Grand Skylight International Hotel Reviews

The hotel is very comfortable with spacious room. It is pretty convenient located near Mrt station. It offers a good breakfast. Hotel service was very good. They always provide chrysanthemum tea and red tea at the reception area. I would definitely recommend it.

Service is not bad

The experience was great. We didn't have time to check out, so the front desk lady helped us delay it. The various facilities were also great. I love it 😘😘

The room was great, clean, tidy and comfortable, and the decoration was also very exquisite. It was very good to rest in the hotel after traveling. The hotel is also close to the subway station, which is very convenient for travel. Xiao Tang at the front desk was very friendly and patiently answered some travel-related questions. I will stay here again next time I come to Guiyang.

The hotel lobby is very nice. There is a subway station right outside the door, which is very convenient. The front desk staff has a very friendly smile.

It was a very good stay. The New Year limited edition room card set was really festive and beautiful. I asked for a few as souvenirs when I checked out. Secondly, I have to praise the room for being large, spacious and bright. The surroundings are also very quiet. It is very comfortable to live in. The bathroom and shower room are multi-purpose, which is very clever. Thumbs up 👍

A decent hotel The guy who checked me in was nice, at least he smiled and was able to communicate. The check-out in the morning felt too mechanical and cold. The robot delivered the food from Ele.me in the middle of the night, but got the wrong room number (I didn't know which room ordered the food, and the robot delivered it to our room). Two calls came in the middle of the night, and no one asked or apologized when I checked out in the morning. The service is still lacking, lacking warmth.

The room was arranged next to the elevator, and the soundproofing was very poor. People started using the elevator at 6 o'clock in the morning, and I kept hearing the noise of the elevator going up and down. It felt like sleeping on a construction site, which was very uncomfortable. The hair dryer didn't work either. It broke after a few seconds of use. The front desk didn't deliver it for a long time, so I had to go out with wet hair in a hurry. Not a good experience🙀

The hotel room is large and well-equipped with facilities, including a gym and swimming pool. There is a wide variety of breakfast options and various taste preferences. There are many restaurants on the street outside the hotel to meet your dining requirements. Special thanks to Xiao Tang at the front desk. We were a group of 6 and stayed for 8 days. Five of us got sick. (We originally booked a two-day stay at a discounted rate). We asked for a one-day refund online, but no refunds were allowed online. We were all ready to give up taking a taxi and leave. Fortunately, after Xiao Tang at the front desk understood our situation, he kept calling to communicate with his superiors and enthusiastically helped us resolve the one-day refund for 6 people through official channels. Although the money is not much, it reflects the warm-heartedness, hospitable kindness and fair attitude of Guizhou people. So I would like to thank Xiao Tang at the front desk for her serious work attitude and her top priority in serving passengers. We would like to give her a five-star thumbs up for her serious work and pragmatic attitude in helping passengers solve their problems! Everyone in the service industry has this kind of work attitude and service spirit, which will definitely bring glory to their unit.

I booked tickets for my mother, grandma, and aunt more than a month in advance to avoid the peak of May Day and send them to Guizhou for fun. I booked Grand Skylight Hotel in Guiyang for the first night, but I didn't expect it to be so bad. Hygiene: When my mother's room opened the quilt, she saw a dead cockroach with a broken leg on the bed, which scared my mother. She didn't contact me immediately but found the front desk, and then contacted the hotel front desk, and the hotel changed a room. It was really disgusting to have dead cockroaches on the bedding when she was about to go to bed in the middle of the night. My mother said it really scared her. When she checked out this morning, she said that the lobby manager had contacted her and asked her to send perfume to apologize, but as a hotel, even the most basic hygiene is like this. It's really not something that can be solved by giving a small gift. Originally, because I was busy with work, I was very worried that my mother, grandma, and aunt would not eat well or sleep well when arranging the Guizhou trip. The hotels I booked were all four-star and five-star hotels throughout the trip. I didn't expect that there would be such a bad thing when I opened the quilt and saw cockroaches when I was about to go to bed. I was really angry when I sent my elders out to play and it turned out like this on the first night.

Environment: Clean, Service: Thoughtful Facilities: Complete

The hotel has very convenient transportation and a very good location. The hotel staff is very good and the hotel environment is good. It is clean and tidy and very comfortable to live in. It is very suitable for business trips and family trips.

The room is very satisfactory, the service attitude is very good! The breakfast is rich! The tableware is very clean! The environment is very satisfactory! The room is very clean! The overall environment is very satisfactory! The rest environment is very quiet! In short, this stay is very satisfactory!

I saw it on Ctrip as a 5-star hotel, 421 yuan per night including two breakfasts, so I thought it should be fine and booked it. But it turned out to be far from it. Except for the large room and the attitude of the waiter, the rest of the hotel did not meet the 5-star standard at all, and it could only be 3 stars at best, which was not worth 421 yuan at all. I don't know how Ctrip rated the 5 stars, I suggest that Ctrip officials go and experience it in person and then re-rate the star rating.