CIAO Hotel( Two Rivers and Four Lakes Elephant Trunk Hill)

CIAO Hotel( Two Rivers and Four Lakes Elephant Trunk Hill) Reviews

CIAO Hotel( Two Rivers and Four Lakes Elephant Trunk Hill)

Xiangshan District, Guilin, Guangxi, Chin, Xiangshan District, Guilin, Guangxi, ChinaView Hotel Details
CIAO Hotel( Two Rivers and Four Lakes Elephant Trunk Hill)
CIAO Hotel( Two Rivers and Four Lakes Elephant Trunk Hill)CIAO Hotel( Two Rivers and Four Lakes Elephant Trunk Hill)CIAO Hotel( Two Rivers and Four Lakes Elephant Trunk Hill)
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CIAO Hotel( Two Rivers and Four Lakes Elephant Trunk Hill) Guest Reviews

4.8/5
Excellent
5921 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(5921)
Positive reviews(5902)
Reviews with photos/video(3198)
Well designed(939)
Delicious breakfast(605)
Friendly front desk staff(465)
Excellent afternoon tea(148)
Has an infinity pool(123)
Nice bathtub(103)
Fantastic river view(77)
Negative reviews(17)
Anonymous User
Loft· Family Video Family Suite (100-inch Giant Screen Cartoon Projection + Spiral Staircase + Free Personality Play Space)
Stayed in Apr. 2024
Couples
7 review
5.0/5
Outstanding
Posted on 11. Apr. 2024
Great service! Amazing breakfast and high tea. Beautiful, modern and clean property. Amazing location. Would definitely stay here again if we return to Guilin. Highly recommended!!!
Response from Property: [Excellent location] [Adjacent to the beautiful Li River] [One step away from the scenic spot] Dear guests: Hello! Standing at a corner of the Li River, Qiao Hotel is a new light luxury hotel concept that combines art, modernity and individuality. It is very close to Elephant Trunk Hill, Convention and Exhibition Center, Zhengyang Pedestrian Street, Two Rivers and Four Lakes, which is very convenient. The Yu Restaurant is specially designed for you. It has exquisite and spacious panoramic floor-to-ceiling windows and a beautiful view of the Li River in front. It has an excellent viewing angle. You can enjoy the local customs of Guilin while enjoying the delicious food. I sincerely look forward to meeting you again!
Guest User
Kilig· Riverbank City View King Room( Landscape : Lijiang River Long Bridge | Green Gardens | Green Mountains And Colorful)
Stayed in März 2024
Couples
2 review
5.0/5
Outstanding
Posted on 28. März 2024
Amazing experience! Nice staff and great facilities, highly recommend!
Niko
Tiam · Impression Design King Room (Italian Minimalist Style + Ultra-quiet Floor Glass )
Stayed in Juli 2024
Couples
5 review
5.0/5
Outstanding
Posted on 26. Juli 2024
The room was great, easily 5*. Staff was super friendly and they could speak some decent english, which is super uncommon in this part of China. 5/5 would visit again
Guest User
Loft· Tatami Family Suite (Spiral Staircase + Children's Dolls + Free Personality Play Space)
Stayed in Mai 2024
Other
8 review
5.0/5
Outstanding
Posted on 18. Mai 2024
Just located beside Li river. Quiet and nice place. Spa is a good experience too. Super amazing morning rice noodle.
Char Shanghai
Kilig· Riverbank City View King Room( Landscape : Lijiang River Long Bridge | Green Gardens | Green Mountains And Colorful)
Stayed in Sept. 2023
Family
1 review
5.0/5
Outstanding
Posted on 18. Sept. 2023
Fantastic stay! Impeccable service. Great location, super clean and comfortable rooms and within walking distance to the Sun and Moon Pagodas and other beautiful scenic spots. The staff are really attentive and kind, especially Mr. Li, who took time to help us find the best local dishes nearby and pointed us in the right directions for the best places to visit within walking distance.
6/8
Response from Property: [Excellent location] [24-hour butler service] [Infinity swimming pool with full river view] [Buffet breakfast in front of the Li River] Dear value guest,Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to CIAO.
Guest User
Kilig· Riverbank City View King Room( Landscape : Lijiang River Long Bridge | Green Gardens | Green Mountains And Colorful)
Stayed in Dez. 2023
Family
1 review
4.7/5
Amazing
Posted on 26. Dez. 2023
Had really nice experience here, and I would definitely recommend to someone who is visiting Guiling.
Response from Property: Dear value guest,【毗邻秀美漓江】【环抱式迷人江景】【山水艺术空间之旅】Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to CIAO in the future.
Pat Y
Tiam · Impression Design King Room (Italian Minimalist Style + Ultra-quiet Floor Glass )
Stayed in Okt. 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 15. Okt. 2024
Excellent location and service
HungJackson
Kilig· Riverbank City View King Room( Landscape : Lijiang River Long Bridge | Green Gardens | Green Mountains And Colorful)
Stayed in Nov. 2023
Couples
2 review
4.2/5
Very Good
Posted on 5. Dez. 2023
A pleasant stay overall - The staffs are friendly and helpful. You can even notice that they are very attentive to their guest. It is great that this hotel does not allow smoking inside their facility (allowed outdoors only). Their gym is embarrassing but other than that, everything else seems nice. One thing that I am very disappointed about is that the photos of the Cozy Room (King Bed) has a river view. However, we did not have that. We had a full view of the buildings and streets instead.
Response from Property: 【毗邻秀美漓江】【环抱式迷人江景】【24小时管家服务】Dear Value Guest,Thank you very much for taking time out of your busy schedule to inform us of your recent accommodation. It was great to receive such a wonderful review from you and thank you for your recognition of the hotel service. Our impression rooms are mainly city view, some room types can see the distant river view, you are welcome to experience our river view room on your next stay, you can see the charming scenery of the Li River.We look forward to seeing you again in CIAO in the future.
