No.43 South of Canluan Road, Qixing District, Guilin, Guangxi, ChinaView Hotel Details
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V-star Hotel(Guilin Wanda) Guest Reviews
4.6/5
Very Good
614 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(614)
Positive reviews(585)
Reviews with photos/video(128)
Near shopping area(68)
Convenient for shopping(55)
Large rooms(38)
Friendly front desk staff(24)
Delicious breakfast(20)
Poor air conditioning(11)
Perfect for business trips(8)
Stayed multiple times(2)
Negative reviews(29)
Xiaociyiyuxiang
Scenic Balcony Star Motion Superior Double Bed Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The hotel rooms are spacious and well-lit, and the front desk service is efficient. As soon as you enter the room, the sunlight pours in and it feels so warm. After staying for two days, I was upgraded to a room with a washing machine for washing clothes, which is super convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Xingyue International Hotel (Guilin High-tech Wanda Plaza). We are very happy that you have a wonderful stay experience. Each room in the hotel has an open balcony. Sunshine and fresh air can fill every corner of your room every day, allowing you to embrace nature at all times. The hotel's transportation is also very convenient. It takes only 1 minute to walk to High-tech Wanda Plaza to experience the prosperity of the city. We strive to give every guest a wonderful stay experience! All the hotel staff look forward to your visit again!
Maoyoushuo-G
Scenic Balcony Star Motion Superior Double Bed Room
Stayed in Oct 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The room is in good condition. The downstairs is like a residential area with average views, but the overall comfort is good. It is also close to Wanda, so it is convenient to eat.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇星悦國際酒店(桂林高新萬達店)並給予點評。酒店客房內都配置有伸縮晾衣架、USB接口、高速WIFI和免費茶包,讓每位入住客人都能感受家的舒適。我們會用更飽滿的熱情繼續為賓客提供優質、人性化的服務以及舒適的入住環境,為賓客營造賓至如歸的感覺,衷心期待您的再次光臨!
Xiao_zhi
Scenic Balcony Delight Deluxe Double Bed Room
Stayed in Oct 2024
Solo travelers
35 review
4.8/5
Amazing
Posted on Oct 16, 2024
Facilities: Very complete, with a viewing balcony, the view is very wide
Hygiene: Very clean, very unique, the room is also quite large
Environment: Very good, there is a snack street and a shopping mall downstairs, with a wide variety of dining options. Self-driving parking is in the underground parking lot of the shared shopping mall, and it is easy to find by following the instructions
Service: Very good
Original TextTranslated by Google
6/7
Response from Property: 尊敬的客人,您好!非常感謝您選擇星悦國際酒店(桂林高新萬達店)並給予點評!星悦國際酒店(桂林高新萬達店)致力於打造一種新的酒店文化,一種怡情的生活方式。酒店每間客房都有開放式陽台並免費配送茶包,泡一杯茶飲,可以讓您陽台閑坐慢聊,飽覽桂林美景。星悦國際酒店(桂林高新萬達店)期待成為您停駐在桂林的家!
Moyue
Scenic Balcony Star Motion Superior Double Bed Room
Stayed in Aug 2024
Couples
12 review
4.5/5
Great
Posted on Aug 28, 2024
The scenery is pretty good, but I didn't expect such a high-end hotel to not have a laundry room. Also, there was a lot of food, and I wanted a stomach-strengthening and digestion-promoting tablet, but it was not available. Apart from these two things, it was pretty good overall.
Original TextTranslated by Google
Response from Property: Dear, if you need to do laundry, you can inform the front desk when you check in, and the front desk will help you solve it satisfactorily; takeout is very convenient now, and you can also take out medicine. I believe that except for emergency medicines such as Band-Aids and Quick-acting Heart-saving Pills, most hotels will not be equipped with other medicines. We will work harder and more attentively to improve the quality of various services in the hotel. We sincerely hope that you will be satisfied every time you stay. All the staff of Xingyue International Hotel (Guilin High-tech Wanda Branch) look forward to serving you again!
Guest User
Scenic Balcony Star Motion Superior Double Bed Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The room is very clean. The sanitation is very good. The environment is very comfortable with a large balcony. The service attitude is also very good. Satisfied.
Original TextTranslated by Google
Response from Property: Dear, thank you for taking time out of your busy schedule to share this stay experience with us. We are glad that you had a pleasant stay in our hotel. If necessary, the hotel rooms can also be equipped with washing machines, so that you can avoid the hard work of laundry after returning from travel. We will continue to provide you and other distinguished guests with a higher level of service, and sincerely look forward to spending time with you next time. Xingyue International Hotel (Guilin High-tech Wanda Branch) looks forward to becoming your home in Guilin!
