To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(418)
Positive reviews(402)
Reviews with photos/video(98)
Great swimming pool(76)
Large rooms(58)
Classy environment(48)
Delicious breakfast(43)
Friendly front desk staff(27)
Convenient parking(17)
Garden view(4)
Negative reviews(16)
ANANDAKUMAR
Deluxe Queen Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Hotel is clean and price is cheap area is great the mountain view from the room is gorgeous and spacious. free swimming pool access indoor and outdoor.. free breakfast is ok.. altogether more value for the money
Response from Property: Thank you dear friend for recognizing the hotel! Part of the hotel rooms have window views, and the distant mountains and complete hotel facilities are enough to bring you a pleasant journey. We sincerely hope that you can have a happy stay and a comfortable sleep in the hotel! Welcome to visit again if you have the opportunity. Wishing you all the best and a happy life!
Shaoebilaifen
Elegant Double Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Stayed for two nights. Overall it was great. The room was really big, clean and quiet, but the bed was a bit too soft. The location was a little far from the scenic area, but very close to Vientiane City, and it was very convenient to travel by electric bike. Full marks recommended!
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Anonymous User
Elegant Rolling King-Size Bed Room
Stayed in Oct 2024
Family
22 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Hygiene: clean and tidy, feels quite new
Environment: The hotel has a good view and good location, one or two kilometers away from Vientiane City, and fifteen minutes away from the Two Rivers and Four Lakes by car, a quiet place in a busy area
Service: proactive and enthusiastic, the hotel and the owners of the community share the basement parking lot, when I arrived, I parked in an owner's space, and after registration, two hotel staff came to the basement to help me move the car
Facilities: There is an indoor swimming pool, which is very convenient for swimming. The matching lockers, changing rooms and showers are also very good, but the edge of the swimming pool is slippery, it is recommended to have staff to clean and maintain it
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Response from Property: Thank you for sharing your pictures and five-star reviews! We are also very grateful for your suggestions. The hotel will add staff and increase the frequency of cleaning to ensure the hygiene of the swimming pool area and provide a more comfortable environment for guests to enjoy a holiday-like experience during their trip! For guests who drive themselves, the hotel provides free parking in the basement, but remember to go to the front desk to get a parking ticket! Looking forward to your next visit!
Guest User
Standard Double Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The breakfast is rich in variety, and the delicious lady has a bright smile and greets everyone warmly! It feels very comfortable to watch the sunset in the room, and there is also a super large swimming pool
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Guest User
Standard Double Room
Stayed in Sep 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel's room facilities, hygiene, environment and service are all great. I stayed during the Mid-Autumn Festival and was given a box of mooncakes. It was a real surprise. Thank you! The hotel also has a restaurant, swimming pool, book bar, lounge, etc. It is highly recommended.
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Fanfusuzi……
Standard Double Room
Stayed in Aug 2024
Booked for others
83 review
5.0/5
Outstanding
Posted on Aug 29, 2024
I booked this hotel for my family, and they called me to review it. They were very satisfied! The front desk had monk fruit tea and chrysanthemum tea, and they also solved various problems. The room was cleaned very cleanly. Thank you for your hard work! They even gave me a free breakfast. I will definitely stay here next time I travel!
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Alex Tch
Deluxe Queen Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Booked 2 rooms for the family. The hotel is excellent, with a swimming pool and breakfasts. The room is clean, the staff is very friendly. The hotel itself is located on the outskirts, in a fairly quiet place, from this to the very center is a decent distance, but a taxi ride is not expensive - 12/15 yuan. The rooms themselves are clean, but tired. Wonderful view from the window of the mountains and the pool.
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Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Comfort Hotel and give it a five-star rating! The hotel is located at No. 9 Qintan Road, next to Guilin Tower, about 2 hours' drive from the world's rooftop - "Longji Terraces", and 15-20 minutes' drive from Liangjiang Four Lakes/Sun and Moon Twin Towers/Xiangbishan Park/Vientiane City/city center. The hotel adheres to the principle of "one guest, one change", and each room will be checked twice by the supervisor to ensure that you can stay at ease! Home is a safe haven, a warm nest, and love is home. The hotel has always hoped to use its own caring and warm heart to become the home away from home in your heart, looking forward to your next return home!
Guest User
Deluxe Mountain-view Double Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 3, 2024
An old hotel with a good location. The advantage is that there is no shortage of space and it is large enough. The breakfast is very rich, standardized and international!
