Sheraton Guiyang Guihang Hotel (Jiaxiu Tower Qingyun Market Store) Reviews

Every thing was good and in order. Looking forward to book again

Aircondition not working.. woke up both nights and mornings as Air conditioning suddenly stopped working. unable able to sleep well for the 2 nights. Technician came and checked on the first night and find room temperature about 25-26degC and fixed the AC. next morning A/C failed again. 2nd night woke up at 1 am from heat of the room. and AC again stopped working again…. so i called the Conciergr again. Unacceptable for a Sheraton badgel!

My judgment: - just 2 staffs I met with acceptable English - breakfast very poor: no cold cut, , no cheese, quality of food in best case 2nd class, no fish, therefore a lot of watery vegetables - no heating in the lobby and lobby lounge no heating at breakfast, guests were eating in thick winter garments (temperatures in the morning close to 0°C) - room cleaning not sufficient - defect water tap Never ever again! This is said to be a 5star hotel. Even not 4 stars...!

The room was very nice, the front desk was very good

Very solid, clean room. Centrally located.

I have been at other Sheraton hotels around the world and this one had by far the poorest hygiene standards. In addition, the rooms were tiny so was the bathroom and was lucking supplies such as conditioner and hand soap, the restaurant was closing early — around 22:00 — and the breakfast selection was nothing special. Finally, it was very hard to find someone to communicate in English.

A little bit old, but overall very good hotel and definitely value for money. Staff very friendly.

Really good location near Jiaxiu Pavillion. Clean and spacious rooms. Worth upgrading to the Executive room as you get access to the club lounge for free drinks and small buffet in the evening.

Clean and sanitary, the twin room is suitable for a family of four, free breakfast and afternoon tea, the service attitude is very good, and they called to ask if they could take back a pair of socks they left behind.

The location is very good, with Jiaxiu Tower just outside the door. The hotel facilities are a little old, but it only affects the appearance and does not affect the user experience. The service, environment and hygiene are Sheraton's usual standards, no problem.

The hotel is located in the old city, and it is very convenient to drive to the airport in 10 minutes. The 1.35-meter double bed is very friendly for families with children. I have stayed in five-star hotels no less than 50 times. For breakfast, the charge is strictly based on 1.2 meters. I have only encountered it twice, once in Kaiyuan, Hangzhou, and once in Sheraton Guihang. The glass of the hotel's floor-to-ceiling windows is relatively dirty, wasting such a high and wide view. Maybe because it is in the old city, the room is small.

The hotel is located next to the Jiaxiu Building, a landmark building in Guiyang. The front desk helped us upgrade our room. Looking out the window is Jiaxiu Building. Not far away is Qingyun Pedestrian Street and Guizhou National Museum. The hotel also sent a warm afternoon tea. Tian Xiuying, the room service staff, saw that we like to drink tea and thoughtfully put two more packs for us. We stayed in Guizhou for 16 days this time. We stayed in this hotel on the first day and the two days before leaving. It was very convenient to eat, drink and play. The whole trip to Guizhou was very successful. In addition, all tourist attractions in Guizhou are clearly marked with prices. The taxi and parking fees are relatively low. Welcome everyone to Guizhou

Convenient travel, good environment, good service, free upgrade to sea view room, opposite is Jiaxiu Building

Old five-star hotel, grand lobby, good front desk service. Clean and tidy rooms, good surrounding environment, convenient transportation. Very close to Jiaxiu Tower, 10 minutes walk away.