Guest User
Scenic Balcony Mei Yue Superior 2-Bedroom Suite
Stayed in Aug 2024
Family
3 review
3.5/5
Posted on Aug 19, 2024
The room is very clean, parking is free, the location is also very good, and there are many snacks and abundant businesses around. There are only two problems. One small problem is that the wifi signal of the suite is OK in the living room, but the signal becomes worse when entering the bedroom. The speed is very slow. Another big problem is that the sour soup and duoduo noodles restaurant at the entrance of the hotel is open-air. At one or two o'clock in the middle of the night, the diners are still there and making loud noises. No one cares. Even if all the windows are closed tightly, it is still noisy and I can't sleep. Shouldn't the hotel call the police in this case? Which city allows businesses operating in the open air along the street to make loud noises at one or two o'clock in the middle of the night without being cared about? I stayed in the hotel for a total of 3 days. On the first day, I didn't feel noisy in the room on the high floor. Later, I went to Yangshuo to play and came back to continue living here. I changed to a room on the lower floor. I guess the business of the duoduo noodles was not good that day and there were no guests, so I didn't feel noisy. On the last day, something went wrong. I had to go on a long-distance trip the next day. What should I do if I don't rest well! Calling the front desk can't solve it. I can only ask to change to a room on a higher floor. But a big family travels, all kinds of luggage are opened, and it is too troublesome to wake up the children in the middle of the night to pack the luggage and change rooms, and I can't change. Therefore, if you stay in this hotel, either stay in a high floor or in a room not facing the street. Never stay in a room on a low floor facing the street!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience with us despite your busy schedule. The hotel management sincerely apologizes for not bringing you a good stay experience and looks forward to your understanding. We will promptly report the problems you encountered to the relevant departments and actively make improvements. I wish you a smooth life and a healthy family!
Guest User
Scenic Balcony Star Motion Superior Double Bed Room
Stayed in Aug 2024
Business travelers
73 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Luxurious experience, perfect trip!
I recently had a very pleasant trip in this five-star hotel. From the moment I stepped into the hotel, I was attracted by the elegant environment and enthusiastic staff. The room is spacious and bright, and the furniture is elegant and comfortable, which makes people feel warm. The bedding and toiletries are all top brands, which makes me feel the warmth of home.
The hotel also provides a wealth of dining options, whether it is Chinese dishes or Western cuisine, every one is satisfactory. The restaurant environment is elegant and the waiters are friendly, which makes people feel very enjoyable. In addition, the hotel also has leisure facilities such as gymnasium and swimming pool, so that we can maintain a healthy lifestyle during the trip.
The most worth mentioning is that the hotel is in an excellent location, close to attractions and business districts, which is very convenient for us to visit the city. In addition, the hotel also provides a thoughtful pick-up service, which saves us a lot of time and energy during the trip.
Overall, I was deeply impressed by this five-star hotel, both in terms of hardware facilities and service quality. I will highly recommend it to my friends and family so that they can also experience the beauty here.
Original TextTranslated by Google
Response from Property: Dear guest: We are glad that you share your joy with us. Xingyue International Hotel is adjacent to Wanda Plaza. Downstairs is a local pedestrian street with everything from food, drink, entertainment and cinema. We will work harder and more attentively to improve the quality of the hotel's services. We sincerely hope that you will be satisfied every time you stay. All staff of Xingyue International Hotel (Guilin High-tech Wanda Branch) look forward to serving you again! I wish you a happy life!
Guest User
Scenic Balcony Mei Yue Superior 2-Bedroom Suite
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Very good, two bedrooms, one living room and one bathroom, feels like home. Clean and sanitary, friendly front desk service. Downstairs is a commercial area, very convenient for eating and shopping.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Xingyue International Hotel (Guilin High-tech Wanda Branch) and giving your review. The hotel's two-bedroom suite is a two-bedroom, two-living room and one bathroom. Each bedroom has two 1.8-meter beds, a 40-square-meter living room, and all living facilities are complete. It is the best choice for family travel. We will work harder and more attentively to improve the quality of the hotel's services. We sincerely hope that you will be satisfied every time you stay. All staff of Xingyue International Hotel (Guilin High-tech Wanda Branch) look forward to serving you again!
Guest User
Scenic Balcony Star Motion Superior Double Bed Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The environment is very good. Wanda Plaza is next to the hotel, which is very convenient. It is not convenient to take a taxi. The lady at the front desk has a nice voice and very good service. I will insist on choosing to come next time.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇星悦國際酒店(桂林高新萬達店)並給予點評!星悦國際酒店(桂林高新萬達店)致力於打造一種新的酒店文化,一種怡情的生活方式。酒店每間客房都有開放式陽台並免費配送茶包,泡一杯茶飲,可以讓您陽台閑坐慢聊,飽覽桂林美景。星悦國際酒店(桂林高新萬達店)期待成為您停駐在桂林的家!
