M-one Hotel

M-one Hotel Reviews

M-one Hotel

Near Huaguoyuan Street (24F, 1F No.7 Huaguoyuan International Business Port), Nanming District, Guiyang, Guizhou, 550000, ChinaView Hotel Details
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M-one Hotel Guest Reviews

4.4/5
1447 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(1447)
Positive reviews(1379)
Reviews with photos/video(455)
Classy environment(187)
Friendly front desk staff(113)
Easy to get around(85)
Delicious breakfast(78)
Well designed(26)
Nice toiletries(18)
Excellent room layout(15)
Elevator was OK(13)
Negative reviews(68)
Guest User
M-One Premium Round Bed Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Easy to get a cab out front or walk less than a kilometer to the subway. Lots of restaurants nearby. Clean room, good amenities. The carpet is a little old looking, but that was the only thing and everything else was good.
Response from Property: Dear customers, thank you for your suggestions and recognition, the hotel to take the mattress is a five-star hotel exclusive “Golden Kerr” mattress, air-conditioning is Hitachi's air conditioning! It Won't destroy the ozone layer, and it's harmless! All the facilities and goods are carefully selected by the boss, the hotel carpet is also in accordance with the room style together, in order to ensure the quality of health and Environmental Protection! This is also Ming has been pursuing for each guest to provide a warm, comfortable living environment! Now the shop has launched a winter pre-appointment to open air-conditioning services, that is, you can feel the hotel full of warmth! Call the front desk if you need anything! Mingyi hotel staff wish you a happy life!
Guest User
Guestroom (2 Beds) (Special
Stayed in Feb 2022
Business travelers
15 review
2.2/5
Posted on Feb 11, 2022
If you have a car don't stay there, no free parking. We had to pay 40 per night for parking The check in and check out took very long, they took 200 deposit and you had to wait 30mins to get it back the next day. The room has no free slippers , it has two bags of slippers that cost 30yuan per pair of you open it so be careful not to open it and use some of the other amenities. Almost nothing is free because you gotta pay for using slippers. The bed is comfortable and the mat is very dirty The AC doesn't work well and we got cold all night. I won't stay there again. It was a terrible experience. Hope they upgrade soon Also it's hard to find the hotel. The decoration us modern and nice but the parking fee is costly and the AC doesn't warm the room well and hardly anything free, even gotta pay for slippers and having a dusty dirty mat..that's not cool
Guest User
Guestroom (Double Bed) (Special
Stayed in Oct 2021
Couples
96 review
3.5/5
Posted on Oct 8, 2021
Rug was definitely a bit dirty and the location is a bit hard to find, as I needed to walk through a storefront and find a rather hidden elevator. They should definitely be more clear with directions. The bed was fine but the bathroom setup was incredibly unusual, with only a transparent window separating the toilet from the rest of the room. Overall the layout was odd in general.
Response from Property: Hello, distinguished guests: I'm sorry that I didn't give you a good check-in experience, and thank you very much for your comments. We have actively feedback to the relevant departments for rectification. Because the urban management is not allowed to hang signs in high-rise buildings, the hotel signboards have been forced to be demolished. In addition, the hotels in Huaguoyuan are basically apartments, so it is a little difficult to find guests who are not familiar with the location. This is also the hotel's most distressing problem. At the same time, our department is also actively trying to solve this problem. The room pattern is carefully designed by designers. Many guests in our family also like this layout. I can only say that everyone's preferences are inconsistent. The hotel has prepared a total of 10 room types for different guests to choose from. Next time you don't like guests to contact the front desk to change rooms for you. I'
Anonymous User
Guestroom (2 Beds) (Special
Stayed in Feb 2022
Business travelers
20 review
5.0/5
Outstanding
Posted on Feb 7, 2022
nice and good
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and speaking highly of our hotel. Your satisfaction is our greatest responsibility and honor. Mingyi Hotel is committed to providing excellent service to our guests. Your arrival and affirmation are our continuous improvement. Momentum and direction. Parting is not the end, but the beginning of another encounter. Mingyi Hotel wants to continue to accompany you to enjoy comfortable travel and quality time. All hotel staff are waiting for you and look forward to meeting you next time! I also wish you happiness and joy forever, thank you! !