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Moerdexiaotangguo
Standard Double Room
Stayed in Aug 2024
Family
22 review
4.1/5
Very Good
Posted on Aug 18, 2024
The hotel lobby looks like a fast hotel at first glance, and the room is OK. Parking is free of charge from the neighborhood next door. The indoor and outdoor swimming pools are the main reason for choosing this place this time. The outdoor swimming pool is relatively large and there are many children. The hotel is a little far from the city center and not far from the Mixc. The breakfast is relatively simple, but the staff in the breakfast restaurant are really enthusiastic. We got up late the next day and the meals were already collected when we went there. Several staff members were afraid that we were hungry, so they brought us food. The omelette pan was originally closed, but they opened it for us. The hotel was originally given 4 stars, and the extra 0.5 was given to the restaurant staff.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Although we don’t have a magnificent lobby, we have a five-star heart; I hope you can eat happily, stay at ease, and have fun in the hotel! As you said, the hotel lobby is indeed a flaw. Choosing a hotel with indoor and outdoor swimming pools is undoubtedly the favorite of children when traveling with children in the summer vacation. Tropical trees, mountains in the distance, and blue pool water hope to add a bit of fun to your vacation! The hotel parking lot can be turned left from the nearby community Zun Villa. As long as you park in the green painted parking space without a private license plate number, it is free! Thank you for coming, and thank you for your recognition of Xiaokang’s service. I wish you a pleasant journey and a happy life!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Family
1 review
2.5/5
Posted on Jul 31, 2024
The facilities are old, the bathroom smells like feet, it's the standard of a 100 yuan hotel. The bedsheets are dirty, and the new ones are torn. I broke a mouthwash cup and paid 20 yuan for it. Desserts were given in the evening. That's it.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, I am very sorry that I could not give you the best stay experience. I would like to say sorry to you! The hotel has purchased new linens. Due to the high frequency of replacement during the summer vacation, the number of new bedding is limited. The hotel is replacing old and new linens in turn. The housekeeping department will pay attention to the problem you reported. The compensation for the mouthwash cup is listed in the unit price list of consumables in the room. I am very sorry that I did not explain it clearly to you! Your rating also reflects our shortcomings. If you encounter any problems during your stay, please dial "0" in the room in time to feedback to the front desk, and we will solve the problem for you as soon as possible. I hope to give us an opportunity to improve and continuously improve ourselves and improve our service level. You can contact us next time you come, and we can upgrade your room. I wish you a happy life~
Anonymous User
Standard Double Room
Stayed in Jul 2024
Family
3 review
4.5/5
Great
Posted on Jul 21, 2024
I was traveling with my 75-year-old mother and I applied to the hotel to upgrade to a king-size bed room with a better view. The hotel housekeeper arranged for the room to be on the highest 6th floor. The room overlooks the mountain peaks and overlooks the outdoor swimming pool. When we checked in, it was nearly 17 o'clock in the afternoon. There were no other guests at the front desk. The front desk staff neglected to introduce us to the operating hours of the dining hall in the store. After we washed and tidied up, it was almost 20 o'clock in the evening. We asked what was in the dining hall. When we asked for the menu, we were told that the chef would get off work at 20pm. As a result, we had to give up and go to the restaurant for dinner. Then we asked when the evening desserts would be served? The front desk staff quickly apologized on WeChat for neglecting to introduce the service details, and sent two extra desserts on the first night. The service staff in red clothes in the guest rooms always have friendly smiles on their faces, which makes people feel comfortable. They also proactively tell us that they can contact us at any time if they have any other service requirements. Because my flight was late on the day of departure, I specifically requested a late check-out at 16:00 from the hotel front desk so that my mother and I could have a good rest. The front desk housekeeper agreed after applying. Thank you! The outdoor pool is amazing! The scenery is as shown in the picture. There are lifeguards at various points outside. On one side is the blue sky and white clouds, and on the other side is the rainbow hanging high in the dark clouds. Swimming outdoors and admiring the natural scenery is really memorable. Does it seem that the swimming pools of small budget hotels in Guilin are open to the public? Children and parents can be seen everywhere during the summer vacation, which breaks the quiet feeling enjoyed by the residents. The room is large and equipped with a floor-standing clothes drying rack and an ironing machine, which is very convenient. The downside is that the shower room is small, and it is inconvenient to turn around to take a shower. There is no body lotion, but it is ok and does not affect my overall recommendation for this hotel! Personally, I think it is a hotel worth choosing. It is the only way to go out of the city to the Longji Rice Terraces. It only takes 30 minutes to drive to Liangjiang Airport without traffic jams. All in all, it was a worthwhile trip to choose this small hotel, thank you!
