Hague

Best Hotels near Marlot, Hague

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We found these top-rated hotels near Marlot

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Van der Valk Hotel Den Haag Wassenaar
Van der Valk Hotel Den Haag WassenaarVan der Valk Hotel Den Haag Wassenaar
0.9km from Marlot
Located in Wassenaar, Van der Valk Hotel Den Haag Wassenaar is within a 5-minute drive of Louwman Museum and Westfield Mall of the Netherlands. This upscale hotel is 2.1 mi (3.3 km) from Voorlinden Museum and 3.4 mi (5.4 km) from Madurodam. Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Make yourself at home in one of the 225 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Very Good
43 review
4.2/5
Price from
INR 9,203
per night
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EasyHotel the Hague Scheveningen Beach
EasyHotel the Hague Scheveningen BeachEasyHotel the Hague Scheveningen Beach
5.35km from Marlot
With a stay at easyHotel The Hague Scheveningen Beach, you'll be centrally located in The Hague, just a 4-minute walk from Scheveningen Beach and 7 minutes by foot from Scheveningen Pier. This beach hotel is 8.4 mi (13.5 km) from Duinrell and 2.3 mi (3.7 km) from Kijkduin Beach. Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and tour/ticket assistance. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Make yourself at home in one of the 88 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided on request.

GGuest User 2021.09.04
Room okay, the reception is very kind ... After 50 meters you are at the nice beach with many restaurants and bars. Also nearby the great Pier with Bungee-Jumping, a lot of shops, restaurants and a big ferris wheel with a great view over the beach. At the beach are many playrooms for the children and you can surf, kite or make other watersports...
Very Good
71 review
4.1/5
Price from
INR 6,781
per night
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Fletcher Hotel-Restaurant Leidschendam – Den Haag
Fletcher Hotel-Restaurant Leidschendam – Den HaagFletcher Hotel-Restaurant Leidschendam – Den Haag
1.99km from Marlot
Located in Leidschendam, Fletcher Hotel - Restaurant Leidschendam - Den Haag is connected to a shopping center, a 1-minute drive from Westfield Mall of the Netherlands and 9 minutes from Mauritshuis. This upscale hotel is 4.9 mi (7.9 km) from Madurodam and 5 mi (8.1 km) from Duinrell. Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a vending machine. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Free self parking is available onsite. Stay in one of 96 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and separate sitting areas, and you can also request cribs/infant beds (surcharge).

GGuest User 2023.10.21
2 night stay, not hot water for the entire stay, seems whole hotel had issue but not even a drink voucher offered as a ”sorry gift”. To top it all off was told in restaurant that since we did not have a reservation for dinner (reception did not mention at check in) we would have to wait 2 hours till the ”rush” was over. If the restaurant was busy, faur enough but a restaurant that is 2/3's empty was surreal. Thank goodness the hotel is surrounded by better and to be honest cheaper offerings so enjoyed the evening more outside. Positives? Room size not bad, WiFi fairly quick, breakfast, good selection and location. All these Positives somehow paled into comparison by the strange dinner and water experience.
74 review
3.8/5
Price from
INR 8,788
per night
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Hotel Andante Aan Zee
Hotel Andante Aan ZeeHotel Andante Aan Zee
5.59km from Marlot
With a stay at Andante Hotel, you'll be centrally located in The Hague, just a 4-minute walk from Scheveningen Beach and 11 minutes by foot from Scheveningen Pier. This beach hotel is 8.6 mi (13.8 km) from Duinrell and 2.1 mi (3.4 km) from Kijkduin Beach. Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this Colonial hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Grab a bite from the snack bar/deli serving guests of Andante Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Stay in one of 62 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

