Xiangbishan Port House | City core stroll city center hotel (Guilin two rivers and four lakes store) Guest Reviews
4.8/5
Excellent
5618 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5618)
Positive reviews(5585)
Reviews with photos/video(1398)
Friendly front desk staff(1402)
Awesome amenities(372)
Convenient for shopping(301)
Large rooms(295)
Delicious breakfast(228)
Located downtown(187)
Excellent afternoon tea(124)
Secluded lake view(27)
Negative reviews(33)
Marco #17
Movie Night Double Bed Room With Immersive Viewing And 4K Projection
Stayed in Jun 2024
Couples
11 review
3.5/5
Posted on Jun 13, 2024
The location is perfect. If you want to stay in Guilin without use the taxi and visit the best attraction of the city, this hotel is recommended. The breakfast is very cheap but offers only Chinese food. The rooms are clean and well equipped, the only problem is some of them has the window without external view.
Response from Property: Dear guest, thank you for your recognition and support of Xiaoshe. The hotel provides a variety of room types to choose from. The movie king bed room you booked has no windows, so you cannot see the outside view. Our other room types all have windows, especially It is a city view king bed room with a very good view. I believe you will like it. You can try it next time. I look forward to seeing you next time~~~
Anonymous User
Executive Room - City-View, Night View (Double bed)
Stayed in Jun 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Jun 4, 2024
Pro: Excellent location. We’ve paid for an executive room so room was clean and decent, there was some view overlooking people’s rooftop garden. Breakfast was ok.
Con: Service was mediocre; and can be improved. Hotel front did not have ramp, it was difficult to carry big luggages going up the few steps. On our first day arriving at hotel, we had difficulty taking the big luggages going up steps. Front desk staff stood at their desk and looked at us without offering any help. Not good.
Response from Property: Dear: If you are not satisfied or uncomfortable with the convenience during your stay, please contact us as soon as possible. The hotel always attaches great importance to user experience. It will make us sad if you leave unhappy. I hope you can stay here again if you have the chance!
Daniela Pagliuca
Deluxe Queen Room
Stayed in May 2024
Couples
9 review
4.7/5
Amazing
Posted on Jun 14, 2024
The hotel is in the heart of Guilin, close to the Sun and Moon Pagoda and the Shan lake.
We had a room with a view on the mountains where we saw the sunset.
The room has all toiletries and is clean and comfortable. They also have free laundry facilities.
We booked our cruise on the Li river with the reception which was very handy as transportation to the dock was included.
Guest User
Superior Room
Stayed in May 2024
Couples
5 review
4.2/5
Very Good
Posted on May 21, 2024
It’s centrally located, with big rooms and good cheap breakfast. On the downside, there is a strong smell of cigarettes, both in the room and in the corridor, as other guests clearly smoke without regards for the rules (see photo for reference). Also, if you are a light sleeper, make sure to bring some ear plugs as even the 8th floor is very noisy (music, traffic, etc)
Response from Property: Hello dear: I am really sorry to see that you gave us 4 points for the cottage. If you have any questions during the check-in process, please feel free to contact the front desk at any time. We will be happy to solve it for you! wish you a happy life!
dillonchewwx
Superior Room
Stayed in Oct 2024
Couples
16 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Great location - right next to food street and attractions. Service staff was also very friendly. Would recommend
京都抹茶
Superior Room
Stayed in Mar 2024
Travel with friends
14 review
4.5/5
Great
Posted on Mar 30, 2024
This is my second time to stay at this hotel and the experience was as good as last time. Great location, friendly staff, lovely bed, nice shower. It was a good stay and I will come back again whenever I stay at Guilin.
KARYNE MAREE
Executive Room - City-View, Night View (Double bed)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Tidy, clean and well located to attractions downtown. Highly recommended. Front desk very responsive and was able to provide me with all necessary information before arrival from New Zealand. Airport pickup service was good price at 60¥ for two adults from the airport to hotel, I would definitely stay again. Room is on top floor with stunning view of the pagoda and streets. Bed is huge and good linens. Serviced daily. Small fridge and bottled water supplied.
Response from Property: I have seen spring and summer winds, autumn leaves and winter snow, and I have traveled all over the south and north mountains, east and west, but these four levels of spring and autumn, Cangshan and Huanshui, are not as good as your praise~
Tat C
Wanxia High Floor Terrace Double Bed Room
Stayed in Sep 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Oct 15, 2024
Very clean hotel located perfectly near attractions and plenty of eateries surrounding. Only downside is the early closure at 10pm of the self-laundry room and warm corridor which are not air-conditioned.