Carlo
Echo·180° Landscape Immersive Viewing Suite (4 Meters Large Picture Window + Oriental Aesthetic Drunken Landscape)
Stayed in Apr. 2023
Family
7 review
4.5/5
Great
Posted on 8. Mai 2023
A little gem not your usual big hotel. The structure is well cared for, the service professional and courteous, where they speak good English. The breakfast is good although not very varied. We had a very good time overall and a great massage too. The terrace on the rooftop is very nice where you can have an excellent aperitif!
Response from Property: 【 Essential oil soothing SPA 】 【 Encircling charming river view 】 【 Tashan sunrise 】 Dear guest, hello! CIAO is a hotel designed and built according to luxury standards, with a grand and elegant decoration style, fashionable and simple, and a strong sense of space. The minimalist design style allows everyone to stay undisturbed by unnecessary elements. During your stay, no matter which area of the hotel you are in (such as the restaurant on the first floor, the dome hall, the outdoor endless swimming pool, the sky bar on the seventh floor, etc.), you can feel our unique atmosphere and style from other hotels. The combination of light and shadow is perfect, allowing everyone to easily capture a large visual experience. Don't neglect every guest who comes, try to meet their needs to the greatest extent possible, be anxious about their needs, and think about their thoughts.
Anonymous User
Tiam · Impression Design Twin Room (Italian Minimalist Style + Ultra-quiet Floor Glass )
Stayed in Okt. 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on 25. Okt. 2023
Exceeded expectations—well-designed hotel with friendly and helpful staff. The room was clean with little to no signs of wear and tear. Spa was also nice for the price.
Response from Property: 【意大利设计轻奢酒店】 【24小时管家服务】【浴缸爱好者首选】Dear value guest,Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly. Look forward to welcome you back to CIAO in the future.
Steph Carr
Crush·Li River View King Room (River Rhyme + Podai Green Mountain+ View Teahouse)
Stayed in Febr. 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on 12. Febr. 2023
Absolutely loved this hotel! I thought the pictures looked a bit too good to be true for the price, but the rooms look exactly like the pictures. My friend and I booked a twin city view room to share, but upon arrival we loved it so much we changed to 2 separate queen bed, river view rooms. The service was amazing, staff spoke English and were very helpful with us changing our booking. Breakfast was delicious, the spa is amazing and I even bought some of their spa oils to take home (spa oils and eye masks are provided complimentary in the rooms). Drinks in the mini bar are also free and refilled every day. Close to everything you want to see. Hotel even arranged a car for us to go to the rice terraces. Waimai is also delivered straight to your room. Perfect, will definitely stay here again.
Response from Property: [Comfortable river view pool] [Large silent French window in the whole room] [Full-angle river view room] Dear guests! Thank you for choosing our beautiful CIAO Hotel in Guilin. No matter how many advertisements, it is not as good as word of mouth. We have always attached great importance to word of mouth propaganda and more importance to the personal feelings of every guest. As long as you come to the hotel, you are our guests. We are willing to do our best to make your business trip or business trip easy and pleasant. We look forward to your coming again and feel the different style of CIAO Hotel. I wish you all the best~
Guest User
Tiam · Impression Design King Room (Italian Minimalist Style + Ultra-quiet Floor Glass )
Stayed in Juli 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 10. Juli 2024
This is an excellent hotel.
Matthew
Kilig· Riverbank City View Twin Room(Landscape : Lijiang River Long Bridge | Green Gardens | Green Mountains And Colorful)
Stayed in Juni 2023
Family
3 review
5.0/5
Outstanding
Posted on 12. Juni 2023
Everything about this hotel was great, the hotel is exactly as shown in pictures, nice and clean room, modern and minimalistic but warmly decorated. I will definitely stay there again next time!
Response from Property: [Full room large silent viewing french window] [270 ° river view sky bar] [Excellent geographical location] Dear distinguished guests, hello! The hotel opened in 2021 with very new facilities. The decoration style of the hotel is atmospheric and elegant, fashionable and simple, with a reasonable room layout and a strong sense of space. Located at the bridgehead of the Lijiang River, the hotel has a total of 63 rooms, covering high-speed wireless network. It is 2 kilometers away from Guilin Station, about 2 kilometers away from Xiangshan Park, Liangjiang Rihu Scenic Area, and the Sun Moon Twin Towers. We promise to provide every guest with a clean and comfortable accommodation environment and meticulous service. We will not neglect every guest who comes, and do our best to meet their needs. We are eager to meet their needs and think about their thoughts. Thank you again for your support of CIAO Hotel. Wishing you success in your dreams! Family happiness!
Diplodeac
Kilig· Riverbank City View King Room( Landscape : Lijiang River Long Bridge | Green Gardens | Green Mountains And Colorful)
Stayed in Mai 2023
Couples
5 review
5.0/5
Outstanding
Posted on 28. Mai 2023
The hotel has a very nice price/quality ratio. The room was beautiful and clean. The service was adequate. Would definitely recommend.
Guest User
Loft· Family Video Family Suite (100-inch Giant Screen Cartoon Projection + Spiral Staircase + Free Personality Play Space)
Stayed in Sept. 2023
Couples
2 review
5.0/5
Outstanding
Posted on 29. Sept. 2023
Great hotel in the city.