GGuest User 2023.02.27
Wir sind ganz spontan (einen Tag vorher gebucht) in den Niederlanden angekommen und zusammen mit unserem Hund eingecheckt. Der Empfang war sehr nett und im Zimmer stand schon eine Hundeschale mit Ball und Leckerlies bereit. -Ach so, wir waren im Erdgeschoss im Altbau untergebracht. Die Zimmergröße war ok. Allerdings fehlt jegliche Ablagefläche für einen Koffer und einen Schrank gab es auch nicht, lediglich ein offenes Regal mit ein paar Kleiderbügeln. Auch im Bad gab es lediglich 2 Haken für Handtücher und leider gab es im Bad auch keine Heizung....das war ordentlich kalt. Leider waren auch Flecken in der Bettwäsche vorhanden, ich vermute mal, die sind bei der Wäsche nicht rausgegangen...nicht schön. Die Betten sind nicht gerade bequem, aber wir sind ansonsten Wasserbettschläfer, denke da sind wir verwöhnt. Der Außenbereich war etwas ”schrammelig”, die Leihfahrräder lagen mehr oder weniger vor der Tür im Dreck. -Eigentlich alles Sachen, die man mit sehr wenig Aufwand etwas ansprechender gestalten könnte. Ja, ich kann meinen Vorrednern nur zustimmen, es ist sehr hellhörig. Unschlagbar ist aber die Lage, ca. 100 m und da ist man schon am Strand und zum Pier sind es vielleicht 5 bis 10 Minuten Fußweg. -Aber hey, wir haben für 2 Nächte 180 € gezahlt und ich denke, dass Preisleistungsverhältnis stimmt und ich will nicht groß meckern. Das Frühstück kann ich nicht beurteilen, wir waren auswärts frühstücken. Da wir zum Glück Superwetter hatten und sowieso nur zum duschen und schlafen da waren, war es für mich echt ok und konnte damit leben. -Ich denke, es ist wirklich nur was für Leute, die nur kurz da bleiben wollen. Für einen längeren Zeitraum ist das Hotel leider ungeeignet.
82 review
3.8/5
Price from
INR 8,038
per night
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Ramada by Wyndham the Hague Scheveningen
Ramada by Wyndham the Hague ScheveningenRamada by Wyndham the Hague Scheveningen
5.13km from Marlot
Welcome to Scheveningen popular with vacationers for its beach shopping and dining. The Ramada The Hague Scheveningen is across the street from the beach and the boulevard with trendy stores and restaurants. Walk to AFAS Circustheater and Holland Casino and take the tram to multiple museums. Public transportation is available at this location. This lodging offers onsite parking for a nominal fee-- please contact the hotel to make reservations parking complimentary wireless Internet access copy and printer service and dry cleaning via the front desk. You can also enjoy a breakfast buffet each morning during your stay for a nominal fee. Guest rooms feature desk safe coffee maker hair dryer and flat screen TV. For your comfort no smoking and no pets are allowed.

GGuest User 2022.09.27
I was a bit hesitant to start with as it didn't have a balcony... but the hotel was lovely, cosy rooms will all you could need and lovely beds, coffee/tea service and breakfast. I would stay there again for sure. The staff was wonderful and so so kind, really refreshing!!
Excellent
63 review
4.3/5
Price from
INR 8,430
per night
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EasyHotel the Hague City Centre
EasyHotel the Hague City CentreEasyHotel the Hague City Centre
Centrum | 3.66km from Marlot
EasyHotel The Hague City Centre is centrally located in The Hague, a 5-minute walk from Museum de Gevangenpoort and 5 minutes by foot from Prince William V Gallery. This hotel is 0.4 mi (0.7 km) from Lange Voorhout and 0.5 mi (0.8 km) from Binnenhof. Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a television in a common area, tour/ticket assistance, and a vending machine. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Make yourself at home in one of the 109 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided on request, and irons/ironing boards can be requested.

阿涅勒石达开 2020.03.11
The advantage is the location price, the interior of the hotel is very simple, even a bit rudimentary. But fortunately, the sanitation is not bad, that is, the cleaning is not regular. It is very convenient to travel, it is very convenient to go shopping and visit museums and art galleries
59 review
3.3/5
Price from
INR 6,274
per night
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Bilderberg Europa Hotel Scheveningen
Bilderberg Europa Hotel ScheveningenBilderberg Europa Hotel Scheveningen
5.17km from Marlot
With a stay at Bilderberg Europa Hotel in The Hague (Scheveningen), you'll be within a 5-minute walk of Scheveningen Pier and Scheveningen Beach. This upscale hotel is 1.4 mi (2.3 km) from Madurodam and 2.6 mi (4.2 km) from Kijkduin Beach. Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Satisfy your appetite for lunch or dinner at the hotel's restaurant, SALT Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Stay in one of 178 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

