Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 15, 2026
Tutti.ToeteeReview: A Beautiful, Design-Led Oasis in Fisherman’s Village
We recently stayed at the Hansar Samui, and it is truly a beautiful property with a thoughtful design. The location is perfect—just a short, pleasant stroll away from Fisherman’s Village, making it easy to explore the local area while still feeling like you have a quiet retreat to return to.
The Highlights
Dining Experience: The breakfast was a standout. I particularly appreciated having eggs made fresh to order; there is nothing worse than pre-cooked, rubbery eggs left under heat lamps, so this was a huge bonus for me.
The Vibe: The swimming pool is lovely, and the beach is kept very clean. The hotel maintains a relaxed atmosphere, complemented by a great selection of background music.
Service & Little Touches: The staff were incredibly welcoming and kind. I loved the ”turn-down” service around 5:00 PM, where housekeeping brought little chocolates and water—an adorable touch that made us feel looked after.
Facilities: The gym is clean and well-maintained. Crucially for those working remotely, the Wi-Fi was excellent and reliable enough for me to take Zoom meetings without any issues.
Room Design: The rooms are beautifully decorated with stunning balconies and views. The bathroom was a highlight, especially the large rainfall shower.
Room Comfort & Maintenance
We did have a significant issue with the bed. The mattresses are very soft, which didn't suit us at all as my husband has a bad back. It made sleeping quite difficult. However, the staff were wonderful and tried their best to accommodate us; they helped remove the mattress so we could sleep on the wooden base with just the mattress topper. While not ”luxury” comfort, it was much better for his back than the soft mattress.
We also had a few issues with a temperamental toilet flush, but to the hotel's credit, maintenance was very prompt in coming to fix it each time.
Dining & Logistics
We had dinner at the restaurant one evening, ordering the Massaman curry and Chicken Panang. While the food was edible, it was just ”okay”—we were perhaps expecting a bit more given how high the quality of breakfast was. That said, the view from the restaurant in the evening is spectacular, and they occasionally have lovely entertainment.
One small hiccup occurred when we booked a taxi through the hotel to take us to the pier for our trip to Koh Phangan. The driver unfortunately dropped us at the wrong port. We had to quickly catch a Grab to the correct one, but luckily we made it just in time for our ferry.
Overall
Despite a few minor glitches, this was a wonderful stay. The aesthetic of the hotel is gorgeous, and the professionalism of the staff ensures that any issues are handled quickly. I would definitely recommend Hansar for anyone looking for a stylish and relaxed stay in Samui!
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Price per night from:US$230
Posted on Jul 20, 2026|Garden View Suite, King
Michael VasI had high expectations for this Ritz-Carlton hotel, but despite being a five-star hotel, I left feeling quite disappointed.
One of the biggest inconveniences was that you have to rely on buggies to get around the resort. Walking is technically possible, but the distances are long and the routes are dull, so you're constantly waiting for transportation.
The soundproofing in the room was surprisingly poor. I could clearly hear the guests upstairs talking, coughing, moving chairs, and walking around. This is simply unacceptable for a luxury hotel.
The breakfast was another letdown. The selection was rather limited, and the bottled juices tasted diluted rather than freshly squeezed. There were no desserts available to order from the menu—only egg dishes. Even getting a cup of coffee required waiting 10–15 minutes.
The gym was another major disappointment. For a hotel of this caliber, the fitness center is incredibly underwhelming. When I first saw it, I was genuinely shocked and frustrated. Considering how much guests pay to stay here, I expected a modern, well-equipped gym. Instead, it felt more like the fitness room of a three- or four-star hotel. This is simply unacceptable for a luxury resort and honestly quite outrageous.
The biggest disappointment, however, was the beach. It looks nice for sunbathing, but swimming is almost impossible because the seabed is covered with sharp rocks and large stones. During our stay, both my wife and another guest cut their feet.
I have a serious question for the Ritz-Carlton management: with the prices you charge your guests, can you really not invest in cleaning the beach? Bring in an excavator, remove the sharp rocks, and make the beach safe. How many more people need to get injured before something is done? You expect guests to spend money in your expensive restaurants, yet you can't provide a safe place to swim. That is simply disgraceful.
Another downside is the location. There are no shops within walking distance, so even buying basic groceries requires taking a taxi.
Overall, this stay was a major disappointment and nowhere near the standard I expect from the Ritz-Carlton brand.
Rating: 2.5/5
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Price per night from:US$393
Posted on Dec 15, 2025|Beachfront Suite
TripMaMaThe hotel's location is excellent; it's only a 10-minute drive from the airport. The service is high-standard, especially the food – we tried breakfast, lunch, and dinner and were very satisfied. Authentic Thai cuisine. The kids' club is a bit small, but the staff are very attentive. Our family of three, including our child, had a wonderful time.
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Price per night from:US$226
Posted on Jul 23, 2026|Deluxe King Room
Guest UserOverall, the hotel doesn't offer good value for money and feels more like a 3-star property.
1. The rooms are very small. They're fine for two people, but we saw a family of three trying to squeeze in, and it looked very cramped. Soundproofing is poor; you can hear doors moving in the next room and footsteps from upstairs. There are no bathrobes or slippers in the rooms.
2. When booking, consider the building's location – try to get one away from the restaurant. Otherwise, the restaurant's air conditioning kicks in at 5:30 AM and hums loudly all day. This noise forced us to change rooms, which took a full day. We also had issues with an irritable front desk agent who insisted we check out at 12:00 PM but said our new room wouldn't be ready until 3:00 PM. We disagreed, but he refused to help and yelled at us. This inappropriate behavior from the agent really soured our vacation. He refused to call a manager and even lied, claiming he *was* the manager. We had to find the general manager ourselves to resolve the issue. Thankfully, we were eventually helped and moved to a new room by 10:30 AM.