Original TextTranslated by Google
Response from Property: [Highly Recommended] Dear distinguished guest, hello, welcome to Comfort Hotel. Thank you for your detailed review and sharing, and thank you for your strong recommendation of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. The spacious rooms and comfortable environment allow you to enjoy the comfort of a holiday during your journey! Although we are not in the city center, the transportation is very convenient. It is very close to Guilin Station and the airport, which can meet all your travel needs. There are bound to be flaws in growth. We will pay more attention to details. For your next visit, we will do better! Looking forward to meeting you again......
Evameihaodeshenghuo
Deluxe Queen Room
Stayed in Jul 2024
Other
61 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The hotel environment is good, and the most important thing is that there is a swimming pool. The swimming pool is very large and there are many people. There are indoor and outdoor swimming pools, which are really amazing. I booked this hotel just for the swimming pool. It feels very comfortable to swim in summer. The room is quite large, and you can see the swimming pool outside the window.
Environment: Good
Environment: Praise👍🏻
Environment: Nice
Constant temperature swimming pool coupon: Bright~
Original TextTranslated by Google
Response from Property: [Nice environment] [Stunning swimming pool] [Large room] Dear distinguished guest, hello, welcome to Comfort Hotel. Although our hotel does not have a magnificent lobby, each of our hotel rooms is 52-58㎡, which greatly improves the comfort of every traveler. There is a Southeast Asian-style resort garden swimming pool; tropical green plants and indoor and outdoor swimming pools, gymnasium, laundry room, and the hotel swimming pool is equipped with a 24-hour circulating water purification system to ensure the water quality in public areas. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation! Looking forward to your next visit, and I will definitely give you a different experience!
Guest User
Standard Double Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The hotel has complete facilities, elegant environment and convenient transportation. The hotel staff is warm and friendly, and the service is thoughtful. The free swimming pool provided by the hotel allows us to relax after playing. Especially the children are reluctant to leave. There are many people in the breakfast tour group. If you are not in a hurry, it is recommended to have breakfast later
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Response from Property: 【Full facilities】【Elegant environment】【Warm and friendly】【Thoughtful service】Dear guest, hello! I am very happy that you can stay in our hotel and give a very high review. I believe you must have spent an unforgettable holiday in Guilin. You can stay longer in the hotel next time you make a trip. The hotel also has a book bar/gym/indoor and outdoor swimming pools. There are also Guilin Youth Theme Sports Park, Thousand Mu Lotus Pond, etc. near the hotel. It is 15-20 minutes drive from the Elephant Trunk Hill, the emblem of Guilin. The underground parking lot is free. If you have the opportunity to come again, you are welcome to experience it well.
Anonymous User
Elegant Double Room
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Facilities: Not bad
Hygiene: Not bad
Environment: Not bad
Service: Not bad
Goodnight dessert: Tastes good
Thermal swimming pool voucher: Very good, there is a place for children to swim
The stay is quite comfortable and satisfactory, I will consider it again next time
Original TextTranslated by Google
Response from Property: [Good hygiene] [Good service] [Good desserts] [Comfortable stay] [Nice swimming pool] Dear distinguished guests, hello, welcome to the Comfort Hotel. Although our hotel does not have a magnificent lobby, each of our hotel rooms is 52-58㎡, which greatly improves the comfort of every traveler. There is a Southeast Asian-style resort garden swimming pool, tropical green plants and indoor and outdoor swimming pools, gyms, and laundry rooms. Welcome to experience it again next time. Thank you very much for your serious review. Xiaokang feels that all the efforts are worth it. Life is touching everywhere, so you will feel that life will be so beautiful. I wish you a smooth life and a smile!
Guest User
Standard Double Room
Stayed in Jul 2024
Family
5 review
4.0/5
Very Good
Posted on Jul 6, 2024
The room was quite standard and had everything it should have. There were new slippers for the bathroom which was very considerate. The swimming pool was very large and had both indoor and outdoor areas. It should not be a swimming pool where guests can swim for an extra fee.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. The indoor and outdoor swimming pools, gymnasium and garden landscape give you a more relaxing holiday experience. The hotel swimming pool is equipped with a 24-hour circulating water purification system to ensure the water quality in the public area. More than 20 varieties of breakfast help you start a full day. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready at all times. Welcome to come back at any time!