Kempinski Hotel Guiyang

Kempinski Hotel Guiyang Reviews

Kempinski Hotel Guiyang

No. 68 Huguo Road, Guiyang, ChinaView Hotel Details
Kempinski Hotel Guiyang
Kempinski Hotel GuiyangKempinski Hotel GuiyangKempinski Hotel Guiyang
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Kempinski Hotel Guiyang Guest Reviews

4.7/5
Outstanding
2806 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(2806)
Positive reviews(2735)
Reviews with photos/video(519)
Friendly front desk staff(262)
Loved the night views(70)
Located downtown(52)
Luxurious(21)
Has rooms for families(17)
Negative reviews(71)
yoon
Executive Suite
Stayed in Mar 2023
Couples
28 review
5.0/5
Outstanding
Posted on Mar 4, 2023
This hotel is simply MUST STAY in Guiyang. Staff over there are all super friendly and helpful. Especially duty manager Luke Lu welcomed us with fruits, cake and lovely hand written card. Thank you so much. Room has spectacular view and you can look over all Guiyang from bird eye view. I stayed on 51st floor suite room which allows full access to executive lounge on 53rd floor from 2 to 10pm. Its location is in the heart of city, so Jiaxiulu甲秀楼,shoppings and restaurants ste in walking distance. Even airport is just 15 minutes drive. My wife and I really loved to stay here in Kempinski Guiyang and its name is now reliable one to make booking next times of trouble without any hesitation. 한국어가 능숙한 매니져 Jeff Wang도 있습니다. 가급적이면 스위트룸에서 최고의 뷰와 라운지와 서비스를 느껴보시길 추천드립니다.
6/14
Response from Property: Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Ladies and Gentlemen's efforts and genuine care to our guests. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Hongxiansheng
Deluxe Double Room
Stayed in Dec 2023
Friends
2 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Good location very convenient near airport
Response from Property: Dear Guest, Thank you for taking the time to share your kind feedback on your experience with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Kempinski Hotel Guiyang. We look forward to welcoming you back soon in the near future.
Guest User
Executive Deluxe Twin Room
Stayed in Mar 2023
Friends
6 review
5.0/5
Outstanding
Posted on Mar 29, 2023
We had one night stay in Kempinski. The hotel lobby was stunning with very nice designs. Our room was spacious and clean, the city views at night from the windows were just magnificent. The business lounge was on level 53 (top floor), which offered guests free afternoon tea, light dinner, and night drinks. Every staff member we met was very polite and friendly. Finally, I wish to say special thanks to the reception staff Kevin, who serviced us very patiently and professionally. We will be back surely and see you again!
Response from Property: Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Kevin's efforts and genuine care to our guests. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Friends
4 review
5.0/5
Outstanding
Posted on Nov 12, 2023
quantity tai. Xiao zhou hen hao
Response from Property: Dear guest, thank you for choosing to stay at Guiyang Kempinski Hotel and taking the time to share your stay experience. We are very honored that Kempinski's service has been recognized by you. We will continue to maintain and continuously improve it. Thank you for your support and love for Guiyang Kempinski. All hotel staff are always looking forward to your visit again!
Xanderdebeer
Deluxe Panorama Double Room
Stayed in Dec 2022
Couples
11 review
5.0/5
Outstanding
Posted on Dec 19, 2022
Great stay. Receptionist was kind and professional and made check in very smooth and easy. Classy enviornment and professional staff everywhere. By far the best hotel experience in Guiyang for me.
Response from Property: Dear Valued guest, thank you very much for taking your time to tell us about your experience with us. It is wonderful to know that our team could be able to serve you during your stay. Also it's glad to hear that your experience on reception services were offered friendly and helpful service. We look forward to serving you again in the near future.
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 22, 2023
Just great
Jacksjollies
Deluxe Panorama Double Room
Stayed in Oct 2021
Couples
33 review
4.0/5
Very Good
Posted on Oct 9, 2021
It feels unfair to give it 3 stars based on 1 thing but as is often the case with nicer hotels, they fail at the most basic thing required of a hotel - sleep. The AC in the room is terrible. Temperature got to its lowest at 4am when it was 25C in the room but throughout the day and early ours of the night it was 27C. If that’s not something that bothers you then this hotel is otherwise decent. Great view, nice bathtub, clean and comfortable (minus losing 5kg of body mass by the time of getting up). For me, tossing and turning all night and waking up more exhausted than when i went to bed in a hotel that charges that kind of money is unacceptable and would definitely put me off ever staying there again. Also, on a side note - the swimming pool isn’t 5 star. More like a low 4.
Response from Property: Dear Guest, Thank you for taking the time to share your kind feedback on your experience with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Kempinski Hotel Guiyang.We look forward to welcoming you back soon in the near future. Sincerely, Hotel Management Team
Guest User
Deluxe Room (2 beds)
Stayed in Jan 2022
Friends
11 review
5.0/5
Outstanding
Posted on Jan 22, 2022
Mia,Lydia very good
Dacaidian
Deluxe Double Room
Stayed in Jul 2024
Couples
35 review
4.8/5
Amazing
Posted on Jul 4, 2024
The room is quite new, the 46th floor is a bit high, the view is very good, the service is also good, there are many restaurants around, unfortunately I can't get used to any of them, it's about ten minutes walk to Jiaxiu Tower, you can choose this hotel when you come to Guiyang.
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Response from Property: Dear guests, thank you very much for staying at Kempinski Hotel Guiyang and taking the time to share your experience. The hotel is located in the most prosperous area of ​​​​the center of Guiyang, with convenient transportation and easy access to all directions. It is just a stone's throw away from the international shopping and entertainment center, and is surrounded by local delicacies. It is your best choice for business trips and leisure travel!
Guest User
