Lavande Hotel (Haifeng Phoenix New City) Reviews

I stayed here for one night while visiting my wife's hometown. When I arrived to check in, the front desk staff seemed shy and intimidated. I'm a foreigner, and I think their English was very limited. They only spoke to my wife and never really looked at me. The room was very modern, in fact, a bit too modern. Everything was automated, even the curtains. I spent 10 to 15 minutes trying to figure out how everything worked. Unfortunately, the section of the city where the hotel is located experienced several power failures while I was there. Whenever the power went out and came back on, my automated room would reset to the default settings. I also found several hairs and what appeared to be a spot of blood on one of my pillows. Finding that made me question the cleanliness of my room. Ultimately, I decided to check out a day early and relocate to another hotel down the road, where I had a much better experience. (Please see the photos for the funny English spellings!)

Good Room and So quiet room. Next time I must take this hotel

very good 👍

Great experience, it can be considered mid-to-high-end, the sanitary service facilities are excellent, I keep coming back

The decoration of Lavande Hotel is very good and user-friendly. The mirror in the bathroom is very convenient in all aspects. The waiters are very professional and the management is very good. The environment is very good.

The hotel is very neat and beautiful, the lobby is very grand, the bedding is very clean, the front desk service is very good, and there are free drinks to drink. I will stay here again next time, and the hotel's breakfast is also very good

The hotel has a special car for pick-up, the room is clean, there is a robot food delivery service, and the room can be extended for free until 14:00. The customer service is enthusiastic and they serve tea as soon as you enter the door.

Courteous service, comfortable and clean environment, reasonable price, free extension of stay!

The front desk gave me free drinks and upgraded the room type for free! The curtains, lamps and air conditioners are all very smart. There is a free charging cable, and the room smells good and is very clean. It's really great! I will book this hotel again next time I come to Shanwei!

First: The service is good, and basically all needs are met. Second: The environment is comfortable, the room has a faint lavender scent, no odor, and is relatively quiet. Third: The front desk is very enthusiastic. I borrowed hair spray and nail clippers. Fourth: There are washing machines and dryers on the 16th floor. Fifth: The location is very good and travel is convenient. Sixth: The breakfast is also good, simple and nutritious. It is worth recommending!

This time I went back to my hometown to sweep the tomb and booked three twin rooms. When we arrived, we didn’t check in. The customer service asked us to put our luggage in one of the prepared rooms first. Breakfast is included in the room. The breakfast options are not much, but we can still take a taxi from Tianhong. There is a small convenience store next to the hotel in 5 minutes

The breakfast at the hotel is delicious! Must try their walnut buns! In addition, there is an automatic delivery robot in the lobby, which is very convenient👍🏻

I have booked this restaurant several times when I went back to Haifeng with my family. The lobby is grand, the staff is very polite, the room is large, the hotel provides a buffet breakfast, the decoration is quite new, and the hygiene is very clean. I accidentally discovered that the city scenery at the elevator entrance and the hotel entrance is very beautiful, and I would like to share it with you. I am really satisfied with the service and quality experience at this price. The front desk also recommended the local food stalls, and ordered some small seafood, hometown pot, crab soup, etc. The taste is really good, authentic Guangdong flavor. After eating, I took a walk, and my memories of Haifeng became more comfortable...

I brought an elderly person back to my hometown to visit relatives. The hotel is clean, comfortable and well-equipped. Maybe on weekdays, the price is less than 300 and includes breakfast. It is very cost-effective. The elderly person said she is very satisfied.