GGuest User 2022.08.23
Clean, efficient, very friendly staff, who are professional and efficient, and an excellent location. The hotel lobby is beautifully decorated, the breakfast is incredible, fresh food and beverages, and the staff are excellent! Thank you Bilderberg!
Very Good
67 review
4.2/5
Price from
INR 8,823
per night
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The Hague Teleport Hotel
The Hague Teleport HotelThe Hague Teleport Hotel
Laak | 3.52km from Marlot
Discover The Hague Teleport Hotel, where urban vibes meet comfort in the heart of the trendsetting Binckhorst district. Immerse yourself in the city's energy with street art murals that redefine cool – they're not just on the walls, they're part of the experience. Fuel up for your adventures with a breakfast that's as Instagrammable as it is delicious. Only a quick 10-minute bus ride from the city center, we're your launchpad for exploring The Hague's hottest spots. Forget about parking hassles – we offer free parking for all our guests! And when it's time to chill, enjoy complimentary coffee, tea, and popcorn. At The Hague Teleport Hotel, we've curated a stay that's as vibrant and connected as you are.

GGuest User 2021.06.20
Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer
Very Good
43 review
4.2/5
Price from
INR 2,837
per night
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Inntel Hotels Den Haag Marina Beach
Inntel Hotels Den Haag Marina BeachInntel Hotels Den Haag Marina Beach
6.45km from Marlot
With a stay at Inntel Hotels Den Haag Marina Beach in The Hague (Scheveningen), you'll be a 1-minute drive from Scheveningen Beach and 5 minutes from Scheveningen Pier. This upscale hotel is 9.7 mi (15.5 km) from Duinrell and 1.9 mi (3.1 km) from Kijkduin Beach. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a vending machine. Satisfy your appetite at Bar & Brasserie Willem I, a restaurant where you can take in the ocean view. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Make yourself at home in one of the 226 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

GGuest User 2022.03.20
Stayed for 1 nt. hotel is right at the end of the esplanade. Lovely views and sunset over the sea. On checking in we asked about a standard and a superior room, as we hadn’t precooked our visit, lady on reception with abit of effort could have sold us a superior room but when I asked if we could see both rooms she said not as she was alone on reception ( in other hotels we have been given a key to look ourselves) in the past. Standard sea view room was very nice, however neither did she recommend we needed to book to eat in the restaurant, and being a Monday evening we didn’t think it would be necessary, we were wrong, only 1 chef on so couldn’t eat there. Decided to walk into town to eat, definately go the road route, hotel suggested a back way by the harbour, not a good plan, after a long dark explore the exit was blocked, so stick to the road. Checked out in the morning and had a lovely breakfast in the old town at a beautiful bakers shop, better than 25€ ea at the hotel. Would stay again if visiting the beautiful den Haag beaches.
Excellent
135 review
4.4/5
Price from
INR 10,045
per night
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Babylon Hotel Den Haag
Babylon Hotel Den HaagBabylon Hotel Den Haag
Haagse Hout | 2.75km from Marlot
Centrally located in The Hague, Babylon Hotel Den Haag is within a 15-minute walk of Escher Museum and Mauritshuis Museum. This upscale hotel is 0.7 mi (1.2 km) from Lange Voorhout and 1 mi (1.7 km) from Binnenhof. Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Grab a bite to eat at The LivingRoom, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Make yourself at home in one of the 143 guestrooms featuring espresso makers and LED televisions. Digital television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

GGuest User 2023.07.11
The Babylon Hotel is lovely, perfectly situated next to the Den Centraal train station and close to an abundance of restaurants and shopping. Just be careful leaving the train station: the hotel is on the other side of a building labeled ”New Babylon”. That's the wrong place! If you end up in New Babylon, and the train station is to your left, go to the left. We ended up walking around the entire building with all of our luggage, already exhausted from our travel, and took an extra 10 minutes to find the hotel. Oops! After that, everything was great. I'd definitely book there again.
Very Good
75 review
4.2/5
Price from
INR 6,712
per night
Check Availability
See All Hotels Near Marlot

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See opinions from fellow travellers about Hague hotels

