Building a, Xiangyuan building, Feishan street, Yunyan District, Guiyang, Guizhou, 550000, ChinaView Hotel Details
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Zhuzhou Zhixuan Hotel Guest Reviews
4.6/5
Very Good
2182 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(2182)
Positive reviews(2129)
Reviews with photos/video(370)
Easy to get around(174)
Classy environment(156)
Friendly front desk staff(155)
Close to metro(60)
Elevator was OK(29)
Tasty food(25)
Tasty coffee(24)
Stayed multiple times(14)
Negative reviews(53)
Anonymous User
Smart Light Luxury Twin Room (Smart Guest Control + Desk And Chair)
Stayed in Jul 2024
Travel with friends
4 review
3.7/5
Posted on Jul 9, 2024
The toilet quite dirty and everything was rusty and even got bug, but overall still acceptable.
Response from Property: We are very happy to see your comments, but one regret is that you did not give us a super satisfactory five-star rating. The toilet has unglazed, not dirty and not cleaned, and there are more mosquitoes in the summer. We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. If you come here again next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Chose a room with round bed, rather unique with nice decor. But the shower platform retains water due to uneven surface. There were stain marks on the linen though overall the room is clean.
Response from Property: We are very happy to see your comments, but it is a pity that you did not give us a super satisfactory five-star praise. However, we are also honored that our service has received such a high evaluation from you. We will continue to maintain this enthusiasm and sincere service for guests. We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of the opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Hollywood Cinema Double Bed Room (High-Definition Projection + Smart Guest Control)
Stayed in Jun 2024
Couples
6 review
3.7/5
Posted on Jul 2, 2024
Hotel is not within walking distance but too near to airport. No many private hires want to go. Taxi which charges a surcharge at night is the only choice
Response from Property: We are very happy to see your comments, but it is a pity that you did not give us a super-satisfied five-star review, but we are also honored that our service received such a high evaluation from you, we will continue to serve our guests with passion and sincerity. We are very sorry for your experience during your stay. Your valuable advice is very important to us, we will inform the relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again, give us a chance to apologize. Looking forward to seeing you again!
Jacob Watkins-Strand
Smart Room (Double Bed)
Stayed in Jun 2024
Solo travelers
34 review
4.2/5
Very Good
Posted on Jun 28, 2024
Not a bad place, but a bit of a musty smell in the rooms. There are better options in this price range in Guiyang, so one is better served looking elsewhere.
Response from Property: 看到您的點評小夥伴們萬分開心,不過有一點遺憾是您沒有給我們超級滿意五星好評,但是也很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為客人服務,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Hollywood Cinema Double Bed Room (High-Definition Projection + Smart Guest Control)
Stayed in Jun 2024
Couples
45 review
2.5/5
Posted on Jun 26, 2024
Location is good, at city center, though in a somewhat run down neighborhood. Metro station is only a few minutes away. Room is refurbished and comfortable enough, but bathroom was not renovated. Breakfast was poor with few selections. Not sure about service, the young man at checkin was unfriendly, he seemed annoyed. Woman at breakfast room was brusque.
Response from Property: [Enjoy freshly roasted sweet potatoes + welcome tea upon check-in] Dear guest, Xiaozhu is very sorry for bringing you a bad experience during your stay. Your valuable opinions are very important to us, and we will inform the relevant parties of your opinions. Department to improve service quality, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. If you have any questions during your stay, you can call the front desk through Xiaodu for feedback 24 hours a day ~ Xiaozhu will definitely work hard to improve and strive to be a first-class young man!
Abiigail
Smart Room (Double Bed)
Stayed in May 2024
Couples
8 review
4.5/5
Great
Posted on Jun 5, 2024
Overall it’s good! Location is very good. We love the smart room functions v much. It’s generally clean, however, there was a cockroach in the toilet during our stay, it was scary. We had to ask the receptionist to come and kill it.
Response from Property: 看到您的點評小夥伴們萬分開心,不過有一點遺憾是您沒有給我們超級滿意五星好評,但是也很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為客人服務,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Smart Room (Double Bed)
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Manyyfh I’m
Response from Property: [Intelligent customer control + reserved free parking space] Xiaozhu firmly believes that serving small prescriptions shows sincerity. When you go out, you will inevitably feel like you are traveling. All our care and attention are to make you feel the warmth and care even on the road, and no longer feel like a stranger in a foreign land. Thank you for your praise and affirmation, Xiaozhu is full of confidence and looks forward to seeing you again.
Guest User
Smart Room (Double Bed)
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 2, 2024
The room is clean and tidy. The location is very good. It is convenient to go anywhere. It is worth recommending
Original TextTranslated by Google
Response from Property: [Welcome tea + smart guest control] We are very happy to bring you a pleasant stay experience, and we also hope that you can be infected by our enthusiasm. We show the unique charm of high-end hotels to every guest with simple and comfortable style, warm and considerate service. Wake up with a smile and fall asleep sweetly. Here, every time you sleep well, you will be accompanied by a good dream. We will continue to work hard and look forward to seeing you again~~~
sevenyag
Smart Room (Double Bed)
Stayed in Apr 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel has been renovated and is generally quite new. The transportation is also convenient, with the subway just 100 meters downstairs. It is also very close to Taiping Road, a popular check-in spot, about 600 meters away. There is a vegetable market about 100 meters downstairs (which means there are a lot of food), with many snacks and it is also convenient to buy fruits.
