M Hotel (Guiyang Huaxi Park) Reviews
M Hotel (Guiyang Huaxi Park)
Guizhu Road, Huaxi District, Guiyang, Guizhou, ChinaView Hotel Details
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M Hotel (Guiyang Huaxi Park) Guest Reviews
4.6/5
Very Good
1394 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1394)
Positive reviews(1366)
Reviews with photos/video(345)
Classy environment(161)
Friendly front desk staff(127)
Large rooms(120)
Many amenities(93)
Convenient parking(60)
Delicious breakfast(57)
Nice toiletries(27)
Convenient public transportation(8)
Negative reviews(28)
SU SING DANIEL
Qingju Smart Double Bed Room (Stress-Free Sleep, Good Lighting, Light Luxury Bedding)
Stayed in Feb 2023
Solo travelers
5 review
Outstanding
Posted on Mar 19, 2023
The hotel is located 5 minutes from the main town area. There are also plenty of food choices available next to the hotel
Response from Property: 感謝您入住酒店並分享，很開心與您相遇在爽爽的貴陽，並幸運的陪您度過一段美好的時光，能為您的旅途錦上添花，我們覺得是特別有意義的事情，不忘初心，方得始終，一直都是我們的座右銘， 我們也會帶着初心一直行駛在“家”的旅途中，期待您再次回家!
Guest User
Qingju Smart Double Bed Room (Stress-Free Sleep, Good Lighting, Light Luxury Bedding)
Stayed in Jun 2022
Business travelers
2 review
Outstanding
Posted on Jul 24, 2022
Fantastic hotel and staff, they remembered me from last time and gave me a free upgrade to a huge room!
Furniture and bedding is all excellent, with great little touches like waterfall shower and Bluetooth speaker that plays music when you start the shower!
Staff are very thoughtful and take initiative with you, like asking if you want to borrow an umbrella for example.
Hardware is great and comparable with premium business hotels like Crowne Plaza.
Excellent stay and will come back when in the Guiyang area.
Response from Property: 一个人最幸福的时刻，就是找对了人，一段旅程最开心的时刻，就是找对了“窝”。小麗励志要做到最好，你们才是我们最好的鉴定师。喜欢就经常回来哦，下次让您看到更美更好的我!小麗祝您身体健康!
Guest User
Standard Room (2 Beds)
Stayed in Oct 2024
Family
9 review
Great
Posted on Nov 18, 2024
The location is excellent, with many restaurants nearby and a variety of food to choose from. And the price is affordable. There is parking lot.
The facilities are complete and the lobby is bright and has a seating area.
The room is spacious, the bathroom is large, dry and wet are separated, and the toilet paper is of good quality.
The front desk is friendly and the check-in and check-out times are very user-friendly.
The breakfast is not bad. Although there are not many varieties, the products are good, including coffee, milk, etc.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your high praise for our hotel! Your detailed feedback is very valuable to us. It not only affirms our efforts, but also points out the direction for our future work. We are always committed to providing the best service and the most comfortable living experience for every guest. Your satisfaction is our greatest motivation to move forward. Looking forward to your five-star review.
Guest User
Qingju Smart Double Bed Room (Stress-Free Sleep, Good Lighting, Light Luxury Bedding)
Stayed in Jul 2024
Booked for others
1 review
Outstanding
Posted on Aug 19, 2024
I visited the hotel rooms before placing the order, and I booked it as soon as it was okay. The overall feeling was good, the transportation was convenient, the parking was very convenient, there were a lot of restaurants around, and there were many types of breakfast, including everything you should have. There is aromatherapy in the guest room hallway, and you can smell it when you step out of the elevator.
Original TextTranslated by Google
Response from Property: Hello dear guest! Your reviews fully demonstrate your recognition and satisfaction with our hotel. This is not only an affirmation of our work, but also a motivation for our continuous improvement. We will continue to work hard to improve service quality and provide every guest with a better and more comfortable accommodation experience. Thank you for your review and we look forward to your visit again!