Deluxe Double Room
Stayed in Jun 2024
Friends
16 review
0.5/5
Posted on Jul 1, 2024
The room is old, the whole room is dimly lit, the overall decoration reveals the style of old cadres, the facilities are seriously aging, the central air-conditioning is noisy, the bedding also reveals a sense of history, the service flexibility is poor, the services provided cannot match the price, except for the relatively good geographical location, the other features are really useless. I suggest you avoid it, you can increase your budget and stay in the Sofitel next door, or stay in the newly opened Huazhu or Jinjiang. The Liyi Hotel I stayed in the next day had much better facilities than this one, and I stepped on the Kempinski.
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Guest User
Deluxe Panorama Double Room
Stayed in Jun 2024
Family
27 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The day before yesterday, we arrived in Guiyang and checked into the Kempinski Hotel. The service of this hotel is very warm and thoughtful. We booked an executive suite, which is spacious and bright. The 180-degree large glass window overlooks the city scenery of Guiyang. And when we heard that we were here to celebrate our anniversary, they specially arranged a romantic welcome arrangement, made a double swan shape with towels, and sprinkled a lot of roses, which made us feel cordial and warm. There are also afternoon tea and supper every day, the meals are exquisite, the variety is wide, the taste is good, and the wine is rich and varied. There is a Huangping 12 zodiac clay whistle in the hotel room. There is a monkey in our room. If the guests like it, they can buy it for 39 yuan. This is a donation for Guizhou's environmental protection. We decided to buy one to support the environmental protection cause. When we checked out at the front desk, the front desk clerk said that the little monkey was given to you, and at the same time gave us a mug specially made to commemorate the 120th anniversary of the establishment of the Kempinski Hotel, welcoming us to stay in the Kempinski Hotel again in the future. It really feels very thoughtful.
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6/8
Response from Property: Dear guests, thank you very much for staying at Kempinski Hotel Guiyang and taking the time to share your experience. The hotel is located in the most prosperous area of ​​​​the center of Guiyang, with convenient transportation and easy access to all directions. It is just a stone's throw away from the international shopping and entertainment center, and is surrounded by local delicacies. It is your best choice for business trips and leisure travel!
Anonymous User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Xiao Xia at the front desk had a very good attitude and was very considerate and enthusiastic. She introduced us to nearby attractions and food, and gave us a self-made travel album. We upgraded our room so that we could overlook Jiaxiu Tower, which was a very good experience. The hygiene was also good. Although the hotel is quite old, the room was equipped with a smart toilet, which was very convenient and hygienic. The room service was also very fast and considerate, and the items were replenished very promptly. We were given mineral water every time. The bedding was very comfortable and clean. The only drawback was that the mini bar was charged, but the hotel was surrounded by convenient dining and shopping, so it did not affect us. The breakfast was also very rich, and local specialty beef noodles were also provided. It was also very convenient to travel. The Swiss Silver Bird next door also gave discounts to guests.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Kempinski Hotel Guiyang and taking the time to share your experience. The hotel is located in the most prosperous area of ​​​​the center of Guiyang, with convenient transportation and easy access to all directions. It is just a stone's throw away from the international shopping and entertainment center, and is surrounded by local delicacies. It is your best choice for business trips and leisure travel!
Zhengjunfeng
Deluxe Double Room
Stayed in Jun 2024
Family
21 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Overall, it reflects the quality of a five-star hotel! The location is excellent and travel is very convenient! You can overlook the beautiful city! Clean and tidy, although it is a bit old, the decoration style is still very good!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Kempinski Hotel Guiyang and taking the time to share your experience. The hotel is located in the most prosperous area of ​​​​the center of Guiyang, with convenient transportation and easy access to all directions. It is just a stone's throw away from the international shopping and entertainment center, and is surrounded by local delicacies. It is your best choice for business trips and leisure travel!
Guest User
Deluxe Panorama Twin Room
Stayed in Jun 2024
Friends
19 review
4.5/5
Great
Posted on Jun 16, 2024
The overall facilities of the hotel are old, but the hygiene, service and other aspects are good. The factors that deduct points are: the breakfast is very average (the freshly squeezed juice is very good); the air conditioner in the room is old and basically does not work when it is sunny in the west; the parking lot is seriously blocked due to the wedding car, which delayed the trip.
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Zozochen
Deluxe Panorama Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The hotel is in a good location, very close to Qingyun Market and Jiaxiu Tower. The view is great, you can see the whole city of Guiyang. The front desk service is enthusiastic. When I saw that there were children, I helped to upgrade the parent-child room, sent desserts, and prepared an ice bucket when I came back from dinner in the evening.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Kempinski Hotel Guiyang and taking the time to share your experience. The hotel is located in the most prosperous area of ​​​​the center of Guiyang, with convenient transportation and easy access to all directions. It is just a stone's throw away from the international shopping and entertainment center, and is surrounded by local delicacies. It is your best choice for business trips and leisure travel!