Explore genuine ratings and insights from real travellers to help you find your perfect stay
4.8/5
Outstanding
GGuest UserIt's a very nice hotel, located in the center of the city. Beautiful design, the rooms are pleasant. The breakfast is good. Those who come with a car are advised not to park in the parking lot below the hotel, because it is expensive. We camped in a parking lot within walking distance (of course after dropping off our luggage at the hotel) on Geest Street 1. We had a less pleasant experience, our daughter felt sick, and they had no idea where to refer us and we were even sent to the emergency which turned out to have been closed for 3 years. So only health, and enjoy.
Voco the Hague
Voco the Hague
Centrum, Hague
Price per night from: INR 9042
4.5/5
Excellent
GGuest UserSpotless rooms with very nice toiletries. Only negative issue was the service in the reception. Hardly any smiles, you do not get a feeling that you are welcomed. I received a wrong invoice with a name of another customer when I rented a bike. However, the bike rental is otherwise very easy and the bikes are a good quality. If the weather allows I recommend to cycle to your destination. Excellent breakfast with a variety of gluten free and vegan options. You may also have a custom-made omelet.
NH Den Haag
NH Den Haag
Hague
Price per night from: INR 7300
4.4/5
Excellent
LLThe location is great , close to city Center and museum, just 2 minutes walk from the closest tram station to get off. Thought there is a restaurant in hotel from the photos but indeed just a dinning area together with the front desk area which only provides breakfast. Large room, bed and toilet are clean , kitchen is good too if you wish to cook, more homie feelings to stay in here, but the sofa in my room was having some stains. Also the room is quite (no noise from outside) , feeling secured too as solo traveller. Originally thought the washer is inside my room, but actually are all in the public washer & dryer room, tho 24 hours open, btw no washing powder provided you need to bring or buy yourself. Still good for long-trip traveller. Overall is not a bad stay with this location and room size , maybe not the best but still worth the prize
Staybridge Suites the Hague - Parliament
Staybridge Suites the Hague - Parliament
Centrum, Hague
Price per night from: INR 11221
4.4/5
Excellent
GGuest UserStayed for 1 nt. hotel is right at the end of the esplanade. Lovely views and sunset over the sea. On checking in we asked about a standard and a superior room, as we hadn’t precooked our visit, lady on reception with abit of effort could have sold us a superior room but when I asked if we could see both rooms she said not as she was alone on reception ( in other hotels we have been given a key to look ourselves) in the past. Standard sea view room was very nice, however neither did she recommend we needed to book to eat in the restaurant, and being a Monday evening we didn’t think it would be necessary, we were wrong, only 1 chef on so couldn’t eat there. Decided to walk into town to eat, definately go the road route, hotel suggested a back way by the harbour, not a good plan, after a long dark explore the exit was blocked, so stick to the road. Checked out in the morning and had a lovely breakfast in the old town at a beautiful bakers shop, better than 25€ ea at the hotel. Would stay again if visiting the beautiful den Haag beaches.
Inntel Hotels Den Haag Marina Beach
Inntel Hotels Den Haag Marina Beach
Hague
Price per night from: INR 10045
4.4/5
Excellent
GGuest UserMy wife and I stayed in this hotel for more than one week. We had a very very pleasant stay . Spacious comfortable room and very clean bathroom. This hotel is located in the middle of the city centre . Ms Nese and Mr Ingo were in the reception desk when we checked in , they are very friendly and helpful. All the staffs were moved with us very friendly. We will go back again to this hotel. We can recommend this hotel . Mr & Mrs Bala / UK
Best Western Plus Plaza Den Haag City Center
Best Western Plus Plaza Den Haag City Center
Centrum, Hague
Price per night from: INR 7450
4.4/5
Excellent
GGuest UserStayed here for 2 nights recently with my partner. As frequent travelers of netherlands to the various cities including den haag ,we had never stayed here before. Lovely experience overall with very pleasant and friendly staff. We had a garden view room(upgraded as club members) with everything you needed clean comfy bed,safe,big shower with toiletries etc and very quiet at night. Their was a complimentary breakfast included in the rate which was a buffet style but more than adequate with a selection of cold cheeses meats,cereals,pastries,teas coffees orange juice yogurts and boiled eggs. Decent coffee machine. Small little bar on site and ice machine in lobby. .We were given a late check out as we had a later flight which was truly appreciated . Excellently located for busisness or any of the visitor sites in den haag. We would definitely return and recommend.😀
Holiday Inn Express the Hague - Parliament