Guest User
Qingju Smart Double Bed Room (Stress-Free Sleep, Good Lighting, Light Luxury Bedding)
Stayed in Jul 2024
Other
1 review
Outstanding
Posted on Aug 11, 2024
The location of the hotel is easy to find. It is next to Huaxi Park. You can go for a walk after eating. The service is very friendly. We upgraded our room for free. The room is large and fully equipped. The main room has a small refrigerator to store ice. The bottled water is very good, the breakfast is very rich👍, the first choice for travel, overall very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, I am very happy to receive your detailed review! We are glad that you are very satisfied with the hotel's location, services and facilities. The proximity of Huaxi Park is indeed a big plus for taking a walk after a meal. We are also glad that you enjoyed the free upgrade to your room and the convenience of a small refrigerator. The rich selection of breakfast to meet the needs of different guests is also the direction of our efforts. We look forward to your next visit, we will serve you wholeheartedly! 👍
julialiu5
Yi Ju Smart Double Bed Room (Mini Fridge + Beautiful Night View + Light Luxury Bedding)
Stayed in Jul 2024
Family
36 review
Posted on Aug 9, 2024
I have never stayed in a hotel with such poor soundproofing. The water room upstairs felt like an earthquake. Breakfast is also very perfunctory. Worst at the same price. But the location is pretty good and quite convenient. The service is also okay. The facilities are just too poor.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience. We sincerely apologize for your dissatisfaction with the soundproofing and breakfast. We will take your feedback seriously to improve the facilities and breakfast. We are glad that you recognized the hotel's location and service. We will continue to work hard to improve the overall experience and look forward to your visit again so that we can have the opportunity to provide you with better service. If you have any other suggestions, please feel free to contact us. Wish you all the best!
Letangfenghuodebaizhou
Standard Room (2 Beds)
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jul 31, 2024
The room is clean and hygienic, the price is affordable, and parking is free for 48 hours. You can't take the elevator between floors without swiping the room card. It gives the impression that it is quite safe.
There is a robot in the hotel that delivers items. The children are very happy and gain knowledge.
The hotel breakfast is delicious
Original TextTranslated by Google
Response from Property: The brief encounter is also a very beautiful memory! Thank you very much for your support and recommendation! Your satisfaction has always been our ultimate pursuit. We will continue to improve ourselves to ensure that we will provide you with better hotel services and hotel experience next time! Finally, I wish you success in your work and a happy life
Guest User
Standard Room (2 Beds)
Stayed in Feb 2023
Solo travelers
2 review
Outstanding
Posted on Mar 26, 2023
A great stay experience. The hotel environment is very good and clean. The toiletries are very useful. The waiters are attentive and courteous. The rooms are well-equipped. The hotel is in a great location. It is very convenient for eating and shopping around. The front desk also gave us a free breakfast. The breakfast samples are rich and taste good. I am very satisfied.
Original TextTranslated by Google
Response from Property: Hello dear customer! , thank you for sharing your stay experience. Your praise, satisfaction and appreciation are the sunshine in Xiaoli's life, illuminating a future where Xiaoli will not forget her original intention and forge ahead. I hope you will bring your family and friends to meet Xiaoli again ~ I wish you a happy life and Good Morrow!
Pikamao-
Standard Room (2 Beds)
Stayed in Dec 2022
Family
2 review
Outstanding
Posted on Jan 9, 2023
Facilities: The hotel is very comfortable with complete facilities!
Service: If there is a need, it will be resolved in time, and the service attitude is very good. The room service staff heard that I needed a lighter and went to look for it! Really sweet! ! ! !
Hygiene: Very good, it can be seen that it is cleaned very well
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Xiaoli's residence. We look forward to seeing you again to review our progress, and wish you a happy day!
Guest User
Yi Ju Smart Double Bed Room (Mini Fridge + Beautiful Night View + Light Luxury Bedding)
Stayed in Oct 2022
Solo travelers
1 review
Outstanding
Posted on Nov 20, 2022
This hotel is very nice, clean and hygienic. The lady at the front desk is very friendly. It is spacious and bright inside. The room is very large. The key is that it is very quiet at night. I will continue to choose this hotel next time
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support to our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether on business trip or travel! Sincerely look forward to your coming again!