Xiaojiahuo…
M-One Smart Choice Double Bed Room
Stayed in Aug 2024
Travel with friends
22 review
1.0/5
Posted on Aug 29, 2024
Facilities: The stickers on the corners of the wall fell off and there was a smell. Hygiene: There were small moths as soon as I entered the room, and the drain was very dirty. Environment: The air conditioner was OK, but the refrigerator was broken. The restaurant environment was also very simple, the food was very simple, and the fruit did not look fresh, and the rice was also very dry. There was no front desk staff on the 24th floor, and I didn't see any staff, and I didn't answer the phone. Service: As a four-diamond hotel, there is no value-added service, and the main service is not good. When checking in and out, the staff were very indifferent, and they were sitting to check in. Even two-star hotels know politeness and respect. Even if they see guests sitting, they will stand up and say hello to handle it. As a result, I said thank you and asked something, but there was no polite language at all. The tone of the call to urge me to check out was not good. I didn't exceed the time limit, and I just hung up the phone, and there was no polite language to end. As a guest, I thought I was very polite and respectful to the service staff, but in return, they were still impolite and even a little arrogant! As a service industry, I think the basic service concept should be there. I don't know if the hotel has any training. The hardware facilities are damaged, which is understandable, but the attitude and politeness are really unacceptable. Not even as good as the attitude of the housekeeping auntie. The housekeeping auntie is really good, smiling and polite. She is very good at closing, opening, knocking and talking. Real personal experience evaluation.
Original TextTranslated by Google
Response from Property: We apologize for the bad experience you had. Thank you for pointing out the problem and giving us suggestions. Our hotel has criticized and rectified all departments in response to the problem, and plans to set up value-added services. We look forward to your visit and guidance again.
Guest User
Guestroom (2 Beds) (Special
Stayed in Aug 2024
Family
3 review
4.2/5
Very Good
Posted on Aug 4, 2024
The main point is convenience. There are delicious food and drinks everywhere. The location is convenient for visiting friends. The room is a bit noisy facing the street, but the facilities are complete. The bathroom is dirty at the junction with the outside, but everything else is ok.
Original TextTranslated by Google
Response from Property: First of all, welcome to colorful Guizhou, beautiful Guiyang, and meet at Mingyi. Huaguoyuan is located in a relatively lively and concentrated area in the urban area of ​​Guiyang, which is a collection of commercial and residential complexes. Mingyi Hotel is close to the central shopping mall-Dolphin Plaza. The area of ​​the hotel is the actual area, and different design styles provide you with different stay experiences. The hygiene issues you mentioned have been arranged for comprehensive treatment. Thank you for your suggestions. Looking forward to your visit again.
Wallhyc
Guestroom (Double Bed) (Special
Stayed in Jun 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Very good hotel! Thoughtful service, warm reception, breakfast provided! We were also given an upgraded room! Overall very satisfied! The room was clean and comfortable! I recommend everyone to come to this hotel!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for booking Mingyi Hotel as your place of stay. Your affirmation is our driving force for progress, and your satisfaction is our eternal pursuit! All our staff will continue to work hard to create more comfortable, caring and reassuring services for you. We also sincerely hope to have the opportunity to provide you with more satisfactory quality services. We sincerely accept your suggestions and will actively improve them. I wish you a happy life and a smooth work!
