Guiyang Wanguo Art Hotel

Guiyang Wanguo Art Hotel Reviews

Guiyang Wanguo Art Hotel

No.91 Zhonghua South Road Street, Nanming District, Guiyang, Guizhou, ChinaView Hotel Details
Guiyang Wanguo Art Hotel
Guiyang Wanguo Art HotelGuiyang Wanguo Art HotelGuiyang Wanguo Art Hotel
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Guiyang Wanguo Art Hotel Guest Reviews

4.5/5
Good
1090 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1090)
Positive reviews(1041)
Reviews with photos/video(296)
Friendly front desk staff(112)
Many dining options(65)
Convenient parking(58)
Average sound insulation(44)
Well decorated(36)
Easy to call taxis(27)
Located downtown(18)
Tasty restaurant(14)
Negative reviews(49)
Schultz Wild
Modern City Smart Room (Double bed)
Stayed in Jul 2024
Couples
2 review
3.7/5
Posted on Jul 15, 2024
Nice lobby on the 5th floor with adjacent roof top garden. Quite simple basic breakfast with very friendly and helpful staff. Modern toilet with heated seat and auto-flush etc. Comfortable linen.
Response from Property: Thank you for your choice. We will continue to provide you with quality service. Have a pleasant journey.
Mikomi
Smart Room (Double bed)
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Overall is good. Hotel staff is nice and friendly. Only set back is the lift have people smoke inside and make the lift very stuffy and unbreathable
Response from Property: Dear guest! Thank you for your stay in wanguo art hotel of Guiyang.We will pay attention to your questions.And thank you for your sharing.Have a pleasant journey.
Fefe
Smart Room (Double bed)
Stayed in Jun 2024
Couples
5 review
4.5/5
Great
Posted on Jun 11, 2024
Good location, nice breakfast and very kindfull staff. I reccomend It.
Response from Property: Thank you for your choice. We will continue to provide you with quality service. Have a pleasant journey.
Inka
Superior Standard Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 9, 2024
great location, spacious room, helpful staff
Response from Property: [ ⭐ Near Jiaxiu Building, free parking, self-driving preferred ⭐ ] Thank you for stopping at Wanguo Art Hotel during your trip to Guiyang. We are very happy to give you a good impression. Thank you for your recognition and give us a full score! I will share it with all our colleagues in time, and will continue to maintain and improve the high quality of service and standards! "Even if you are far away, life is near." We look forward to your next stay and wish you a happy life.
Xiangfeidexiangoning
Smart Room (Double bed)
Stayed in Apr 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel room is nice. The housekeeping is also timely and they know how to communicate. In addition, it happened to be my birthday. The hotel was very considerate and sent a cake and greeting card. I accidentally bumped into the cake. Thank you for your efforts🤝🏻
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Response from Property: Thank you for your praise. We will continue to provide good service as always. May your every day be filled with sunshine and laughter!
Guest User
Smart Room (Double bed)
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel has an excellent location and convenient transportation. It is in the old city center. It is very close to Wanghong Street and Jiaxiu Tower, as well as museums. In short, it is very convenient to eat, drink and have fun, and it is also convenient to take a taxi when traveling. The room is very smart and has voice control. It is very clean. , the area is very large, and it is also equipped with a very comfortable sofa. It is very cost-effective and worth staying. The handsome guy at the front desk helps to avoid room upgrades. The service attitude is very enthusiastic. I like it. The overall experience is very good!
Original TextTranslated by Google
Response from Property: {⭐Business District C → Convenient transportation and travel⭐} Dear guests, thank you for choosing Wanguo Art Hotel. The hotel is located on the bank of Nanming River in Guiyang. There are entertainment centers and famous scenery such as Wenchang Pavilion, Jiaxiu Tower, and Qianling Mountain nearby to entertain you. Enjoy the local culture and experience it. It is an excellent choice for your business trip or leisure travel. Thank you very much for your encouragement! Looking forward to your next stay!
Anonymous User
Superior Standard Room
Stayed in Apr 2024
Couples
28 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The hotel is near the scenic spot Jiaxiu Tower, and it is also 1.2 kilometers away from Qingyun Market. There are many delicious shops nearby. The hotel rooms are spacious, comfortable and very clean.
