484-7 Bomun-ro, Bodeok-dong, Gyeongju, Gyeongsangbuk-do, 38117, South KoreaView Hotel Details
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Hilton Gyeongju Guest Reviews
4.6/5
Great
184 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(184)
Positive reviews(180)
Reviews with photos/video(55)
Awesome stay(57)
Great service(34)
Delicious breakfast(25)
Great swimming pool(17)
Loved the view(16)
Convenient location(14)
Great location(12)
Perfect for kids(11)
Negative reviews(4)
Stephanie
Premium Twin Room
Stayed in Mar 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The hotel staff are v friendly and helpful. The breakfast options are superb. Hotel is also v spacious and my room view is amazing. It's on 10min walk to gyeongju world.
I will definitely come back again if I can.
Response from Property: Dear Stephanie,Thank you for taking a valuable moment to share your experience at Hilton Gyeongju. We are happy to hear that you had a wonderful stay at our hotel and surroundings overall. All of our guests' reviews are helpful to improve our services for more comfortable and enjoyable stay.Hilton Gyeongju is always looking forward to greet you in the near future.Best Regards,Namchul KimGeneral Manager
GOKBERK
Premium King Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2023
It was such a great hotel experience as demanded from a Hilton hotel. Everything is settled perfectly they thought every need in the room. The stuff was polite and helpful. I would love to visit again.
林米果
Premium King Room
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Location is very good.
Coffee shops. Restaurants around here are awesome.
Lambert
Deluxe Family Room
Stayed in Oct 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 16, 2024
Great views from the hotel
최을오
Premium Twin Room
Stayed in Sep 2022
Family
22 review
4.7/5
Amazing
Posted on Nov 5, 2022
very nice location!! calm and clean..i want recommend this hotel to whom it may concern
Guest User
Premium Twin Room
Stayed in Apr 2022
Travel with friends
8 review
4.0/5
Very Good
Posted on Jun 1, 2022
Satisfying overall
채욱
Executive King Room with Lake View
Stayed in Oct 2024
Family
27 review
4.7/5
Amazing
Posted on Nov 23, 2024
This is the hotel I always come to whenever I come to Gyeongju. As a 5-star hotel, I often use it because the overall service and facilities are satisfactory. The breakfast is also good, and in the summer, it is a good place to bring children to play in the pool.
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Guest User
Deluxe Family Room
Stayed in Oct 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 13, 2024
It was a great trip. Thank you. Trip.com
It was a great trip. Thank you. Trip.com
It was a great trip. Thank you. Trip.com
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世界旅行大好き看護師さん集ま~れ
Premium Twin Room
Stayed in Sep 2024
Family
5 review
4.5/5
Great
Posted on Oct 25, 2024
This time I stayed in a premium twin room.
The area around the bed, floor, toilet, and washroom was very clean and comfortable. The room had a view of abundant nature, especially Gyeongju World to the left, but the noise of the attractions was not bothersome.
I also used the buffet, and the taste and variety had improved since my previous stay, and it was very delicious. The chefs and hall staff were especially kind, polite, and comfortable.
However, I was concerned about the customer service attitude of the reception and concierge. Even when we made eye contact, they didn't greet me, and I often had to greet them myself. There were no smiles, and even when I asked something, I didn't feel any politeness. It is the first place you visit when you enter the hotel, and it directly relates to the brand image, so I would like them to be more polite in their customer service.
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Guest User
Premium Twin Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The view was beautiful and the bedding was very comfortable. It was clean and this was my second time in Gyeongju and I only use Hilton.
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Guest User
Premium King Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
It was comfortable and cheap. Breakfast was great.
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룰루랄라남매맘
Deluxe Two King Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Aug 4, 2024
We chose a room with two double beds and stayed for 3 nights as a family of 4. Because it's a Hilton, the basic services are good, but the rooms have a bit of an afternoon feel, and white dust from the carpets and bedding settles on the black telephone in the room. Still, the bedding was nice and cozy, and it was nice that the room makeup was done every day. The hotel swimming pool was a bit boring for 6th graders, but 3rd graders had a good time. Breakfast was the best I've ever had. lol
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6/7
Guest User
Premium King Room
Stayed in Nov 2024
Couples
3 review
4.2/5
Very Good
Posted on Dec 23, 2024
Compared to the old exterior, the interior is clean. It's a bit dirty because there's carpet, but overall, it seems well-maintained.
I've been to Gyeongju Lahan Select, but the water pressure was too weak and it was annoying, but Hilton has strong water pressure and it's so good!
Breakfast is a waste of money to pay 45,000 won.. Next time, I'll skip breakfast and go out and eat something delicious.
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Guest User
Premium Twin Room
Stayed in Sep 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 31, 2024
I had a good rest
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Guest User
Premium King Room
Stayed in Apr 2024
Couples
7 review
4.5/5
Great
Posted on May 3, 2024
I visited Gyeongju to celebrate my girlfriend's birthday and chose the Hilton. Despite being on a low floor, the lake view outside the window is truly the best.
There is no doubt that it is an international chain hotel representing Gyeongju.
However, I wish the employees would smile a little brighter when serving customers.
There was no greeting from the front desk, concierge, or doorman.
If APEC 2025 is hosted in Gyeongju, world leaders will visit Hilton, so service improvement is clearly needed.
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Response from Property: Hello customer,
We sincerely thank you for using our Hilton Gyeongju, and thank you very much for leaving such valuable feedback despite your busy schedule.
We are very happy to hear that you had a satisfactory experience at our hotel. In addition, thank you for attaching beautiful scenery photos for other customers to use as a reference.
However, we are very sorry for the disappointment you experienced at our hotel. We will share your comments regarding our staff service with our staff to help improve our service in the future.
We will reward you with more convenient and impressive service during your next visit. Once again, we sincerely thank you for leaving your valuable feedback.
Hilton Gyeongju General Manager Kim Nam-cheol