Smart Stay Beach Bodrum -All Inclusive Reviews

Not the most friendliest people. There are no elevators and no one offers to carry any luggage up or down the stairs. It’s quite a dirty looking hotel, we walked through an overflowing drain and we couldn’t see it because there were no lights. Also, there is only one person at the egg and pancake station for breakfast, so it took almost 30 minutes to get them. The snacks at 3-4pm were finished when we got there at 3:40pm. There were 2 of us in the room and they wouldn’t give us two cards. My friend came home later than me and she had to get someone to open up and they tried to come into the room with her. It was a good price for all inclusive though and it’s really close to the beach and party areas.

Bathroom and the whole room smells like sewage air conditioning noisy like a tractor no free parking at all you have to find your own parking no help to resolve anything so we did not stay still trying to get refund

The general cleanliness of the hotel was good, but the rooms were quite old. The quality of service and staff was good, especially the staff at the reception were very helpful. However, there were some shortcomings. The meals were generally of the same variety and chicken was served every day. Also, we were not satisfied with the drinks. There were no toilets or showers on the beach, so we had to stick to using the pool. Overall, despite these shortcomings, the hotel was okay.

A 4 star hotel did not seem like a 2 at most. Today when I checked out - I asked that they keep my suitcase in storage. (He had already told me that they had a luggage room). In the morning (10:30) the receptionist told me to leave it outside in front of the reception. I told him that he would take care of it, thinking that he would put it in storage. I showed up to pick up at 6:00 p.m. and the suitcase was outside, in the same place I had left. There was another guy at reception, I told him that they had not put a suitcase in the locker room, the way he answered me it seemed that it was my fault for putting it in the locker room. That is to say a disaster.