Guest User
Scenic Balcony Mei Yue Superior 2-Bedroom Suite
Stayed in Nov 2024
Family
7 review
3.3/5
Posted on Nov 30, 2024
I have been traveling for a month and stayed in so many places, but this is the only hotel that has been stuffed with yellow cards. And it was stuffed twice within an hour of checking in. I don't know how it happened that someone just checked in and outsiders knew about it. This hotel is rated four stars on Ctrip, and the management is really poor. The house should be newly renovated when you enter the door, bright and beautiful. But the smell of furniture is very strong and pungent. Fortunately, I only stayed for one night and opened the windows for ventilation for a long time. The Wi-Fi of this hotel is also the worst I have ever stayed in. It is very stuck and will automatically disconnect. When you are scrolling, the video will become your own mobile network. I listened to a novel before going to bed, and when I woke up, I found that it was 5G. I don’t know how long I stopped using my own network. The last thing I want to complain about is the poor sound insulation. Even with the windows closed, you can still hear the noise outside. Light sleepers should be careful.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,給您帶來不好的入住體驗我們非常抱歉。您反饋的小卡片問題酒店已報警處理,關於網絡問題我們已報電信公司檢測,從源頭上解決問題;酒店傢俱都是原木,理論上不會有傢俱味道,您退房後我們也再次到房間檢查過,您入住期間聞到的味道很有可能是服務員在打掃衞生時使用了八四消毒水一時沒能散味導致。您提及的以上問題俱以提交酒店管理當局以期徹底解決。給您帶來的不完美的體驗我們再次表示最誠摯的歉意!
Guest User
Scenic Balcony Star Motion Superior Twin Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 5, 2024
Booked for my parents, they are very satisfied, the room has a balcony, a clothes drying rack, the sunlight shines in in the morning and it is very comfortable, it is surrounded by Wanda shopping district, shopping and dining are very convenient
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Xingyue International Hotel (Guilin High-tech Wanda Branch) and giving your review. The hotel is adjacent to Wanda Plaza, and downstairs is a locally built pedestrian street with everything from food, drink, entertainment and cinemas. We will work harder and more attentively to improve the quality of the hotel's services, and sincerely hope that you will be satisfied every time you stay. All staff of Xingyue International Hotel (Guilin High-tech Wanda Branch) look forward to serving you again! I wish you a happy life!
XiaoLLL
Scenic Balcony Star Delight Family Theme Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 16, 2024
I recommend this hotel when traveling with children. We booked a parent-child room. It is currently renovated, everything is new, and the room layout is also very user-friendly. The room has a small balcony, which is suitable for hanging clothes when traveling. Leave a message to the store when booking a room, and the customer service will respond to the guest's message, which is a great experience. A small suggestion, the frosted glass in the bathroom is relatively transparent, it would be better to install a curtain to avoid the embarrassment of the big baby.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and compliments! We are very happy to bring you a wonderful stay experience. Thank you very much for your valuable opinions on the hotel. We will make adjustments and improvements based on your opinions to give you a more perfect experience! Looking forward to continuing to serve you next time!
Guest User
Scenic Balcony Star Motion Superior Double Bed Room
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Excellent location, complete surrounding facilities, next to Wanda Plaza, the room is large and comfortable, the front desk service is also very enthusiastic, recommended, I will stay in this hotel next time
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇星悦國際酒店(桂林高新萬達店)並給予點評。酒店客房內都配置有伸縮晾衣架、USB接口、高速WIFI和免費茶包,讓每位入住客人都能感受家的舒適。我們會用更飽滿的熱情繼續為賓客提供優質、人性化的服務以及舒適的入住環境,為賓客營造賓至如歸的感覺,衷心期待您的再次光臨!
LJlinghunlijiachuzoule
Scenic Balcony Star Motion Superior Double Bed Room
Stayed in Feb 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The hotel is in a good location, convenient for travel, complete facilities, clean and sanitary, and the service is great. Overall it is good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Xingyue International Hotel (Guilin High-tech Wanda Branch) and giving us your comments. We will work harder and more attentively to improve the quality of the hotel's services. We sincerely hope that you will be satisfied every time you stay. All staff of Xingyue International Hotel (Guilin High-tech Wanda Branch) look forward to serving you again!
nuonuo2020
Scenic Balcony Star Motion Superior Twin Room
Stayed in Aug 2024
Family
6 review
4.0/5
Very Good
Posted on Aug 11, 2024
The room is quite big. It's more convenient to drive by yourself. Parking is free. Overall, the price is affordable.
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您入住星悦國際酒店(桂林高新萬達店)。酒店位於萬達購物廣場旁,步行至萬達衹需1分鐘,酒店門口就是公交車站,20分鐘便可直達市中心,交通十分便利。我們也將不斷完善酒店硬件設施,竭力給每一個入住客人以美好入住體驗!酒店全體員工期待您的再次光臨!