3. Breakfast was decent, with a good variety, and there was always enough food.
4. The pool is shallow (1.20m), really only suitable for children. It's also noisy on the grounds during the day.
5. The beach is clean and nice.
6. There are plenty of sun loungers.
7. They organize volleyball games at 5:00 PM.
8. In the evenings, neighboring hotels set up tables on the beach for dinner, but this hotel doesn't offer that.
Perhaps if it weren't for the rude front desk agent at the start of our stay, our experience would have been much more positive!
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Price per night from:US$75
Posted on Feb 25, 2026|Two Bedroom Pool Villa
Guest UserDuring the Chinese New Year, hotel prices were outrageous. I unexpectedly booked this hotel, which had very few Chinese guests, and the price was very reasonable. To my surprise, the rooms were quite good, spacious, and both rooms had small balconies. The hotel environment was also nice, with two swimming pools, one by the sea and one outside the villas. The rooms were generally clean, but the air conditioning hadn't been cleaned in a long time; you could see a layer of dust in the vents. The hotel breakfast was a bit disappointing, with not much choice or variety, and no kids' meals, which wasn't very friendly for picky eaters. The hotel is within walking distance of a local restaurant with good reviews (recommended on Xiaohongshu for beautiful sunset views). Although most staff didn't speak Chinese, they were very enthusiastic. Except for one male front desk staff member wearing glasses. When checking in, I mentioned my early flight and was advised to pre-order a breakfast box the day before. However, this staff member kept trying to get me to book a car (a private van costs 700, the hotel charges 1000). I said three times that I wanted to order breakfast, but he acted as if he didn't hear me. It wasn't until I said I wasn't booking a car and just wanted breakfast that he told me to go eat at the restaurant myself! He had a disdainful attitude throughout. I've been to so many countries and so many hotels, and this is the first time I've encountered such terrible service.
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Price per night from:US$98
Posted on Feb 2, 2026|Sunset Suite
Ginny_
Beautiful looking hotel, quiet and relaxed but also just a short scooter ride away from Fisherman’s village.
For everyone confused about the beach situation: there is a long bit of beach by the hotel. The hotel itseld doesn’t have beds on the beach itself, however, the beds are just above and around the pool area that overlooks the beach. If you wanna lay on the beach, in the morning there is high tide so you won’t be having much sand to lay on, still good for a swim. In the afternoon/evening there is low tide so you can put your towel down easily.
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Price per night from:US$87
Posted on Apr 21, 2026|Superior Garden Wing King
DK9Receptionist insisted on taking a photo of my bookings from trip.com from my phone's apps, although she has sighted my bookings from their own system and also photocopy my passport already. This is really first time for me. Very wierd. Can hear planes noise as the airport is nearby. Also sighted 2 big cockcroaches in the room.
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Price per night from:US$127
Posted on Jun 22, 2025
Guest User
Services were excellent with staff always willing to offer help and care about your needs. The pool in the room was absolutely the best that we have ever been to, which was large enough with jacuzzi function so that we could have fun and enjoy it for a long time. However there were quite a lot of ants around the pool and inside the room, but understood it's becos of the environment near the nature. It's too bad the breakfast place was relocated to Hue and the food quality was okay. Overall it's a fantastic experience for us!
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Price per night from:US$548
Posted on Jan 30, 2026
Guest User
We stayed with our daughter for 10 days for her 21st birthday in a two bedroom villa with a plunge pool . The views were magnificent. We had a huge double bed (which was very comfortable) and my daughter had two single beds in her room.
We thoroughly enjoyed our time at the hotel, the reception staff were lovely, the cleaners all very helpful and the location was perfect. It cost 150 Baht for a taxi to get to central Chaweng which is 5 minutes away. Sometimes we walked back from Chaweng along the beach which took about 30 minutes.
Thoroughly recommended!! Nice oasis out of Chaweng!!
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Price per night from:US$50
Posted on Apr 12, 2026
Guest User
Location: Perched on a steep hill, riding a scooter here requires some skill. I wouldn't recommend it if you don't have a license. There's absolutely nothing around, just a couple of **** shops across the street. The massage places along the way aren't great either; they don't even offer foot washing, unlike the more professional chain stores on the main commercial street, though prices are the same. Annoyingly, they wouldn't let us ride our own scooter into the middle of the property to get our luggage. You can call them to get a shuttle from the lobby to your room or vice versa, otherwise, it's a really long walk to the sea view rooms.
Pool: The pool is quite shallow, maybe 1.2m at its deepest, I can't quite recall. It's only good for splashing around. The sea here doesn't have big waves, so you can just float and relax.
Room: The shower seemed to be faulty, alternating between hot and cold – I nearly caught a cold. The AC, however, is incredibly powerful; great for those who get hot easily, it can get really chilly. The TV is good, with Netflix directly accessible without a subscription.
Hygiene: The breakfast wasn't clean. I got diarrhea before even finishing it. There were worms in the cucumber, several white ones. I initially thought they were plant fibers, but then they started wiggling (see P9). I immediately had to run to the toilet. My friend, who didn't eat the cucumber, also got sick, for unknown reasons. I continued to have diarrhea for a few days after returning home. It might not be related to the hotel, but this hotel was my last stop in Thailand.
Service: They offered a welcome drink, but it didn't taste good. There's a very small gym by the entrance. The staff generally had a good attitude.
Summary: It's a relatively quiet place, suitable for just relaxing. Getting to the commercial street isn't easy; it takes 20 minutes by scooter, mainly due to the very steep ups and downs. I wouldn't recommend staying here if you want to go to bars or clubs. Walking to shops is too far, and there's a constant smell of **** that made me feel nauseous.
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Price per night from:US$93