (supongo que parcialmente, pero si q se nota el agua de mar). La verdad es que la piscina principal es realmente espectacular. Acceso a la playa y paseo: El hotel tiene una salida al paseo que da acceso a varias zonas de playas y calas, en particular hay una zona enfrente del hotel con piscina naturales que merecen una visita. La arena es negra y por la presencia de rocas y las olas que había diría que bañarse en el mar, aunque hay algún valiente que lo hacía, no es para todo el mundo. b) Restaurantes: Desayunos: Todos los desayunos se hacen en el buffet “Pangea food market”. Dicho en corto el mejor buffet que he probado, el sitio, el personal que atiende. Eso sí, es posible que a según qué horas o dependiendo de la temporada tengáis que hacer 15 minutos de cola. De esto hablare en un apartado aparte. Comidas, hay 3 opciones: El buffet Pangea, era nuestro favorito de largo. Sobre todo, porque el buffet es muy muy bueno, en serio. Tienen mucha variedad, te pueden cocinar en el momento, el sitio y el personal del sitio son maravillosos, etc. y luego hay dos restaurantes a la carta, un mexicano
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Guest User
November 18, 2024
La limpieza brilla por su ausencia, cucarachas en la habitación, poca luz en el baño, tienes que estar salteando las tumbonas de la piscina porque te dicen que están reservadas, estando más del cincuenta por ciento vacías,las sombrillas se caen, las bebidas bastante caras,la habitación huele mal. Para nad es un cinco estrellas.
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Guest User
November 15, 2024
A beautiful hotel with the longest pool in Europe. A Deluxe room was very comfortable, well designed and clean. We enjoyed the food. There are a couple of restaurants and bars. I can recommend all of them, especially Agave near the pool. I have to say that the staff was great. I would like to highlight Dieny who was very open, friendly and helpful during the whole stay. An additional advantage is the promenade right by the ocean, which can be accessed via an underground passage directly from the hotel.
Guest User
November 14, 2024
Ha sido una experiencia fantastica en parte gracias a todos los trabajadores del hotel con especial mencion a George de recepcion que desde el primer momento nos hizo sentir como en casa. Instalaciones del hotel espectaculares. Repetiremos.
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Guest User
November 14, 2024
Sono tornato un altra volta in questo magnifico albergo in ottobre in vacanza alle Canarie. Albergo bellissimo molto pulito, camere curate, reception e dipendenti sono stati veloci e sempre accoglienti per aiutarti visto che per fare una prenotazione nei ristoranti tramite web è un pochino complicato. Piscina bellissima, enorme vicino al mare molto particolare con le rocce un vero paradiso per rilassarsi, baristi sebbene abbiano molto lavoro sono sempre efficienti e velocissimi. Ho provato tutti i ristoranti tranne la zona level, ottimo il ristorante italiano, mediterraneo e messicano con piatti di alta qualità impiattati benissimo. I camerieri tutti bravi, sempre presenti e preparati sempre con sorriso e professionalità. Una menzione particolare per Beatriz che parla molto bene italiano dalla bella presenza e veramente molto professionale sempre sorridente, e veloce nel suo lavoro. Brava brava brava veramente. Mi sono piaciuti molto anche susana e branccheli bravissimi. Per finire animazione di alto livello unico piccolo difetto solo nel ristorante italiano era un pochino alta si faceva fatica a parlare tra di noi. Esperienza fantastica hotel di altissimo livello ci tornerò sicuramente e lo consiglio a tutti.
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Guest User
November 13, 2024
First I want to acknowledge that staff has been amazing so far. Now read on… Currently on day 2 of our 7 day trip. We’ve booked via Jet 2 and got partial ocean view room so thought was going for an upgrade. Not really! It’s more like a car park view with a bit of the ocean. Never thought I’d be flying 4 hours to get a car park view! And if I was ever to rate a car park view 😆, it’s 2/5 on that front as well. Read other reviews (which I’m doing now while on holiday) about the restaurant bookings. Basically you can’t unless via the app. Reception says they can’t either. Only from reading other review I’ve found out that reservation open at 4:45 p.m. or something on the app? Guess will be frantically sitting at my phone tomorrow over enjoying my holiday around that time! Car parking charge 6€/day or 4€/day if you are a member. First time I’m paying for parking in a 5 star hotel but fine whatever! It’s not much. Here’s the kicker… You get 1 complimentary water bottle ‘per stay’. Not per day, first I thought I read it wrong, but nope it’s per stay. Not many good restaurants around the hotel so if you don’t have half board or even if you have and don’t get reservations, you’re going for the buffet. And all the red level exclusive stuff, just a bit annoying really. Also they said kids pool is heated. but so far we can confirm they aren’t!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2009
- Renovated: 2020
- Number of Rooms: 604
Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This 5-star resort is 4.2 mi (6.8 km) from Los Gigantes Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a health club. This Mediterranean resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Pangea Food Market, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guia de Isora? This resort has 12917 square feet (1200 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 604 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Pets are allowed.
Services & Amenities
Most popular business facilities
Golf course
Sunbathing area
Indoor swimming poolAdditional charge
Outdoor swimming pool
Diving
Hiking
Sauna
SpaAdditional charge
Massage room
Gym
Parking
Car rentals
Bar
Nightclub
Tennis court
Table tennis room
3 Restaurants
Taxi booking service
Conference roomAdditional charge
Multi-function room
Business center
Children's pool
Playground
Water slide
Kids' club
Childcare serviceAdditional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areasFree
Luggage storage
Laundry room
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
3 Restaurants
Conference room
Playground
Kids' club
3 Restaurants
Restaurant 1
Cuisine: Chinese
Restaurant 2
Cuisine: Japanese
Dúo Steakhouse
Style: A la carte
Open for: Dinner
Business hours: [Mon - Sun] 18:00-21:30
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