Guest User
Guestroom (2 Beds) (Special
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The hotel lobby is very nice, spacious and bright, with quality decoration. Downstairs is lively and there are many places to eat. It is very close to the White House and Dolphin Square, just a 5-minute walk away.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for booking Mingyi Hotel as your place of stay. Your affirmation is our driving force for progress, and your satisfaction is our eternal pursuit! All our staff will continue to work hard to create more comfortable, caring and reassuring services for you. We also sincerely hope to have the opportunity to provide you with more satisfactory quality services. We sincerely accept your suggestions and will actively improve them. I wish you a happy life and a smooth work!
Guest User
Guestroom (2 Beds) (Special
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The hotel is located in the center of Huaguoyuan, which is convenient for shopping and has considerate service, which makes people feel comfortable. The breakfast is also quite good, with rich variety and high cost performance.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for booking Mingyi Hotel as your place of stay. Your affirmation is our driving force for progress, and your satisfaction is our eternal pursuit! All our staff will continue to work hard to create more comfortable, caring and reassuring services for you. We also sincerely hope to have the opportunity to provide you with more satisfactory quality services. We sincerely accept your suggestions and will actively improve them. I wish you a happy life and a smooth work!
Guest User
Guestroom (Double Bed) (Special
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The bed in the hotel is very soft and comfortable to sleep on. The toiletries of Gardenia smell very good. The room is clean and comfortable. It is lively downstairs and there are many places to eat. The transportation is convenient and it is very close to the subway station. The price-performance ratio is very good. I will choose this hotel to stay next time. The service staff is very enthusiastic and happy to provide various help. The toothpaste of the Oral brand is good, and it can be seen that it is very attentive.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for booking Mingyi Hotel as your place of stay. Your affirmation is our driving force for progress, and your satisfaction is our eternal pursuit! All our staff will continue to work hard to create more comfortable, caring and reassuring services for you. We also sincerely hope to have the opportunity to provide you with more satisfactory quality services. We sincerely accept your suggestions and will actively improve them. I wish you a happy life and a smooth work!
Guest User
Guestroom (2 Beds) (Special
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 19, 2024
.The downstairs is lively and there are many places to eat. Good location and convenient transportation. The room is comfortable and sanitary, and the service staff is very enthusiastic. The breakfast is rich in variety and very cost-effective. The hotel is located in the center of Huaguoyuan, which is convenient for shopping. The service is thoughtful and makes people feel comfortable
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for booking Mingyi Hotel as your place of stay. Your affirmation is our driving force for progress, and your satisfaction is our eternal pursuit! All our staff will continue to work hard to create more comfortable, caring and reassuring services for you. We also sincerely hope to have the opportunity to provide you with more satisfactory quality services. We sincerely accept your suggestions and will actively improve them. I wish you a happy life and a smooth work! !
Guest User
Guestroom (Double Bed) (Special
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The hotel's public area is large, with billiards for playing. The rooms are comfortable and sanitary, the service staff are very enthusiastic and willing to provide all kinds of help, and the design of the room layout is also very unique. The price-performance ratio is good, and I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for booking Mingyi Hotel as your place of stay. Your affirmation is our driving force for progress, and your satisfaction is our eternal pursuit! All our staff will continue to work hard to create more comfortable, caring and reassuring services for you. We also sincerely hope to have the opportunity to provide you with more satisfactory quality services. We sincerely accept your suggestions and will actively improve them. I wish you a happy life and a smooth work! !