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Response from Property: {⭐Beautiful view outside the window, moving night view⭐} Thank you for sharing such a detailed review. Your praise makes us a little shy, and we are determined to encourage ourselves. I hope you can still praise us like this when you come back again. We are serious about doing ordinary things to the extreme. We just want to leave the best to every guest and make it a precious memory. We look forward to your coming again!
robinmo
Smart Room (Double bed)
Stayed in Apr 2024
Business travelers
36 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The decoration of the hotel is very distinctive and the location is very good. It is very close to Jiaxiu Tower. The room facilities are complete, the degree of intelligence is high, it is also hygienic, the service is good, and there is a special person to remind you of safety issues when you go to have breakfast. The breakfast is rich and the price-performance ratio is good.
Original TextTranslated by Google
Response from Property: {⭐Beautiful view outside the window, moving night view⭐} Thank you for sharing such a detailed review. Your praise makes us a little shy, and we are determined to encourage ourselves. I hope you can still praise us like this when you come back again. We are serious about doing ordinary things to the extreme. We just want to leave the best to every guest and make it a precious memory. We look forward to your coming again!
MARTIN
Modern City Smart Room (Double bed)
Stayed in Apr 2024
Family
34 review
4.7/5
Amazing
Posted on Apr 8, 2024
Very clean hotel and pleasant staff, although they do not know how to speak English. The only negative thing may be the breakfast, with little variety for Western tastes. The reception is not on the street floor, you have to take an elevator to get to the 5th floor. Access to the elevator from the street is not very nice. In the surrounding area there are many shopping centers and several very popular streets where you can eat.
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6/8
Response from Property: Dear guests, we are very sorry that we can not bring you a satisfactory experience, Hotel breakfast provides four Chinese hot dishes, including pastries, grains, bread, salad, noodles, cereal, Chinese and Western food and more than 30 kinds of categories, we have timely feedback to the relevant departments, and added a lot of categories. Universal art aims to create a fully intelligent hotel, facilities and equipment in accordance with the four-star standard equipment, intelligent robot "peanut" and every hotel we look forward to your next stay experience! I wish you a happy life and everything goes well!
Donghunxihun
Superior Standard Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The room is very smart, Xiaowei can help you with many things. The front desk brother and sister are very nice. They took the initiative to help enter the free parking on the first floor below ground. The rice noodles for breakfast tasted good. The auntie at breakfast was also very kind. I have been playing in Miao Village for the past two days, and I plan to stay in Guiyang tomorrow for two more days. I forgot to take pictures when I went in, and I will take a few more pictures of the room when I go back to check in tomorrow.
Original TextTranslated by Google
Response from Property: {⭐Beautiful view outside the window, moving night view⭐} Thank you for sharing such a detailed review. Your praise makes us a little shy, and we are determined to encourage ourselves. I hope you can still praise us like this when you come back again. We are serious about doing ordinary things to the extreme. We just want to leave the best to every guest and make it a precious memory. We look forward to your coming again!
305310888888
Smart Room (Double bed)
Stayed in Mar 2024
Couples
11 review
5.0/5
Outstanding
Posted on Mar 30, 2024
I booked a hotel online and found that the order was for an interior room. I was a little disappointed. The girl at the front desk saw our intention and asked me to look at the exterior room. If I was satisfied, she upgraded our room type. It was a pleasant surprise! I was also touched by the service and attitude of the front desk! Thumbs up👍The room is very comfortable! Thank you
Original TextTranslated by Google
Response from Property: {⭐Beautiful view outside the window, moving night view⭐} Thank you for sharing such a detailed review. Your praise makes us a little shy, and we are determined to encourage ourselves. I hope you can still praise us like this when you come back again. We are serious about doing ordinary things to the extreme. We just want to leave the best to every guest and make it a precious memory. We look forward to your coming again!
