Misu Hotel (Haikou East High-speed Railway Station)

Misu Hotel (Haikou East High-speed Railway Station) Reviews

Misu Hotel (Haikou East High-speed Railway Station)

No.872-1 Dingcun, south of Fengxiang Road, Haikou, ChinaView Hotel Details
Misu Hotel (Haikou East High-speed Railway Station)
Misu Hotel (Haikou East High-speed Railway Station)Misu Hotel (Haikou East High-speed Railway Station)Misu Hotel (Haikou East High-speed Railway Station)
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Misu Hotel (Haikou East High-speed Railway Station) Guest Reviews

4.7/5
Outstanding
1163 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1163)
Positive reviews(1146)
Reviews with photos/video(211)
Classy environment(174)
Convenient location(137)
Easy to get around(118)
Friendly front desk staff(112)
Quiet & comfortable(82)
Large rooms(66)
Close to train station(66)
Good audiovisual experience(14)
Negative reviews(17)
yo weoii_
Guestroom (2 beds)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
I love this hotel so muchhhh~ due to their exterior mordern design and despite having my parents who are too old to climb stairs, they gave us level 2 instead of level 4. So kind of the 帅哥哥, 哈哈~ cause they really don't have an elevator here. More like exercising with stairs, the hotel room was very spacious and they have the toiletries you need. same as my previous hotel, there were no fridge but is okay. There's also a shared laundry area, to dry, iron and more. There's hotel umbrella to use too! Checking out was cool, you get to self checkout! Area around the hotel is convenient, near to Haikou Train station! Plus buffet eatery in a few blocks. If you want to go for more eatery or shopping, you will need to call for a cab, or you may ask the staff to help call for a cab :) The staffs are very nice and one of the staff, wenwen she gave me some great locations to explore in Haikou. Thank you so much! Really appreciated! Plus they also provide Breakfast services, which includes with 1 set of 2 bread, 1 milk/soymilk, fruits. You can even ask them to send it to your room! And OMG they even have the ice cream MACHINE 😭😍 you get to do it yourself! I nailed it on my first try..😅 tasty vanilla ice cream! Area around hotel is cleanliness 🥰 they also have vending machine to get your coffee day started~ There's also a cafe that's opening soon, I really would like to try their coffee someday once is fully opened! Overall is a great vibe, chill place, good place for couples and friends/kids to hang out. Except it'll be abit hard for the elderly cause it's just stairs. Their Toilet is clean and spacious~ shower cubicle too~ their mirror is soo cool they have this touch on n off button on the mirror for the mirror light. And if you need help or services, feel free to add their wechat using the QR code while you're in your room and they'll help with whatever you need. It's soo high tech in this hotel. Would totally go for it again! haha
6/19
Response from Property: Go all out and do your best with all your heart! Life is enriched by fun, and MiShu is happy because of your support. We hope that we can bring more happiness to our dear ones, and that MiShu can bring more warmth and comfort to your journey. Please pay more attention to us. !
Adelyn
Discount Double Room
Stayed in Apr 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Apr 16, 2024
Pros: Location is about 5mins walk from Haikou Railway station, spacious room, AI voice assistant. Cons: Room is damp, reception did mentioned during checkin and stated that it is due to room being at level 1 (for room type: discount double room). Secondly, there was slight leaking issue out of the shower room. Lastly, quite a number of mosquitoes, liquid electric repeller was provided. Also, the mirror light in my room was not working, since I was only staying one night and it doesn’t matter to me, I informed the staff and did not request for a change of room.
Response from Property: Dear guests, hello! We will attach great importance to the problems you have reflected and make improvements! Please forgive us for the shortcomings. We will work hard to make up for our shortcomings and continue to improve the quality of service. We look forward to your next stay. Thank you!
MING EN
Discount Double Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Good hotel with good location which walking distance from train station. 👍👍👍
6/12
Response from Property: Thank you for your support and recognition of the hotel. Every guest's needs are the direction for our sincere efforts. We will work harder to make every guest feel the comfort and convenience of home. We look forward to your next visit!
got-Swe
Discount Double Room
Stayed in Nov 2023
Solo travelers
3 review
4.5/5
Great
Posted on Nov 11, 2023
Very good for that price. Nice clean and everything is quite new. Match the pictures on trip.com. Nothing I could complain about
Response from Property: Dear guest: Thank you for your good review of the hotel. With your encouragement, we will do better and better. At the same time, we will welcome you again with a new side, and we hope to give you a different experience. experience. Finally, MiShu wishes you a happy life and smooth work.
Anonymous User
Guestroom (2 beds)
Stayed in May 2024
Friends
2 review
3.2/5
Posted on May 28, 2024
simple easy room and it’s clean. there is also a restaurant inside so people might be drinking
KW
Guestroom (Double bed) (Special promotion)
Stayed in Mar 2024
Solo travelers
18 review
3.0/5
Posted on Mar 10, 2024
Receptionist is helpful but there is no much service in this hotel. There is no lift and room is just okay
Rachel
Discount Double Room
Stayed in Jan 2024
Solo travelers
6 review
4.5/5
Great
Posted on Feb 6, 2024
Clean and comfortable. The location is a bit noisy until 11:00 pm. Easy to find with Apple Maps.
Guest User
Guestroom (Double bed) (Special promotion)
Stayed in Nov 2023
Solo travelers
5 review
4.7/5
Amazing
Posted on Nov 23, 2023