Guest User
M-One Smart Choice Double Bed Room
Stayed in Jun 2024
Couples
3 review
1.6/5
Posted on Jun 3, 2024
First of all, there is the issue of integrity. The clerk said that after the aunt checks the room, the deposit will be refunded in the same way. But I took the high-speed train back to my home 900 kilometers away, and the deposit has not been refunded. In desperation, I called to inquire about the situation and was told that I forgot to return it. If I don't call, will I still be refunded? The deposit was immediately refunded 2 minutes after hanging up the phone, which was a very bad experience. This may be a common problem in Guizhou hotels. The same situation happened to the hotel I booked in Tongren before. Then the environment is a hotel-style apartment, a 38-story high-rise building with only 8 elevators and a hospital on the sixth floor. Mingyi rented the 4th floor. The upper floor is the Hanting. The layout and size of the rooms can be understood to be the same. But the strange thing is that Hanting is a 2-star hotel and Mingyi is a 4-star hotel. The house prices of 4-star hotels are cheaper than those of 2-star hotels. I admit that I ordered it after seeing 4 stars, it was cheap, and there were a lot of good reviews. Finally, it is a bit far from Huaguoyuan subway station, it takes 12 minutes to walk. Of course, the breakfast is quite good and meets 4-star standards. The bedding is not clean, but this is a common problem in hotels.
Original TextTranslated by Google
Response from Property: We are sorry that we did not handle the refund issue in time. We have already punished our employees. We are really sorry that the late refund caused you trouble, but there is no case of intentional failure to refund. Mingyi is an independent hotel in the self-service hotel industry. It is true that its brand cannot be compared with well-known brands such as Hanting, but its hotel configuration meets Ctrip's 4-diamond standard. The bedding in your photo is not clearly visible. We will verify and deal with it as soon as possible. Thank you for your comments and suggestions, and we look forward to your visit again.
Guest User
Guestroom (2 Beds) (Special
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 24, 2024
The room is very clean, spacious and bright, sanitary and comfortable, the hot water is especially good, the facilities are also very new, it is very comfortable to stay in, tired from the journey, and slept very well. The girl at the front desk was very considerate and chose a quiet room facing the community for us, saying that she was afraid that the street would be noisy. She also enthusiastically introduced which restaurant was delicious and what to eat. She was very kind. Although the tour guide of this tour group made us very unhappy, Guiyang is still a warm and warm city. Because the flight time was a little late, while waiting in the rest area on the 24th floor, the girl also gave me two bottles of water and told me that I could do whatever I wanted on this floor. Thumbs up 👍🏻 I will still choose this place if I have the chance to come again next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guests! Thank you very much for booking Mingyi Hotel as your place of stay. Your affirmation is our driving force for progress, and your satisfaction is our eternal pursuit! All our staff will continue to work hard to create more comfortable, caring and reassuring services for you. We also sincerely hope to have the opportunity to provide you with more satisfactory quality services. Finally, I wish you all the best and smooth work!
Anonymous User
Guestroom (Double Bed) (Special
Stayed in May 2024
Business travelers
1 review
3.0/5
Posted on May 14, 2024
Bad reviews to avoid pitfalls 1. The hotel is a four-diamond hotel on Ctrip. The carpet is so dirty that you can't even put your feet down 2. There is no TV when you arrive at the hotel. They said they are upgrading and renovating. Will the hotel upgrade on May Day? 3. The network is intermittent. No one answered the front desk! There is no service at all. 4. There are two front desks in their house. The 24th floor is better with a lobby. The front desk on the first floor looks like a homestay. I brought my family to stay and thought it was a homestay at first (I hope Ctrip will check the diamond-level approval). 5. I wanted to check out when I saw the hotel. The front desk said there was a rest area on the 24th floor. It looked good in the lobby and checked in. Who knew that this hotel was really hypocritical. The front desk service was okay at the front desk, but no one would pay attention to you as long as you got to the room, and they wouldn't answer the phone. Friends, it's the peak travel season soon! Everyone must avoid pitfalls! Ctrip now dares to rate any hotel! Bad reviews, bad reviews, bad reviews!
Original TextTranslated by Google
Response from Property: First of all, I'm sorry for the unsatisfactory stay experience I have brought to you and your family. It is true that the hotel is upgrading the Internet TV and telephone with the mobile network, which has affected the use of telephones and TVs. We originally planned to complete the rectification before May Day, but it is indeed very helpless that it was delayed until May Day. I am really sorry! Hope you will come again. We apologize for temporarily contacting the hotel!