PeterZhuang
Superior Standard Room
Stayed in Mar 2024
Solo travelers
51 review
2.5/5
Posted on Mar 29, 2024
There is no 4 diamond level at all. The entrance to the hotel is short and narrow, there is only one elevator, and the breakfast restaurant is like a family style. The room decoration is also different from the promotional video. The lobby is on the 5th floor. There were lights on and the door opened in the morning. When I came yesterday, there were no lights on and the door opened. The entrance to the elevator was dark. I almost thought I was on the wrong track. In my impression, a 4 diamond hotel cannot be so shabby. Decisively canceled after 2 nights. Because it is newly opened, the hygiene aspect is okay and the quilt is new and clean. There are smart facilities. At this price, I could stay at the Holiday Inn Express. For the next two nights, I also booked the 4-diamond Holiday Inn near Jiaxiu Building. For an extra 50 yuan, the hotel was much more high-end. I will stay at an InterContinental hotel next time
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the unpleasant stay experience. We are also very grateful for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! All the staff of the hotel look forward to your visit again and wish you a happy life!
xiu🍀🎈
Smart Room (Double bed)
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 25, 2024
A very cost-effective stay, everything is OK! The waiters are also very patient.
Original TextTranslated by Google
Response from Property: {⭐Designer hotel, whole-house smart service⭐} Money can’t buy what you like~ Since you like it, it’s a big profit for us~~ Hehe~ Thank you for your support and recognition of Wanguo Art, we will definitely not I will live up to your expectations and will work hard to do better!
Goddoudou
Smart Room (Double bed)
Stayed in Mar 2024
Family
14 review
3.5/5
Posted on Apr 1, 2024
The hotel is in a good location and is very convenient to Jiaxiu Building. The facilities in the room are quite good and new. There is a fountain in the corridor. The hotel hardware looks a bit special, but the service needs to be improved. I checked in at night. The light on the side of the pool is dim and there is no guardrail. The elderly at home didn't see clearly and fell in. Fortunately, they held on for a while and didn't fall down completely, but their shoes were wet. I contacted the front desk to ask if there were any facilities for drying shoes. The answer was that the hotel had a dryer available. I emphasized that it was for drying shoes, and the reply was that it didn't matter. Then a staff member took me to the laundry room and found that there was only one dryer and it was in use. Since it was already past 12 o'clock, I asked the staff if there were other ways. The answer was that you can use a hair dryer yourself. After many communications, I reluctantly agreed to help dry it. The next day at breakfast, I went to the front desk to pick up my shoes and found that the insole was still a little damp to the touch. I had to blow it again when I came back. Although we were partly responsible for falling into the pool, it was after all a problem with your facilities. The staff on duty that night had no service concept in dealing with the problem, and it was best to let the guests solve it themselves. Although I helped to deal with it in the end, the whole communication was not very pleasant. When we checked out the next day, the front desk staff was very enthusiastic (felt like a leader), and apologized for what happened last night (yes, it was only at this time that I heard the hotel's apology). They said that if we were still staying, we could upgrade the room, but unfortunately we didn't. In the end, they gave us two mugwort fitness hammers as a gift.
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that this happened when you and your family checked in. All the hotel staff express their deep apologies to you and your family. Secondly, the failure to solve the drying problem for you in time caused such negligence, which is really a deficiency in hotel service and training. We have retrained and supervised the negligent personnel. At the same time, we have strengthened service management, formulated service training plans and skill training plans, improved the service quality of various departments of the hotel, improved business skills, and ensured the service principle of "answering questions and responding to needs" to bring you and your family members who come to Wanguo a better experience. And obvious signs have been placed next to the viewing pool to prevent such incidents from happening again. Thank you very much for your stay and detailed comments. It is the continuous care and supervision of guests like you that enables us to continuously discover problems in our work, obtain corrections and make continuous progress. All the hotel staff look forward to your visit again and wish you a happy life!
Guest User
Smart Room (Double bed)
Stayed in Mar 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Facilities: Very complete Sanitation: Clean Environment: Very good Service: Very good 24-hour exclusive butler service: Very good Lobby bar drinks: Good The most comfortable hotel I have ever stayed in, highly recommended
Original TextTranslated by Google
Response from Property: [⭐Near Jiaxiu Tower, free parking, first choice for self-driving⭐] Thank you for choosing to stay at the Wanguo Art Hotel during your trip to Guiyang. We are very happy that we have left you with a good impression. Thank you for your recognition and giving us a full score! I will share it with colleagues in various departments in a timely manner, and continue to maintain and improve the high-quality service and standards! "Even if you live far away, life is right in front of you." Looking forward to your next stay and wishing you a happy life and everything goes well~