Holiday Inn Express the Hague - Parliament
Centrum, Hague
Price per night from: INR 6758
4.2/5
Very Good
GGuest UserGreat hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer
The Hague Teleport Hotel
The Hague Teleport Hotel
Laak, Hague
Price per night from: INR 2837
4.2/5
Very Good
GGuest UserIt took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.
Ibis Den Haag City Centre
Ibis Den Haag City Centre
Centrum, Hague
Price per night from: INR 6401
4.1/5
Very Good
GGuest UserI was staying 5 nights. I had originally booked for 3 but wrote to reception back in November I wanted to extend the stay to 5 nights. I did ask should I just make a new reservation and they said no, it was recorded. This was confirmed as was the new price. When I arrived at reception, they had no record of my 5 night stay and I had to find the email to confirm both the extension and the remaining nights to pay. The person was lovely and sorted it out, but I felt a bit strange about it. Then after the 3rd night I received an automatic check out message so I checked with reception and they thought I was checking out and I had to go through the whole thing again. I had already paid so I explained that too. Anyway perhaps a note could have been added or something on the system. The location was perfect. I felt safe walking around at night and it was very convenient for the Amare centre. The bed was very comfortable and the shower was hot and the shower was a good size. I liked they had some BBC channels. I think on day 4, the wifi was down. This is not reception’s fault but it was out for probably 30 hours. This seems quite odd in a major hotel for it to be out for so long. Unfortunate but it was fixed eventually. Staff were nice. Lifts worked well.
Mercure Hotel Den Haag Central
Mercure Hotel Den Haag Central
Centrum, Hague
Price per night from: INR 7058
4.1/5
Very Good
GGuest UserAfter reading the various negative reviews (after booking my trip!) I was mildly apprehensive about my stay here for a number of nights. Upon arrival I was pleasantly surprised to find the hotel very clean, although the check-in process was a time-consuming.mThe room iI was given was small but quite acceptable for my needs and quite clean. Once up in the room, I tried to call down to reception to clarify a minor issue. They ignored my calls. I rang 3-4 times over a period of 20-30 minutes, on one attemnpt, letting it ring for up to 10 minutes. No answer. I eventually found the information I needed in the small info-sheet after looking carefully. The next day, taking a day off from business, I wanted to stay in my room to write emails and so on, so I put out the 'please make up my room now sign at 8 am and went out for breakfast. There were 4 or 5 people in housekeeping on the floor, who, through the course of the day as I came and went, they, seemed have decided they should be doing every single room EXCEPT mine. I has to go to to reception again around lunch time as I found my key disabled. It took the gentleman on reception 25 minutes (I time this) just to be able to create me a new key, and there was no explanation other than ”the system is playing up”. Also at this time, I specifically asked if they would ensure my room was made up and I was assured he would contact housekeeping to make sure it would be done. I went out to lunch. I returned just before three, and the room remained unattended to. I went to reception, this time to register complain, and was quite brusquely told ”this is jsut because the housekeeping staff are busy”. Obviously so!! BNusy all day long doing every room apart from the only room with the ”please make up my room now ” sign hung on the door!! I asked to speak to the manager and was rebuffed. It was clear from the evasive response to my requrest that the receptionist did not want me to speak to the mana gera. After I said I really did want to speak to the manager I was told she wa s busy but would be along shortly. I expected him to do something to contact the manager such as pick up the phone or go to find her, instenad he simply started to ignore me and began to deal with another customer, which behaviour I found most discourteous. When I remonstrated about this he irritable stated taht ”I'm dealing with your problem by email -- you just can't see what I am writing on my screen”. 15 mins of this silent treatment passed I asked again for the manager and was told she was too busy to talk to me. I returned to my room, and housekeeping finally arrived at 1500. These service failings would be incompatible with a 3* rating hotel, but the ket to this thing is that these annoyances are all people related. it is not any indivudual issue-- these things are routine, and dealt with elegantly in even the cheapest of hotels. I expect more from a so-called 5 start property. I It is a real pity as the latest own
Grand Hotel Amrâth Kurhaus the Hague Scheveningen
Grand Hotel Amrâth Kurhaus the Hague Scheveningen
Scheveningen
Price per night from: INR 12029

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