location very near to railway station, 5min walk. however no shops nearby. room is comfortable but water may splash out into the room when using shower or sink.
Guest User
Discount Double Room
Stayed in Mar 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Mar 22, 2024
Location not too far and convenience
Response from Property: Thank you for your support and recognition of the hotel. Every guest's needs are the direction for our sincere efforts. We will work harder to make every guest feel the comfort and convenience of home. We look forward to your next visit!
Finest
Discount Double Room
Stayed in Feb 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Nice nice nice nice nice
Guest User
Guestroom (Double bed) (Special promotion)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The location is right opposite Haikou East, easy to find, the room is very smart, you can control everything by calling Xiaodu, and takeaways can be delivered to the room. The downside is that there are too many mosquitoes, and you can kill more than 10 in the bathroom 😅
Original TextTranslated by Google
Response from Property: Thank you for your support and recognition of the hotel. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to make every guest feel the comfort and convenience of home. We look forward to your next visit!
Guest User
Discount Double Room
Stayed in May 2024
Friends
11 review
5.0/5
Outstanding
Posted on May 13, 2024
Very clean hotel, the service is also in place, and there are service staff to help with luggage, the parking lot is large and convenient, the hotel also has its own independent yard, you can take a walk, I like it very much
Original TextTranslated by Google
Response from Property: Thank you for your support and recognition of the hotel. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to make every guest feel the comfort and convenience of home. We look forward to your next visit!
Guest User
Guestroom (Double bed) (Special promotion)
Stayed in May 2024
Business travelers
3 review
2.0/5
Posted on May 5, 2024
Very bad, very bad, this is the first time I write a bad review when I stay in a hotel! 1. There is no elevator, so you have to judge for yourself, unless he helps you take it up, and you ask him to take it when you leave, which is so troublesome. The room smells of smoke, and the air is hard to rate. 2. The sound insulation is very poor. There are people going up and down the stairs, and the conversation can be heard clearly. I live on the second floor, and the screen window is also broken, which is a prominent safety hazard. Some houses on the first floor have dining tables, and some are playing mahjong. 3. Poor hygiene, there are large yellow stains on the sheets. 4. Poor service, I called to change the sheets and quilts, and a girl answered the phone at around 4:30. After 1 hour, no one came to change. I called many times. In the last call, the front desk girl was speechless and laughed. She was rude and not serious. Finally, she came to change it late. The staff said that she saw the notification from their work group at around 5:15, and there are call records and recordings as evidence. 5. There are many hotels near the East Station, such as Jinyinlong and Dongfang Green, which are much better than this one. How did the secret villa get this rating? ? ?
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that we did not bring you a satisfactory stay experience. We attach great importance to the problem you reflected. Because we are a villa-type hotel, the hotel does not have an elevator, but we can help guests take their luggage to the room. The room will be disinfected in the whole house when the room is cleaned. After cleaning, the air conditioner will be turned on to remove the odor. Usually there is no smoke smell. I am sorry that we did not check the bed sheets well. The linen company may have dyed it a little when washing it. Because the color is too light, the staff may not have discovered it in time. I am really sorry. The front desk staff smiled at you without impoliteness. You really misunderstood this. Because you were angry, the staff smiled at you just to link your emotions. It is true that changing the bed sheets made you wait for a long time. Because there were many guests checking in at the front desk when you called, it was a little late to notify the sister. Here I sincerely apologize to you again. The hotel does not have an elevator. The sister came to clean one by one. At that time, the sister happened to be cleaning the room for other guests. She couldn't come out to help you change it halfway. I am really sorry. We have also checked the screen window repeatedly. It is indeed not broken. There are guardrails and window limits outside the window. You can rest assured about safety issues. Finally, I sincerely apologize to you. It is our fault that we did not provide you with a satisfactory stay experience. I hope you can stay again and give us a chance to make it up to you. Finally, I wish you a happy life!!!
Guest User
Discount Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
It is just opposite the high-speed rail station, which makes travel very convenient. The room is clean and tidy, with a clear projection, and there is a restaurant next to the lobby for dining, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your support and recognition of the hotel. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to make every guest feel the comfort and convenience of home. We look forward to your next visit!
Guest User
Guestroom (Double bed) (Special promotion)
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The house is very beautiful and clean. It is quiet in a busy area and close to the beach. For this price, it is very good overall! ! ! ! ! ! ! ! ! ! ! !
Original TextTranslated by Google
Response from Property: Go all out and do your best! Life is fulfilled by fun, and Mishu is happy because of your support. I hope we can bring more happiness to our dear ones, and I hope Mishu can bring more warmth and comfort to your journey. Please pay more attention to us!