Original TextTranslated by Google
Response from Property: 【Smart customer control + free parking reservation】Xiaozhu firmly believes that service is sincere in the details. When you are away from home, you will inevitably feel like a traveler. All our care and attention are to make you feel warm and cared even on the road, so that you will no longer feel like a stranger in a foreign land. Thank you for your praise and affirmation, which makes Xiaozhu full of confidence and look forward to meeting you again.
Guest User
Smart Light Luxury Twin Room (Smart Guest Control + Desk And Chair)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is of a suitable size, with good lighting, and a bay window for takeout. It is convenient for travel. There are many snacks and places to shop nearby. The sound insulation is also good, and the merchants will give away drinks. The air conditioning cooling effect is first-rate! Cooling is fast and cool
Original TextTranslated by Google
Response from Property: [Welcome tea + smart guest control] We are very happy to bring you a pleasant stay experience, and we also hope that you can be infected by our enthusiasm. We show the unique charm of high-end hotels to every guest with simple and comfortable style, warm and considerate service. Wake up with a smile and fall asleep sweetly. Here, every time you sleep well, you will be accompanied by a good dream. We will continue to work hard and look forward to seeing you again~~~
The environment is very good and quite convenient. I like it very much. There are many local snacks on the traffic street next to it.
Original TextTranslated by Google
Response from Property: [Smart Customer Control + Zilin'an Subway Station] After reading this review word by word, I was deeply moved. Such a serious and detailed review shows that you are so attentive to us. We will continue to provide guests with enthusiastic service and a comfortable and warm environment. We look forward to your stay again.
Guest User
Selected Double Bed Room (Smart Guest Control + Fresh Green Plants)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is comfortable and clean, the staff is polite and enthusiastic, and the front desk also delivers free roasted sweet potatoes in the afternoon. There is a snack street next to it, which is very convenient. If you go out to play, you must book this kind of comfortable hotel.
Original TextTranslated by Google
Response from Property: [Smart Customer Control + Zilin'an Subway Station] After reading this review word by word, I was deeply moved. Such a serious and detailed review shows that you are so attentive to us. We will continue to provide guests with enthusiastic service and a comfortable and warm environment. We look forward to your stay again.
Guest User
Smart Room (Double Bed)
Stayed in Apr 2024
Other
5 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The location is very good, and it only takes more than ten minutes to go anywhere.
I praise this late-night snack. It was almost eleven o'clock when I arrived at the store after a long journey. I was too lazy to go out to buy food, but I was confused by the aroma of the rice noodles made by the chef.
Not far from where I live, there are Chashan and Guichu Sour Soup Beef. It's quite close to Guiyang Station and Guiyang North Station by taxi.
Guiyang is really delicious! ! ! I will come again next time.
It is very convenient to check out at two o'clock. I went to the scenic spots in the morning and came back in the afternoon to rest.
I stayed for two nights. I was exhausted from crazy sightseeing during the day and was rated three times. I am a more objective person. After all, other aspects are good, so I still give a five-star review. If it were someone with a bad temper, I might give a bad review. You can change it to: write a review to provide gifts/food/other additional services. In this way, the guests will not feel uncomfortable, and you can also make data.
Guiyang is a good place, with beautiful mountains, beautiful waters, good people, and even better food~ See you if there is a chance
Original TextTranslated by Google
Response from Property: [Welcome tea + smart guest control] We are very happy to bring you a pleasant stay experience, and we also hope that you can be infected by our enthusiasm. We show the unique charm of high-end hotels to every guest with simple and comfortable style, warm and considerate service. Wake up with a smile and fall asleep sweetly. Here, every time you sleep well, you will be accompanied by a good dream. We will continue to work hard and look forward to seeing you again~~~
Guest User
Selected Double Bed Room (Smart Guest Control + Fresh Green Plants)
Stayed in Apr 2024
Solo travelers
82 review
4.0/5
Very Good
Posted on Apr 3, 2024
The sanitation and facilities are good, but the environment is so-so. The windows in the room are not soundproof. There are many cars on Ruijin Middle Road at night, and the noise is very loud. In addition, there was a power outage last night, and it was not until the morning that the power was restored. This is also very strange. Of course, this is not the hotel's fault, but the Guiyang power supply department's poor repair level.
Original TextTranslated by Google
Response from Property: We are very happy to see your comments, but it is a pity that you did not give us a super satisfactory five-star praise. However, we are also honored that our service has received such a high evaluation from you. We will continue to maintain this enthusiasm and sincere service to our guests. We deeply regret your experience during your stay in the hotel. Due to the line failure in the area, the hotel has been out of power and the landline cannot be used normally. We apologize for the bad stay experience you have. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Tony
Hollywood Cinema Double Bed Room (High-Definition Projection + Smart Guest Control)
Stayed in Mar 2024
Business travelers
11 review
1.0/5
Posted on Apr 2, 2024
Have you ever seen people sweating in their rooms with the lights on when there is a power outage in a hotel? They call the front desk and hang up all the time. Everyone nearby has electricity, but this hotel has no electricity. Did you not pay the electricity bill? It's really outrageous for the front desk to hang up and not answer the phone.
Original TextTranslated by Google
Response from Property: [Enjoy freshly roasted sweet potatoes when you check in] Dear guest, Xiaozhu is very sorry for the bad experience you have brought to you during your stay. Due to area line failure, the hotel has a power outage and the landline cannot be used normally. I wish you a happy life