Guest User
Business Double Bed Room (Mini Fridge + Smart Control + Luxurious Bedding)
Stayed in Sep 2022
Couples
9 review
Outstanding
Posted on Oct 23, 2022
Every time I stay at Lavande Huaxi Park Hotel in Huaxi, the front desk service is very good, the hotel environment is also very good, the surrounding is close to Huaxi Park, the bus station is at the door, there are many restaurants around, the stay is very comfortable, five-star praise! ! !
Original TextTranslated by Google
Response from Property: The happiest moment for a person is to find the right person, and the happiest moment for a journey is to find the right "nest". Xiaoli is determined to do her best, and you are our best appraisers. If you like it, come back often. Next time, I will show you a more beautiful and better me! Xiaoli wishes you good health!
Jiayadaojunjun
Standard Room (2 Beds)
Stayed in Jun 2022
Family
3 review
Outstanding
Posted on Jul 11, 2022
The location is super good, there are a lot of delicious food around, the front desk also upgraded my room with me, and the breakfast is rich.
Original TextTranslated by Google
Response from Property: Dear Liyou, hello~ Reading your sharing really warms Xiaoli’s heart. They say that Laifeng’s service is the most heart-warming, but now I find that the service from you is definitely more heart-warming. N times, thank you for your generous praise. This will be the biggest motivation for us to move forward. Xiaoli will continue to maintain it, Good Morrow!
Linjianliudazhu
Romantic Smart Room (Fridge)
Stayed in Mar 2022
Couples
31 review
Very Good
Posted on Apr 21, 2022
The baby elephant with the towel stack is very cute, the hygiene is good, and the room is big
It was just at night that the cover of the air conditioner case fell off suddenly, I was shocked and told the front desk not to come all the time, and finally I buckled it up by myself😅
Original TextTranslated by Google
Response from Property: Dear guest officer, thank you very much for staying at Lavande Hotel Guiyang Huaxi Park. It is a pity that I did not give you a good check-in experience. Xiaoli will continue to work hard to improve. I look forward to your visit again and look forward to having you Oh, Good Morrow!
Anonymous User
2-bed Room
Stayed in Jul 2022
Family
10 review
Posted on Aug 5, 2022
Extremely bad, water leaks everywhere, moldy wallpaper, pillows are speechless😓, but the next day I found that the door can be opened directly from the outside. Fortunately, it was locked at night.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you very much for finding Xiaoli to rest for you in the vast crowd. I am very sorry for giving you a regretful check-in experience here. Our store sincerely apologizes. We will definitely strengthen rectification for your feedback. Satisfaction is only the starting point, and the service has no end. Xiaoli will continue to work hard, hoping to show everyone the best side; the pace of progress will never stop, looking forward to meeting you next time! Good Morrow!
Guest User
Qingju Smart Double Bed Room (Stress-Free Sleep, Good Lighting, Light Luxury Bedding)
Stayed in Jan 2022
Family
2 review
Posted on Feb 2, 2022
I checked in at 11 o'clock in the evening on the first day of the new year, and found that the TV was not connected to the Internet. I called the front desk and said to send someone to fix it, but no one came when I checked out the next day. The child jumped into bed excitedly. I was startled when I pulled the quilt away. There were black scum and fluff on the sheets and quilt cover. I called the front desk to ask the cleaning lady to change the sheets. The front desk said that the auntie had already left work. I cleaned it up by myself for a long time, so I just made do with it for one night. In any case, it is also the Lavande Hotel in the provincial capital city. The cleanliness and service are so good that people like me who live in hotels for a year are speechless.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, welcome to Lavande Hotel Guiyang Huaxi Park Branch. I am the manager of the hotel. I am very sorry to give you a very bad check-in experience in the New Year. I sincerely apologize. I have received your feedback and have taken it seriously. Pursuing responsibility, due to the Spring Festival holiday, the work attitude of the front desk and the control of the guest room were relaxed. We did not handle it well. All reasons are not an excuse for us to shirk responsibility. Satisfaction is only the starting point, and the service has no end. Xiaoli will continue to work hard. I hope to show the best side to everyone, and the pace of progress will never stop. Looking forward to meeting you next time, I wish you a happy new year!