Yang
Superior Room
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Very close to food and shopping. The room was large and clean. All the staff were super friendly.
Ghee Yong Ong
270 ° Scenic View Family Theme Room (Sunlit With Panoramic Mountain View + Children's Toys + Children's Tent)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Family theme room was very nice and spacious. The hotel location is strategic and it's within walking distance to Liang Jiang xihu, sun moon pagodas and elephant trunk area. It's very convenient to get food around. Service from lobby staff was superb. They were helpful and friendly when I need help to get another card by late in night. I would like to give my heartfelt appreciation to 前台小邓小阳. 他们的服务周全,态度好。
Guest User
Superior Room
Stayed in Oct 2024
Travel with friends
4 review
4.5/5
Great
Posted on Nov 15, 2024
Close to walking street with lots of food, take a 10 min Didi to train station
Guest User
Superior Room
Stayed in Jan 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jan 30, 2024
Guilin Trip was amazing! The Gangshe Hotel (Guilin Two Rivers and Four Lakes Xiangshan Scenic Spot) is within the city where you can find around the famouse Guilin Food and choose the best food you can see --- located just at the side of the hotel - the busy street foods, big and small restaurant, shopping mall, near to the Guilin river trip, to the park, and if you are foreigner like me who still love Mc Donalds and/or KFC but alaso love street food, its around the hotel. The hotel service was nice! they know I am foreigner and they take care the communcation with mix Chinese- English. One of the hotel staff added my wechat and we can talk in translated English - Chinese, which is awesome. They have free tea / coffee from 2:30 to 4 PM, it was nice Latte coffee blended with Chinese snacks. My room is a single bed, enough for a solo DIY traveller's with all the comfortable facilities needed to live comfortably. I suppsoed to believe that the view outside the window is the Elephant trunk or Elephan Hill as seen on the trip.com website, its about 10 minutes away by taxi + traffic. I spend the whole afternoon trekking in the elephant hill, explaining what about the stabbed elephant mountain hahaha. Find them all on my vidoes here, and of course my other adventures with trip,.com as my company on travel for hotel and flighht booking, I will make videos and will post here : https://www.youtube.com/channel/UCDNIg8spJiWe2TAIUbNKz3A and visit http://1diyshare.com/index.php/travel/
There is an in-house travel agency in the hotel, I booked my day trip to Yangshou thru the river cruise, that is 4 hours trip to yangshou. I took a 2 hours nightime sightseeing booked by them.
Thanks,
Dandy Stuff (rawDIYers inside China)
Response from Property: Hello dear: I am really sorry to see that you gave us 4.2 points for our cabin. If you have any questions during the check-in process, please feel free to contact the front desk at any time. We will be happy to solve it for you! wish you a happy life!
Guest User
Superior Room
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The hotel was splendid, the customer service was superb and the price was very reasonable.
IpMichelle
Superior Room
Stayed in Dec 2023
Family
6 review
4.7/5
Amazing
Posted on Dec 29, 2023
I would recommend this hotel if you're travelling to Guilin. It was very good value for money!!
Location - Located right in the middle of downtown, the busiest walking district of Guilin. It's walking distance to LiangJiang Sihu and Xiangshan Scenic area. It's the perfect location for a short stay in Guilin. The only downside is that it does not have a scenic view of the Lijiang River.
Cleanliness - the most hygienic hotel out of the 4 other hotels that we stayed in Guilin and Yangshuo. The room was spacious and they provided all the amenities necessary for our short stay. If you need anything, just ring the front desk and they'll send it immediately.
Service - they upgraded our rooms upon arrival and gave us the top floor! The staff working at the front desk were quite pushy when it came to selling us the tours for Guilin. We mentioned a couple of times that we already had set plans and weren't interested and she continued convincing us to purchase a package from them which made us feel quite uncomfortable.
Facilities - The hotel provides afternoon tea snacks and breakfast in the morning. We did not make use of any of their other facilities but just overall was really impressed by its location as we were able to easily head downstairs to a street filled with other food options.
Patrick Belfast
Superior Room
Stayed in Jun 2024
Couples
18 review
4.2/5
Very Good
Posted on Jun 25, 2024
Very nice hotel with a superb location. Very clean room with a comfortable spotless bed and excellent clean shower. The front desk staff was very helpful and overall the hotel was very good value for money.